《中国民航报》、中国民航网 记者曾晓新 报道：5月29日，在内蒙古机场集团举办的"中国服务 畅享草 原"服务品牌发布会暨服务表彰会上，正式发布了"中国服务 畅享草原"服务品牌，同时发布了"畅享草 原 团行无忧"团队旅客服务产品。会上，还对呼和浩特、呼伦贝尔、通辽、包头、赤峰、锡林浩特6家 荣获集团服务质量突出贡献奖的机场进行了表彰颁奖。 （内蒙古机场集团供图） 内蒙古机场集团正式发布了2025版"中国服务 畅享草原"通用服务承诺，承诺内容围绕"航线网络互联互 通、乘机体验便捷畅快、真情服务人享物畅、文化传承悦享风情、人文关怀幸福空港"五个维度进行细 化。集团各机场也依托"中国服务 畅享草原"服务品牌，推出"一场一景"服务产品。据了解，5月初集团 完成年度星级服务产品评审，共评选出9个五星级、13个四星级、20个三星级服务产品，形成了覆盖旅 客出行全场景的服务产品矩阵，会上为星级服务产品单位代表进行了授牌。 在会上，内蒙古机场集团15家成员机场宣布同步实施"畅享草原 团行无忧"团队旅客服务产品，产品通 过全区统一服务预约、全流程引导服务、区域联动保障机制，精准定位团队旅客出行需求，全力护航团 队旅客畅游北疆。 ...

Group 1 - The meeting emphasized the importance of implementing Xi Jinping's important instructions regarding the "14th Five-Year Plan" and aligning the development of the Capital Airport Group with national and industry strategic frameworks [2][3] - The group is required to adopt the "Three New and One High" development philosophy, scientifically calculate target indicators, and create a comprehensive development indicator system for the "14th Five-Year Plan" [2] - There is a focus on enhancing core functions and competitiveness, optimizing the industrial layout, and improving governance efficiency, while ensuring the planning work is completed on time and with high quality [2] Group 2 - The meeting highlighted the need to strengthen safety measures during the rainy season, learning from past negative events, and improving various safety plans and training for frontline personnel [3] - It was stressed to promote deep integration of culture and tourism, encouraging airports to develop culturally rich travel products and establish long-term communication mechanisms with local tourism departments and businesses [3] - The importance of technological innovation was underscored, with a call to encourage grassroots innovation to address operational efficiency and resource effectiveness challenges [3] Group 3 - The meeting called for a deeper understanding of the characteristics and development rules of spiritual civilization construction, integrating it with Xi Jinping's cultural thoughts and the central eight regulations [4] - There is an emphasis on promoting corporate culture within the group, encouraging employees to embody the core values of "sincerity and simplicity" through various activities [4] - The group aims to enhance employees' moral standards and cohesion through political work, advanced model promotion, and community service activities [4]

Core Points - The article highlights the efficient emergency response of the Hohhot Baita International Airport's transfer team in facilitating a medical team's urgent transit amidst flight delays [1][2] - It emphasizes the importance of timely action in life-saving situations, showcasing the airport's commitment to service excellence and passenger care [2] Group 1 - The medical team, consisting of 17 members with 10 pieces of medical luggage, faced a tight transfer window of only 50 minutes due to a flight delay [1] - The transfer team quickly activated an emergency support mechanism to ensure the medical team could board their connecting flight without delay [1] - The airport's team demonstrated professionalism, efficiency, and enthusiasm in creating a seamless transfer experience for the medical team [1][2] Group 2 - The successful transfer operation reflects the airport's service empowerment mechanism and its effective implementation at the frontline [2] - The commitment to a "people-oriented, service-first" philosophy is evident in the actions taken to support travelers, especially those with special missions like the medical team [2] - The airport's efforts contribute significantly to safeguarding life and health during critical situations [2]

