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Core Points - China Unicom announced that the 400 customer service hotline will be discontinued starting December 26, 2025, to enhance service quality and provide a more unified, convenient, and efficient service experience [1][3] - Customers are advised to use the China Unicom customer service hotline 10010 or the Unicom App for inquiries related to services after the discontinuation of the 400 hotline [1][2][3] Summary by Sections - **Service Change Announcement** - The 400 customer service hotline (4000600611) will cease operations as of December 26, 2025 [1][3] - The change aims to streamline customer service and improve user experience [1][3] - **Customer Guidance** - Post-discontinuation, customers should contact the 10010 hotline or use the Unicom App for assistance [1][2][3] - The company expresses apologies for any inconvenience caused by this change and appreciates customer understanding and support [3]

Core Insights - China Unicom showcased multiple achievements in brand building, highlighting its significant progress in enhancing brand value and technological innovation at the 8th China Enterprise Forum [1][2] - The forum gathered leaders from central enterprises, local state-owned enterprises, and private companies to discuss brand building strategies in the new era [1] Brand Recognition - China Unicom's brand was recognized as an excellent group brand, with "Unicom Wo Pai" and "Unicom Cloud" awarded as excellent service and product brands, respectively [2] - This recognition reflects China Unicom's outstanding performance in brand building and market influence, with a total of four brands now included in the "Central Enterprise Brand Leading Action" results [2] AI Model Launch - The "Yuanjing Brand Value Artificial Intelligence Model" was officially launched, marking a new phase in the scientific and intelligent assessment of brand building for central enterprises [3][4] - This model leverages China Unicom's strengths in big data and artificial intelligence, filling a gap in domestic brand value assessment and pioneering AI-enabled brand evaluation [4] Data Management and Security - The model integrates multi-source data, intelligent algorithms, and brand theory, utilizing a high-quality dataset of 3.5 billion brand data points for real-time tracking and dynamic evaluation of brand performance [4] - China Unicom emphasizes data security and compliance through a tiered protection strategy and dynamic security measures, ensuring a robust data management framework [4] Future Strategy - China Unicom aims to deepen its brand building efforts, driven by innovation and technology, to enhance market competitiveness and social influence [5] - The company plans to implement a brand-strengthening strategy, leveraging its advantages in digital technology to create a globally competitive, world-class technology service brand [5]

Core Viewpoint - The company reported steady growth in its operating performance for the first half of 2025, with a revenue of over RMB 200 billion, reflecting a year-on-year increase of 1.5% and a profit total of RMB 17.7 billion, up 5.2% year-on-year [4][16]. Financial Data - The company expects to receive approximately RMB 3.819 billion in dividends from its stake in China Unicom (BVI) Limited, leading to a distributable profit of about RMB 34.82 billion after accounting for expenses and statutory reserves [2][46]. - The proposed cash dividend is RMB 1.112 per 10 shares (including tax), totaling around RMB 34.77 billion to be distributed to shareholders [2][47]. Business Performance - The company achieved a revenue of RMB 1,319 billion from its connected communication services, while its smart network and data services generated RMB 454 billion, accounting for 26% of total revenue [4][5]. - International business revenue reached RMB 68 billion, marking an 11% increase year-on-year [4]. Strategic Developments - The company is focusing on enhancing its network capabilities and customer service quality, with a net increase of over 11 million mobile and broadband users, reaching a total of 480 million [5][6]. - The company is also expanding its international market presence, collaborating with over 600 global operators and establishing new overseas intelligent computing centers [10]. Investment and Innovation - Capital expenditure for the first half of 2025 was RMB 20.2 billion, a decrease of 15% year-on-year, while the company aims to optimize its network and service efficiency [11]. - The company is investing in next-generation technologies, with R&D expenses increasing by 16% year-on-year, focusing on areas such as AI and quantum technology [13]. ESG Commitment - The company is committed to green development, implementing a carbon reduction plan and operating 22 national-level green data centers [15].

Core Viewpoint - China Unicom's 2025 semi-annual report highlights steady growth in revenue and profit, driven by strategic innovation and optimization in business structure, with a focus on digital transformation and customer service enhancement [7][10][15]. Financial Performance - Total assets decreased by 1.1% to RMB 665.47 billion compared to the previous year [2] - Operating revenue increased by 1.5% to RMB 200.20 billion [2] - Total profit reached RMB 17.70 billion, a 5.2% increase year-on-year [2] - Net profit attributable to shareholders rose to RMB 5.58 billion, up 10.3% [2] Business Structure and Growth - Revenue from connected communications reached RMB 131.90 billion, while smart network revenue was RMB 45.40 billion, accounting for 26% of total revenue [7] - International business revenue grew by 11% to RMB 6.80 billion [7] - Strategic emerging industries accounted for 86% of total revenue, indicating a shift towards high-quality growth [7] Customer Engagement and Service Quality - The number of connected users surpassed 1.2 billion, with net additions of over 11 million in mobile and broadband users [7] - Customer satisfaction improved, with 50% of users opting for "dual-gigabit" services [8] - The company upgraded its service offerings, enhancing customer experience through various digital platforms [8][9] Technological Advancements - The company reported a strong performance in its cloud services, with revenue reaching RMB 37.60 billion [10] - Data center revenue increased by 9.4% to RMB 14.40 billion, with significant growth in AI-driven services [10] - The company is advancing its 5G applications, with a 60% increase in revenue from 5G private networks [11] Investment and Infrastructure - Capital expenditure was RMB 20.20 billion, a 15% decrease, reflecting a focus on efficiency [12] - The company is enhancing its network capabilities, achieving over 99% population coverage for mobile networks [12] - The backbone network has expanded to 200,000 kilometers, improving global connectivity [13] Corporate Social Responsibility and Governance - The company is committed to green development and has launched initiatives to reduce carbon emissions [15] - It has been recognized for its governance practices, receiving top ratings for board performance [15] - The company aims to enhance shareholder returns, proposing a mid-term dividend of RMB 0.1112 per share, a 16% increase [15][16]