AI已经深度扎根电商、零售的具体业务流程，以"数字员工"的形式，切实解决企业问题，带动实体经济提质增效。 消费者的需求正快速变化与升级，他们既要求更专业的解答，也渴望获得情绪共鸣与服务温度。提升服务质量已成为留住客 户、拉高转化的关键。 传统的配置型客服机器人已难以为继，什么才是"更智能的服务"？答案是：精准与温度并存。 AI智能体正是为此而生。它通过强大的知识库与学习能力，确保解答的专业性与一致性，稳定承接绝大部分日常服务，为用户 提供即时满足。更重要的是，它释放了人的精力，让客服人员能专注于更复杂、更需创造力和情感连接的工作，并通过实践不 断优化AI。 AI驱动客服从"成本中心"升级为"四大增长引擎" AI如何将客服从传统"成本中心"转变为"增长引擎"成为本次峰会的核心议题。 推动"AI生产力时代"落地 探迹科技子公司探域科技CTO黄加胜向21世纪经济报道记者表示，探域智能体作为探迹科技的B2C智能体产品，专注为电商与 零售企业提供全流程AI Agent服务，全面覆盖客服、营销、运营、私域等核心业务场景。 黄加胜表示，探域智能体坚持LLM Native技术路线，将传统客服辅助工具升级为具备"思考与行动"能 ...

2026年1月19日，艾媒新消费盛典暨"预见2026"张毅年度演讲的圆满举办，为新消费行业注入了强劲动力。除了备受关注的"2025中国国货消费品牌500 强"榜单揭晓，艾媒咨询CEO兼首席分析师张毅博士的演讲更是聚焦人群迭代与需求变革，深入剖析新消费下半场的核心增长逻辑，指出Z世代、新中产 与银发族三大人群将成为决定品牌生死的关键，为现场及线上观看直播的从业者提供了清晰指引。 在演讲中，张毅强调，随着消费市场从同质化竞争进入代际分层阶段，人群结构的重塑正在改写行业规则。过去"一款产品打天下"的时代早已过去，企业 必须聚焦核心人群，精准匹配其需求，才能实现高效增长。艾媒咨询数据显示，新青年群体消费优先级已明确为品质＞社交与精神需求＞实用功能，这一 变化也倒逼品牌重新审视自身的产品设计与营销策略。 三大核心人群中，逐渐成熟的Z世代虽不再是新生代主力，但仍占据重要市场份额。这一群体成长于物质丰富的时代，对消费的诉求早已超越实用功能， 更注重情感共鸣与自我表达，500强榜单中的华为、小米等品牌，正是凭借个性化的产品设计与年轻化的品牌沟通，收获了Z世代的青睐。 消费升级的中坚力量新中产，介于高端与大众市场之间，既追求品 ...

1月23日，工业和信息化部发布的《关于公布20 25年度国家重点研发计划高新技术成果产业化试点名单的通知》指出，为强化高新技 术对产业的支撑引领作用，经各单位自主申报、地方择优推荐、专家评审评估等环节，工业和信息化部确定了6 7个试点成果和108个 试点单位，现将名单予以公布。 以下为原文 工业和信息化部办公厅关于公布2025年度国家重点研发计划高新技术成果产业化试点名单的通知 工信厅高新函〔2 026〕28号 各省、自治区、直辖市及新疆生产建设兵团工业和信息化、高新技术主管部门： 为强化高新技术对产业的支撑引领作用，按照《工业和信息化部办公厅关于开展国家重点研发计划高新技术成果产业化试点工作的通 知》（工信厅高新函〔2025〕2 31号）及相关工作要求，经各单位自主申报、地方择优推荐、专家评审评估等环节，工业和信息化部 确定了67个试点成果和108个试点单位，现将名单予以公布（详见附件）。 工业和信息化部办公厅 202 6年1月22日 本批试点实施周期为自名单公布之日起两年。各试点单位要及时完善试点实施方案，于202 6年2月2 8日前通过高新技术成果产业化信 息服务平台（s d.miiti p . c o ...

Group 1 - The white goods sector experienced a decline of 1.43% on January 23, with Gree Electric leading the drop [1] - The Shanghai Composite Index closed at 4136.16, up 0.33%, while the Shenzhen Component Index closed at 14439.66, up 0.79% [1] - Major stocks in the white goods sector showed mixed performance, with Aokema rising by 2.20% and Gree Electric falling by 1.05% [1] Group 2 - The net outflow of main funds in the white goods sector was 212 million yuan, while retail investors saw a net inflow of 391 million yuan [1] - Detailed fund flow data indicates that Midea Group had a net outflow of 1.67 billion yuan from main funds, while Haier Smart Home saw a net inflow of 72.47 million yuan [2] - Gree Electric had a significant net outflow of 3.81 billion yuan from main funds, indicating a strong selling pressure [2]

Core Insights - Zhuhai Gree Electric Appliances Co., Ltd. and Zhuhai Lianyun Technology Co., Ltd. have obtained a patent for "Intelligent Home Device Command Processing Method, Device, Equipment, and Intelligent Home System," with the authorization announcement number CN118938697B, applied on July 2024 [1] Company Overview - Zhuhai Gree Electric Appliances Co., Ltd. was established in 1989 and is located in Zhuhai City, primarily engaged in the manufacturing of electrical machinery and equipment. The company has a registered capital of 6,015.73 million RMB [1] - The company has invested in 98 enterprises, participated in 5,000 bidding projects, and has 5,000 trademark and patent information records, along with 908 administrative licenses [1] - Zhuhai Lianyun Technology Co., Ltd. was established in 2018 and is also located in Zhuhai City, focusing on software and information technology services. The company has a registered capital of 50 million RMB [1] - The company has participated in 9 bidding projects, holds 4,596 patent information records, and has 14 administrative licenses [1]

