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发布七大出行保险创新服务案例,平安产险为超4000万客户提供“防救赔用”全链条服务
Sou Hu Cai Jing· 2025-10-28 05:45
Core Insights - The event "Ping An Lecture Hall: New Paradigm of 'Prevention, Rescue, Compensation, and Use' in Insurance" highlighted the shift in the insurance industry from post-event compensation to comprehensive risk management [1][3] - Ping An has launched two innovative insurance products, "Ping An Travel Safety Guardian Plan" and "Ping An 24 Global Guardian Plan," aimed at transforming insurance services from passive compensation to proactive risk management [3][8] Group 1: Industry Transformation - The insurance industry in China is transitioning from "scale expansion" to "quality enhancement," focusing on risk co-governance and the essential value of insurance in addressing social needs [4][6] - The evolution of insurance from a mere financial product to a risk co-governance contract between the state and the people aims to create social value through effective risk management [4][6] Group 2: Product Innovations - "Ping An Travel Safety Guardian Plan" offers a full journey emergency rescue service system, emphasizing prevention, timely rescue, efficient compensation, and additional services like medical assistance [6][7] - "Ping An 24 Global Guardian Plan" provides a one-stop service for overseas travelers, covering pre-travel, during travel, and post-incident support, with a focus on proactive risk management [8][9] Group 3: Performance Metrics - "Ping An Travel Safety Guardian Plan" has served 42.9 million customers and processed over 3,500 claims, showcasing its effective response mechanism and comprehensive support [7] - "Ping An 24 Global Guardian Plan" has handled 426 overseas emergency rescue tasks in 2024, with a total compensation amount exceeding 220 million yuan, reflecting its operational efficiency and customer satisfaction [9]
为民生托底,为文明赋能:论“风险共治”的中国保险新叙事
Xin Lang Zheng Quan· 2025-09-08 02:07
Group 1 - The article discusses the significant changes in the global landscape, emphasizing the transition from an old order to a new order, particularly in the context of China's rise and the ongoing global transformation [1][2] - It highlights the three key areas of modern great power competition: energy, technology, and finance, with a focus on how China has developed unique innovative paths in these sectors [2][3] - The insurance industry is positioned as a crucial component of China's modernization, serving both market functions and social governance roles [2][3] Group 2 - The insurance industry in China has evolved from a "student" learning from Western models to a "teacher" capable of offering unique solutions, with significant growth from 1 insurance company in 1980 to 146 by 2010 [3][4] - The article points out the challenges faced by the industry, including reliance on interest rate spreads and the adoption of Western insurance models that do not align with local realities [5][6] - It emphasizes the need for a new path for the insurance industry, focusing on policy adjustments and innovative product offerings that cater to local needs [7][8] Group 3 - Recent innovations in the insurance sector, such as the introduction of products like the "return shipping fee insurance" and "Shanghai Health Insurance," demonstrate China's ability to create original solutions without relying on Western experiences [8][9] - The article argues that the essence of insurance should return to its core mission of providing risk protection and creating social value, moving away from a purely profit-driven model [10][11] - It highlights the shift from traditional compensation models to comprehensive service-oriented approaches, where insurance companies play a role in risk prevention and management [12][13] Group 4 - The narrative of China's rise is framed within the context of historical transitions, showcasing the shift from manufacturing to innovation and leadership in various sectors, including insurance [14] - The article concludes that the transformation of the insurance industry reflects a broader change in development philosophy, emphasizing a people-centered approach and the importance of social responsibility [14][15]
平安产险史良洵:平安24为出海企业打造“隐形盔甲”
