为切实将解决实际问题、办好群众实事贯穿于服务基层的全过程及各环节。江西省吉安市万安县烟草专 卖局(以下简称万安烟草)始终牢记使命，以"我为群众办实事"为契机，积极开展客户经营指导工作，致 力于提升客户满意度，为客户排忧解难，成为零售客户们最坚实的后盾。 除了经营指导，万安烟草还积极为客户解决实际困难。在物流配送方面，不断优化配送路线和时间，确 保卷烟能够及时、准确地送到客户手中。遇到恶劣天气或特殊情况导致配送延迟时，客服人员会第一时 间与客户沟通解释，安抚客户情绪。 在市场调研中，万安烟草发现部分客户在资金周转上存在问题。于是，他们积极协调金融机构，为符合 条件的客户提供小额贷款服务，帮助客户解决资金难题。一位客户在获得贷款后激动地说："这笔钱真 是雪中送炭，让我能及时进货，维持店铺的正常运营。" 此外，还尤其注重与客户的情感沟通，他们定期组织客户座谈会，倾听客户的心声和建议。在轻松愉快 的氛围中，客户们可以畅所欲言，分享自己的经营经验，也可以提出在经营过程中遇到的问题。 在大街小巷，一家家烟草零售店承载着店主们的生活希望。然而，市场的变化和竞争的加剧，常常让这 些店主们在经营中陷入困境。万安烟草的客户经理们 ...

Core Viewpoint - The article discusses the application of probation for individuals convicted of illegal business activities, emphasizing the conditions under which probation may be granted and providing case studies to illustrate these points [2][7]. Summary by Sections Definition and Legal Framework - Illegal business activities are defined as actions that disrupt market order and are conducted without proper authorization, including unauthorized sales of restricted items and illegal financial operations [3]. - The conditions for applying probation include: 1. The crime must be of a relatively minor nature, considering factors such as the amount involved and the impact on market order [3]. 2. The offender must demonstrate remorse through actions such as confessing, returning illegal gains, and apologizing to victims [3]. Assessment of Probation Eligibility - Additional conditions for probation eligibility include: 1. No risk of reoffending, which is assessed based on the offender's history and behavior during the legal process [4]. 2. The probation must not have a significant negative impact on the community, evaluated through the offender's community relations and compliance with laws during the probation period [6]. Case Studies - Case Study 1: An individual named Li sold cigarettes without a license, with a total illegal business amount of 50,000 yuan and illegal gains of 5,000 yuan. Li showed remorse by confessing and returning the illegal gains, leading to a probation sentence of one year and six months [6][7]. - Case Study 2: An individual named Zhang engaged in unauthorized foreign exchange trading with illegal business amounts of 2 million yuan and illegal gains of 200,000 yuan. Zhang's refusal to cooperate and history of similar offenses led to a three-year prison sentence without probation [7]. Legal Representation Strategies - Legal representatives should: 1. Thoroughly understand the case facts and the nature of the illegal activities to build a strong defense [8]. 2. Encourage the offender to express remorse and take responsibility for their actions [9]. 3. Facilitate the return of illegal gains to demonstrate remorse and reduce social harm [9]. 4. Communicate with the community to obtain supportive statements regarding the offender's character and the impact of probation [9].

Core Insights - A new company named Suzhou Haike Qie Trading Co., Ltd. has been established with a registered capital of 50,000 RMB, indicating a focus on retail and trading activities in various sectors [1] Company Overview - The legal representative of the company is Fei Na, suggesting a personal ownership structure [1] - The business scope includes licensed projects such as tobacco product retail, e-cigarette retail, alcohol sales, and food sales, which require approval from relevant authorities before operations can commence [1] - General business activities include the sale of pre-packaged food, food internet sales, delivery services, and various retail services, indicating a diverse operational strategy [1] Industry Implications - The inclusion of tobacco and e-cigarette retail in the business scope reflects ongoing trends in the tobacco and vaping industry, which may present both opportunities and challenges [1] - The company's focus on food sales and delivery services aligns with the growing demand for convenience in consumer purchasing behavior, particularly in the context of e-commerce [1]

