Financial Performance - The adjusted EBITDA for the six months ended June 30, 2021, was $17.7 million, despite only operating for about two months during the period [21]. - Revenue for the first half of 2021 was $29.9 million, reflecting a 1% increase compared to the previous period [18]. - The gross profit for the first half of 2021 was $18.4 million, with a gross margin of approximately 61.5% [18]. - Total revenue for the first half of 2021 was $130.4 million, a decrease from $372.0 million in the same period of 2020, representing a decline of approximately 65% [48]. - The mass market table games generated revenue of $29.87 million, down from $68.45 million, reflecting a decrease of about 56% [48]. - VIP market revenue fell to $80.51 million from $270.87 million, a decline of approximately 70% [48]. - Non-gaming revenue was $1.1 million, a slight decrease from $1.2 million, maintaining a gross margin of 82% [52]. - The company reported a significant decrease in cash flow, which is expected to remain a major constraint throughout 2021 [90]. - The company reported a total comprehensive loss of HKD 77,916,000 for the six months ended June 30, 2021, compared to a profit of HKD 18,232,000 in the same period of 2020, representing a significant decline [107]. - The company reported a loss attributable to shareholders of $77.23 million for the six months ended June 30, 2021, compared to a profit of $20.63 million in the same period of 2020 [105]. Operational Highlights - The company maintained a stable operating performance with a recovery in gaming revenue during the first quarter of 2021 [21]. - The company is the largest hotel, gaming, and entertainment operator in Cambodia, listed on the Hong Kong Stock Exchange since 2006 [10]. - The company holds a casino license valid until 2065 and has exclusive gaming rights in a 200 km radius around Phnom Penh until 2045 [10]. - The company expects continued improvement in its VIP business as travel restrictions in the Asia-Pacific region are lifted [28]. - The NagaWorld Rewards loyalty program continues to enhance customer insights for targeted marketing and customer development initiatives [28]. - The company has implemented a four-tier anti-money laundering monitoring framework to ensure compliance and mitigate risks [100]. Economic Context - Cambodia's economy is projected to grow by 4.0% in 2021 and 5.5% in 2022, with exports increasing by 17% in the first half of 2021, reaching $8.2 billion [26]. - The Cambodian government has been recognized for its effective management of the COVID-19 pandemic, contributing to a stable economic outlook [26]. - The Cambodian government aims to vaccinate 12,000,000 individuals, or 75% of the population, by the end of 2021 [39]. - The successful vaccination campaign has restored market confidence, with Phnom Penh being recognized as the capital with the highest vaccination rate globally [42]. - The recovery of Cambodia's economy is anticipated to be faster than that of many neighboring countries, attributed to its social stability and safety for foreign tourists [88]. Corporate Social Responsibility - The company has donated approximately $31 million for public welfare and charitable purposes in Cambodia over the years [27]. - During the pandemic, the company provided over $245,000 in aid, including medical equipment and protective supplies to various public institutions [27]. - The company remains committed to corporate social responsibility and aims to be an excellent corporate citizen [32]. Shareholder Communication - The company emphasizes the importance of maintaining communication with shareholders and investors through various reports and announcements [12]. - The company did not recommend an interim dividend for the six months ended June 30, 2020, which was previously set at $0.29 per share [68]. Investment and Development - The company is focused on existing development projects, with Naga 3 expected to stimulate and enhance Cambodia's tourism industry [65]. - The company has invested at least 11,600,000,000 rubles (approximately $350,000,000) in the development of a gaming and resort project in Vladivostok, Russia [143]. - The company anticipates maintaining its growth momentum and believes its long-term outlook will remain stable [67]. Governance and Compliance - The company confirmed compliance with the corporate governance code as per the listing rules during the reporting period [93]. - The audit committee reviewed the financial reports and internal control framework, ensuring compliance with applicable accounting standards [95]. - The company has maintained a high level of corporate governance to ensure integrity and transparency [93].

