Core Insights - AI has become an essential tool for consumers during the Double Eleven shopping festival, assisting in decision-making and optimizing shopping strategies [2][10][12] - Major e-commerce platforms have introduced various AI features to enhance the shopping experience, including personalized recommendations and price trend analysis [10][11] Group 1: AI in Consumer Decision-Making - Consumers are utilizing AI to analyze their shopping carts and make cost-effective decisions, such as determining the optimal number of orders and products to purchase [2][4] - Users have reported that AI helps reduce impulsive buying by providing a "time travel" decision-making method, allowing them to consider future needs [2][3] Group 2: E-commerce Platforms and AI Features - Multiple e-commerce platforms have launched AI tools, such as Taobao's "AI Universal Search" and JD's "Jingyan" assistant, which offer comprehensive shopping guides and price trend insights [10][11] - These AI tools are designed to understand user preferences and provide tailored recommendations based on past shopping behavior [11][12] Group 3: User Experience and Satisfaction - A significant portion of young consumers (approximately 70%) recognize the value of AI in shopping, with many expressing satisfaction with the enhanced shopping experience [12] - However, there are concerns regarding the current limitations of AI in understanding user intent, leading to mismatched recommendations and budget plans [12]

Core Viewpoint - The article highlights the significant advancements and strategic direction of JD.com in the AI and supply chain sectors, emphasizing the company's commitment to sustainable AI development and its potential to reshape various industries through innovative applications and models [1][3]. Group 1: AI Strategy and Developments - JD.com is focusing on a sustainable AI strategy that integrates technology with practical business applications, prioritizing real-world scenarios and data utilization [3][4]. - The company has introduced the JoyAI model, showcasing deep applications across four key areas: logistics, retail, industrial, and healthcare [4][5]. Group 2: Logistics and Supply Chain Innovations - In logistics, JD.com has upgraded its logistics model to enhance decision-making and collaboration among smart devices, significantly improving supply chain efficiency [5]. - The "Wolf Pack" series of products has been developed to cover all logistics supply chain scenarios, with over 500 warehouses globally utilizing these solutions [5]. Group 3: Retail and Consumer Applications - JD.com has implemented various AI products in retail, including AI search and customer service assistants, and is developing a new AI architecture called Oxygen to enhance the shopping experience [5][7]. - The company is set to launch the "Jingxi" app, which aims to integrate AI into shopping processes, allowing users to make purchases and reservations through voice commands [8]. Group 4: Industrial and Healthcare AI Solutions - The JoyIndustrial model targets inefficiencies in industrial supply chains, leveraging extensive SKU data to assist numerous key industrial enterprises in digital transformation [5][11]. - JD.com has also introduced the "Jingyi Qianxun 2.0" medical model, which focuses on reliable reasoning and multimodal capabilities, contributing to the healthcare sector [5]. Group 5: Future Directions and Collaborations - JD.com plans to open its various industry scenarios and supply chain data to enterprises for model training and application testing, potentially accelerating AI advancements across sectors [10][11]. - The company is actively recruiting top scientists globally to enhance its AI research capabilities, with founder Liu Qiangdong taking a direct role in these efforts [12].