证券代码：603900 证券简称：莱绅通灵 公告编号：2025-034 莱绅通灵珠宝股份有限公司 2025 年半年度经营数据的公告 本公司董事会及全体董事保证本公告内容不存在任何虚假记载、误导性陈述或 者重大遗漏，并对其内容的真实性、准确性和完整性承担法律责任。 根据上海证券交易所《上市公司自律监管指引第 3 号——行业信息披露》之第 四号《零售》等相关要求，现将公司 2025 年半年度经营数据披露如下： 一、门店数量、面积及分布 1、分渠道模式门店数量变动情况 | 模式 | 期初 | 变动 | | | 期末 | | --- | --- | --- | --- | --- | --- | | | | 新开 关闭 | | 小计 | | | 直营 | 256 | 4 | 31 | -27 | 229 | | 加盟 | 121 | 14 | 24 | -10 | 111 | | 合计 | 377 | 18 | 55 | -37 | 340 | 注：公司期末直营门店中，有 1 家为自有物业，有 93 家为专厅。 2、分渠道模式门店面积变动情况 单位：m² | 模式 | 期初 | 变动 | | | 期末 | | --- ...

Core Insights - The report from the China Consumers Association highlights a significant increase in consumer complaints, with a total of 995,971 complaints received in the first half of 2025, representing a year-on-year growth of 27.23% [1][4] - The association resolved 509,655 complaints, recovering economic losses amounting to 452 million yuan for consumers [1] - The report identifies after-sales service issues as the most prominent complaint category, accounting for 26.47% of total complaints [4] Complaint Categories - After-sales service issues are the most common, with internet services, social services, education and training services, sales services, and cultural, entertainment, and sports services being the top five complaint categories [4] - Complaints related to financial services, education and training services, and sales services have seen an increase compared to the first half of 2024 [4] Specific Complaint Trends - There is a notable rise in complaints regarding jade products, particularly related to false advertising during live-stream sales [5] - Common issues include merchants concealing product flaws, misleading quality claims, inducing off-platform transactions, and providing counterfeit certification [5][6] - Merchants often fail to honor after-sales commitments, making it difficult for consumers to return products [6] Targeting Vulnerable Groups - The report indicates a rise in scams targeting elderly consumers, with misleading online promotions, fraudulent in-person sales events, and deceptive live-stream marketing tactics being prevalent [12] - Specific cases illustrate how elderly individuals are misled into purchasing overpriced or ineffective products under false pretenses [12][13] Private Domain Marketing Issues - The rise of private domain marketing has led to increased consumer complaints, with merchants using deceptive advertising to lure customers into private transactions [14] - Issues include evading platform regulations, lack of transaction records, and poor product quality, leading to challenges in consumer rights protection [15] Additional Consumer Issues - The report also addresses various other consumer issues, including logistics and after-sales service for air conditioning, emotional consumption products, online agricultural product purchases, and refund problems for concert tickets [16]

Core Viewpoint - The article highlights the deceptive practices associated with low-cost insurance tourism groups, which often disguise aggressive sales tactics under the guise of customer appreciation trips, leading to significant financial burdens for participants [4][5][14]. Group 1: Nature of Insurance Tourism Groups - Insurance tourism groups are often organized by insurance companies or agents in collaboration with travel agencies, targeting specific customer segments [4]. - Many low-cost insurance tourism groups have deviated from their original purpose of customer service, instead becoming platforms for aggressive sales tactics [4][14]. - Participants in these tours frequently face pressure to purchase overpriced goods, with reports of individuals being coerced into spending large sums on items of questionable value [5][10]. Group 2: Consumer Experiences - Tourists have reported being required to spend tens of thousands of yuan on products like agarwood and latex pillows, with some facing ridicule or restrictions if they refuse to buy [4][5]. - The article describes a case where an 18-person group spent nearly 200,000 yuan in two days, with significant amounts spent in a single shopping venue [5][10]. - Many of the products sold are later found to be worth significantly less than their purchase price, leading to feelings of regret among consumers [10][11]. Group 3: Industry Dynamics - The decline in the number of insurance agents, which has dropped by approximately 69.19% since 2019, has contributed to the rise of these problematic tourism groups as agents seek alternative ways to maintain client relationships [14][15]. - The article notes that the pressure on agents to meet performance targets has led some to organize these tours as a means of client retention, despite the potential for unethical practices [15]. - Regulatory challenges complicate the situation, as issues related to forced shopping often fall between the jurisdictions of tourism and financial regulatory bodies [15].

证券代码：603900 证券简称：莱绅通灵 公告编号：2025-019 莱绅通灵珠宝股份有限公司 2025 年第一季度经营数据的公告 本公司董事会及全体董事保证本公告内容不存在任何虚假记载、误导性陈述或 者重大遗漏，并对其内容的真实性、准确性和完整性承担法律责任。 根据上海证券交易所《上市公司自律监管指引第 3 号——行业信息披露》之第 四号《零售》等相关要求，现将公司 2025 年第一季度经营数据披露如下： 一、门店数量、面积及分布 1、分渠道模式门店数量变动情况 | 模式 | 期初 | 变动 | | | 期末 | | --- | --- | --- | --- | --- | --- | | | | 新开 关闭 | | 小计 | | | 直营 | 256 | 2 | 15 | -13 | 243 | | 加盟 | 121 | 2 | 13 | -11 | 110 | | 合计 | 377 | 4 | 28 | -24 | 353 | 注：公司期末直营门店中，有 1 家为自有物业，有 100 家为专厅。 2、分渠道模式门店面积变动情况 单位：m² | 模式 | 期初 | 变动 | | | 期末 | | -- ...