2025.10. 12 相关页面信息显示，为了维护伙伴们的权益，目前已在晋江、绍兴等7个城市试点上线了骑手评价用户和骑手屏蔽用 户功能，订单结束后的48h内可在订单页评价用户 (支持匿名评价) 。 如果遇到顾客辱骂、恐吓威胁等场景，可在评价页面勾选【不再为该顾客送餐】快捷屏蔽用户，或在骑手APP中【接 单设置页面接单工具模块屏蔽顾客】中选择顾客进行屏蔽 (提交相关证据审核通过后即可屏蔽成功，最多可同时保持 屏蔽两个用户)，未来会逐步拓展至全国。 对此，美团骑手客服人员表示，这是最近新增的功能，具体以页面显示信息为准，如果有屏蔽用户需求，可以在APP 接单设置页面选择订单屏蔽顾客，设置后365天之内不会接到该用户的订单。客服表示这一功能目前已在多个城市开 放，后续也会进一步推广，但不确定具体时间。 来源：红星新闻综合梨视频、浙江之声 微信编辑 | 七三 本文字数：515，阅读时长大约1分钟 近日，有网友在社交媒体发帖称，美团外卖骑手能屏蔽顾客了。10月11日，一名美团骑手也证实，确实收到了该消 息。 第一财经持续追踪财经热点。若您掌握公司动态、行业趋势、金融事件等有价值的线索，欢迎提供。 专用邮箱： bianj ...

如果遇到顾客辱骂、恐吓威胁等场景，可在评价页面勾选【不再为该顾客送餐】屏蔽用户，或在骑手 APP中选择顾客进行屏蔽 (提交相关证据审核通过后即可屏蔽成功，最多可同时保持屏蔽两个用户)。对 此，美团骑手客服人员表示，设置后365天之内不会接到该用户的订单，这一功能目前已在多个城市开 放，后续也会进一步推广，但不确定具体时间。 据新黄河报道，近日，有网友在社交媒体发帖称，美团外卖骑手能屏蔽顾客了。10月11日，一名美团骑 手也证实，确实收到了该消息。相关页面信息显示，为了维护骑手的权益，目前已在晋江、绍兴等7个 城市试点上线了骑手评价用户和骑手屏蔽用户功能，订单结束后的48h内可在订单页评价用户 (支持匿 名评价) 。 ...

Core Viewpoint - Meituan has introduced a feature allowing delivery riders to block customers, aimed at protecting rider rights and enhancing their working conditions [1] Group 1: Feature Implementation - The blocking feature has been piloted in seven cities, including Jinjiang and Shaoxing [1] - Riders can evaluate customers anonymously within 48 hours after order completion [1] - If riders face abusive or threatening behavior, they can select the option to block the customer, which will prevent them from receiving orders from that customer for 365 days [1] Group 2: Future Plans - The feature is currently available in multiple cities and is expected to be rolled out further, although specific timelines for expansion are not confirmed [1]

Core Points - Meituan has launched a pilot program in seven cities, including Jinjiang in Fujian and Shaoxing in Zhejiang, allowing delivery riders to block users [1] - Riders can evaluate users within 48 hours after order completion and can select "do not deliver to this customer again" if they encounter abusive or threatening behavior [1] - The blocking feature ensures that riders will not receive orders from blocked users for 365 days, and the program is expected to expand further, although a specific timeline is not provided [1] - Industry experts view this initiative as a positive step towards providing more options for both users and riders, thereby protecting the rights of all parties involved [1]

Core Insights - DoorDash has entered a multi-year strategic partnership with Serve Robotics to promote automated food delivery robots across the United States, starting in Los Angeles [1] - Serve Robotics shares surged nearly 11% in pre-market trading following the announcement of the partnership [1] Company Developments - The partnership will allow residents in Los Angeles to order from participating merchants via the DoorDash app, with deliveries completed by Serve Robotics' robots, thereby expanding Serve Robotics' potential order volume [1] - Serve Robotics, which was spun off from Uber, has a strong operational record in cities like Los Angeles, Miami, Dallas, Chicago, and Atlanta, having completed over 100,000 successful deliveries and serving more than 2,500 restaurants [1] Strategic Goals - DoorDash's robot delivery initiative aligns with its broader multi-modal delivery platform strategy, which aims to integrate human riders, drones, and automated robots to meet growing demand while reducing carbon emissions and traffic congestion [1]

Core Insights - Meituan Waimai announced that 70% of its "1-to-1 urgent delivery" orders in the food category come from Chinese dining establishments, primarily offering freshly prepared Chinese meals, while the remaining 30% is from cakes and Western light meals [1] Group 1 - Over 100,000 delivery riders have earned income through the "1-to-1 urgent delivery" model, with an average delivery income of 15 yuan, which is approximately 2-3 times that of the standard delivery model [1]

