别被骗了。"经过近半小时的沟通，阿姨终于松口，坦言这笔钱是给孙子买房凑首付，因孙子叮嘱"别对 外人说"，她才一直隐瞒。 虽然最终证实是"乌龙"事件，但农业银行员工和民警的谨慎负责，赢得了在场客户的称赞。网点负责人 表示："宁可多问一句，也不能让客户的血汗钱受损，这是我们的责任。"事后，工作人员还特意向阿姨 普及了防诈骗知识，提醒她大额转账务必核实清楚。 柜员小肖一 边安抚阿姨，一边委婉询问取款用途："阿姨，您取这么多现金是做什么用呢？现在诈骗多，我们帮您 把把关。"然而，阿姨神色紧张，支支吾吾，始终不愿说明具体原因，只是重复"给家里人用"。考虑到 阿姨年纪较大，且近期电信诈骗高发，工作人员担心她遭遇了"冒充亲人"或"投资理财"等骗局，便请来 网点主管进一步沟通。 尽管工作人员耐心解释风险，阿姨仍坚持取款，甚至有些激动。为了确保资金安全，银行最终决定报 警。民警赶到后，与银行员工一起劝说阿姨："大娘，如果是孩子要钱，我们可以帮您联系确认，千万 近日，农业银行济南天桥营业室发生了一件既令人担忧又倍感温暖的事情。一位年近七旬的阿姨来到柜 台，要求取出十万元现金，表示要"给老伴急用"。然而，银行工作人员在核实信息时发 ...

此次活动的成功开展，不仅有效增强了客户，尤其是风险防范能力较弱群体的自我保护意识，更是农行 解放路支行积极履行社会责任、践行金融为民理念的生动实践，拉近了银行与客户之间的距离，营造了 安全、稳定的金融环境。 活动期间，支行员工充分利用客户业务办理的等候时间，通过设立金融宣传角、发放折页、播放警示短 片等多种形式，营造了浓厚的宣教氛围。工作人员耐心细致地为每一位有需要的客户讲解基础金融知 识，内容包括如何安全使用电子银行、识别正规投资渠道、维护良好个人信用记录等实用内容。并且， 此次宣传特别加强了防诈专项讲解。工作人员结合身边发生的真实案例，用通俗易懂的方言，向叔叔阿 姨们揭秘了"以房养老"、"投资返利"、"冒充公检法"等常见骗局的作案手法和特点，并反复叮嘱"不轻 信、不透露、不转账"的三不原则，现场演示了如何有效识别可疑电话和短信。贴心的提醒和实用的知 识，赢得了在场中老年客户的高度赞许，大家纷纷表示这些知识"非常及时、特别管用"。 近日，以金融教育宣传周为契机，农行济南历下解放路支行积极开展金融知识普及公益活动，主动将网 点厅堂变为金融宣教前沿阵地，切实提升公众金融素养，彰显金融机构的责任与担当。 ...

Core Viewpoint - The article highlights a successful intervention by bank staff and police in preventing a potential fraud incident involving a senior citizen who was targeted by scammers posing as law enforcement officials [1][2]. Group 1: Incident Description - A senior citizen received a fraudulent message claiming to be from the police, urging her to open a digital wallet to receive a cash reward [1]. - The scammer provided personal information, including the victim's ID number and bank details, along with a fake notification bearing a seal [1]. Group 2: Response and Prevention - Bank staff noticed the customer's unusual behavior and initiated a fraud prevention protocol, delaying the transaction under the pretext of needing to verify the account opening [1]. - Upon investigation, it was revealed that the phone number used by the scammer was not associated with law enforcement, prompting immediate action from the bank [1][2]. - The bank assisted the victim in resetting her bank card password and disabling non-counter transactions, while also guiding her to download the national anti-fraud app [2]. Group 3: Importance of Vigilance - The incident underscores the critical role of bank staff in identifying and preventing fraud, emphasizing that a simple inquiry can avert significant financial loss [2]. - The bank's proactive measures were praised by the victim, who expressed gratitude for the protection of her retirement funds [2].

Core Insights - The article highlights the importance of vigilance against financial scams, particularly for elderly individuals, emphasizing the need for awareness and proper verification when dealing with unfamiliar communications [1] Group 1: Fraud Prevention Measures - Individuals should not trust unknown calls or messages and must maintain a high level of awareness. Insurance companies will not send SMS links from unfamiliar numbers or request clients to handle transactions on unknown platforms [1] - In case of issues, it is crucial to remain calm and respond thoughtfully. Elderly individuals receiving calls or messages from unknown sources should avoid making hasty decisions and can verify by calling the official insurance company number or informing their children for assistance [1] - It is essential to understand various scam tactics. Elderly individuals should enhance their recognition skills by following official news media or community outreach, and can download the National Anti-Fraud Center app to effectively identify and block scam calls and messages [1] Group 2: Personal Information Protection - Properly safeguarding personal information is vital. Individuals should refrain from disclosing sensitive information such as ID numbers, bank account details, and phone numbers to outsiders, and should avoid using financial services over public networks [2]