Workflow
金融知识普及
icon
Search documents
银行网点增减应以便民为本(纵横)
Ren Min Ri Bao· 2025-11-10 22:29
优化布局的同时,不断提高效率,至关重要。不少人曾抱怨,"办理10分钟、等待1小时"。解决用户痛 点,就能更好把握发展机遇。如何提效提质?强化运营管理,实现有效分流。高峰时段,对于那些不是 必须在柜台办理的业务需求,可引导协助用户自助办理,以减少等待时间。对银行来说,由数字化服务 节约下来的人力资源可以转向提供综合服务,如理财咨询、金融知识普及等,这也有助于提升网点综合 服务能力。 (摘编自《经济日报》) (文章来源:人民日报) 网点增减应遵循什么逻辑?虽然这是银行出于经营管理考量的自主选择,但其底层逻辑应遵循8个字: 便民惠民、降本增效。其中,便民惠民是基础。商业银行依靠用户体验与口碑赢得市场,用户体验取决 于服务质量,服务质量依托于服务渠道,而线下网点正是重要的服务渠道之一。 网点应设在有需求但供给待提升的区域。有些网点退出,是对此前"跑马圈地"经营理念的纠偏。在银行 业快速发展的阶段,业内一度认为"得规模者得天下",但线下网点的经营成本通常较高。缺乏用户基 础,盲目快上,只能造成资源浪费与业绩低下。有些网点新增,是提升金融服务覆盖面的必要举措。网 点资源要与各地区的经济社会发展需求相匹配,尤其要着力提升县 ...
“家门口”的防非守护!工银瑞信投教基地走进留学路社区开展金融知识宣讲
Xin Lang Ji Jin· 2025-10-15 09:38
Core Viewpoint - The article emphasizes the importance of financial education and protection for investors, highlighting a community initiative by ICBC Credit Suisse to enhance financial safety awareness and prevent illegal fundraising activities during World Investor Week [1][2]. Group 1: Community Engagement - ICBC Credit Suisse's initiative involved a community outreach program focused on educating residents about financial safety and the dangers of illegal fundraising [1]. - The program utilized a hands-on approach, setting up a presentation platform in the community to directly engage with residents and provide practical financial knowledge [1][2]. - The outreach included distributing informational materials and addressing common concerns about identifying legitimate investment platforms and protecting personal information [1]. Group 2: Financial Education Goals - The initiative aims to make financial safety knowledge accessible to residents of various ages and investment experiences, integrating it into their daily lives [2]. - ICBC Credit Suisse plans to continue this educational effort, ensuring that financial knowledge dissemination becomes a regular and practical part of community life [2]. - The program supports the high-quality development of public funds and contributes to safeguarding the financial well-being of the community [2].
聚焦权益保障守护群众“钱袋子”
Zhong Guo Xin Wen Wang· 2025-09-30 09:07
Core Viewpoint - The Agricultural Bank of China Awati County Branch is actively enhancing financial literacy among local residents to safeguard their financial rights and promote a secure financial environment [1][2] Group 1: Financial Literacy Initiatives - The bank organized a themed event titled "Safeguarding Financial Rights, Supporting a Better Life," focusing on preventing illegal intermediary harm and internet loan issues [1] - During the event, the bank provided detailed explanations to residents regarding common financial concerns and processes, helping them understand basic financial knowledge [1] - The bank also conducted a special campaign on credit rights protection, educating the public about credit rules and the importance of personal credit [1] Group 2: Risk Awareness and Consumer Education - The bank informed residents about the risks associated with internet lending and provided tips for prevention, aiming to foster a correct financial consumption mindset [2] - The bank plans to continue its efforts in financial consumer education, establishing a regular mechanism for financial knowledge dissemination to enhance local financial literacy [2]
采收帮扶+金融科普 交行山东省分行创新宣教模式深入乡村
Qi Lu Wan Bao· 2025-09-24 02:40
随后,交行志愿者团队走访村中困难家庭,将花生油、大米等生活物资送至群众手中,以暖心慰问回应实际需求。 9月15日,交通银行山东省分行正式启动2025年金融教育宣传周活动。分行党委高度重视、全面部署,各分支机构迅速行动起来,积极推动金融知识普及与 公益服务深度融合。 交通银行济南市中支行积极响应活动号召,近日联合济南市手拉手孤困儿童关爱行动市中区志愿服务团队,前往柳埠街道东坡村开展"暖心助农+金融消 保"双线公益活动,将实实在在的帮助和贴近生活的金融知识送至乡村一线。 在东坡村红枣园,交行志愿者们俯身田间,与村民一同抢收红枣。大家分拣装篮、亲切交流,以实实在在的劳动缓解了农户的秋收压力,短短半天时间就协 助采收近300斤红枣。劳作间歇,志愿者们不忘本职,用朴实易懂的语言为村民讲解防范电信诈骗、保护个人信息等实用知识,反复叮嘱"守好钱袋子,日子 才安心"。 活动尾声,宣传阵地转至四门塔景区。志愿者们设立临时宣传台,向游客与村民发放金融消保折页,面对老年人群体更是耐心细致、逐字解读,致力让金融 安全知识真正入脑入心。 此次行动实现了"公益帮扶"与"金融消保"双线并行,既切实帮助农户解决现实困难,亦把金融防护知识送到 ...