Group 1 - The State Intellectual Property Office of China has granted a patent to Zhuhai Gree Electric Appliances Co., Ltd. and Zhuhai Lianyun Technology Co., Ltd. for a method, device, storage medium, and electronic equipment related to seasoning adjustment, with the patent announcement number CN115081234B and application date of June 2022 [1] - Zhuhai Gree Electric Appliances Co., Ltd. was established in 1989, located in Zhuhai City, primarily engaged in the manufacturing of electrical machinery and equipment, with a registered capital of 6,015.73 million RMB [1] - Zhuhai Gree Electric Appliances Co., Ltd. has invested in 98 companies, participated in 5,000 bidding projects, and holds 5,000 trademark and patent information records, along with 908 administrative licenses [1] - Zhuhai Lianyun Technology Co., Ltd. was established in 2018, also located in Zhuhai City, primarily engaged in software and information technology services, with a registered capital of 50 million RMB [1] - Zhuhai Lianyun Technology Co., Ltd. has participated in 9 bidding projects, holds 4,596 patent information records, and has 14 administrative licenses [1]

Group 1 - The State Intellectual Property Office of China has granted a patent titled "Drilling Tool" to Hefei Lingda Compressor Co., Ltd. and Zhuhai Gree Electric Appliances, Inc., with the announcement number CN115351158B and application date in August 2022 [1] - Hefei Lingda Compressor Co., Ltd. was established in 2009, located in Hefei, and primarily engages in other manufacturing industries, with a registered capital of 100 million RMB. The company has participated in 24 bidding projects and holds 111 patents, along with 17 administrative licenses [1] - Zhuhai Gree Electric Appliances, Inc. was founded in 1989, located in Zhuhai, and focuses on the manufacturing of electrical machinery and equipment, with a registered capital of approximately 6015.73 million RMB. The company has invested in 98 enterprises, participated in 5000 bidding projects, and possesses 5000 trademarks and patent information, in addition to 908 administrative licenses [1]

Group 1 - Gree Electric Appliances (Wuhan) Co., Ltd. and Zhuhai Gree Electric Appliances Co., Ltd. have obtained a patent for "Water Mouth Separation Injection Molding" with authorization announcement number CN115464837B, applied on July 2022 [1] - Gree Electric Appliances (Wuhan) Co., Ltd. was established in 2010, located in Wuhan, primarily engaged in the manufacturing of computers, communications, and other electronic devices, with a registered capital of 100 million RMB [1] - Gree Electric Appliances (Wuhan) Co., Ltd. has participated in 58 bidding projects and holds 2,102 patent records, along with 93 administrative licenses [1] Group 2 - Zhuhai Gree Electric Appliances Co., Ltd. was established in 1989, located in Zhuhai, primarily engaged in the manufacturing of electrical machinery and equipment, with a registered capital of approximately 6.02 billion RMB [1] - Zhuhai Gree Electric Appliances Co., Ltd. has made investments in 98 companies, participated in 5,000 bidding projects, and holds 5,000 trademark records and 5,000 patent records, along with 908 administrative licenses [1]

Group 1 - Gree Electric Appliances (Chongqing) Co., Ltd. and Zhuhai Gree Electric Appliances Co., Ltd. have obtained a patent for "a shut-off valve and its air conditioner," with authorization announcement number CN116857419B, applied on June 2023 [1] - Gree Electric Appliances (Chongqing) Co., Ltd. was established in 2001, located in Chongqing, with a registered capital of 230 million RMB, and has invested in 2 companies, participated in 35 bidding projects, and holds 341 patents [1] - Zhuhai Gree Electric Appliances Co., Ltd. was established in 1989, located in Zhuhai, with a registered capital of approximately 6015.73 million RMB, has invested in 98 companies, participated in 5000 bidding projects, and holds 5000 patents and trademarks [1]

Core Insights - The article emphasizes the integration of cultural elements into the global marketing strategy of Guangdong products, using the concept of "Li Si" as a cultural symbol to enhance emotional connections with consumers worldwide [1][2][11] - It highlights the transition from a focus on manufacturing scale and efficiency to a narrative that includes emotional and cultural dimensions, positioning Guangdong products as not just goods but as carriers of cultural significance [5][8][11] Group 1: Hard Currency of Guangdong Products - Guangdong products represent a significant portion of China's global manufacturing, with the Greater Bay Area's smart home appliance industry accounting for nearly 30% of the global market [3] - The region's products, such as electronics and traditional foods, are characterized by stringent quality standards, which serve as a passport to international markets [3][4] - Guangdong's manufacturing prowess is evident in various sectors, including consumer electronics and textiles, with a notable share of national exports [3][4] Group 2: Emotional Branding and Cultural Significance - The concept of "Nian Huo" (New Year goods) is evolving into a cultural and emotional branding tool, with Guangdong's agricultural exports leading the nation in value [5][6] - The emotional aspect of these products is crucial, as they are seen as symbols of cultural connection and tradition, enhancing their appeal in international markets [6][8] - Innovative marketing strategies, such as storytelling and cultural narratives, are being employed to resonate with global consumers, transforming products into meaningful gifts [9][10] Group 3: Media+ Ecosystem for Global Reach - The "Media+" initiative is being developed to create a comprehensive ecosystem that connects Guangdong products with global consumers, enhancing the efficiency of supply and demand [9][10] - This platform aims to facilitate storytelling and cultural exchange, making Guangdong products more relatable and desirable in international markets [9][10] - The initiative also addresses practical challenges faced by small and medium enterprises in exporting, providing them with tools and networks to navigate global markets [10][11]