9月26日，美团外卖正式宣布升级"1对1急送"，用户使用美团外卖点餐时可勾选"1对1急送"服务，让午 高峰的"锅气"提前5-20分钟送达。目前，美团外卖超八成餐饮商家可调用"1对1急送"运力。数据显示， 已有数百万用户体验过"锅气急达"的新服务，超过一半用户在第二次点单时，再次选择了这一服务。 （文章来源：第一财经） ...

市场监管总局组织起草的《外卖平台服务管理基本要求（征求意见稿）》，今天起（24日）正式面向社 会公开征求意见。征求意见稿聚焦平台收费、促销行为等重点问题，帮助外卖平台企业规范服务管理、 提升服务质量，减轻商户经营负担，引导平台企业公开有序竞争。 中国信息通信研究院政策与经济研究所副所长 李强治：近年来，随着平台收费规则、计费方式、包括 补贴要求等越来越复杂，常常导致商户出现看不懂、弄不明、算不清的情况，难以准确判断成本投入和 收入预期，甚至出现卖得越多、亏得越多的局面。 专家介绍，征求意见稿明确限定了外卖平台向商户的收费项目，不得随意新设收费项目，并从公示方 式、公示内容、结算明细、推广效果等方面对平台收费作了细化规定，通过提升各类费用信息披露的完 整性与易理解性，防止不透明收费。 中国信息通信研究院政策与经济研究所副所长 李强治：要求平台按照合理匹配原则，科学设定技术服 务费、配送服务费和推广服务费。推动平台建立技术服务费下调机制，逐步降低基础佣金。特别是对中 小微商户要制定费用减免等扶持措施。 专家介绍，今年以来，外卖平台围绕抢夺用户流量、夯实配送能力开展"补贴大战"，很多商户被迫卷入 其中，甚至出现转嫁 ...

北京商报讯（记者 郭缤璐）9月24日，北京商报记者了解到，在美团（北京）党委举办"骑手公开课"食 品安全专场上，近30名骑手食品安全监督员走进西城区市场监督管理局展览路市场所，学习食品安全知 识的同时，"零距离"感受食品安全检测过程。 今年4月，在北京市网约配送行业党委的指导下，美团（北京）党委发挥党员力量，组建骑手食品安全 监督员队伍。骑手日常取餐、送单过程中发现违规门店等问题，可以通过骑手App自主提报线索，经确 认属实的，平台会给予积分权益值作为激励，可用于兑换各类生活物品。另一方面，平台通过系统识别 疑似问题商家，也会请骑手根据店铺信息实地查看，提供更多佐证素材，推动线下核实处置。 常见的食品安全隐患有哪些？发现问题如何举报？活动中，市局餐饮服务安全监管处相关负责人向骑手 们分享了食品安全社会监督的常见"知识点"。"平台采用网格化管理模式，能够实现快速指派业务管理 人员进行现场核查，处置效率高。"该负责人提到，一些平台建立了对骑手等举报者的奖励机制，可以 有效激励送餐人员主动上报身边的风险隐患，推动形成监督合力。 ...

Core Viewpoint - Meituan is enhancing food safety supervision by training delivery riders as food safety supervisors, promoting active participation in identifying and reporting food safety issues [1][2][3] Group 1: Training and Initiatives - Meituan organized a "Rider Open Class" focused on food safety, where nearly 30 riders learned about food safety supervision and experienced the food safety inspection process firsthand [1] - The company has established a team of rider food safety supervisors to report violations encountered during their daily operations, incentivizing them with points that can be exchanged for various goods [2] - The initiative is part of a broader strategy to strengthen food safety across the entire supply chain, including rigorous verification of qualifications and licenses, and enhancing the accuracy of identifying high-risk vendors [2] Group 2: Collaboration and Community Engagement - The initiative is supported by the Beijing Online Delivery Industry Party Committee, which aims to foster collaboration between platform companies and regulatory bodies to improve food safety governance [3] - Meituan plans to upgrade its app functionalities to encourage more riders to engage in social supervision, thereby enhancing community involvement in food safety [3] - The "Rider Open Class" is part of a long-term plan to provide training on various topics, including traffic safety and mental health, to improve the overall skills and well-being of riders [3]

