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【市场观潮】机器人租售火爆,售后服务有待完善
Xin Lang Cai Jing· 2026-01-26 21:05
只顾瓜分短期红利,无视行业长远发展,这种缺乏售后支撑的增长模式注定不可持续。对用户而言,设 备故障导致活动中断、财产损失甚至人员伤亡时求助无门,高额押金被无理克扣成常态;对行业而言, 售后乱象透支消费者信任,同质化、低保障导致复购率极低,形成"一锤子买卖"的恶性循环,制约技术 迭代与场景拓展;对社会而言,机器人失控、数据泄露等风险无兜底,可能引发公共安全隐患。 机器人市场开疆拓土阶段,保留精力"回头看"是必要之举。作为精密智能设备,机器人产品发生故障与 损耗不可避免,售后是保障使用价值的核心前提。与此同时,智能云平台、远程诊断等技术已成熟,售 后成本也可通过规模化运营、保险分摊等方式消化,还能通过增值服务创造新利润点,形成"服务促消 费"的良性循环,符合产业升级的底层逻辑。 目前,已有企业开始探索破局之路,主动将行业短板化为发展长处。2025年9月26日,专为人形机器人 设计的保险"机智保"在宁波发布,覆盖产、销、租、用的全链条场景,支持按天、周、月投保。2026年 1月4日,平安产险联合上海电气落地全国首张具身机器人"保险+租赁"保单,推出涵盖第三者责任、产 品质量责任等的综合保障。租赁平台擎天租将保险作为 ...
机器人租赁风口下,保险能否筑牢安全防线?
Cai Jing Wang· 2026-01-18 05:14
Core Insights - The article emphasizes that robot insurance is not only a risk transfer tool but also a "connector" and "stabilizer" for the robot industry ecosystem, supporting China's ambition to become a global leader in robotics through financial and technological innovation [1] Group 1: Market Dynamics - The rapid growth of the robot leasing market is driven by technological advancements and market demand, with the domestic robot leasing market expected to exceed 1 billion yuan by 2025 [2] - Shanghai has launched the first national robot leasing open platform, aiming to have over 10 manufacturers and 200 service providers by 2026, serving over 400,000 leasing customers [2] - The rental prices for robots have decreased significantly, making them more accessible to small and medium-sized enterprises [2] Group 2: Insurance Demand - The risks associated with robot operations, such as damage and third-party injuries, have led to a strong demand for insurance, with platforms requiring every robot to be insured [3][5] - Major insurance companies are actively developing robot insurance products, including comprehensive coverage for damage and third-party liability [4][5] Group 3: Industry Challenges - The robot insurance market faces challenges such as data barriers, difficulty in risk assessment, and complex liability definitions [7] - The unpredictable nature of robot behavior complicates traditional actuarial models, necessitating the development of dynamic pricing models using real-time data [7][8] Group 4: Future Outlook - The insurance industry is expected to evolve from simple risk compensation to comprehensive risk management, becoming a key infrastructure for connecting technological innovation with commercial applications [8] - Policy guidance and industry collaboration are crucial for addressing existing challenges, with suggestions for modular insurance policies and collaborative data collection to enhance risk assessment [8]
给具身机器人上保险
经济观察报· 2026-01-10 08:22
Core Viewpoint - The demand for insurance has become a prerequisite for the mass sales of embodied robots, which is a significant shift in the industry [5][10]. Group 1: Market Development - The founder of an embodied robot company, Hu Lei, is optimistic about producing over 200 robots for commercial performances this year, which is more than five times the output expected in 2025 [2]. - The "Ecological Report on Humanoid Robots 2025" indicates that the industry is entering a phase of large-scale production, with leading companies expected to deliver thousands of units [3]. - The spending on embodied intelligent robots in China is projected to exceed $1.4 billion in 2025 and soar to $77 billion by 2030, with a compound annual growth rate (CAGR) of 94% [9]. Group 2: Insurance Demand - As the number of robots purchased increases, downstream companies are increasingly aware of the risks and are requesting insurance to cover potential damages and liabilities [4][10]. - Major insurance companies have begun to offer specialized insurance products for embodied robots, but they face challenges in risk assessment due to a lack of operational data from manufacturers [5][15]. - The relationship between embodied robots and insurance is likened to the necessity of car insurance for vehicles, highlighting the growing need for insurance as robots are used in various applications [12]. Group 3: Challenges in Insurance - Insurance companies are hesitant to offer mass coverage due to the absence of critical operational data, which is often withheld by manufacturers citing confidentiality [15][16]. - The uniform appearance of robots poses a risk of fraud in claims, leading insurers to limit the number of robots they cover [16]. - The rapid technological advancements in embodied robots outpace the development of insurance risk models, complicating the underwriting process [21][22]. Group 4: Solutions and Innovations - Insurance companies are exploring partnerships with robot leasing platforms to obtain necessary data while managing risks through innovative models like "insurance + leasing" [19][20]. - There is a push for dynamic risk assessment models that can adapt to the fast-paced changes in robot technology and application scenarios [22]. - Collaborative efforts between insurance companies, research institutions, and manufacturers are essential for developing a comprehensive risk database for accurate pricing and risk management [22].