Core Insights - The retail sector in China is rapidly evolving with the rise of diverse retail methods such as live streaming and online distribution, particularly in rural areas like the western Hubei region [1] - The Hubei Changyang Tobacco Monopoly Bureau is focusing on enhancing the operational capabilities of retail clients by providing targeted support and training to adapt to the digital economy [1][3] Group 1: Retail Transformation - Retailers are increasingly adopting new business models, including live streaming sales, to meet consumer demands and improve their market presence [1][3] - The Changyang Tobacco Bureau has initiated programs to educate retailers on digital transformation and modern management practices, emphasizing the importance of adapting to changing market dynamics [3][4] Group 2: Training and Support Initiatives - The bureau has launched "Zhiyin Store Manager Improvement Classes" to train local store managers and group leaders, focusing on e-commerce skills and local product promotion [3][4] - Retailers are encouraged to collaborate and share knowledge, transforming competition into mutual support, especially in remote rural areas [4][6] Group 3: Success Stories - A notable case is that of Fang Jiahong, a disabled retailer who successfully learned to sell local specialties through Douyin (TikTok), significantly increasing his monthly profits by over 1,000 yuan [6] - The initiative has created a ripple effect, boosting local industries and enhancing the overall economic environment in the region [6]

Core Insights - The article highlights the impact of changing economic conditions and consumer attitudes on the tobacco market in Wuhan's Huangpi District, emphasizing the need for precise research and support to stabilize retail operations [1] Group 1: Market Research - The customer manager conducted research using a dual approach of "data monitoring + on-site visits" to understand market dynamics and consumer needs [2] - Key findings indicate a trend of "consumption downgrade," with consumers prioritizing affordability and reducing non-essential purchases, leading to increased inventory pressure for retailers [2] Group 2: Service Empowerment - To assist clients in adapting to market changes, the customer manager provided three supportive services: 1. Information dissemination through a group chat to share sales techniques and consumer feedback [4] 2. Technical assistance for older clients or those facing operational difficulties, including on-site guidance for using retail systems [4] 3. Consumer engagement initiatives, such as cultural salons to promote the core selling points of "stable quality and affordable prices" [4] - The article notes that consumption downgrade reflects a shift towards "demand upgrade," where consumers seek better value for their money [4]

二是多维赋能，重塑品牌形象。围绕店面形象、数字工具、能力素质三项核心，扎实推进终 端"质"与"量"协调发展。全方位、多角度打造具有明显辨识度和吸睛效果的知音同行零售品牌形象。 三是精准定制，深化服务赋能。立足终端实际与个性特色，实施"一店一策"定制服务策略，开展"一对 一"驻店服务，实现"全店铺管理、全商品扫码、全方式支付"。同时开展"知音通"会员积分兑换活动， 提升加盟终端经营能力与盈利水平。 四是示范引领，激活全域势能。发挥辐射推广作用。以点带面，示范引导，利用优秀案例宣传和参观学 习交流传帮带，推动辖区现代终端建设。（陈荆荆） 武昌中山市场部始终坚持在辖区创建和打造特色终端，从营造消费环境、品牌元素展示、优质消费体验 等方面，着力提升品牌形象，促进卷烟销售和品牌传播，不断提高客户赢利。 一是精准定位，打造标杆样板。结合店铺位置、商品类型、功能分区等情况，制定标准统一的陈列展示 风格，使特色终端成为兼具品牌辨识度与消费体验感的现代终端示范体。 ...