Financial Performance - Total revenue for 2020 was $878.7 million, representing a 1% increase compared to the previous year[14]. - Gross profit for 2020 was $427 million, reflecting a significant margin in the company's operations[16]. - The total revenue for the year 2020 reached $869.6 million, despite over three months of casino closures due to the pandemic[18]. - Net profit for the year 2020 was reported at $102.3 million, indicating a stable financial performance amidst global economic disruptions[18]. - The company reported an EBITDA of $265,200,000 and a net profit of $102,300,000 for the year 2020 despite a three-month closure of its casino operations[24]. - The company reported a gross profit margin of 49% for the total revenue in 2020, compared to 48% in 2019[40]. - The net profit attributable to shareholders was $102,300,000, resulting in a net profit margin of 11.6%, down from 29.7% in 2019 due to temporary casino closures[42]. - The company announced a record dividend distribution of 100% of the net profit for the second half of 2020, equating to a final dividend of 1.88 US cents per share[23]. - The total dividend for the year amounts to 2.17 US cents per share, representing a payout ratio of 92% based on the annual net profit[23]. Market Segments - The VIP market contributed $613 million, accounting for 70% of total revenue, indicating strong performance in high-stakes gaming[14]. - The mass gaming segment generated $174.3 million, which is 20% of total revenue, showing a stable contribution from this area[14]. - The mass market segment accounted for 29% of total revenue in 2020, while the VIP market contributed 70%[40]. - The mass market table gaming revenue contribution increased to approximately 37% in the second half of 2020, up from 30% in Q1 2020, highlighting the growth in mass market revenue[30]. - The VIP market turnover fell significantly to $22.6 billion in 2020 from $46.6 billion in 2019, a decline of approximately 51.5%[37]. Operational Developments - The company holds a casino license valid until 2065, ensuring long-term operational stability in Cambodia[8]. - NagaWorld remains the only integrated hotel and entertainment complex in Phnom Penh, providing a competitive advantage in the region[8]. - The company plans to develop and construct the Naga 3 integrated resort, expected to double the guest capacity by 2025, with approximately 5,000 hotel rooms and 1,300 gaming tables[22]. - The proposed non-gaming integrated resort project in Siem Reap is expected to enhance tourism and accommodation facilities around Angkor Wat[23]. - The development project in Vladivostok, Russia, is on track to commence operations by 2022 or earlier[22]. Economic Outlook - Cambodia's GDP is projected to rebound by 6.8% in 2021, supported by fiscal measures and a gradual recovery in economic activities[19]. - The Cambodian economy is projected to grow by 6.8% in 2021, with benefits from the RCEP trade agreement expected to materialize starting in 2021[50]. - Cambodia's GDP is expected to rebound by approximately 6% in 2021, supported by strong fiscal buffers against the pandemic's impact[24]. - The Cambodian government aims to vaccinate 80% of its population against COVID-19, with a total of 20 million vaccine doses expected, including 7 million through COVAX and 3 million donated by the Australian government[27]. Corporate Social Responsibility - The company has received recognition for its corporate social responsibility efforts, with charitable donations totaling 3.24 million USD during the year[23]. - NagaWorld Kind Hearts has benefited over 390,000 Cambodians through its corporate social responsibility initiatives by the end of 2020, demonstrating the company's commitment to community support[34]. - The company donated significant medical supplies, including 6,400 virus DNA extraction kits and 40,000 masks, to support the Cambodian government's efforts against COVID-19[34]. - The company provided emergency assistance of $55,000 to the Phnom Penh Municipal Hall for the purchase of approximately 100 tons of rice for distribution to impoverished communities[65]. - NagaWorld Kind Hearts program received four awards at the International Business Awards, recognizing its significant contributions to community and environmental initiatives[124]. Health and Safety Measures - The company implemented strict health and safety measures during the pandemic, including regular disinfection and temperature checks at entrances[35]. - The company has established a dedicated COVID-19 hotline and educational videos for employees to enhance safety measures[63]. - NagaWorld implemented strict health and safety measures during the pandemic, including mandatory temperature checks and mask-wearing for all guests and staff[108]. - The company has allowed more flexibility in delivery dates for business partners during the pandemic[65]. Employee