【金融头条】给具身机器人上保险
Jing Ji Guan Cha Bao· 2026-01-10 04:45
Core Insights - The article highlights the significant growth and challenges in the production and insurance of embodied robots, indicating a shift towards mass production and the necessity for insurance coverage to mitigate risks associated with their use [1][2][3]. Group 1: Production and Market Growth - The founder of an embodied robot company, Hu Lei, is optimistic about producing over 200 robots for commercial performances this year, which is more than five times the expected output by 2025 [1]. - The Shanghai University of Finance and Economics reported that the embodied robot industry is entering a phase of large-scale production, with leading companies expected to deliver thousands of units [2]. - The market for embodied intelligent robots in China is projected to exceed $1.4 billion by 2025 and reach $77 billion by 2030, with a compound annual growth rate (CAGR) of 94% [8]. Group 2: Insurance Challenges - As the quantity of robots purchased increases, downstream companies are increasingly concerned about the financial risks associated with accidents, leading them to request insurance coverage for the robots [3][9]. - Major insurance companies have begun to offer specialized insurance products for embodied robots, but they face challenges in risk assessment due to a lack of operational data from manufacturers [5][12]. - The insurance market for embodied robots is currently characterized by limited coverage, with most policies only insuring a small number of units due to the need for extensive operational data that companies are reluctant to share [12][13]. Group 3: Solutions and Innovations - Insurance companies are exploring partnerships with robot leasing platforms to address data acquisition challenges and reduce moral hazard risks [15][16]. - The integration of insurance with leasing models is seen as a potential solution to enhance data sharing and risk management, allowing for better risk assessment and coverage [15][17]. - There is a push for dynamic risk modeling and intelligent underwriting management to keep pace with the rapid technological advancements in embodied robots [17][18].
上证深一度 | 具身机器人也有自己的保单 险企竞逐机器人保险业务
Shang Hai Zheng Quan Bao· 2026-01-08 00:06
Group 1 - The core viewpoint of the articles highlights the rapid growth of the robot rental market, which is expected to reach a scale of 100 billion yuan by 2026, leading to increased demand for insurance products tailored for robots [1][2] - The first "insurance + rental" policy for humanoid robots has been launched by Ping An Property & Casualty Insurance, which includes comprehensive coverage such as third-party liability and product quality liability, addressing the limitations of traditional insurance models [3][4] - Major insurance companies like PICC and Taikang are actively developing robot insurance products, offering flexible coverage options to meet diverse market needs, indicating a shift towards a dynamic financial ecosystem that supports the entire lifecycle of the robot industry [4][5] Group 2 - The development of robot insurance faces challenges such as data barriers, difficulty in risk assessment, and unclear liability definitions, which need to be addressed through collaboration and innovation within the industry [6][7] - Experts suggest that establishing a data-sharing platform involving regulatory bodies, technology companies, and insurance institutions is crucial for overcoming pricing and data challenges in robot insurance [6][7] - The insurance sector is moving from providing static risk coverage to creating a comprehensive financial ecosystem that supports the dynamic needs of the robot industry, reflecting a fundamental upgrade in the financial industry's support logic for robotics [4][5]
具身机器人也有自己的保单 险企竞逐机器人保险业务
Shang Hai Zheng Quan Bao· 2026-01-07 17:51
Core Insights - The insurance market for robots is rapidly evolving, with leading insurance companies actively expanding their robot insurance offerings to meet diverse needs [2][7] - The shift in the financial industry's support for the robot sector is moving from static risk coverage to a dynamic financial ecosystem that encompasses the entire lifecycle of the industry [2][7] - The development of embodied intelligent robot insurance in China is still in its early stages, facing challenges such as data barriers, risk assessment difficulties, and unclear liability definitions [3][8] Group 1: Market Demand and Innovations - The demand for robot leasing is expected to grow significantly, with projections indicating the market could reach 10 billion yuan by 2026 [2] - Major