中国人寿寿险北京市分公司亮相“金融集市”,保障金融权益,助力美好生活
Bei Jing Shang Bao· 2025-09-18 02:11
2025年9月15日至9月17日,在金融监管总局金融消保局指导下,北京金融监管局联合市委金融办、中国 人民银行北京市分行、北京证监局主办,北京金融街服务局、北京市银行业协会、北京保险行业协会协 办,中国人寿保险股份有限公司北京市分公司(以下简称"中国人寿寿险北京市分公司")、中国农业银 行北京市分行承办,北京金融机构共同参与的"金融集市"活动重磅亮相,正式拉开北京地区2025年金融 教育宣传周帷幕。 与此同时,金融教育宣传周的其他活动也在积极开展中。中国人寿寿险北京市分公司在全市柜面设 置"消保能量加油站",邀请社会公众走进柜面,学习适当性管理、反诈常识、消费者基本权益等金融知 识,提升风险防范意识和能力,为金融消费者补充"消保能量"。针对关乎消费者合法权益的金融黑灰产 问题,中国人寿寿险北京市分公司于本次宣传周期间,在全市发起防范"代理退保"黑灰产"三个一"专项 活动,通过"一次培训、一次通关、一次宣教",提升销售人员的消保意识、合规意识、服务意识,组织 团队进入街道、社区开展教育宣传,帮助消费者识别非法代理退保等金融黑灰产陷阱,增强自我保护意 识,通过正规渠道依法理性维权,共同维护行业秩序,净化市场环境。 ...
珐琅绘心 她韵绽放 中荷人寿山东省分公司举办“珐琅绘心 绽放她力量”蜜丝会活动
Qi Lu Wan Bao· 2025-06-27 12:05
Group 1 - The event "Enamel Painting Heart, Blooming Her Power" organized by Zhonghe Life Insurance Shandong Branch featured a handcraft activity focusing on cloisonné enamel art, integrating traditional craftsmanship with modern aesthetics for women [1][4] - The event coincided with the launch of the "7.8 National Insurance Publicity Day," which included a financial knowledge dissemination segment, enhancing the cultural aspect of insurance [1][6] Group 2 - Cloisonné artisans taught participants the intricate process of creating enamel art, emphasizing the craftsmanship involved in bending fine copper wires and filling them with glaze to create traditional patterns [4] - The event served as a platform for promoting financial literacy, with staff educating attendees on financial risk prevention and consumer rights in insurance [6] - Zhonghe Life Insurance's "Miss Club" is the first industry initiative focused on women's self-growth, aiming to provide valuable experiences that combine artistry and practicality for female participants [6]
阳光力量守护梦想征途 阳光人寿全国联动爱心助考情暖高考季
Qi Lu Wan Bao· 2025-06-27 10:22
Group 1 - The core message emphasizes the commitment of Sunshine Life Insurance to support students and families during the national college entrance examination, showcasing their mission to provide warmth and care [1][14] - Sunshine Life Insurance established "Sunshine Love Service Stations" near examination venues across various provinces, providing essential supplies such as anti-heat medications and cooling fans to alleviate concerns for parents and students [2][12] - The company actively responded to unexpected weather conditions, such as heavy rain in Xi'an and Yiyang, by providing rain gear and guiding traffic to ensure a calm environment for examinees [2][12] Group 2 - Sunshine Life Insurance integrated financial knowledge education into their support services, warning parents about common examination-related scams and distributing anti-fraud materials at various examination sites [6][12] - The company launched initiatives like "Financial Protection Tips" and created AI-generated educational posters to raise awareness about financial risks associated with the examination period [6][12] - Emotional support was also a focus, with staff engaging with parents to ease their anxiety and providing live Q&A sessions with experienced mentors to assist with college application queries [12][14] Group 3 - Sunshine Life Insurance has consistently viewed its support for students during examinations as a vital part of its social responsibility, aiming to extend its charitable efforts across multiple sectors in the future [14]
青春志愿行,农情助启航 !农行济南分行“泉聚农青·同行”志愿活动护航高考
Qi Lu Wan Bao· 2025-06-07 11:04
Core Viewpoint - Agricultural Bank of China Jinan Branch, in collaboration with Peace Branch, has established a "Gaokao Support Station" to assist students and parents during the college entrance examination period, demonstrating a commitment to social responsibility and community support [1][3]. Group 1: Service Activities - The bank organized youth volunteers to prepare free stationery sets, bottled water, emergency tissues, and heatstroke prevention medications for students, providing essential support [3]. - A service consultation point was set up on-site to offer emergency assistance, including escorting students to the exam venue and managing crowd flow to ensure order around the examination site [3]. Group 2: Financial Education and Community Engagement - Volunteers engaged with parents to promote financial literacy, specifically warning against telecom fraud and discussing common scams related to the college entrance examination, such as false "internal indicators" and "early score checking" schemes [3]. - The nearby Agricultural Bank outlets provided additional services for accompanying parents, including resting chairs, drinking water, free charging, and emergency photocopying [3]. Group 3: Social Responsibility and Community Impact - The youth volunteers' enthusiastic service and dedication showcased the bank's deep commitment to social service and its role in supporting the dreams of young students [3].