Management - The company employed 8,371 staff as of December 31, 2020, a slight decrease from 8,625 staff in the previous year, reflecting the impact of the pandemic on operations[33]. - The employee turnover rate was 12% in 2020, significantly lower than the average turnover rate of 19% for large companies in Cambodia and 22.5% for the national hotel industry[88]. - The company maintained full employment during the year despite temporary casino closures and reduced business volume, avoiding any forced layoffs[88]. - The company increased the starting monthly salary for all junior positions by approximately 30% in January 2020 to address the rising cost of living in Phnom Penh[99]. - The company provides a monthly language bonus of up to $100 based on performance[102]. Environmental Initiatives - The flagship property, NagaWorld, has been certified as an ASEAN Green Hotel, promoting sustainable tourism development through eco-friendly practices[69]. - The company aims to reduce its carbon footprint by transitioning to online systems, which has improved operational efficiency and reduced paper usage[67]. - The company has implemented various health and safety measures for employees and customers, including providing free masks and hand sanitizers[65]. - The company has eliminated around 4.5 million plastic straws since December 2018 as part of its efforts to reduce plastic waste[145]. - The company has implemented 15 energy-saving initiatives since 2018, with 13 already completed, expected to reduce annual energy consumption by 8% once fully implemented[74]. Governance and Compliance - The company emphasizes the importance of board diversity, considering factors such as gender, age, cultural background, and professional experience in its appointments[167]. - The company has adopted a zero-tolerance policy towards corruption and bribery, with all employees receiving an anti-corruption handbook[116]. - The board is committed to continuous review and improvement of corporate governance practices[169]. - The company has established a formal and transparent procedure for determining the remuneration of individual directors and senior management[173]. - The company has implemented policies to prevent bribery, fraud, and money laundering, with relevant compliance information disclosed[154].

Financial Performance - For the six months ended June 30, 2020, NAGACORP reported a net profit of $20.6 million despite significant disruptions from the COVID-19 pandemic [9]. - Total gaming revenue for the first half of 2020 was $372 million, with operations affected as gaming activities were halted from April 1 until July 8, 2020 [9]. - The company achieved a gross profit of $173.9 million for the first half of 2020, reflecting a gross margin of approximately 46.7% [7]. - EBITDA for the first half of 2020 was reported at $68.4 million, indicating a strong operational performance despite the pandemic [7]. - Total revenue for the first half of 2020 was $377.5 million, with a gross profit of $173.9 million, maintaining a gross margin of 46% [31][32]. - The company reported a net profit of $20.6 million for the period, resulting in a net profit margin of 5.5%, down from 27.5% in the same period of 2019 [35]. - Revenue for the six months ended June 30, 2020, was $377.5 million, a decrease of 57.7% compared to $891.6 million for the same period in 2019 [85]. - Gross profit for the same period was $173.9 million, down 57.5% from $408.3 million in 2019 [85]. - Operating profit decreased significantly to $39.3 million from $277.6 million, representing an 85.8% decline year-over-year [85]. - The company reported a pre-tax profit of $20.6 million for the six months ended June 30, 2020, compared to $245.1 million for the same period in 2019, reflecting a significant decline [105]. Market and Operational Strategy - NAGACORP's flagship property, NagaWorld, remains the largest integrated resort in the Mekong region, holding a casino license valid until 2065 [4]. - The company continues to focus on expanding its market presence in Cambodia, leveraging its exclusive gaming rights within a 200 km radius of Phnom Penh until 2045 [4]. - NAGACORP plans to enhance its non-gaming offerings to attract a broader customer base and mitigate risks associated with gaming revenue fluctuations [9]. - The company anticipates a recovery in gaming operations as restrictions ease and tourism resumes in the region [9]. - The company is committed to maintaining communication with shareholders through regular financial reports and updates on business performance [6]. - The company’s strong financial position is evidenced by the ability to repurchase approximately $41 million worth of its shares during a market downturn, providing liquidity support [27]. - The company is developing a casino and resort project in Vladivostok, Russia, which is expected to commence