Core Viewpoint - The property management industry is undergoing significant transformation in 2025, shifting from traditional service models to asset management and specialized operational strategies to enhance profitability and service differentiation [3][6]. Group 1: Industry Trends - Property management companies are evolving from basic service providers to asset operators, focusing on creating diverse revenue streams through innovative service models [3][6]. - The industry is moving away from homogeneous competition towards differentiated development based on core competencies, emphasizing the need for specialized and vertical service offerings [3][6]. Group 2: Company Strategies - Poly Property has introduced the "All-Domain Scenic City" model, integrating property services with cultural tourism to create new profit models [3][6]. - Wanwu Cloud is transitioning from traditional property management to asset services, utilizing AI and low-carbon solutions to enhance operational efficiency and tenant satisfaction [7][8]. - Country Garden Services is concentrating on basic services, particularly in managing old residential communities, addressing common issues such as outdated facilities and low resident satisfaction [11][12]. Group 3: Case Studies - Poly Property's management of the Xichong scenic area has transformed it from a simple tourist spot into a comprehensive experience destination, increasing secondary consumption by 78% within six months [5][6]. - Wanwu Cloud's "Ling Stone 3.0" solution has improved operational efficiency significantly, achieving a 95% increase in inspection efficiency at certain projects [8][9]. - Country Garden Services has implemented various value-added services in old communities, such as community retail and home maintenance, to create sustainable revenue streams [12][13].

"这是公司成立以来，我第一次做报告不讲物业。"12月12日，万物云（02602.HK）董事长朱保全在万 物云睿见大会上感慨道，当日万物云启动了"灵石3.0"产品的全面商业化。依托这款产品，智慧与低碳 成为这家头部物业企业走出"服务红海"的两大关键抓手。 围绕定位于"不动产管理AI大脑"的"灵石3.0"，万物云与云深处、优必选等机器人企业，宁德时代 （300750）、隆基绿能（601012）等低碳伙伴，启动"灵石生态联盟"；与中国铁建（601186）、华住酒 店集团、海康威视（002415）等21家企业完成战略客户签约仪式，将共同推动"灵石"在更多空间场景的 落地应用。 记者看到，会场所在的上海国际传媒港已经全面应用"灵石"产品，在"灵石"的分配下，摄像头检测落地 的垃圾派单给清洁机器人，自动的完成了垃圾清理任务。这是第一代"灵石"基于视频流信息即可完成的 任务之一，朱保全将之形容为实现从"人找事"到"事找人"的转变。 以降本增效为导向，此类聚焦单一领域的智能产品应用在业内已经较为常见。今年以来，新大正 （002968）物业携手赛特智能推出智能清洁机器人，南都物业（603506）投资云象机器人，均旨在推动 智慧 ...

本报记者 梁宝欣 深圳报道 克而瑞数据显示，当前有50%头部物业企业落地应用AI大模型，但在建设中普遍面临着数据碎片化、行业知识结 构化不足、数据孤岛效应、实时性瓶颈，以及安全与效能难以平衡等问题。 近日，克而瑞集团CEO张燕向《华夏时报》等媒体表示，当前物业行业正面临三重变革浪潮：经营端利润空间持 续压缩、业主端服务诉求升级、企业内部管理效能瓶颈。这些背后，是行业对智能化转型的强烈诉求，既要破解 经营困局，更要重构服务价值体系。虽然近3年头部物企的每年数字化平均投入已达千万量级，但行业发展仍受制 于投入产出失衡、服务能力断层和数据资产沉睡。 "破解这些矛盾的关键，在于构建真正理解行业逻辑的智能中枢。"张燕表示，在AI大模型驱动下，物业服务行业 AI转型已初步形成智能服务响应提升、预测性维护闭环和运营管理中枢升级的三大转型路径。 行业转型催生AI发展刚需 克而瑞物管指出，随着社会发展和生活品质要求的提高，物业服务企业正承受着成本与绩效的双重压力。人力成 本持续攀升，占总成本比重不断增加，而高流失率导致招聘与培训效果有限。同时，物业费调整长期停滞，盈利 空间被压缩，营业收入下滑，不盈利项目不得不选择抛盘止损。收 ...