重点提升共用设施维护、环境维护、秩序维护、绿化养护、客服响应等物业服务质量。居民的急难愁 盼，应该始终是物业服务企业在提升服务品质过程中重点关注的内容。物业服务提升可依托数字化、智 能化转型。借助物联网、AI等技术，构建智慧物业平台，提供报修、缴费、投诉等业务。同时，推动 服务由传统保洁、安保向社区健康、能源管理、养老服务等多元领域延伸。 居民对生活服务的需求越来越多样化：老龄化社会加速到来，需要提供照看或相关服务的老人越来越 多；生活节奏加快，家长对幼儿托管服务有更多需求；开在社区的餐厅越来越受欢迎；找保洁阿姨定期 收拾房间、帮助照看老人儿童。物业服务企业进入小区为居民提供服务，有近距离优势，可以持续深挖 为居民提供生活服务的潜力。《中共中央关于制定国民经济和社会发展第十五个五年规划的建议》提 到，要实施物业服务质量提升行动。物业服务质量提升行动该从哪些方面着手？ 探索社区党组织领导下的居委会、业委会、物业服务企业协调运行新模式。物业服务企业可以融入社区 党组织、居委会、业委会联动体系，参与议事协商等机制，实现"小事不出小区、大事协同解决"，在防 汛、应急等工作中发挥"前哨"作用。物业服务不再局限于小区内部 ...

"好房子"需要好服务 来源：经济日报 （文章来源：经济日报） 探索社区党组织领导下的居委会、业委会、物业服务企业协调运行新模式。物业服务企业可以融入社区 党组织、居委会、业委会联动体系，参与议事协商等机制，实现"小事不出小区、大事协同解决"，在防 汛、应急等工作中发挥"前哨"作用。物业服务不再局限于小区内部服务，而是逐渐融入城市治理体系。 可以探索建立统一的城市服务平台，将物业服务、社区服务、政府管理等多方资源整合起来，共同解决 城市发展中出现的问题。 重点提升共用设施维护、环境维护、秩序维护、绿化养护、客服响应等物业服务质量。居民的急难愁 盼，应该始终是物业服务企业在提升服务品质过程中重点关注的内容。物业服务提升可依托数字化、智 能化转型。借助物联网、AI等技术，构建智慧物业平台，提供报修、缴费、投诉等业务。同时，推动 服务由传统保洁、安保向社区健康、能源管理、养老服务等多元领域延伸。 持续深化物业服务领域突出问题集中整治工作，推动解决群众反映强烈的问题。物业服务仍面临履约不 到位、侵占业主公共收益等问题。有关部门制定了《关于扎实开展物业服务领域突出问题集中整治推动 物业服务水平提升的指导意见》。未来，应进 ...

持续深化物业服务领域突出问题集中整治工作，推动解决群众反映强烈的问题。物业服务仍面临履 约不到位、侵占业主公共收益等问题。有关部门制定了《关于扎实开展物业服务领域突出问题集中整治 推动物业服务水平提升的指导意见》。未来，应进一步深化小区基层治理，坚持"人民小区人民治、小 区治理为人民"，搭建小区公共事务协商平台，建立群众诉求及时解决机制，实现共谋共建共治共享。 应继续加强物业服务信息公开，规范管理公共收益，建立物业服务信用评价机制，提升群众获得感。 鼓励有条件的物业服务企业向养老、托幼、家政、文化、健康等领域延伸，探索"物业服务+生活 服务"模式，推动"物业服务进家庭"，更好满足居民生活需求。物业服务领域有良好发展前景，很多领 域有待物业服务企业深耕。未来，应进一步将传统物业管理服务与居民日常生活需求融合，通过整合社 区资源、引入科技手段和拓展服务边界，提供一站式便民服务。物业服务企业具有与居民接近的距离优 势，"物业服务进家庭"将更加便利人们的生活。 物业服务领域有望迎来繁荣发展新时期。应进一步优化物业服务发展环境，加大政策支持，完善相 关法规。同时，应适当提高物业服务行业准入门槛，加强物业服务质量考核。强 ...

持续深化物业服务领域突出问题集中整治工作，推动解决群众反映强烈的问题。物业服务仍面临履约不 到位、侵占业主公共收益等问题。有关部门制定了《关于扎实开展物业服务领域突出问题集中整治 推 动物业服务水平提升的指导意见》。未来，应进一步深化小区基层治理，坚持"人民小区人民治、小区 治理为人民"，搭建小区公共事务协商平台，建立群众诉求及时解决机制，实现共谋共建共治共享。应 继续加强物业服务信息公开，规范管理公共收益，建立物业服务信用评价机制，提升群众获得感。 鼓励有条件的物业服务企业向养老、托幼、家政、文化、健康等领域延伸，探索"物业服务+生活服 务"模式，推动"物业服务进家庭"，更好满足居民生活需求。物业服务领域有良好发展前景，很多领域 有待物业服务企业深耕。未来，应进一步将传统物业管理服务与居民日常生活需求融合，通过整合社区 资源、引入科技手段和拓展服务边界，提供一站式便民服务。物业服务企业具有与居民接近的距离优 势，"物业服务进家庭"将更加便利人们的生活。 居民对生活服务的需求越来越多样化：老龄化社会加速到来，需要提供照看或相关服务的老人越来越 多；生活节奏加快，家长对幼儿托管服务有更多需求；开在社区的餐厅越来 ...

