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因压低运价等问题被约谈,网约车司机苦高德打车久矣
3 6 Ke· 2026-02-12 10:39
商业世界始终向往"没有中间商赚差价"的理想状态。互联网的兴起曾带来这样的契机,它让商家与消费者得以直接相连。 然而,一个颇具讽刺意味的现实是,许多互联网平台自身,正逐渐演变为那个规模最大、利润最丰厚的"新中间商"。比如高德打车,它本身不直接拥有车 辆或雇佣司机,而是通过技术接口整合了多家独立的网约车服务商,为用户提供一个统一的叫车入口,并收取相应费用。 这种角色的转变伴随着巨大的代价——当平台掌控了流量入口与规则制定权,新的权力失衡与系统性矛盾便开始滋长。 一、司机之困:被层层抽佣的订单 新华社2月9日电,交通运输新业态协同监管部际联席会议办公室近日组织对高德打车进行约谈。约谈指出高德打车存在对合作网约车平台管理不到位、压 低运价、应急处置不当等突出问题。 这些问题的代价,最终往往被转嫁至产业链的最末端:司机与消费者。两者承受着压力与风险,成为高德打车生态失衡最直接的感知者。 "高德打车纵容旗下聚的出租小平台恶意欺压司机,在订单结束后以没有实用车为由,在免佣期间强行收取佣金,多次申诉却拒不承认错误。" "高德打车乱扣分,乱罚款。" "高德打车胡乱派单,什么都是司机的错。" 在黑猫投诉平台,关于高德打车的累计投 ...
一财社论:用好用工行政指导,保障新就业形态劳动者权益
Di Yi Cai Jing· 2026-02-10 13:40
Core Viewpoint - The government is enhancing administrative guidance and rigid supervision measures to protect the rights of new employment form workers, focusing on companies like Meituan, Taobao, and JD [1][2]. Group 1: Administrative Guidance and Supervision - The Ministry of Human Resources and Social Security, along with six other departments, is conducting administrative guidance for 16 companies to ensure they fulfill their employment responsibilities and improve labor management [1]. - A special action to enhance labor rights protection for new employment form workers was launched, resulting in inspections of 79,000 companies and addressing 14,000 violations [2]. - The collaborative approach among seven departments reflects a commitment to strengthen governance and establish a regular supervision mechanism [2]. Group 2: Legislative and Regulatory Framework - There is a need to strengthen legislation to keep pace with the evolving employment forms in the platform economy, as current labor laws are lagging [3]. - The government plans to establish a "Basic Rights Protection Method for New Employment Form Workers" to clarify labor standards and corporate responsibilities [3]. Group 3: Focus Areas for Administrative Guidance - Key focus areas for administrative guidance include regulating algorithms that affect worker compensation and ensuring social security measures are effectively implemented [4]. - The government aims to expand occupational injury insurance coverage and improve participation in basic pension and medical insurance for flexible and new employment form workers [4]. Group 4: Data-Driven Supervision - Utilizing big data to enhance supervision over employment scale, forms, responsibilities, working hours, and income changes is essential for effective administrative guidance [5]. - The collaboration between administrative guidance and rigid supervision measures, such as public interest litigation by procuratorial organs, is crucial for regulating new employment forms [5].
加强订单溯源监测管理 防止订单层层转卖、层层抽成
Xin Lang Cai Jing· 2026-02-09 19:16
根据约谈,要求强化运营安全监管,加强交通安全管理,教育引导从业人员安全守法驾车。提高司机安 全驾驶和应急处置能力,全力做好春运安全生产和服务保障工作。 强化合作网约车平台监督管理,约谈要求进一步健全企业经营决策机制,强化聚合服务管理。督促合作 平台企业保持经营策略相对稳定,加强价格、收入异常波动等监测预警。认真落实降抽成(收费)公开 承诺,保障司机合理收入。 约谈要求规范平台经营行为,加强对接入网约车平台、车辆和司机的审核管理,持续提升合规化水平。 加强订单溯源监测管理,防止订单层层转卖、层层抽成。 在保障司机合法权益方面,约谈要求畅通诉求表达渠道,快速响应处置司机反映的各类诉求和问题。依 法落实首问负责和先行赔付责任。 高德打车被约谈 新华社北京2月9日电 记者9日从交通运输部获悉,交通运输新业态协同监管部际联席会议办公室近日组 织对高德打车进行约谈。 约谈指出高德打车对合作网约车平台管理不到位、压低运价、应急处置不当等突出问题,并要求高德打 车立即落实约谈要求,深刻反思,采取针对性措施,确保全面整改到位,切实维护司机群体合法权益。 约谈要求加强司机关心关爱,联合开展"送温暖"活动,不断完善服务保障措施。加 ...