operations by 2022 [14]. COVID-19 Impact and Response - The company implemented health and safety measures in response to COVID-19, including temperature checks and social distancing protocols, to ensure the safety of employees and guests [23]. - The company has implemented all necessary COVID-19 preventive measures while maintaining relatively fewer administrative restrictions compared to other regions [49]. - The company is leveraging its strong customer base, particularly from the large expatriate community in Phnom Penh, to maintain business operations during the pandemic [20]. - The company has engaged independent professionals to review its internal controls, particularly regarding anti-money laundering measures, to enhance governance [16]. Investment and Development - NagaWorld's Naga 3 project is expected to double the capacity for guest accommodation, with a total of approximately 5,000 hotel rooms and 1,300 gaming tables across Naga 1, Naga 2, and Naga 3 [14]. - The company plans to complete Naga 3 by 2025, enhancing its competitive position in the Asia-Pacific region [49]. - The company has committed to invest at least 11,600,000,000 rubles (approximately $350,000,000) in a gaming and resort development project in Vladivostok, Russia [114]. - The company is developing a three-level underground parking facility and a world-class garden to connect Naga 3 with the existing NagaCity pedestrian street [47]. Economic Outlook - Cambodia's GDP is projected to recover to 6.1% growth in 2021, with a moderate inflation rate of 2.9% [10]. - The Cambodian Ministry of Tourism anticipates a rebound in Chinese tourist numbers within four to five months after the end of the pandemic, potentially increasing foreign visitor numbers to Cambodia by two to three times [49]. - Cambodia's overall investment risk rating was 5.56 at the end of 2019, slightly better than 5.58 at the end of 2018 [68]. - The potential withdrawal of the EU's Everything But Arms (EBA) agreement could significantly impact Cambodia's manufacturing sector, resulting in mass layoffs and harming exports [72]. Corporate Governance - The company has adopted a standard code of conduct for its directors, ensuring compliance throughout the reporting period [77]. - The Nomination Committee reviewed the board's structure and diversity policy, focusing on measurable targets for board composition [78]. - The Remuneration Committee recommended performance bonuses for directors, with a focus on aligning compensation with company performance [79]. - The company has established a risk management framework to identify and assess operational risks related to its business [80].

Financial Performance - Total revenue for NagaCorp in 2019 was $1,755.5 million, with a gross profit of $846.3 million[21]. - NagaCorp's net profit for the year was $316.7 million, reflecting an 18% increase compared to the previous year[21]. - Net profit increased by 33% to $521 million for the fiscal year ending December 31, 2019, with total gaming revenue rising by 20% to $1.7 billion[26]. - Total gaming revenue increased by 20% to $1,700,000,000, while net profit rose by 33% to $521,300,000[34]. - NagaCorp's gross profit margin was approximately 48.2%, indicating strong operational efficiency[23]. - Gross profit grew by 26% to $846.3 million, with an overall gross margin increase to 48% from 46% in the previous year[45]. - Net profit attributable to shareholders rose by 33% to $521.3 million, with a net profit margin increase to 30% from 27%[46]. - Basic earnings per share increased by 33% to 12.01 cents, compared to 9.00 cents in the previous year[46]. Market Segmentation - VIP market revenue reached $1,243.1 million, accounting for 71% of total revenue, while non-gaming revenue was $36 million, representing 2%[21]. - The company reported a five-year compound annual growth rate (CAGR) of 25% in the mass market segment, with electronic gaming machines contributing significantly to revenue[19]. - The mass market segment saw a 33% increase in table drop and a 25% increase in electronic gaming machine turnover, driven by tourism growth[29]. - The mass market segment's gaming revenue grew by 31%, contributing significantly to the overall revenue[36]. Expansion and Development - The company plans to expand its market presence and invest in new technologies to enhance customer experience and operational capabilities[19]. - The company announced the development of Naga 3, expected to double the capacity of NagaWorld, with completion anticipated in 2025[30]. - The design and construction agreement for Naga 3 has a maximum limit of $3,515,011,000 and a total construction area of 544,801 square meters[53]. - The Naga 3 project is being developed in collaboration with renowned architects, aiming to create a world-class regional entertainment complex[58]. - Upon completion of Naga 3 in 2025, the total