推进特色场景化改造，激活终端功能延伸。立足社区消费需求与终端区位特征，推动终端从"卖产 品"向"造场景"转型。在社区型终端增设便民服务区域，配置休息设施与生活关联商品；在文化街区终 端融入地域文化元素，打造主题体验空间；在校园周边终端延伸学生用品、文创产品等关联品类，终端 与社区的互动黏性进一步提升。 深化服务功能融合，拓展终端社区价值。一方面，整合快递代收、信息发布等便民服务，联动社区开展 公益宣传、健康讲座等活动，强化社区服务属性；另一方面，依托场景空间开展品鉴体验、需求调研等 活动，同步收集消费反馈，客我关系从"供需合作"向"价值共享"加速升级。（陈婷） 为推动零售终端从单一"卷烟销售点"向"社区综合服务载体"转型，江岸烟草以"形象提升、场景创新、 功能融合"为路径，系统性开展终端升级实践，助力零售户经营质效与社区服务价值双提升。 强化陈列标准化建设，夯实终端形象基础。聚焦"视觉规范、品牌突出、分类清晰"目标，通过"基础层 +重点层"布局优化，指导客户规范烟柜分区，终端整洁度与品牌展示效率显著提升。 ...

Core Viewpoint - The company has successfully developed and launched a "Smart Inspection and Assessment Platform for Retail Terminals" using low-code technology to enhance efficiency and standardization in the tobacco industry's digital transformation strategy [1] Group 1: Platform Features - The platform integrates existing retail terminal data, allowing for intelligent matching and automatic extraction of customer terminal types and information collection types based on various identifiers, ensuring precise implementation of inspection standards [2] - It establishes an end-to-end visual monitoring chain from inspection planning to result confirmation, creating a complete digital record and enabling real-time tracking of rectification tasks for any identified anomalies [3] Group 2: Data Utilization and Management - The platform features a dynamic data dashboard for real-time aggregation and multi-dimensional analysis of inspection data, helping to identify common weaknesses and improvement directions, thus supporting resource allocation and strategic planning [4] - The internal development of the platform has significantly shortened the application development cycle, facilitating a shift from experience-driven to data-driven quality enhancement in retail terminal operations [4]

Core Viewpoint - Dongping Tobacco is leveraging "artisan spirit" to align with rural revitalization strategies through cultural integration, technological empowerment, and ecological collaboration, creating a sustainable development path for rural retail customers [1][2][3][4]. Cultural Deepening - Dongping Tobacco integrates local cultural elements into retail terminal construction, enhancing the cultural experience for customers and increasing monthly sales by 40% at transformed stores [1][2]. - The "Dongping Has Gifts" initiative promotes cultural-themed displays in retail stores, resulting in a 35% increase in surrounding tourism consumption [2]. Technological Empowerment - Dongping Tobacco is driving the digital transformation of traditional retail, improving inventory turnover efficiency by 70% through smart management systems [3]. - A "Digital Mentor Team" has been established to assist elderly customers with technology, ensuring that all retail clients benefit from digital tools [3]. Ecological Collaboration - The company has created a "15-minute convenience service circle" by collaborating with postal and banking services, transforming retail stores into multifunctional service hubs for local communities [4][6]. - Retailers are generating additional income through services like package collection and financial products, with some reporting an annual increase of 20,000 yuan from these services [6]. Future Outlook - Dongping Tobacco aims to continue fostering collaboration among various social forces to enhance rural revitalization, positioning retail stores as key players in this initiative [7].

Group 1 - The EU plans to introduce a new tax proposal on tobacco products, which could lead to a price increase of over 139% for cigarettes, 258% for rolling tobacco, and 1090% for cigars [2] - The Italian Tobacco Merchants Association (UIT) criticizes the proposal as "irresponsible," warning that it will stimulate the growth of the cigarette smuggling market and severely reduce national tax revenue [2] - The proposed tax reform is part of the "Next Generation EU" recovery plan and is expected to raise retail prices by more than 20%, potentially impacting overall inflation by 0.5% [2] Group 2 - UIT President Pasquale Genovese emphasizes that rapid tax increases historically lead to an expansion of the smuggling market, resulting in a net loss of tax revenue for the state [2] - The UIT argues that the proposal ignores the operational difficulties faced by Italian tobacco retailers and the precarious situation of the tobacco retail industry in economically vulnerable regions [2] - Genovese calls for immediate intervention from the Italian government to stop the EU from pushing this legislation and urges other industry associations to join in nationwide protests [3]