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AI辅助经营 餐饮老字号探索数字化创新
Zhong Guo Xin Wen Wang· 2026-02-10 03:03
中新网北京2月10日电 2026年餐饮老字号创新交流会近日在北京同春园饭店举行。北京华天、全聚德、 便宜坊、东来顺、紫光园、西安饮食、五斗米、聚春园等近30家来自全国的知名老字号品牌参会,共议 数字化转型、AI(人工智能)经营新路径。 老字号品牌是传统文化的重要载体,也是连接历史与今天的独特纽带。近年来,随着数字化加速赋能各 行各业,老字号企业也正以数字化创新为核心抓手,持续寻求新的破局。 "越来越多老字号通过数字化转型打通全渠道、触达年轻客群。"中国商业联合会会长王民在活动上表 示,自2022年来,中国商业联合会与相关外卖平台联合发起老字号数字化专项行动,三年内已向数十家 老字号免费输送数字化服务包,助力老字号发新芽。 美团副总裁、到店餐饮事业部总经理魏巍披露,老字号对年轻消费群体的吸引力正在增强,近一年其在 美团和大众点评的搜索量增长近9倍,交易额年均复合增长率稳定在27%以上,35岁以下客群占比已达 48.5%。 魏巍指出,当前老字号转型呈现三大路径。一是全渠道融合。二是文化价值变现,如全聚德打造"空中 四合院"门店,从卖产品到卖体验,带动客单价提升25%、复购率增长18%。三是数字化转型加速,AI 工 ...
数字化转型加速激发新活力,美团面向老字号免费开放AI工具
Sou Hu Cai Jing· 2026-02-09 05:54
北京华天饮食控股集团有限公司党委副书记、董事、总经理白森森介绍,集团直属门店接入美团"智能掌 柜"后,系统自动统计当日经营数据,并对比同行表现,替代店长手工统计,单店每日至少节省1小时。此 外,门店中越来越多的用户咨询由AI直接承接,尤其针对"两节"期间咨询量和预订量猛增的场景,显著降低 了门店人工成本,提升了经营效率。 在提升堂食体验方面,数字化的AI工具亦重塑了服务流程。美团"快点"系统支持顾客在排队期间预点餐,实 现"预订、预点、提前做、马上吃",有效提升门店翻台率;就座后的"智能点餐"功能集便捷操作、优惠领取、 智能推荐于一体,既降低人力成本,又帮助商家积累平台数据资产。 2月6日,2026餐饮老字号创新交流会在北京同春园饭店举行。本次大会以"守正出新 烟火长兴"为主题,北京 华天、全聚德、便宜坊、东来顺、紫光园、西安饮食、五斗米、聚春园等近30家来自全国的知名老字号品牌 参会,共议数字化转型、AI经营新路径。 会上,中国商业联合会会长王民表示,自2022年以来,中国商业联合会与美团联合发起老字号数字化专项行 动,三年内已向数十家老字号免费输送数字化服务包,助力老字号发新芽。同时,越来越多老字号通过数 ...
美团-W(03690)发布中期业绩,收入同比增长14.7%至1783.98亿元 即时配送业务在第二季度仍巩固了市场地位
智通财经网· 2025-08-27 08:48
Core Viewpoint - Meituan-W (03690) reported a revenue of RMB 178.4 billion for the six months ending June 30, 2025, representing a year-on-year increase of 14.7%, but adjusted net profit decreased by 41% [1] Financial Performance - For Q2 2025, the company achieved revenue of RMB 91.84 billion, up 11.7% year-on-year, while adjusted net profit fell by 89% to RMB 1.493 billion [1] - The operating profit of the core local business segment significantly declined to RMB 3.7 billion due to intense competition in the food delivery sector [1] - The new business segment reported an operating loss of RMB 1.9 billion, widening year-on-year [1] - As of June 30, 2025, the company held cash and cash equivalents of RMB 101.7 billion and short-term investments of RMB 69.4 billion [1] Business Segments - The instant delivery business saw strong growth in order volume and transaction value, solidifying market position despite increasing competition [3] - The restaurant delivery segment expanded its customer base and increased transaction frequency among core users, while maintaining a focus on high-value consumption scenarios [2] - The hotel and travel business maintained robust growth, leveraging new service retail opportunities and digital transformation for merchants [4] Technological Advancements - The company has assisted over 1 million independent artisans in digital archiving to enhance sales and consumer connections [5] - AI tools have been introduced to improve operational efficiency for merchants, including AI customer service representatives and AI scheduling assistants [5]