capacity of NagaWorld, including Naga 3, is expected to accommodate at least double the number of visitors, with approximately 5,000 hotel rooms, 1,300 gaming tables, and 4,500 electronic gaming machines[62]. Corporate Governance and Compliance - The company emphasizes the importance of maintaining communication with shareholders and investors through various reporting channels[17]. - The company has established a compliance plan to mitigate risks associated with inappropriate relationships and ensure adherence to legal and regulatory requirements[135]. - The company has a zero-tolerance policy towards corruption and bribery, distributing an anti-corruption manual to all employees[133]. - The company conducts internal audits every six months on all relevant anti-money laundering and anti-corruption incidents[137]. - The board oversees the company's sustainability strategy and risk management, ensuring regular updates on strategic goals[76]. Corporate Social Responsibility - The company continues to enhance its corporate social responsibility initiatives, including independent reviews of internal controls related to anti-money laundering[32]. - NagaWorld Kind Hearts has organized 522 events benefiting 229,805 Cambodians, with total charitable donations amounting to $3.1 million in 2019, a 163% increase from $1.2 million in 2018[143]. - The company has been recognized for its overall corporate social responsibility excellence, receiving the Best Country Award for Overall CSR Excellence in Cambodia[144]. - NagaWorld's commitment to community development is reflected in its long-term engagement and support for local initiatives, enhancing the well-being of employees and surrounding communities[140]. Employee Engagement and Development - The group employed a total of 8,625 employees as of December 31, 2019, up from 8,551 employees the previous year[50]. - The company has invested significantly in employee training, particularly in language skills and service training, to enhance customer experience[107]. - In 2019, the total number of training interventions was 71,588, with a total of 235,165 training hours, averaging 27.3 hours per employee[108]. - The company provided over 320,000 free meals to employees monthly after the introduction of unlimited free meal allowances in August 2019, costing over $3.5 million during the first five months[117]. Environmental Sustainability - NagaWorld's total energy consumption in 2019 was 97,334 kWh, an increase from 80,559 kWh in 2018[84]. - The company implemented 15 energy-saving measures, with 13 already completed, aiming to reduce annual energy consumption by 8% once fully implemented[86]. - NagaWorld's operations are compliant with all relevant Cambodian environmental laws and regulations[81]. - The company has been recognized as an ASEAN Green Hotel since 2016, promoting sustainable tourism development[81]. Tourism and Economic Impact - The number of visitors to Cambodia increased by 8% to 5.9 million, with Chinese tourists growing by 20% to 2.2 million, representing a significant source of visitors[28]. - The Cambodian economy is projected to grow by 7% in 2020, with an inflation rate of 2.3%[34]. - The company contributed approximately 27% to the local tourism industry's GDP and about 1.2% to Cambodia's overall GDP in 2019[62]. - The number of international business travelers to Cambodia increased by 111% to 1,299,602, with 77% coming from China[34].

Financial Performance - Total revenue for the first half of 2019 was $733 million, representing an increase of 8% compared to the same period in 2018[16]. - The company reported a net profit of $390.6 million for the first half of 2019, showing a significant increase from $255.2 million in the same period of 2018[15]. - Total gaming revenue rose by 22% to $872,400,000 during the same period[18]. - Net profit increased by 36% to $245,100,000 for the six months ended June 30, 2019[18]. - Revenue for the six months ended June 30, 2019, was $891,559,000, representing a 21.6% increase from $732,955,000 in the same period of 2018[89]. - Gross profit for the same period was $408,266,000, up from $309,499,000, indicating a growth of 31.9%[89]. - Profit attributable to owners of the company was $245,105,000, a 36.1% increase from $180,131,000 in the prior year[89]. - The company paid dividends totaling $126,268 million during the first half of 2019, compared to $39,254 million in the same period of 2018, indicating a significant increase in dividend payouts[95]. Market and Growth Strategy - The VIP market contributed $552.8 million, accounting for 75% of total revenue, while the mass market generated $59.9 million, representing 8%[16]. - The company plans to expand its market presence and enhance its non-gaming offerings to attract a broader customer base[12]. - The management expressed optimism about future growth prospects, driven by increasing