从"公共服务"向"区域运营" 生活在深圳的金楠（化名）平日里热爱冲浪、徒步，从2016年起他就经常会去东涌、西涌玩。 物业费限价、退盘潮四起、人工成本刚性上涨，物管行业在2025年经历了如此多的焦灼时刻。在存量时 代，面对这场深刻的调整，越来越多物企开始进行基因重塑，从"看家护院"逐步转向"经营资产"。 近来，多家头部物企多对外披露了业务拓展新战略。例如，深耕公共服务多年的保利物业提出"全域景 城"模式，探索升级"物业服务+文旅融合"，创造更多盈利模式；万物云则选择进军智慧物业，通过一套 技术体系推动不动产管理迈向"智控时代"，帮助业主降费提租；而碧桂园服务则深耕基础物业，并发力 老旧小区，突破重点难点。 中指研究院物业事业部研究副总监彭雨认为，上述三家物企分别代表了物业管理行业"向上""向深""向 下"的战略升维路径，也清晰地表明行业正在从同质化竞争进入基于企业自身核心能力的差异化发展深 水区。当前行业已经过了粗放增长期，通用型服务难以形成竞争力，未来的机会在于垂直领域的深度挖 掘，物业企业要做深做透服务，通过专业化、差异化的服务价值重构建立商业护城河。 物企正在通过专业化、差异化的服务重构建立商业护城河。 ...

本次编制工作由中国物业管理协会标准化建设专业委员会组织审查，汇聚了物业管理、智慧科技、科研 院校等多领域单位的专业力量，山东凯迪凭藉在物业管理信息化领域的技术积累与实践经验，为该标准 的科学性、实用性及行业适配性提供了重要技术支撑。 格隆汇12月15日丨润华服务(02455.HK)公告，集团自愿作出，以向公司股东及潜在投资者提供集团的最 新业务发展情况。 一、标准编制及发布情况 近日，中国物业管理协会批准《智慧化停车场管理规范》(T/CPMI030–2025)团体标准正式发布。集团旗 下山东凯迪网络信息技术有限公司(以下简称"山东凯迪")作为该标准的主要起草单位之一，深度参与了 《智慧化停车场管理规范》的调研、框架搭建、内容撰写及论证修改等全流程编制工作。 2.智慧服务体系持续完善。《智慧化停车场管理规范》的发布实施将推动行业智慧停车管理的标准化、 规范化发展，公司将以此为契机，进一步优化智慧物业管理服务体系，为业务升级筑牢技术标准根基。 3.长期发展战略落地赋能。本次参编标准契合公司智慧化发展战略，有利于公司在智慧物业赛道的技术 迭代与市场拓展，对公司长期经营发展具有积极促进作用。 集团始终并将会持续战略聚 ...

"这是公司成立以来，我第一次做报告不讲物业。"12月12日，万物云（02602.HK）董事长朱保全在万 物云睿见大会上感慨道，当日万物云启动了"灵石3.0"产品的全面商业化。依托这款产品，智慧与低碳 成为这家头部物业企业走出"服务红海"的两大关键抓手。 围绕定位于"不动产管理AI大脑"的"灵石3.0"，万物云与云深处、优必选等机器人企业，宁德时代 （300750）、隆基绿能（601012）等低碳伙伴，启动"灵石生态联盟"；与中国铁建（601186）、华住酒 店集团、海康威视（002415）等21家企业完成战略客户签约仪式，将共同推动"灵石"在更多空间场景的 落地应用。 记者看到，会场所在的上海国际传媒港已经全面应用"灵石"产品，在"灵石"的分配下，摄像头检测落地 的垃圾派单给清洁机器人，自动的完成了垃圾清理任务。这是第一代"灵石"基于视频流信息即可完成的 任务之一，朱保全将之形容为实现从"人找事"到"事找人"的转变。 以降本增效为导向，此类聚焦单一领域的智能产品应用在业内已经较为常见。今年以来，新大正 （002968）物业携手赛特智能推出智能清洁机器人，南都物业（603506）投资云象机器人，均旨在推动 智慧 ...

Core Viewpoint - The revised Property Management Regulations of Shanxi Province emphasize strengthening party leadership in the property industry, enhancing owner autonomy, and establishing a joint meeting system for property management, effective from January 1, 2026 [3][4]. Group 1: Strengthening Governance - The regulations clarify the roles of various departments and organizations in property management, aiming to create a comprehensive regulatory system [4]. - A joint meeting system for property management is mandated, with county-level governments required to incorporate property management into community governance [3][4]. Group 2: Enhancing Owner Autonomy - The regulations provide detailed provisions for the establishment and operation of owners' committees, enhancing the operational feasibility and ensuring owners' primary role in property management [4]. - A property management committee system is introduced for newly delivered residential areas that do not yet meet the conditions for establishing an owners' committee [4]. Group 3: Standardizing Property Services - The regulations specify the content and filing requirements for property service contracts, and standardize service fees, with government-guided pricing for preliminary property services and affordable housing [5]. - Property service providers are required to publicly disclose information about service fees and management practices, ensuring transparency and accountability [5][6]. Group 4: Legal Responsibilities and Penalties - The regulations impose stricter penalties for violations such as failure to fulfill warranty obligations and unauthorized alterations to property facilities, ensuring clear enforcement responsibilities [6]. - Specific penalties are established for various infractions, ensuring that enforcement agencies are clearly defined and that the regulations can be effectively implemented [6].