insurance companies are innovating in robot insurance, with products like Ping An's first "insurance + leasing" policy for embodied robots, which includes comprehensive coverage for third-party liability and product quality [4][6] - The "insurance + leasing" model addresses information asymmetry in single-device insurance and promotes a full-chain risk management approach from manufacturing to usage [6] Group 2: Challenges and Solutions - The development of robot insurance faces several challenges, including difficulties in risk assessment due to a lack of public risk data, poor product adaptability, and unclear liability among multiple stakeholders [8][9] - Experts suggest establishing a data-sharing platform involving regulatory bodies, tech companies, and insurance institutions to create industry standards for risk evaluation and pricing [9] - There is a need for policy guidance and industry innovation to overcome barriers in robot insurance development, including incentives for companies to insure and for insurers to innovate [8][9]
人形机器人加速“上岗” 保险创新为“工伤”买单
Jin Rong Shi Bao· 2025-12-24 03:18
Group 1 - The core viewpoint of the articles highlights the rapid emergence and commercialization of humanoid robots and embodied intelligence in China, with significant market growth projected by 2025 [1][2] - The embodied intelligence market in China is expected to reach 5.295 billion yuan, accounting for approximately 27% of the global market, while the humanoid robot market is projected to reach 8.239 billion yuan, representing about 50% of the global market [1] - The insurance industry is actively developing specialized insurance products to mitigate risks associated with humanoid robots, addressing concerns over high repair costs and new types of risks such as network attacks and data breaches [1][3] Group 2 - Various local policies have been introduced to encourage the insurance sector to support the development of intelligent robots, including subsidies for insurance premiums [2] - Insurance companies like PICC Property and Casualty, Ping An Property and Casualty, and Taikang Property and Casualty have launched specialized insurance plans for humanoid robots, covering risks such as bodily damage, third-party liability, and employer liability [3] - Experts emphasize the need for collaboration among insurers, robot manufacturers, application enterprises, and research institutions to build a comprehensive risk database, which will aid in precise pricing and product innovation for insurance [4]
机器人“上岗” 保险“撑腰”
Jin Rong Shi Bao· 2025-12-02 01:47
Core Insights - The 2025 Second Zhongguancun Embodied Intelligent Robot Application Competition showcased the latest advancements in the field of embodied robots, with 99 teams competing in various core scenarios such as industrial assembly, home services, and safety disposal [1][11] - The "14th Five-Year Plan" emphasizes the integration of technological innovation and industrial innovation, guiding the application of major technological achievements and the construction of application scenarios [1] - The rapid development of humanoid robots in China is projected to reach a market size of approximately 870 billion yuan by 2030, with significant applications in manufacturing, social services, and special operations [2] Industry Developments - Leading insurance companies are launching tailored insurance products for the embodied intelligent robot sector, addressing risks associated with equipment damage and liability for injuries or property damage [2][3] - The insurance industry is responding to the challenges posed by the commercialization of humanoid robots, including high equipment damage costs and unclear liability boundaries, by providing comprehensive risk management solutions [3][4] - Customized insurance solutions are being developed to support the growth of the humanoid robot industry, aligning with the strategic direction of the "14th Five-Year Plan" [4][5] Market Opportunities - The emergence of a new market worth hundreds of billions due to humanoid robots is attracting attention from major insurance players, who are keen to mitigate risks associated with this technology [3][6] - Insurance companies are exploring innovative service models to address the unique risks faced by the humanoid robot industry, including the lack of standardized regulations and rapid technological advancements [6][7] - The integration of insurance with the aging population's needs is seen as a significant opportunity, with insurance firms collaborating with robot manufacturers and care institutions to enhance service delivery [7][8]
险企开辟新赛道: 人形机器人专属保险破冰