市场监管总局组织起草的《外卖平台服务管理基本要求（征求意见稿）》，今天起（24日）正式面向社会 公开征求意见。征求意见稿聚焦平台收费、促销行为等重点问题，帮助外卖平台企业规范服务管理、提升 服务质量，减轻商户经营负担，引导平台企业公开有序竞争。 中国信息通信研究院政策与经济研究所副所长 李强治：近年来，随着平台收费规则、计费方式、包括补贴要 求等越来越复杂，常常导致商户出现看不懂、弄不明、算不清的情况，难以准确判断成本投入和收入预期，甚 至出现卖得越多、亏得越多的局面。 专家介绍，征求意见稿明确限定了外卖平台向商户的收费项目，不得随意新设收费项目，并从公示方式、公示 内容、结算明细、推广效果等方面对平台收费作了细化规定，通过提升各类费用信息披露的完整性与易理解 性，防止不透明收费。 中国信息通信研究院政策与经济研究所副所长 李强治：要求平台按照合理匹配原则，科学设定技术服务费、 配送服务费和推广服务费。推动平台建立技术服务费下调机制，逐步降低基础佣金。特别是对中小微商户要制 定费用减免等扶持措施。 专家介绍，今年以来，外卖平台围绕抢夺用户流量、夯实配送能力开展"补贴大战"，很多商户被迫卷入其中， 甚至出现转嫁 ...

Group 1 - The core point of the article is that Meituan has initiated a special weather response plan due to Typhoon "Haikui," leading to the suspension of food delivery services in Shenzhen starting from September 23 at 18:00 [1] Group 2 - The decision to suspend services is in accordance with government requirements for disaster prevention and aims to ensure the safety of delivery riders [1]

美团最近上线了新Agent"小美"，主打对话框操作，帮懒人快捷点外卖。打开位置和数据权限后，小美 会结合时间和口味推荐产品，所有门店信息、价格、配送细节一目了然。Agent"小美"，它真的省事儿 吗？本期视频我们实测了一下。 文章链接：https://www.huxiu.com/article/4782315.html 阅读原文：美团新Agent，懒人福音？_虎嗅网 文章标题：美团新Agent，懒人福音？ ...

Core Viewpoint - Meituan Waimai is enhancing its "Mingchu Liangzao" initiative by providing subsidies to more merchants, aiming to promote transparency in food preparation and increase consumer trust [1][2]. Group 1: Initiative Details - The "Mingchu Liangzao" program was launched earlier this year, allowing merchants to apply for live streaming of their kitchens, with consumers able to recommend merchants for participation [1]. - Meituan is offering hardware and installation subsidies, as well as platform traffic support, to help quality food safety merchants develop better [1]. - A total investment of 100 billion yuan is planned to support the initiative, which aims to cover 100,000 stores and strengthen industry infrastructure [1]. Group 2: Participation and Impact - As of mid-September, 300,000 merchants, over 3,000 chain brands, and 60,000 chain stores have joined the "Mingchu Liangzao" program [1]. - Merchants participating in the program have seen order volume increase by 5% to 8.6%, a 23% reduction in consumer complaints, and a 12% increase in repurchase rates [2]. - Positive consumer feedback has increased, with keywords like "trustworthy," "clean," and "hygienic" rising from 12% to 35% in reviews [2]. Group 3: Technological and Operational Support - Meituan has launched a dedicated channel for "Mingchu Liangzao" on its app, enhancing visibility and resources for participating merchants [3]. - The company is providing free AI inspection capabilities to identify non-compliance behaviors in kitchens [3]. - Future investments will focus on improving camera hardware and data synchronization to enhance the live streaming experience [3]. Group 4: Pilot Programs - Pilot programs for "Mingchu Liangzao" have been initiated in provinces such as Zhejiang, Jilin, and Gansu, allowing merchants to showcase food preparation live [4].

Group 1 - Meituan Waimai announced an increase in subsidies for the "Mingchu Liangzao" program to 500 million yuan to help merchants enhance kitchen transparency [2] - As of mid-September, 300,000 merchants, over 3,000 chain brands, and 60,000 chain stores have participated in the "Mingchu Liangzao" initiative [2]

Group 1 - Meituan Waimai announced an increase in the "Mingchu Liangzao" subsidy to 500 million yuan to help merchants enhance kitchen transparency [1] - Meituan will distribute assistance funds to help merchants increase revenue, support and reward high-quality merchants, and expand the "Mingchu Liangzao" initiative to cover 100,000 stores, with a total investment reaching 100 billion yuan [1] - As of mid-September, 300,000 merchants, over 3,000 chain brands, and 60,000 chain stores have participated in the "Mingchu Liangzao" program [1]