在检查反馈环节，监管局对榆林机场提出三项具体要求：一是强化风险预判意识，针对夏季复杂天气特 点建立预警响应机制，通过提前研判天气趋势提升应急处置的前瞻性；二是夯实基础设施保障，立即开 展排水系统清淤专项工作，确保暴雨天气下排水设施畅通无阻，同步完善设备防汛防潮保护措施；三是 升级飞行区动态管理，在大风等恶劣天气后实施道面"加密巡检"机制，结合FO（外来物专项排查行 动，以精细化管理维护跑道安全适航条件。 据了解，民航陕西监管局着手建立的夏季安全监管长效机制，通过定期巡查与不定期抽查相结合的方 式，将持续跟踪榆林机场安全整改落实情况。此举旨在构建 "预防-检查-整改-巩固"的闭环管理体系， 为夏季复杂气象条件下机场安全运行提供坚实保障，全力守护旅客出行安全。（编辑：孙文瑾 校对： 金杰妮 审核：韩磊） 《中国民航报》、中国民航网 记者路泞 通讯员许健豪、张琰 报道：随着夏季来临，陕西地区已进入大 风、冰雹、强降水等恶劣天气频发期，为切实保障机场运行安全，民航陕西监管局于近日对榆林机场开 展夏季安全专项督导检查，以系统性举措强化风险防控，全面筑牢民航安全防线。 本次检查聚焦飞行区安全管理核心环节，监管局检查组深入 ...

Core Viewpoint - Hangzhou Airport has been recognized for its innovative assistance services for disabled travelers, receiving a national award for its exemplary case in the field of assistance services [1] Group 1: Infrastructure and Facilities - Hangzhou Airport has established 139 accessible parking spaces equipped with ramps and tactile paths, along with 38 accessible elevators designed for comfort and safety [2] - The airport features 14 accessible restrooms with emergency call devices, ensuring timely assistance for travelers in need [2] - Additional low-height service counters and drinking fountains have been installed to cater to the needs of disabled passengers [2] Group 2: Innovative Services - The airport has launched the first 24-hour sign language communication service point in the country, allowing hearing-impaired travelers to communicate effectively through an AI digital assistant or a human sign language teacher [5] - A comprehensive volunteer service system has been established, providing seamless assistance from "door to door" for special travelers, enhancing the overall travel experience [8] Group 3: Training and Skill Development - Hangzhou Airport has conducted over 20 training sessions for staff and volunteers, covering various aspects of assistance services, resulting in more than 600 individuals trained [10] - Staff members have successfully obtained basic sign language certificates, and one employee won first place in a local volunteer skills competition [10] Group 4: Community Engagement and Economic Empowerment - The "Fei Fei Lai Le" project has been initiated to empower disabled individuals through skills training and market selling opportunities, helping them transition from beneficiaries to entrepreneurs [12] - Since its launch, nearly 100 disabled individuals have participated in market activities, selling over 200,000 products and generating additional income [12][13] Group 5: Recognition and Future Plans - The "Fei Fei Lai Le" project has received multiple awards, including gold medals at national youth volunteer service competitions, highlighting its impact and recognition [14] - Hangzhou Airport aims to continue enhancing its assistance services and expand its model to other transportation hubs, contributing to a more inclusive society [14]

Core Insights - Ningxia Airport Company is actively responding to the Civil Aviation Administration's call for "smart air traffic control" by enhancing the collaborative command efficiency between the apron tower and air traffic control tower, marking a significant step towards digital transformation in apron management [1][2] Group 1: Digital Transformation Initiatives - The launch of the new electronic progress sheet system signifies a key advancement in the digital transformation of apron control, aimed at improving airport operational efficiency through technological integration [1] - During the preparation phase, the apron tower command room engaged with the core technical team of the electronic progress sheet developer for a two-week closed training, allowing controllers to practice various operational modules in a simulated environment [1] - Over 300 hours of practical training have been completed by all personnel, achieving a 100% pass rate in system operation assessments [1] Group 2: Risk Assessment and Management - A specialized evaluation team, composed of safety management personnel and experienced controllers, conducted a HAZOP analysis on 23 potential risk points during the system switch, producing a three-dimensional assessment report that includes risk levels, impact scope, and preventive measures [1] - An emergency response manual for the new electronic progress sheet has been distributed to all controllers to ensure preparedness [1] Group 3: System Testing and Optimization - During the trial operation, controllers recorded over 400 system operation data points and identified 12 improvement suggestions, leading to three key optimizations in interface interaction logic and a 40% improvement in alarm response speed [2] - The next phase will involve a two-month full-scene stress test to evaluate the system's stability and reliability under complex operational conditions, such as thunderstorms and widespread flight delays [2] - An operational efficiency evaluation system is being established to quantify indicators across 15 dimensions, including instruction transmission timeliness and human error rates, to support scientific decision-making for the system's official launch [2]

