First Quarter 2025 Earnings May 12, 2025 Important notice Unless the context otherwise provides, "we," "us," "our," "Bakkt" and like terms refer to Bakkt Holdings, Inc. and its subsidiaries. FORWARD-LOOKING STATEMENTS This presentation and accompanying oral presentation contain "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Such statements include, but are not limited to, Bakkt's gu ...

Financial Data and Key Metrics Changes - Gross merchandise volume (GMV) grew nearly 2% to approximately $18.8 billion, marking the fourth consecutive quarter of positive GMV growth [7][34] - Revenue increased over 1% to $2.58 billion, with non-GAAP earnings per share growing by 10% to $1.38 [8][34] - Non-GAAP operating income was reported at $771 million, with a non-GAAP operating margin of 29.8% [34][40] - Free cash flow generated in Q1 was $644 million, with cash and non-equity investments totaling $6.2 billion at the end of the quarter [42] Business Line Data and Key Metrics Changes - Focus category GMV grew over 6% in Q1, with collectibles being the largest contributor to growth, particularly in trading cards [11][35] - The fashion category generated over $10 billion of GMV annually, with significant improvements in customer experience and AI-powered shopping features [13][15] - First-party advertising revenue grew 14%, with total advertising revenue reaching $442 million, representing GMV penetration of nearly 2.4% [23][39] Market Data and Key Metrics Changes - U.S. GMV grew nearly 0.5% in Q1, driven by focus categories, particularly trading cards [36] - International GMV grew nearly 3% on an FX neutral basis, although the macro environment in international markets, especially Germany and the UK, was weaker than in the U.S. [37][38] - Trailing twelve-month active buyers grew over 1% to 134 million, with spending per enthusiast buyer remaining over $3,100 [38] Company Strategy and Development Direction - The company is focused on leveraging its extensive selection of pre-loved and refurbished goods to mitigate consumer pressure during rising costs [10][11] - Strategic partnerships, such as with Collectors and PSA, are enhancing the marketplace's value proposition, particularly in trading cards [12] - The company is evolving its leadership structure to enhance innovation and cross-functional collaboration, with a focus on AI integration [30][31] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the uncertainty created by tariffs and trade policy changes but expressed confidence in the company's ability to navigate these challenges [9][43] - The outlook for Q2 includes GMV expectations between $18.6 billion and $19.1 billion, with revenue forecasts between $2.59 billion and $2.66 billion [44][45] - For 2025, the company anticipates low single-digit GMV growth on an FX neutral basis, driven by focus categories and geo-specific investments [48] Other Important Information - The company returned approximately $760 million to shareholders through repurchases and cash dividends in Q1 [8][34] - Changes in leadership were announced, with Steve Priest stepping down as CFO and Peggy Alford set to take over [28][29] Q&A Session Summary Question: Demand elasticity in the current commerce landscape - Management noted that eBay is in a strong position to leverage its global seller base and adapt to changes in trade policies, with a focus on used goods during consumer pressure [55] Question: Impact of China tariffs on eBay's business - Management indicated that the Greater China to U.S. corridor accounts for about 5% of total GMV, with tools like Speedpack helping to manage tariff complexities [61][62] Question: Advertising revenue durability amid macro changes - Management reported strong demand for advertising, with no material impact from tariffs observed to date [68] Question: Resilience of eBay during potential consumer pullback - Management expressed confidence in eBay's resilience due to its inventory mix, which includes a significant portion of used and refurbished goods [85][86] Question: Competitive landscape changes due to macro shifts - Management is leveraging its competitive advantage in pre-owned goods and is actively marketing to attract new sellers, which is expected to enhance overall marketplace activity [92][95]

Financial Data and Key Metrics Changes - Gross merchandise volume (GMV) grew nearly 2% to approximately $18.8 billion, marking the fourth consecutive quarter of positive GMV growth [6][33] - Revenue increased over 1% to $2.58 billion, with non-GAAP earnings per share growing by 10% to $1.38 [6][33] - Non-GAAP operating income was reported at $771 million, and approximately $760 million was returned to shareholders through repurchases and cash dividends [6][33] Business Line Data and Key Metrics Changes - Focus category GMV grew over 6% in Q1, with collectibles being the largest contributor to growth, particularly in trading cards [9][10] - The fashion category generated over $10 billion of GMV annually, with significant improvements in customer experience and AI-powered shopping features [11][12] - Advertising revenue grew 14% in Q1, with first-party ads contributing significantly to this growth [22][39] Market Data and Key Metrics Changes - U.S. GMV grew nearly 5% in Q1, driven by focus categories, especially trading cards [34] - International GMV grew nearly 3% on an FX neutral basis, with macroeconomic conditions in international markets being weaker than in the U.S. [36] - Trailing twelve-month active buyers grew over 1% to 134 million, with spending per enthusiast buyer remaining over $3,100 [37] Company Strategy and Development Direction - The company is focused on navigating trade policy changes and supporting sellers and buyers through its Speedpack shipping program [7][8] - Strategic partnerships, such as with Collectors and PSA, are enhancing the marketplace's value proposition [10] - The leadership structure is evolving to enhance innovation and collaboration, with a focus on AI integration across various functions [29][30] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the uncertainty in the macro environment but expressed confidence in the company's resilience due to its diverse inventory and seller base [54][100] - The company expects GMV for Q2 to be between $18.6 billion and $19.1 billion, reflecting FX neutral growth between negative 1% and positive 2% year over year [44] - For 2025, the company anticipates low single-digit GMV growth on an FX neutral basis, driven by focus categories and geo-specific investments [47][48] Other Important Information - The company announced leadership changes, with Peggy Alford set to become the new CFO [26][28] - The company is targeting share repurchases of at least $2 billion in 2025 while maintaining flexibility for opportunistic investments [49] Q&A Session Summary Question: How to think about demand elasticity in a rising pricing environment? - Management noted that eBay's vast seller base can leverage shipping solutions to adapt to trade policy changes, and the marketplace tends to be resilient during periods of consumer pressure [54][55] Question: Impact of China tariffs on eBay's business? - Management indicated that approximately 5% of total GMV comes from the Greater China to U.S. corridor, and the company has tools to help sellers navigate tariff complexities [60][61] Question: Durability of advertising revenue amid macro changes? - Management reported strong demand for advertising, with no material impact from tariffs observed to date [67] Question: How does eBay view the concept of agentic commerce? - Management expressed confidence in the progress made with AI tools and their integration into the customer experience, enhancing efficiency and engagement [74][75] Question: Health of consumer and leading indicators? - Management characterized U.S. demand as resilient, while noting concerns in international markets, particularly in Germany and the UK [100][101]