Summary of Wanwu Cloud Conference Call Company Overview - **Company**: Wanwu Cloud - **Date**: September 24, 2025 Key Points Industry and Business Performance - Wanwu Cloud's three core circular businesses (residential property services, commercial property management, and BaaS solutions) achieved a year-on-year growth of 9.5%, serving as the foundation for growth [2][3] - Revenue for the first half of 2025 reached 18.14 billion yuan, representing a 3% year-on-year increase, while core net profit grew by 10.8%, indicating profit growth outpacing revenue growth [3] - The residential property service segment saw a revenue increase of 10.4%, primarily driven by natural conversion from past market expansion projects [3] - The gross margin for residential property services declined by 0.5 percentage points to 12.9% due to pressure on collection rates [2][3] Collection Rates and Economic Impact - Collection rates for Wanwu Cloud decreased by nearly 1 percentage point year-on-year in the first half of 2025, with an expected annual collection rate between 92% and 93%, still maintaining industry-leading levels [2][6] - The decline in collection rates is attributed to macroeconomic factors and local government policies affecting residents' payment capabilities [6] - Future strategies to improve collection rates include enhancing economic conditions and emphasizing value-for-money services [6] Community Value-Added Services - Wanwu Cloud has explored various models for community value-added services but has not identified significant advantages; these services are currently not profit-driven but aim to enhance customer satisfaction [2][6] - Basic home maintenance services are offered, but the renovation business is currently underperforming due to management and economic cycle challenges [7][8] Market Expansion and Competition - The residential market remains competitive, with major competitors including China Overseas and Poly [4][10] - Wanwu Cloud's competitive advantages include smart property management, asset appreciation, and a strong reputation in high-density areas [10] - The company employs an elastic pricing strategy in lower-priced areas to capture more projects [10] Future Outlook - The second half of 2025 is expected to see revenue growth comparable to the first half, with slight increases anticipated in both residential and commercial segments due to ongoing project conversions [9] - AIoT solutions are under short-term pressure, with efforts to develop temporary edge servers to enhance property service efficiency [9] - The company maintains a cautious approach to developer value-added services, with expected related party transactions accounting for less than 7% of total revenue [9] Financial Management - The company has over 10 billion yuan in cash on hand, and has managed to reduce its expense ratio by 0.5 percentage points to 6.5% through effective cost control [3] Strategic Focus - Wanwu Cloud's market expansion strategy focuses on both residential and commercial sectors, with a strong emphasis on high-quality service to capture market share [10][11] - The company aims to achieve a target of approximately 2 billion yuan in saturated contract revenue for both residential and commercial segments for the year [11]

Core Viewpoint - Nacity Property Service Group Co., Ltd. reported significant growth in its financial performance for the first half of 2025, with a notable increase in net profit driven by rising property service projects and investment gains [2][8]. Financial Performance - The company achieved operating revenue of approximately 913.73 million yuan, a year-on-year increase of 2.75% [2][8]. - Total profit reached approximately 181.52 million yuan, reflecting a substantial increase of 420.97% compared to the previous year [2][8]. - Net profit attributable to shareholders was approximately 129.95 million yuan, marking a 532.87% increase year-on-year [2][8]. - The net cash flow from operating activities was negative at approximately -20.78 million yuan, but improved by 14.17% compared to the previous year [2][8]. Business Overview - The company has been focusing on enhancing its service offerings by integrating technology and expanding its service scope to include various community and enterprise services [4][8]. - Nacity Property has established a three-tier quality inspection and control system to ensure service quality across its projects [5][8]. - The company is actively exploring new service areas, including community retail and home services, to meet diverse customer needs [6][8]. Strategic Initiatives - The company is implementing an "Ecology + Technology" strategy, leveraging AI and smart technologies to enhance service delivery and operational efficiency [8][20]. - Nacity Property has invested in cloud robotics to improve service processes and customer satisfaction [8][20]. - The company has signed 41 new projects in the first half of 2025, with a total signed area of approximately 4.92 million square meters, primarily in the Jiangsu, Zhejiang, and Shanghai regions [10][20]. Industry Context - The property management industry is transitioning from rapid expansion to a focus on quality and efficiency, with a shift towards value-based competition [4][10]. - The market is seeing a slowdown in growth rates, with major companies focusing on core urban areas and enhancing service value [4][10]. - The integration of property services with lifestyle services is becoming a key trend, driven by government policies promoting high-quality service consumption [4][10].