Financial Data and Key Metrics Changes - Total passenger traffic grew by over 7% year over year, exceeding 9% when excluding the discontinued Natal concession [5][6] - Revenues increased by 6% year over year, and nearly 12% on an ex IAS 29 basis [6][19] - Adjusted EBITDA reached $156 million, up 4% excluding IAS 29, with a margin of 38.2% [7][24] - Total revenues ex IFRIC 12 increased by 6.4% year on year or 11.5% on an ex IAS 29 basis [19] - Total costs and expenses excluding IFRIC 12 rose by 17.7% year over year [22] Business Line Data and Key Metrics Changes - Aeronautical revenues increased by 6.8% year over year, or 12.7% when excluding IAS 29, driven by strong performance in Argentina [20] - Commercial revenues grew by 6.1% year over year, primarily from parking facilities, VIP lounges, and duty-free stores [21] - Cargo volumes were up 9% year over year, with strong growth in Uruguay and Argentina [17][18] Market Data and Key Metrics Changes - In Argentina, passenger traffic rose over 12%, with international traffic increasing by 21% year over year [10][11] - Italy saw traffic growth of over 10%, with international traffic accounting for roughly three-quarters of total volume [12] - Brazil experienced mid-single-digit traffic growth year over year, with international traffic up 28% [13] - In Uruguay, total traffic increased in low single digits, benefiting from new international routes [14] Company Strategy and Development Direction - The company is focused on pursuing both organic and inorganic growth opportunities to expand its airport portfolio [26][30] - Ongoing negotiations with the Argentine government regarding the revision of the AA2000 concession agreement [30] - Expansion plans in Italy are progressing, with a positive environmental review for the Florence Master Plan [30] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the strength of passenger demand, particularly in Argentina and Italy [28][44] - The company anticipates continued positive traffic trends, supported by new operations and strong demand [30][44] - Management remains committed to maintaining strict cost discipline, especially in Argentina [22][51] Other Important Information - The company closed the quarter with a liquidity position of $524 million and a net leverage ratio of 1.1 times [25][26] - Recent awards for operational excellence were received by Carrasco International Airport and Brasilia Airport, highlighting the company's commitment to quality service [31][32][33] Q&A Session Summary Question: Information on the Montenegro proposal and traffic outlook for Argentina - Management provided details on the Montenegro proposal, highlighting its potential for tourism growth and targeting mid-teens IRR [39][41] - Traffic in Argentina is expected to remain strong, with several new routes starting operations [43][44] Question: Cost control initiatives and potential impacts of government changes in Argentina - Management discussed ongoing cost control measures and the expectation of normalized cost growth in line with inflation [51][52] - The impact of government changes on the concession process is uncertain, but management does not foresee significant delays [55][56] Question: Update on expansions in Italy - Management indicated that the environmental impact approval process is progressing well, with updates expected by the third quarter [67][68]