tourism and economic development in Cambodia[12]. - The company plans to develop the Naga 3 integrated resort, which will include two 66-story hotels and two 45-story hotels[19]. - The company aims to establish itself as a competitive gaming giant in the Asia-Pacific region through the construction of the world's largest integrated resort[51]. Visitor Trends - The number of international visitors to Cambodia increased by 11% to 2,900,000, with Chinese visitors rising by 40% to 1,100,000[18]. - The number of international business travelers visiting Cambodia increased by 148% in the first five months of 2019, reaching 567,357[53]. - The number of tourists from China increased by 71.2% from January to September 2018, reaching 1.44 million[72]. Operational Highlights - NagaWorld, the flagship property, is the only integrated hotel and casino resort in Phnom Penh, enhancing the company's market position[10]. - The company reported a significant increase in electronic gaming machine revenue, contributing $146.2 million, which is a 16% increase year-over-year[16]. - The mass market segment saw a 32% increase in table drop and a 29% increase in electronic gaming machine turnover[20]. - The average daily visitor traffic and spending levels at NagaWorld continued to grow, supported by 877 weekly international flights[29]. Corporate Governance and Social Responsibility - The company has been recognized with awards for Best Investor Relations Company and Best Investor Relations Professional in the Asian Excellence Awards[8]. - The company continues to be recognized for its leadership in corporate social responsibility in Cambodia[23]. - The company has implemented a four-tier anti-money laundering monitoring framework to maintain high compliance standards and protect its reputation[81]. Financial Position and Investments - The company maintained a net cash position and a debt/EBITDA ratio of 0.5 times as of June 30, 2019[29]. - The company's market capitalization increased to approximately $6,000,000,000, growing over thirteen times since its IPO in October 2006[30]. - The company has capital commitments of $228,922,000 for hotel and casino projects as of June 30, 2019, down from $361,739,000 as of December 31, 2018[147]. - The company invested 276,592,000 HKD in property, plant, and equipment during the six months ended June 30, 2019, compared to 145,256,000 HKD in the same period of 2018, representing an increase of about 90.5%[137]. Risk Management - The overall investment risk rating for Cambodia is 5.58, slightly worse than the previous year, with the highest potential risk rating being 10[68]. - The main reasons for the deterioration in Cambodia's investment risk include external challenges and rising human resource costs, along with quality constraints from rapid economic growth[68]. - External risks include the potential slowdown of the Chinese economy, rising U.S. protectionism, and the EU's threat to revoke Cambodia's duty-free status[73]. Shareholder Information - The company declared an interim dividend of 3.39 cents per share, with a payout ratio of approximately 60% based on the period's net profit[55]. - As of June 30, 2019, Dr. Chen holds 44.17% of the company's issued shares, amounting to 1,917,807,166 shares[58]. - The group has not issued any new shares during the reporting period[42].

Financial Performance - Net profit increased by 53% to $391 million for the year ended December 31, 2018[19] - Total gaming revenue rose by 55% to $1.4 billion in the same period[19] - The five-year compound annual growth rate for revenue is reported at 34%[14] - Total gaming revenue increased by 55% to $1,400,000,000, with net profit rising by 53% to $60,000,000[24] - Non-gaming revenue rose by 31% to $39,900,000, driven by increased hotel occupancy and improved restaurant performance[21] - The overall gross profit increased by 42% to $673.5 million, although the gross profit margin decreased to 46% from 49% in 2017[31] - The group recorded a revenue of $1,474.3 million in 2018, with a 54% increase from the previous year, driven by strong growth in both the mass market and VIP segments[29] - The group achieved a net profit attributable to shareholders of $390.6 million, reflecting a 53% increase, maintaining a net profit margin of 27%[33] - The company reported a solid growth in the mass market segment, establishing a strong foundation for capturing growth opportunities in the VIP market[39] - The company reported a significant increase in revenue, achieving a total of RM 1.2 billion for the fiscal year, representing a 15% growth compared to the previous year[44] Market and Economic Context - Cambodia's GDP is projected to grow by 7.0% in 2018 and 6.8% in 2019, with an inflation rate of 3.3%[20] - International tourist arrivals to Cambodia increased by 11% to 5.4 million in the first eleven months of 2018[20] - The Cambodian