高德打车春节临近被约谈,要求落实降抽成承诺、提升合规水平
Nan Fang Du Shi Bao· 2026-02-09 13:57
近年来,交通运输部多次印发通知,要求网约车平台减少抽成或明确抽成比例,去年8月,多家头部平 台集体宣布调整抽成比例,高德打车曾对外称,联合80余家合作平台推动抽成上限不超过27%(含信息 服务费),信息服务费上限全部降至9%,并通过减免佣金活动、专项奖励等方式推动合作平台综合成 本降低2%。 约谈还指出,高德打车应规范平台经营行为,提升合规水平,强化运营安全、交通安全,提升司机安全 驾驶和应急处置能力;快速响应处置司机诉求,保障司机合法权益。 这是2026年以来,上述办公室首次约谈网约车聚合平台。交通运输新业态协同监管部际联席会议于2018 年成立,目的为加强交通运输新业态监管,该联席会议由交通运输部牵头,涵盖中央宣传部、中央政法 委、中央网信办、国家发改委、工信部、公安部、司法部、人民银行、市场监管总局、国家信访局等部 门,办公室设立于交通运输部,承担日常工作。 南都讯 记者蒋小天 发自北京 2月9日晚间,交通运输部公众号公布消息,高德打车近期被约谈。此次负 责约谈的部门为交通运输新业态协同监管部际联席会议办公室。约谈指出,高德打车存在对合作网约车 平台管理不到位、压低运价、应急处置不当等问题,并要求采取针 ...
高德打车被约谈!
Mei Ri Jing Ji Xin Wen· 2026-02-09 11:54
三是保障司机合法权益。畅通诉求表达渠道,快速响应处置司机反映的各类诉求和问题。依法落实首问负责和先行赔付责任。 四是强化运营安全监管。加强交通安全管理,教育引导从业人员安全守法驾车。提高司机安全驾驶和应急处置能力,全力做好春运安全生产和服务保障工 作。 每经编辑|程鹏 近日,交通运输新业态协同监管部际联席会议办公室组织对高德打车进行了约谈。 约谈指出了高德打车对合作网约车平台管理不到位、压低运价、应急处置不当等突出问题,并要求高德打车立即落实约谈要求,深刻反思,采取针对性措 施,确保全面整改到位,切实维护司机群体合法权益。 约谈要求: 一是强化合作网约车平台监督管理。进一步健全企业经营决策机制,强化聚合服务管理。督促合作平台企业保持经营策略相对稳定,加强价格、收入异常 波动等监测预警。认真落实降抽成(收费)公开承诺,保障司机合理收入。 二是规范平台经营行为。加强对接入网约车平台、车辆和司机的审核管理,持续提升合规化水平。加强订单溯源监测管理,防止订单层层转卖、层层抽 成。 来源:央视新闻 五是加强司机关心关爱。联合开展"送温暖"活动,不断完善服务保障措施。加强春运春节期间司机群体关心关爱,持续改善工作条件和从 ...
入境游便利化升级,高德英文版上线打车功能
Bei Jing Shang Bao· 2025-06-10 15:02
Core Viewpoint - The development of inbound tourism in China is accelerating towards marketization and specialization, with the launch of the English version of Gaode Map's ride-hailing service providing a seamless travel experience for international visitors [1][3]. Group 1: Inbound Tourism Growth - Recent simplifications in China's visa policies and extended transit visa-free periods have injected growth momentum into the inbound tourism market, with 380,000 foreign visitors entering during the recent "May Day" holiday, a 72.7% increase compared to the previous year [3]. - China is becoming a favored travel destination globally, as indicated by the significant increase in foreign visitors [3]. Group 2: Gaode Map's Internationalization Efforts - Gaode Map launched its English version earlier this year to enhance its international service capabilities, featuring a fully English interface and detailed information on attractions, restaurants, and transportation hubs [3]. - The recent addition of ride-hailing services in the English version of Gaode Map marks a new milestone in its international service capabilities, covering over 360 cities and collaborating with nearly 100 transportation companies [3][4]. Group 3: User Experience and Feedback - Users, such as Diana engaged in cross-border trade in Shenzhen, have reported positive experiences with the English interface, quick ride-hailing, and clear cost displays, highlighting the impact of technological upgrades on enhancing China's service reputation internationally [4]. - The integration of advanced features like estimated time of arrival (ETA) and real-time traffic conditions in the ride-hailing service enhances user experience and efficiency [3][4]. Group 4: Industry Insights - Experts emphasize that building international service capabilities is crucial for high-level opening-up in the new era, urging companies to leverage technological innovation to enhance their international service capabilities [4]. - Gaode is positioning itself as the primary entry point for international visitors in China, leveraging its leading foundational service capabilities and extensive travel ecosystem [4].