春秋航空机票低到离谱，8块钱就能飞出国，比高铁还便宜，硬生生把打工人带飞。那么号称"空中绿皮 火车"的春秋航空，凭啥这么赚钱？ ...

Core Viewpoint - Spring Airlines is identified as the most profitable airline in China, despite its reputation for strict policies and customer dissatisfaction [4][26]. Financial Performance - In the first half of 2025, Spring Airlines reported a revenue of 10.304 billion yuan, a year-on-year increase of 4.35%, while net profit was 1.169 billion yuan, a year-on-year decrease of 14.11% [4]. Customer Experience and Policies - Passengers often face strict baggage regulations, leading to additional fees for exceeding size and weight limits, which can result in unexpected costs [7][10]. - The airline's policies have led to customer frustration, with many feeling compelled to reduce their luggage or pay extra fees [8][10]. - Spring Airlines has been criticized for high fees associated with ticket changes and cancellations, with significant deductions from refunds [14][26]. Revenue Generation Strategies - The airline employs various tactics to maximize revenue, including partnerships with banks for credit card promotions disguised as membership benefits [12]. - Additional revenue is generated through in-flight sales of food, beverages, and merchandise [19][21]. - The operational strategy includes a single aircraft model to reduce costs and increase efficiency, with a focus on maximizing seat capacity and aircraft utilization [21][25]. Market Position and Challenges - Despite its profitability, Spring Airlines faces challenges as customer dissatisfaction grows, particularly as competitors lower prices and improve service [26][27]. - The airline's approach of prioritizing profit over customer experience may lead to long-term sustainability issues [5][26].

Core Viewpoint - Spring Airlines is positioned as a budget airline that prioritizes cost-saving measures, often at the expense of passenger comfort, which resonates with cost-conscious travelers [5][36]. Group 1: Business Model and Pricing Strategy - Spring Airlines generates revenue primarily through ancillary services rather than ticket sales, indicating a shift towards a logistics-focused model [15]. - The airline's pricing strategy includes charging for services typically offered for free by other airlines, such as checked baggage and in-flight meals, which reinforces its low-cost positioning [24][32]. - The airline's app emphasizes special deals, attracting budget travelers with competitive pricing, such as international tickets starting at 9 yuan [27][31]. Group 2: Customer Experience and Perception - Passengers experience a stark contrast in comfort, with cramped seating and limited amenities, which are perceived as sacrifices for lower fares [21][34]. - The airline's unique approach to in-flight services, such as selling products instead of providing complimentary meals, is framed as a lesson in frugality for passengers [24][32]. - Despite the discomfort, the airline is appreciated for its affordability, making it a preferred choice for budget-conscious travelers who are willing to endure less comfort for significant savings [36][37].

Core Viewpoint - Spring Airlines has emerged as the most profitable airline in China, surpassing major carriers like Air China, China Eastern Airlines, and China Southern Airlines, despite a decline in net profit [2][14]. Financial Performance - In the first half of 2025, Spring Airlines reported revenue of 10.304 billion yuan, a year-on-year increase of 4.35% - The net profit for the same period was 1.169 billion yuan, reflecting a year-on-year decrease of 14.11% [2]. Business Strategy - The airline employs a single aircraft model strategy, primarily using the Airbus A320, which reduces procurement, maintenance, and training costs [14][15]. - By increasing cabin seating capacity by over 20% through the elimination of first-class seating and non-reclining seats, Spring Airlines maximizes its revenue potential [16]. - The airline has achieved a flight utilization rate of 9.74 hours, which is 0.46 hours higher than the previous year and exceeds the industry average by 1.2 hours [18]. Customer Experience and Challenges - Passengers face strict baggage regulations, leading to additional fees for overweight or oversized luggage, which has caused dissatisfaction among travelers [5][6]. - The airline's refund and change policies are perceived as costly, with significant deductions from ticket prices upon cancellation [9][10]. - There are reports of passengers inadvertently signing up for credit cards while attempting to save on baggage fees, highlighting potential pitfalls in the airline's marketing practices [8]. Market Position - Spring Airlines is likened to a "green train in the sky," achieving profitability through a low-cost model amid a challenging industry landscape [18]. - However, the airline's approach of prioritizing profit over customer satisfaction may lead to long-term reputational damage, especially as competition intensifies among mainstream carriers [18].

