刘强东明确提出的"永不商业化"铁律——京东点评和真榜业务承诺永远不做商业化，这一原则直击当前 行业痛点：传统平台普遍存在的付费推广、刷评控评等乱象，导致用户对点评真实性信任度持续下滑。 引人注目的是，京东点评利用AI大模型分析全网消费场所数据，宣称打造全球首个AI生成榜单，涵盖 美食、酒店、景点等五大场景。其创新引入"京东美食八大家"虚拟人格增强文化属性；"京东真榜"则融 合AI全网评、用户复购数据及十万名用户参与的线下"买吃分离"盲测，实现"万人共荐，不说假话"的目 标。 值得留意的是，这并不是京东首次将AI融入本地生活领域。2025京东全球科技探索者大会上，京东就 推出基于JoyAI大模型能力推出的三款产品"京犀""他她它""JoyInside2.0"。其中，京犀App通过一句指令 就完成购物、点餐、订酒店等动作；面对C端服务场景，"他她它"数字人助手可以让帮忙用户点外卖、 做理财咨询，还能在学习时获得陪伴式指导。 美团的AI Agent战略在AI领域的布局同样引人注目。 导语：AI Agent在本地生活已从"能用"走向"敢用"，但仍需跨越复杂语义、跨平台协同与实时履约三大 门槛，才能达到好用水平。 20 ...

Core Insights - JD aims to integrate AI into industries as an indispensable infrastructure, emphasizing sustainable development and value creation rather than just rapid deployment [1][12] - The company introduced its upgraded large model brand JoyAI, along with three new AI products and various deep AI applications across multiple industries [1][3] AI Product Offerings - JD launched three AI products targeting personal users: "Jingxi" for shopping and life services, "Tata" as a versatile digital assistant, and "JoyInside" for embodied intelligence [1][3] - "Jingxi" focuses on e-commerce interaction, enabling users to complete tasks like shopping and ordering food with simple commands, and it integrates online and offline services [4][6] - "Tata" digital assistant combines voice, expressions, and actions to meet various needs, creating an emotional connection through a three-dimensional interaction system [5][6] Investment in AI Development - JD plans to invest continuously in AI over the next three years, aiming to drive a trillion-scale AI ecosystem and open up scenarios and training data to embodied intelligence companies [2][11] Industrial Applications - JD's AI capabilities are deeply integrated into industrial supply chains, with the Joy Industrial model utilizing vast data to enhance procurement, compliance, and supply-demand matching [11][12] - The AI-driven logistics system, "Logistics Super Brain 2.0," has achieved significant improvements in operational efficiency across various logistics processes [12][13] Collaboration and Ecosystem Development - JD is building an AI moat based on its supply chain, focusing on self-developed AI capabilities to enhance core business scenarios [3][10] - The JoyInside platform has been upgraded to facilitate partnerships with robot and toy manufacturers, allowing them to integrate advanced AI capabilities into their products [9][10]

Core Insights - The JD Global Technology Explorer Conference (JDD) showcased innovative AI applications, emphasizing the theme "Enjoy AI" and highlighting JD's commitment to building a trillion-scale AI ecosystem over the next three years [1] - JD's CEO, Xu Ran, introduced an updated formula for AI value, emphasizing sustainable development and real value creation for industries [1] AI to Consumer Market - JD focuses on retail and life services in the AI to C market, differentiating itself from competitors who prioritize entertainment or tool-based approaches [2] - The "He Ta Ta" app allows users to interact with a digital assistant for tasks like ordering food, showcasing JD's advancements in voice interaction and user engagement [2] Retail Industry Innovation - JD announced its AI architecture system, Oxygen, which integrates AI technology into e-commerce, enhancing shopping experiences and supply chain management [3][4] - The Oxygen system aims to revolutionize consumer experiences through intelligent search and recommendation features, providing personalized shopping solutions [5] Intelligent Customer Service - JD's new AI customer service agent, Jing Xiao Zhi 5.0, enhances service efficiency and accuracy, significantly improving conversion rates for merchants [6] - The upgraded agent demonstrates a 36% increase in accuracy and a 15% boost in customer service efficiency compared to previous versions [6] Comprehensive Ecosystem Development - JD's extensive supply chain and industry depth facilitate the practical application of AI technologies across various sectors, creating a robust ecosystem [7] - The "He Ta Ta" app exemplifies JD's integration of various services, including healthcare and financial consulting, into a single platform [7] AI Infrastructure Advancements - JD's JoyAI model has achieved comprehensive coverage and multi-modal support, leading to significant upgrades in its AI infrastructure platforms [8] - The company has made strides in domestic computing power and has opened its AI platforms for broader industry collaboration, enhancing model training and application testing [8]

Core Viewpoint - The article highlights the significant advancements and strategic direction of JD.com in the AI and supply chain sectors, emphasizing the company's commitment to sustainable AI development and its potential to reshape various industries through innovative applications and models [1][3]. Group 1: AI Strategy and Developments - JD.com is focusing on a sustainable AI strategy that integrates technology with practical business applications, prioritizing real-world scenarios and data utilization [3][4]. - The company has introduced the JoyAI model, showcasing deep applications across four key areas: logistics, retail, industrial, and healthcare [4][5]. Group 2: Logistics and Supply Chain Innovations - In logistics, JD.com has upgraded its logistics model to enhance decision-making and collaboration among smart devices, significantly improving supply chain efficiency [5]. - The "Wolf Pack" series of products has been developed to cover all logistics supply chain scenarios, with over 500 warehouses globally utilizing these solutions [5]. Group 3: Retail and Consumer Applications - JD.com has implemented various AI products in retail, including AI search and customer service assistants, and is developing a new AI architecture called Oxygen to enhance the shopping experience [5][7]. - The company is set to launch the "Jingxi" app, which aims to integrate AI into shopping processes, allowing users to make purchases and reservations through voice commands [8]. Group 4: Industrial and Healthcare AI Solutions - The JoyIndustrial model targets inefficiencies in industrial supply chains, leveraging extensive SKU data to assist numerous key industrial enterprises in digital transformation [5][11]. - JD.com has also introduced the "Jingyi Qianxun 2.0" medical model, which focuses on reliable reasoning and multimodal capabilities, contributing to the healthcare sector [5]. Group 5: Future Directions and Collaborations - JD.com plans to open its various industry scenarios and supply chain data to enterprises for model training and application testing, potentially accelerating AI advancements across sectors [10][11]. - The company is actively recruiting top scientists globally to enhance its AI research capabilities, with founder Liu Qiangdong taking a direct role in these efforts [12].