Financial Data and Key Metrics Changes - Total passenger traffic grew by over 7% year over year, exceeding 9% when excluding the discontinued Natal concession [5][6] - Revenues increased by 6% year over year, and nearly 12% on an ex IAS 29 basis [6][21] - Adjusted EBITDA reached $156 million, up 4% excluding IAS 29, with a margin of 38.2% [7][25] - Total revenues ex IFRIC 12 increased by 6.4% year on year or 11.5% on an ex IAS 29 basis [21] - Total costs and expenses excluding IFRIC 12 rose by 17.7% year over year [24] Business Line Data and Key Metrics Changes - Domestic traffic increased by 4% year over year, or nearly 8% when excluding Natal [9] - International traffic rose by close to 13% year over year, with Argentina and Italy leading the growth [10] - Aeronautical revenues were up 6.8% year over year, or 12.7% when excluding IAS 29, driven by strong performance in Argentina [22] - Commercial revenues increased by 6.1% year over year, primarily from parking facilities and duty-free stores [23] Market Data and Key Metrics Changes - In Argentina, passenger traffic rose over 12%, with domestic traffic growing by 9% and international traffic increasing by 21% [10][12] - Italy saw traffic up over 10%, with domestic traffic growing over 17% year over year [13] - Brazil experienced mid-single-digit growth in traffic year over year, with international traffic growing by 28% [14] - In Uruguay, total traffic was up low single digits, benefiting from new international routes [15] Company Strategy and Development Direction - The company is focused on pursuing both organic and inorganic growth opportunities to expand its airport portfolio [29][33] - Ongoing negotiations with the Argentine government regarding the revision of the AA2000 concession agreement [32] - Expansion plans in Italy are progressing, with a positive environmental review for the Florence Master Plan [33] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the strength of passenger demand, particularly in Argentina and Italy, with expectations for continued positive traffic trends [31][45] - The company anticipates a strong summer season in both Italy and Armenia [34] - Management highlighted the importance of maintaining strict cost discipline, especially in Argentina [24][52] Other Important Information - The company closed the quarter with a total liquidity position of $524 million and a net leverage ratio of 1.1 times [28][29] - Cargo volumes increased by 9% year over year, with a new cargo business model implemented in Argentina [18][20] Q&A Session Summary Question: Information on the Montenegro proposal and traffic outlook for Argentina - Management provided details on the Montenegro proposal, highlighting its potential for tourism growth and targeting mid-teens IRR [42][43] - Traffic in Argentina is expected to remain strong, supported by new routes and healthy demand [45] Question: Cost control initiatives and potential impacts from government changes in Argentina - Management discussed ongoing cost control measures and expected normalized cost increases, emphasizing a focus on maintaining costs despite inflation [52] - The impact of government changes on the concession process is uncertain, but management does not foresee significant delays [58] Question: Update on expansions in Italy - Management indicated that the environmental impact approval process is progressing well, with expectations for updates by the third quarter [74]

在暴雨当日，值班人员积极进行巡视，重点关注各区域的漏雨情况。如发现休息区漏雨及时向航站楼管 理部门报告，采取相应的防护措施。对各区域设施设备进行适用性检查，确保设备正常运行，避免因设 备故障影响保障效率。面对可能出现的航班大面积延误，控制员紧盯航班动态，及时掌握航班信息。现 场外围员、引导员积极协助旅客进行退改签服务，耐心解答旅客疑问，安抚旅客情绪。各区域管理人员 加强了监督与协助，确保服务质量不减，有效避免旅客投诉事件的发生。 在应对极端天气的过程中，地面服务部各岗位工作人员密切配合，形成了强大的工作合力。监装监卸、 分拣人员坚守岗位，确保行李安全；调动员及时协调，确保候机楼各区域设施设备正常运行，各岗位保 障顺畅；各岗位座控和现场员工全心全意为旅客服务，展现了地面服务部的专业能力和责任担当。 中国民航网 通讯员吕培 报道：5月22日，呼和浩特迎来强暴雨天气，此次暴雨持续时间长、强度大，对 机场运行和旅客出行带来了极大挑战。为应对此次极端天气，呼和浩特机场地面服务部迅速响应，提前 部署各项防汛保障工作，确保旅客出行安全与顺畅。 在接到气象预警后，地面服务部立即组织召开防汛部署会。会上强调：在旅客保障方面，明 ...

俄罗斯监管机构：茹科夫斯基国际机场恢复运营。 ...