张阿姨的父亲年近九旬，行动不便，近日因社保卡挂失补办犯了难。得知情况后，泰州农商银行工作人 员第一时间启动"银发群体"绿色通道，携带移动终端上门服务，全程耐心指导老人完成身份核验、信息 确认等流程，仅用20分钟就帮老人办好了新卡激活手续，让老人在家中就享受到便捷的金融服务。 江南时报讯 "真是太感谢你们了，这下老人用钱不用愁了！"在业务办理结束后，市民张阿姨紧紧握着 泰州农商银行工作人员的手连声道谢。 近年来，该行锚定"服务地方、普惠民生"的定位，聚焦老年群体金融需求，以"适老、助老、护老"为核 心，推出一系列暖心举措，把金融服务的"温度"送到老年客户身边。 上门服务"零距离" 破解特殊群体办事难 守好老人"钱袋子" 该行把"守护老年客户资金安全"作为重点，一方面强化员工培训，要求窗口人员对老年客户大额转账、 可疑交易执行"四必查"（查用途、查对象、查认知、查陪同），借助反洗钱监测系统筑牢风险防线；另 一方面常态化开展"反诈宣传进社区"活动，通过"方言宣讲""案例情景剧"等形式，走进社区、广场、村 镇，深入浅出地讲解养老诈骗、电信诈骗套路，今年以来已开展宣传活动50余场，覆盖老年群体超3000 人次。 金融服 ...

Core Viewpoint - Since the beginning of the 14th Five-Year Plan, China Merchants Bank's Ganzhou branch has prioritized serving local economic and social development, focusing on financial innovation and support for various sectors [1] Group 1: Technology Financial Innovation - The Ganzhou branch has concentrated on the technology innovation sector, enhancing financial services to help enterprises overcome financing challenges, contributing to high-quality regional economic development. As of the end of October, the balance of technology loans reached 2 billion yuan, with an increase of nearly 1.1 billion yuan since the beginning of the year, representing a growth rate of 90% [2] - The branch has introduced specialized financial products like "Tech Innovation Loans," with a current balance exceeding 74 million yuan, and has optimized the financing environment for tech enterprises through subsidies and supply chain financing, achieving a general loan balance of approximately 1.3 billion yuan [2] Group 2: Inclusive Financial Services for Small and Micro Enterprises - During the 14th Five-Year Plan, the Ganzhou branch promoted various financing products such as government procurement loans and small micro loans, aiming to address the operational funding needs of enterprises. By the end of October 2025, the balance of inclusive small micro loans is expected to reach about 2.3 billion yuan, serving around 3,100 clients [3] - The branch has implemented preferential interest rate policies and differentiated pricing strategies for small micro enterprises, resulting in an average interest rate reduction of 228 basis points compared to 2021 for newly issued retail small micro loans [3] Group 3: Elderly Financial Services - The Ganzhou branch has focused on the core needs of elderly clients, enhancing service accessibility by equipping branches with practical tools and promoting a simplified version of their app for seniors. As of now, approximately 240,000 electronic social security cards have been issued [4] - The branch has developed a comprehensive pension financial service system, with a total pension account opening of about 25,000 and a deposit amount of approximately 7.5 million yuan, averaging 4,500 yuan per account [4] Group 4: Digital Service Upgrades - The Ganzhou branch has improved customer experience by focusing on key service scenarios such as meal tickets and transportation services, with nearly 1,400 enterprises registered for the "Salary Benefit" service and over 30 using the "Meal Ticket" service, serving more than 32,000 customers [5] - The branch has also enhanced digital transformation efforts, collaborating with the local housing fund center to provide comprehensive online services for housing fund inquiries and transactions, and has received recognition for its service excellence [6]

Core Viewpoint - Dongming Rural Commercial Bank is committed to safeguarding the financial rights of the elderly, enhancing their sense of security and accessibility to financial services through diversified pension financial service initiatives [1] Group 1: Promotion of Financial Knowledge - The bank utilizes its branches as primary venues for promoting financial knowledge, engaging directly with elderly clients to educate them on account security and fraud prevention [2] - Staff members provide face-to-face communication to enhance the elderly's awareness of financial risks and their rights, using various promotional materials to facilitate understanding [2] - The bank organizes concentrated promotional activities to explain common forms of telecom fraud and preventive measures in simple language, helping elderly clients recognize and avoid financial risks [2] Group 2: Accessibility of Services - Recognizing the mobility challenges faced by elderly clients in rural areas, the bank conducts "Financial Knowledge Night School" sessions in villages to provide financial consulting services [3] - A specialized financial service team has been established to offer personalized services, including home visits, to assist elderly clients with their financial needs [3] - The bank has completed over 2,800 personalized service visits, effectively addressing the last-mile service challenges for elderly clients in rural areas [3] Group 3: Complaint Handling and Service Improvement - The bank emphasizes the importance of handling complaints from elderly clients by establishing a closed-loop management mechanism for complaints [4] - Staff analyze the root causes of complaints to improve internal processes and service quality, thereby enhancing customer satisfaction [4] - Future plans include continuous innovation in promotional methods and service offerings to better meet the financial needs of the elderly, positioning the bank as a reliable financial steward for this demographic [4]