economy is projected to grow by 7.0% in 2018 and 6.8% in 2019, with an inflation rate of 3.3%[24] - The number of visitors to NagaWorld increased significantly, particularly from China, which saw a 69% growth in tourist arrivals[25] - The company plans to enhance its operations to attract more Chinese tourists, with a target of 5 million visitors by 2025[26] - The company aims to capitalize on the growing influx of Chinese tourists, with expectations of reaching 200 million outbound tourists from China by 2020[38] Operational Strategies and Developments - The company aims to expand its market presence in the region, leveraging the growth in tourism[19] - The company has implemented robust operational strategies to enhance efficiency and capitalize on market opportunities[19] - The company is diversifying its business areas and expanding into new casino markets, which is expected to drive long-term revenue growth[22] - The company has signed a strategic partnership with China International Travel Services to promote tourism in Cambodia[25] - The company is in the late stages of planning for Naga3 development, responding to stakeholder feedback indicating a need for increased capacity to drive business growth[39] - The company has upgraded Naga1, with completion expected in 2019, enhancing the overall quality and appeal of NagaWorld integrated facilities[39] Environmental and Sustainability Initiatives - NagaWorld was recognized as an ASEAN Green Hotel, highlighting its commitment to sustainable tourism through environmentally friendly practices[52] - The company aims to reduce energy consumption without compromising customer satisfaction and operational efficiency[54] - NagaWorld's waste management strategy focuses on the "3R" approach: Reduce, Reuse, and Recycle, aiming to minimize waste sent to landfills[70] - NagaWorld implemented water-saving technologies, such as low-flow faucets and sensor taps, to reduce water usage in bathrooms[68] - The company actively engages in community initiatives to promote environmental awareness and sustainable development practices[53] Corporate Governance and Compliance - The company has adopted the Code of Corporate Governance and confirmed full compliance during the year[185] - The board is responsible for ensuring the financial statements are prepared in accordance with IFRS and for assessing the company's ability to continue as a going concern[191] - The company has established a formal and transparent procedure for determining the remuneration of individual directors and senior management, as detailed in the remuneration committee report[124] - The company has implemented a whistleblowing procedure to allow employees to report suspected misconduct confidentially or anonymously[121] - The company has established a compliance program to review business activities and ensure adherence to legal and regulatory requirements[97] Employee Engagement and Development - As of December 31, 2018, NagaWorld employed a total of 8,551 staff members, with 94% of them being local Cambodian workers[72] - A total of 68,939 trainees participated in various training programs in 2018, accumulating 733,047 training hours[83] - The company emphasizes a "local first" succession plan to develop local talent[88] - The training programs included language development, with a focus on Mandarin and English to enhance customer interaction skills[80] - The company maintains competitive compensation and benefits to attract and retain talent, including basic salary, meal allowances, health insurance, and retirement contributions[88] Shareholder Relations and Dividends - The company plans to pay a final dividend of 2.91 cents per share, resulting in a total dividend of 5.40 cents per share, with a payout ratio of 60%[22] - The company aims to maintain a high dividend payout ratio of 60% to 70% from 2014 to 2018, implying a dividend yield between 4.5% and 7.2%[134] - The company has adopted a dividend policy aimed at enhancing transparency and facilitating informed investment decisions by shareholders[134] - The company has communicated its corporate disclosure policy to all relevant personnel and provided related training[132] Community Engagement and Social Responsibility - NagaWorld Kind Hearts has organized 438 events benefiting over 181,318 people in Cambodia as of December 31, 2018[98] - The company made charitable donations totaling $1.2 million in 2018, down from $1.5 million in 2017[98] - Naga Academy has graduated 2,766 students since its establishment, with approximately 30% being hired as long-term employees by NagaWorld[99] - NagaWorld Kind Hearts donated 1,682 backpacks, 50,792 books, and 28,566 pens to underprivileged children in 2018[100] - The company has been recognized for its corporate social responsibility efforts, receiving the Best Country Award for Overall CSR Excellence in Cambodia[98]