Core Viewpoint - Spring Airlines has emerged as the most profitable airline in China, contrasting with major carriers like Air China, China Eastern Airlines, and China Southern Airlines, which are struggling financially [1][3]. Financial Performance - In the first half of 2025, Spring Airlines reported a revenue of 10.304 billion yuan, representing a year-on-year increase of 4.35%. However, net profit decreased to 1.169 billion yuan, down 14.11% compared to the previous year [2]. Customer Experience and Perception - Many passengers express frustration with Spring Airlines despite its profitability, recalling negative experiences related to strict baggage policies and high fees for changes and cancellations [3][5]. - The airline's stringent baggage regulations often lead passengers to feel anxious about their luggage, with many resorting to extreme measures to avoid extra fees [6][13]. Baggage Policies - Spring Airlines enforces strict baggage size and weight limits, with a maximum weight of 7 kg for carry-on luggage, leading to situations where passengers must discard items or pay additional fees [7][13][16]. - Passengers have reported being caught off guard by unexpected fees due to the airline's rigorous measurement practices [8][11]. Ticketing and Refund Policies - The airline's ticketing policies can lead to significant financial losses for passengers, with high fees for cancellations and changes. For instance, one passenger reported receiving only 222 yuan back from a 1,028 yuan ticket after a cancellation request [21][22]. - Spring Airlines has been criticized for its marketing tactics, which sometimes involve misleading promotions that result in passengers inadvertently signing up for credit cards instead of membership programs [18][20]. Operational Strategies - The airline's profitability is attributed to its operational strategies, including the use of a single aircraft model (Airbus A320) to reduce costs associated with procurement, maintenance, and training [32][33]. - By maximizing seat capacity and optimizing flight schedules, Spring Airlines has achieved a higher aircraft utilization rate of 9.74 hours per day, which is 1.2 hours above the industry average [38]. Market Position and Challenges - Despite its success, Spring Airlines faces challenges as competitors lower prices and the market becomes increasingly competitive. The airline's approach of sacrificing customer satisfaction for profit may lead to long-term repercussions [41][42].

Core Viewpoint - Spring Airlines has emerged as the most profitable airline in China, surpassing major carriers like Air China, China Eastern Airlines, and China Southern Airlines, despite a decline in net profit [2][14]. Financial Performance - In the first half of 2025, Spring Airlines reported revenue of 10.304 billion yuan, a year-on-year increase of 4.35% - The net profit for the same period was 1.169 billion yuan, reflecting a year-on-year decrease of 14.11% [2]. Business Strategy - The airline employs a single aircraft model strategy, primarily using the Airbus A320, which reduces procurement, maintenance, and training costs [14][15]. - By increasing cabin seating capacity by over 20% through the elimination of first-class seating and non-reclining seats, Spring Airlines maximizes its revenue potential [16]. - The airline has achieved a flight utilization rate of 9.74 hours, which is 0.46 hours higher than the previous year and exceeds the industry average by 1.2 hours [18]. Customer Experience and Challenges - Passengers face strict baggage regulations, leading to additional fees for overweight or oversized luggage, which has caused dissatisfaction among travelers [5][6]. - The airline's refund and change policies are perceived as costly, with significant deductions from ticket prices upon cancellation [9][10]. - There are reports of passengers inadvertently signing up for credit cards while attempting to save on baggage fees, highlighting potential pitfalls in the airline's marketing practices [8]. Market Position - Spring Airlines is likened to a "green train in the sky," achieving profitability through a low-cost model amid a challenging industry landscape [18]. - However, the airline's approach of prioritizing profit over customer satisfaction may lead to long-term reputational damage, especially as competition intensifies among mainstream carriers [18].