Core Viewpoint - The "2025 China Enterprises Going Global Summit" highlighted the challenges and opportunities for Chinese companies expanding overseas, emphasizing the need for enhanced safety measures for expatriates [1][3]. Investment Trends - From 2019 to 2024, China's total foreign direct investment is projected to grow from $136.91 billion to $162.78 billion, an increase of approximately 19.6% [3]. - By the end of 2023, the number of overseas employees from Chinese enterprises exceeded 5 million, with around 3 million foreign employees and 2 million Chinese employees [3]. Safety Challenges - The rise in overseas operations has led to significant safety concerns, with nearly 200 incidents of Chinese citizens facing safety issues abroad daily [4]. - Examples of safety risks include medical emergencies and geopolitical conflicts, highlighting the limitations of traditional insurance models that focus on post-incident compensation [4][6]. Innovative Solutions - Ping An's "24" service model redefines insurance by focusing 60% of resources on prevention, offering pre-departure training, itinerary monitoring, and emergency drills [5]. - The "Prevent-Save-Compensate" model integrates risk assessment, emergency response, and rapid claims processing, transforming insurance from a cost center to a value center [6][8]. Ecosystem Development - Ping An 24 creates a comprehensive service platform that integrates medical, safety, and legal resources, providing a one-stop solution for enterprises [8]. - This collaborative approach allows companies to share resources and manage risks collectively, emphasizing the importance of multi-stakeholder cooperation in overseas ventures [8]. Future Outlook - Ping An 24 has served over 6,000 Chinese enterprises and 600,000 outbound individuals, covering 233 countries and regions, showcasing its industry leadership [9]. - The service continues to evolve, focusing on global rescue networks, intelligent risk management systems, and customized insurance products, aiming to provide a "safe harbor" for Chinese enterprises going global [9].
助力中国企业“走出去”,平安产险深圳分公司构建全方位跨境服务新生态
Nan Fang Du Shi Bao· 2025-06-26 23:12
Group 1 - The core viewpoint is that the financial services sector plays a crucial role in supporting Chinese enterprises as they globalize, with a focus on innovative risk protection systems for cross-border operations [1] Group 2 - The "Cross-Border E-commerce Insurance" pilot program was launched in Shenzhen, marking a significant step in expanding services for cross-border e-commerce, with products like commercial comprehensive liability insurance and Amazon TRO insurance being offered [2] - The establishment of the first national overseas intellectual property insurance consortium aims to provide comprehensive support for enterprises, from risk identification to solution implementation, enhancing risk management [3] Group 3 - Since January, the company has successfully insured new energy vehicle exports to Europe, Australia, and North America, with total insurance amounts exceeding $28 million, and has introduced an "export vehicle extended warranty liability insurance" [4] Group 4 - The "Ping An 24" product is designed to meet the needs of various groups, including expatriates and travelers, providing insurance coverage, medical assistance, and emergency support, thereby ensuring reliable protection for millions of Chinese citizens going abroad [5] - The company is committed to deepening the "insurance + service" model to further support enterprises in their international expansion efforts [5]
搭起空中生命线!“平安24”48小时完成患者跨国转运救援
Xin Lang Cai Jing· 2025-05-20 02:28
Core Insights - China Ping An's "Ping An 24" global rescue team successfully completed a cross-border medical transfer in under 48 hours, demonstrating its efficient emergency response capabilities [1][2] Group 1: Emergency Response - Mr. Jin, who suffered from acute encephalitis while in Jakarta, required urgent medical transfer back to China due to local medical limitations [2] - The rescue team initiated a specialized response, including remote consultations with domestic experts and the establishment of a stable life support system for the patient [2] - The medical flight took off from Jakarta and landed in Shenzhen, with the patient transferred to a hospital in Guangzhou, showcasing the effectiveness of the "Ping An 24" service [2] Group 2: Service Model - "Ping An 24" is designed to meet the safety needs of Chinese citizens abroad, offering integrated protection services that include insurance, medical rescue, and emergency assistance [3] - The service operates on a "prevent, rescue, and compensate" model, providing comprehensive support before, during, and after travel, covering various emergency scenarios [3] - With a global network of over 600,000 medical and health partners and operations in 233 countries and regions, "Ping An 24" aims to enhance the travel experience for Chinese citizens and businesses [3]