Core Viewpoint - The Industrial and Commercial Bank of China (ICBC) Qinzhou Branch is actively addressing the needs of the aging population by enhancing its pension financial services, achieving significant growth in sales and customer satisfaction [1][2][3] Group 1: Pension Financial Services - As of the end of October, the sales of pension-themed financial products exceeded 52 million yuan, representing nearly a fourfold increase compared to the same period last year [1] - The bank focuses on the core demands of safety and long-term stable growth for pension funds, providing tailored financial planning and investment strategies for retirees and conservative investors [1] Group 2: Service Upgrades - The bank has optimized its services for the elderly by ensuring 100% coverage of age-friendly facilities at all branches, including magnifying glasses, wheelchairs, and accessible pathways [2] - Personalized one-on-one guidance is provided for elderly customers facing challenges with forms and technology, along with home service for those with mobility issues [2] Group 3: Security Measures - The bank has established a safety net by conducting community outreach to educate the elderly on preventing telecom fraud and illegal fundraising, significantly enhancing their risk awareness [2] - The bank collaborates with local communities to organize activities for the elderly, reinforcing its commitment to financial safety and support [2] Group 4: Future Plans - The ICBC Qinzhou Branch aims to continue enriching its pension financial product offerings and optimizing service models to enhance financial security for the elderly [3] - The bank is committed to serving the elderly with professionalism and warmth, contributing to the creation of an age-friendly society [3]

Core Viewpoint - The event held by Industrial Bank's Chongqing branch focuses on enhancing elderly care services and upgrading the "Anyu" rights system, aiming to improve financial services for the elderly population [1][3]. Group 1: Elderly Care Initiatives - The Chongqing branch has actively engaged in caring for the elderly, implementing various activities to enhance elderly financial services based on the "Finance for the People" philosophy [3]. - A new "Anyu Rights Upgrade System" was introduced, featuring a service framework of "one station + five rights directions" to improve elderly services [3]. Group 2: Service Enhancements - The branch is transforming its outlets into elderly financial service stations, incorporating both hardware and software improvements, including accessibility features and specialized training for staff [3][4]. - Health services have been expanded through the "Anyu Health Station," which has conducted 50 health events and served over 3,000 elderly clients with a satisfaction rate of 98% [4]. Group 3: Rights and Benefits - The initiative includes various rights for the elderly: health rights, cultural and recreational rights, payment rights, financial rights, and educational rights [4][5]. - Specific programs include online classes for chronic disease management, community activities, and financial literacy workshops to help elderly clients manage their pensions effectively [4][5]. Group 4: Future Plans - The branch plans to continue enhancing the "Anyu + Social Security" service system, focusing on the core principles of health, leisure, learning, utility, and savings for the elderly [5].

Core Points - The article highlights a financial knowledge promotion event organized by CITIC Bank's Luoyang branch aimed at enhancing financial security awareness among the elderly population in response to the national strategy for addressing population aging [1][2] - The event included practical training on identifying counterfeit currency and recognizing common scams targeting seniors, which received positive feedback from participants [1] Group 1: Financial Knowledge Promotion - CITIC Bank's Luoyang branch conducted a financial knowledge promotion event at a local senior university, focusing on counterfeit currency identification and fraud prevention [1] - The training involved hands-on techniques for recognizing fake currency, such as checking watermarks and security features [1] - Participants learned about prevalent scams, including those related to retirement investments and health product promotions, and were educated on the "four no" principles for fraud prevention [1] Group 2: Future Initiatives - CITIC Bank plans to continue enhancing its elderly financial service system and innovate methods for financial knowledge dissemination [2] - The bank aims to actively safeguard the financial security of the elderly population through ongoing educational efforts [2]