10月9日，美团外卖公布"1对1急送"订单数据：美食品类中，七成订单来自中餐堂食店，主要为现制现 炒的中式正餐，其他三成需求来自蛋糕、西式轻食等。"1对1急送"是美团外卖近日刚升级的"锅气急 达"服务，国庆中秋长假期间，"1对1急送"订单比普通配送模式预计送达时间提前17分钟。 过去一周，使用"1对1急送"的用户数稳定增长，其中75%的用户为美团黑金或黑钻会员。这类消费者追 求配送速度和餐品质量，愿意支付2-5元让骑手"一次只送一单"，希望菜品送达时"仍冒着锅气"。据了 解，"1对1急送"订单的客单价高于普通订单，但商家无需额外支付推广成本。此外，用户支付的配送 费，以基础配送费和活动补贴等形式给到骑手，骑手每单收入约为普通配送模式的2-3倍。（智通财经 记者 范佳来） ...

Core Viewpoint - JD.com is launching the "Taste of China" campaign for the National Day and Mid-Autumn Festival, offering themed reunion meals and various promotions to enhance consumer experience and satisfaction during the holiday season [1][4]. Group 1: Campaign Details - The campaign features the "New Eight Major Cuisines" themed reunion meals, categorizing dishes from Sichuan, Hunan, Fujian, Taiwan, Beijing, Tianjin, Northeast China, Guangdong, Jiangsu, Zhejiang, Shaanxi, Gansu, Ningxia, and global cuisines [3][4]. - Consumers can enjoy a variety of flavors, from the spicy and fragrant dishes of Sichuan to the rich tastes of Northeast cuisine, ensuring there is something for everyone regardless of their location [3]. Group 2: Promotions and Incentives - Notable promotions include the "Order to Win iPhone 17" event, where the top 50 users with the highest daily order counts from October 1 will receive prizes such as the new iPhone 17, a travel voucher worth 666 yuan, and JD.com gift boxes [4]. - For group dining scenarios, JD.com is offering a "Recharge Meal Card for Discounts" promotion, where consumers can recharge 200 yuan to receive 210 yuan or 500 yuan to receive 525 yuan, effectively enjoying a 5% discount [4]. - Additional opportunities for prizes can be earned through browsing, sharing, and ordering, with rewards including iPhones, small appliances, crab vouchers, and tickets to sports events [5].

Group 1 - The main event of the 2025 Zhenjiang Food Safety Promotion Week was held, focusing on the theme "Integrity and Lawfulness, Shared Food Safety" [1] - The promotion week aims to showcase the city's innovative measures and achievements in food safety, while encouraging enterprises to enhance their responsibilities and upgrade the industry [1] - Various departments and organizations will conduct diverse activities during the promotion week to raise public awareness of food safety and enhance community governance [1] Group 2 - The rapid growth of online food delivery has made it a hotspot for consumer dining, prompting regulatory authorities to collaborate with the Ele.me platform to launch the "Community Hero - Snap and Report" initiative [2] - Six delivery riders have been appointed as "Zhenjiang's Non-Dine-in Food Safety Informants" to monitor the food processing environments and hygiene of non-dine-in merchants during the pick-up and delivery process [2] - This initiative aims to strengthen social supervision and promote a collaborative food safety governance framework involving the entire society [2]

Core Points - Meituan has launched a "no running red lights" safety incentive program for delivery riders in September, starting in 17 cities including Beijing, Shenzhen, Guangzhou, and Chengdu [1][4] - The program rewards riders who maintain a "0 running red lights" record and meet daily order volume thresholds with cash incentives, with additional rewards for consistent performance throughout the campaign [1][4] - The initiative aims to enhance rider safety while increasing their income, achieving a win-win situation [4][7] Summary by Sections Program Launch and Expansion - The "no running red lights" safety incentive program will be expanded nationwide to nearly 200 cities from October 1 to 8, 2023 [1][6] - During the campaign, riders who maintain a "0 running red lights" record and achieve order volume rankings will receive cash rewards [1][6] Previous Initiatives and Results - Earlier in April 2023, Meituan initiated traffic safety governance trials in cities like Jinan, Quanzhou, Huizhou, and Baotou, offering rewards for maintaining a "0 running red lights" record, with weekly earnings for riders exceeding 400 yuan [1][15] - As of August 2023, over 20,000 riders in trial cities received rewards, and the incidence of running red lights decreased by 26% [1][15] Event Highlights - The main event for the program will take place in Chengdu, with additional activities in eight other cities, featuring a "1+8" offline launch ceremony [7] - Traffic police will award a "Safety Big Fortune" prize of 8,888 yuan to riders who have not run red lights throughout the summer of 2025 [7] Community Engagement - Meituan is collaborating with the Kangaroo Baby Home to distribute reflective safety stickers designed by children to riders during the National Day holiday, promoting safety awareness [11]