Zhong Guo Zheng Quan Bao· 2025-11-27 21:32
Core Insights - The demand for risk management in humanoid robots is increasing as they transition from laboratories to diverse application scenarios, prompting several leading property insurance companies to launch related insurance products [1][2] - The insurance industry must enhance risk research and innovate products to better match the unique protection needs of this emerging industry, as the risk structure of humanoid robots differs from traditional industries [1][3] Group 1: Innovative Insurance Products - A company in Wuhan has purchased insurance for its two humanoid robots, marking the first instance of bodily loss insurance for intelligent robots in Hubei Province, with each robot's premium around 5,000 yuan and a maximum claim of 500,000 yuan for damages within a year [2] - In September, Taiping Property Insurance's Ningbo branch launched a dedicated insurance product called "Smart Insurance" designed for the commercial application of humanoid robots, featuring three core innovations: comprehensive coverage, integrated protection, and flexible terms [2] Group 2: Policy Support - The humanoid robot market has promising development prospects supported by government policies, which also present business opportunities for insurance institutions [3] - Various local governments have issued policy documents this year to support the development of humanoid robots, with some encouraging the development of related insurance products, such as a subsidy of up to 1 million yuan for companies insuring humanoid robots [3] Group 3: Need for Research and Exploration - The insurance industry is advised to strengthen research and exploration to develop innovative products that accurately match the risk characteristics of humanoid robots [4] - Recommendations include building a risk database through collaboration among insurers, manufacturers, and users, and developing modular insurance products with dynamic rate adjustments to adapt to technological changes [4]
人形机器人专属保险破冰
Zhong Guo Zheng Quan Bao· 2025-11-27 20:21
Core Insights - The demand for risk management in humanoid robots is increasing as they transition from laboratories to diverse application scenarios [1] - Several leading property insurance companies have launched insurance products related to humanoid robots, including coverage for robot body loss, third-party liability, and employer liability [1] - The insurance industry needs to enhance risk research and innovate products to better match the unique protection needs of this emerging industry [1] Innovation in Insurance Products - A company in Wuhan has purchased insurance for two humanoid robots, marking the first body loss insurance for embodied intelligent robots in Hubei Province, with a premium of nearly 5,000 yuan per robot and a maximum claim amount of 500,000 yuan within one year of coverage [1] - In September, Taiping Property Insurance's Ningbo branch launched a dedicated insurance product called "Smart Insurance" for the commercial application of humanoid robots, featuring three core innovations: comprehensive scenario coverage, integrated protection, and flexible terms [1] Policy Support and Market Opportunities - Multiple local governments have issued policy documents supporting the development of humanoid robots, encouraging the growth of related insurance products [2] - For instance, Beijing's Economic and Technological Development Zone has proposed measures to promote financial innovations like robot insurance, offering subsidies of up to 1 million yuan per year for 50% of actual premiums [2] - The humanoid robot industry faces unique risk characteristics compared to traditional industries, which presents challenges for actuarial pricing due to a lack of historical data [2] Recommendations for the Insurance Industry - Industry experts suggest that the insurance sector should enhance research and exploration to develop innovative products that accurately match the risk characteristics of humanoid robots [2] - Recommendations include building a risk database through collaboration among insurers, manufacturers, and users, and developing modular insurance products with dynamically adjustable rates to adapt to technological changes [2] Addressing Market Concerns - Legal experts emphasize that the core of humanoid robot insurance is to alleviate market concerns regarding usage, damage, and affordability [3] - Suggestions include data co-construction, layered responsibility, customized scenarios, standardization, and technology empowerment to effectively enhance insurance coverage for complex risks [3]