Core Viewpoint - The article humorously critiques the business model and customer experience of Spring Airlines, highlighting its low-cost approach and unique service features that cater to budget-conscious travelers [2][40]. Group 1 - Spring Airlines is recognized for its cost-saving measures, such as charging for services typically included in other airlines, which reflects a focus on profitability through ancillary revenue [20][33]. - The airline's seating arrangements and cabin design are compared to budget ground transportation, emphasizing a no-frills experience that prioritizes capacity over comfort [24][26]. - The article suggests that Spring Airlines has become a symbol of affordability for budget travelers, likening it to a "savior" for those looking to save money on flights [10][55]. Group 2 - The airline's approach to in-flight services, such as selling food and merchandise instead of providing complimentary meals, is framed as a lesson in frugality for passengers [33][36]. - The article humorously notes that the airline's pricing strategy includes extremely low fares, such as 9 yuan tickets for international flights, which attract a wide range of customers [52][54]. - Spring Airlines is portrayed as a necessary option for many workers who need to travel on a budget, with the article celebrating its role in making air travel accessible [41][66].

调低客舱温度是为卖毛毯？ 近日，有消息称，有旅客在社交平台投诉春秋航空客舱空调温度过低，向空姐索要毛毯防寒，却被告知 航班不提供免费毛毯，需要付费购买15元一条，这一事件迅速在网上引起了消费者热议。 在社交媒体上，不少消费者曾对此事吐槽："太奇葩了，春秋航空连免费的毯子都没有，只能花钱买， 坐飞机还得留个毯子当纪念品？""座椅是固定不能调整的，毯子是收费的，餐食饮料也是收费的，以后 春秋航空不会再出现我的名字。" 还有消费者发文谈道："知道春秋航空没有免费行李额，但不知道居然毛毯也要收费。"该乘客还表 示，"机上有人给我拿了一个装了热水的矿泉水瓶子，让我暖和一下，让我哭笑不得。" 文|《BUG》栏目 闫妍 一条售价15元的毛毯，让年赚22亿元的春秋航空陷入了尴尬。 近期，关于春秋航空"故意调低客舱温度售卖毛毯"的传闻引发了不小的热议。有乘客吐槽客舱内太冷， 空调大开犹如冷库，并配出视频画面显示客舱内雾气弥漫。但当向空姐索要毛毯防寒时，却被告知航班 不提供免费毛毯，需扫码购买15元一条。对此，部分乘客质疑春秋航空故意调低机舱温度，以达到售卖 毛毯增加营收的目的。 春秋航空则发布声明，对此进行了严正辟谣，表示"严 ...

Core Insights - Spring Airlines, despite its poor reputation among passengers, has consistently topped the profitability charts in the Chinese aviation industry, showcasing a unique low-cost business model [1][15][54] Group 1: Operational Model - The airline's operational model is characterized by extreme cost-cutting measures, including narrow seating, charging for services typically offered for free by other airlines, and minimal staff expenses [3][4][25] - Spring Airlines has developed its own IT system to enhance direct ticket sales and reduce costs, saving over 100 million yuan annually by not using the central ticketing system [17][18] - The airline's fleet consists solely of Airbus A320 and A321 models, which simplifies maintenance and training, resulting in significantly lower repair costs compared to competitors [20][21] Group 2: Development History - Founded in 2004, Spring Airlines was the first low-cost carrier in China, initially gaining attention with a one yuan ticket promotion in 2006 [7][8] - The airline expanded its fleet and routes over the years, achieving over 10 billion yuan in revenue by 2014 and establishing international routes [11][12] - Despite facing challenges during the COVID-19 pandemic, Spring Airlines quickly returned to profitability, reporting over 2 billion yuan in net profit for two consecutive years [14][15][32] Group 3: Revenue Generation - The airline's ancillary revenue streams, such as seat selection fees and in-flight sales, contribute significantly to its profitability, with ancillary income accounting for over 15% of total profits [28] - Spring Airlines has capitalized on subsidies from local governments for operating routes in second and third-tier cities, which has further boosted its revenue [29][30] Group 4: Market Position and Future Outlook - Spring Airlines has positioned itself as a leader in the low-cost segment, with a market share of 12.7% in China's domestic aviation market, indicating room for growth compared to the Asia-Pacific average of 28.3% [39][40] - The airline's focus on young, price-sensitive travelers has allowed it to thrive in a competitive environment, despite challenges related to service quality and customer satisfaction [49][48] - As the low-cost airline market continues to expand, Spring Airlines is expected to leverage its cost-effective model to provide affordable air travel to a broader audience [54][55]