Core Viewpoint - The article highlights a financial knowledge promotion activity conducted by CITIC Bank's Luoyang branch aimed at enhancing financial security awareness among the elderly population in response to the national strategy for addressing population aging [1] Group 1: Financial Knowledge Promotion - CITIC Bank's Luoyang branch organized a practical financial knowledge event at a local senior university to educate the elderly on financial safety [1] - The event included a segment on counterfeit currency detection, teaching participants techniques such as checking watermarks, feeling for texture, listening for sound, and verifying security threads [1] - In the anti-fraud segment, staff analyzed common scams targeting the elderly, revealing the tactics and language used by fraudsters, and summarizing key prevention principles [1] Group 2: Engagement and Awareness - The interactive portion of the event encouraged elderly participants to share their experiences with suspected scams, allowing staff to provide tailored analysis and clarification on risk points [1] - The initiative not only equipped elderly attendees with basic knowledge on counterfeit currency but also enhanced their awareness of risk prevention and self-protection capabilities [1] - CITIC Bank plans to continue developing its elderly financial service system and innovate ways to disseminate financial knowledge, ensuring the safety of the elderly's assets [1]

Core Viewpoint - The event "Dancing Jiangcheng, Chu Rhythm Dream Show" was held to celebrate the Double Ninth Festival, showcasing the vibrant spirit of elderly participants and promoting cultural engagement among seniors [1][2]. Group 1: Event Overview - The event took place on October 29, featuring 55 teams and nearly a thousand elderly dancers from various districts and senior universities in Wuhan [1]. - The competition was organized by Industrial Bank Wuhan Branch and co-organized by the Wuhan Dance Association, highlighting the bank's commitment to elderly care and cultural enrichment [1][2]. Group 2: Performances and Participants - Participants displayed a range of performances, including a fashion show and traditional dances, emphasizing the positive and active lifestyle of contemporary seniors [1][2]. - Notable performances included a fashion show titled "Unstoppable" and a Xinjiang dance "Send You a Rose," which received enthusiastic applause from the audience [1][2]. Group 3: Financial Education and Community Engagement - The event featured interactive points focused on financial education and anti-fraud awareness, integrating financial literacy into the celebration of elderly care [2]. - The bank aims to enhance its elderly financial services, positioning itself as a supportive "financial friend" for seniors in the community [2].

Core Insights - The event "Agricultural Bank Pension Happiness Launch - Qingdao Station" aimed to enhance the risk awareness of the elderly and promote financial consumer rights protection [1][2] - The establishment of the "Agricultural Bank Pension Service Center" signifies a collaborative effort to create a reliable financial service platform for the elderly [2] Group 1: Event Overview - The event was hosted by the Agricultural Bank of China Qingdao Branch and attended by over 100 elderly residents, emphasizing the importance of safeguarding their retirement funds [1] - Key figures from the Qingdao Financial Regulatory Bureau, Agricultural Bank, and Taikang Life expressed their commitment to improving elderly financial services through collaboration [1][2] Group 2: Educational Initiatives - The core educational segment focused on "Protecting Retirement Funds," utilizing real-life fraud cases to teach elderly attendees about fraud recognition and risk prevention [2] - A social security policy consultation area was set up to address concerns regarding pension qualification and social security cards, enhancing the understanding of social security among the elderly [2] Group 3: Cultural Engagement - The event featured engaging performances, including a comedic skit and songs, to create a lively atmosphere while reinforcing anti-fraud messages [3] - The Agricultural Bank is committed to expanding its pension financial service coverage and developing a high-quality pension financial service system [3]

Core Insights - The successful completion of the first cross-border fund disbursement through the "Yue-Ao Elderly Care Pass" marks a significant advancement in financial services for elderly care in the Hengqin-Macao cooperation zone [1] - The new service simplifies the process for Macao seniors to receive their pensions directly into their bank accounts in Guangdong, eliminating the complexities and delays previously associated with cross-border remittances [1] Group 1 - The "Yue-Ao Elderly Care Pass" allows pensions issued in Macao to be directly transferred to accounts in China Bank and Industrial and Commercial Bank of China in Guangdong [1] - The service operates on a system direct connection model, enabling fully automated cross-border pension transfers after a one-time account registration [1] - The implementation of this service is expected to save each Macao senior over 400 Macao dollars annually in remittance fees, significantly reducing their financial burden [1] Group 2 - The Guangdong Provincial Branch of the State Administration of Foreign Exchange plans to expand the coverage and service offerings of the "Yue-Ao Elderly Care Pass" in the next phase [2] - This initiative aims to contribute to the integration of livelihoods in the Guangdong-Hong Kong-Macao Greater Bay Area and the high-quality development of the elderly care service industry [2]