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Dior客服称公司已启动对“用户个人隐私数据泄露”调查;资生堂一季度营业利润扭亏|消费早参
Mei Ri Jing Ji Xin Wen· 2025-05-13 23:35
Group 1: Data Privacy Issues - Dior has confirmed a data breach involving unauthorized access to customer data, including names, gender, phone numbers, email addresses, mailing addresses, spending amounts, preferences, and other collected information [1] - The company has initiated an investigation and is taking measures to control the situation, which may impact consumer trust in the luxury brand [1] - This incident highlights data security challenges in the luxury sector's digital transformation, potentially leading to increased compliance costs and a push for enhanced information security investments [1] Group 2: Shiseido's Financial Performance - Shiseido reported net sales of 228.24 billion yen (approximately 10.87 billion RMB) for Q1 2025, a year-on-year decline of 8.5% [2] - The company achieved an operating profit of 7.20 billion yen (approximately 350 million RMB), recovering from a loss of 8.7 billion yen in the same period last year [2] - To address declining travel retail sales, Shiseido has restructured its operations by integrating its China and travel retail businesses under unified management [2] Group 3: Alibaba's Marketing Strategy - Alibaba's Fliggy platform launched its "618" sales event, which runs from May 13 to June 20, featuring a record number of merchants and products [3] - The event covers over 160 countries and regions, with a focus on live streaming across multiple platforms, including WeChat and Xiaohongshu, to reach a broader audience [3] - This strategy reflects a trend towards comprehensive marketing in the travel sector, aiming to secure inventory and enhance revenue management ahead of the summer travel season [3] Group 4: Haidilao's New Business Venture - Haidilao has opened a new bakery brand named "拾㧚耍•SCHWASUA" in Hangzhou, focusing on low-priced products with an average customer spend of around 10 RMB [4] - The bakery offers over 50 products, with many priced below 10 RMB, including various baked goods and beverages [4] - This move leverages Haidilao's supply chain advantages and aims to expand its business model, although it faces risks associated with cross-industry ventures [4]
DIOR承认“中国客户信息外泄”!提示短信“迟到”引发争议 专家:奢侈品获客难,行业互“泄”隐私或惹祸端
Mei Ri Jing Ji Xin Wen· 2025-05-13 12:44
每经记者|杜蔚 每经编辑|马子卿 "我和几个朋友突然收到DIOR(迪奥)的短信,说客户信息被泄露了,让我保持警惕,这是不是骗子?"5月12日晚,胡佳(化名)向《每日经济新闻》记者 表达了这样的疑惑。 和胡佳一样,当日小红书等平台有多位网友晒出相关截图,表示收到上述DIOR提示短信。这些短信显示,DIOR于2025年5月7日发现,曾有未经授权的外部 人员获取了迪奥持有的部分客户数据。泄露的中国客户数据包括姓名、手机号码以及消费金额和偏好及其他该品牌收集的用户信息。 图片来源:小红书等社交平台 "我们最近发现了一起事件,该事件导致未经授权的外部方获取了我们持有的一些数据,包括客人数据。"5月13日上午,DIOR官方客服人员在微信上向《每 日经济新闻》记者确认了该品牌中国用户个人隐私数据被泄露的消息,并表示已对此次泄露事件启动调查。 诞生于1946年法国巴黎的DIOR,是全球知名奢侈品牌,现隶属于LVMH(路威酩轩)集团。此番突发客户数据外泄,广受关注。值得注意的是,截至目 前,韩国、日本等地区的消费者也在社交网站上透露,其收到了相关信息泄露的短信。 "客户是核心资产,客户数据安全是最基本的底线,这提醒所有奢侈品牌 ...
迪奥证实中国用户数据遭泄露,称不涉及银行账户等财务信息
Nan Fang Du Shi Bao· 2025-05-13 09:46
5月12日晚,多名网友在社交平台晒出迪奥(Dior)发来的短信,内容显示该品牌近日发生了数据泄露事件,受影响的客户个人 信息或包括姓名、手机号、邮寄地址、消费水平及偏好等,但不涉及银行账户、信用卡信息等财务信息。迪奥称目前已展开调 查并向相关监管部门报备,建议用户对可疑通信保持警惕等。 我国《个人信息保护法》第五十七条规定,发生或者可能发生个人信息泄露、篡改、丢失的,个人信息处理者应当立即采取补 救措施,并通知履行个人信息保护职责的部门和个人。通知应当包括三类事项:发生或者可能发生个人信息泄露、篡改、丢失 的信息种类、原因和可能造成的危害;个人信息处理者采取的补救措施和个人可以采取的减轻危害的措施;个人信息处理者的 联系方式。 同时,个人信息处理者采取措施能够有效避免信息泄露、篡改、丢失造成危害的,个人信息处理者可以不通知个人;履行个人 信息保护职责的部门认为可能造成危害的,有权要求个人信息处理者通知个人。信息泄露可能导致身份盗用、网络诈骗等风 险,从迪奥向用户发送的短信内容来看,相关风险或已实际产生。 (文章来源:南方都市报) 迪奥向用户发送的通知短信。 图源微博网友 5月13日,南都记者通过微信向迪奥官方 ...
紫牛热点∣客户数据泄露?多名网友收到迪奥提醒短信!迪奥方回应
Yang Zi Wan Bao Wang· 2025-05-13 06:21
扬子晚报网5月13日讯(记者 郭一鹏) 5月12日至13日,不少网友在社交平台上发文称,收到以"迪奥"品牌名义发来的短信。记者看到,短信内容显示 2025年5月7日曾有未经授权的外部人员获取了该品牌持有的部分客户数据。 我们谨此通知您,我们于2025年5月 7日发现,曾有未经授权的外部人员 获取了我们持有的部分客户数据。 我们已采取措施以避免此次恶意访问 事件的事态扩大,在网络安全专家的 协助下,我们正持续对该事件展开调 查并进行应对. 以及向相关监管部门 进行报备。 根据目前调查进展,在中国收集的受 影响的客户个人信息的最大范围可能 包括姓名、性别、手机号码、电子邮 箱地址、邮寄地址、消费水平、偏 好,以及您可能已向我们提供的其他 信息。被访问的数据库中不包含诸 如银行账户详情、国际银行账户号 码(IBAN)或信用卡信息等财务信 最。 初步调查显示. 此次事件是由数据库 遭受未经授权的访问所致。作为最佳 做法,并且出于高度谨慎的考虑,我 有人收到迪奥这个短信 吗 在迪奥消费20元 … 4分钟即 今天 07:59 【DIOR迪奥】尊敬的女士/先生: 我们谨此通知您,我们于2025 年5月7日发现,曾有未经授权 ...
迪奥Dior证实中国客户数据遭泄露,但不包含银行账户详情
Nan Fang Du Shi Bao· 2025-05-13 05:52
网传短信截图。 对此,迪奥官方回复南都记者表示:迪奥在发现该事件后已第一时间采取措施,在网络安全专家的协助下,正持 续对该事件展开调查并进行应对 ,以及向相关监管机构进行报备。"对于此次事件可能造成的困扰,我们向客户 致以深切歉意"。 法国奢侈品集团LVMH旗下的Dior(迪奥)品牌5月13日被披露其中国市场发生客户数据泄露事件,引发消费者的 广泛关注,相关话题瞬间登上微博热搜。 根据网友爆料于5月13日上午收到迪奥的短信显示:"迪奥于2025年5月7日发现,曾有未经授权的外部人员获取了 其持有的部分客户数据。在中国收集的受影响客户个人信息最大范围可能包括姓名、性别、手机号码、电子邮箱 地址、邮寄地址、消费水平、偏好,以及客户可能已向迪奥提供的其他信息。被访问的数据库中不包含银行账户 详情、国际银行账户号码(IBAN)或信用卡等财务信息。" 迪奥官方客服证实短信内容属实,如果收到短信,就证明客户的信息可能受到影响。如果还没有收到短信,请留 意后续可能会收到该短信内容。客服同时也表示,针对这一安全事件,迪奥已向中国用户发出提醒,建议客户提 高警惕,特别注意防范可疑短信、电话及电子邮件,并避免点击来路不明的链接或 ...
迪奥中国客户数据遭未授权访问 事发五天后才紧急短信预警
Qi Lu Wan Bao Wang· 2025-05-13 05:16
Core Points - Dior experienced a data breach on May 7, 2025, where unauthorized access to its database led to the leakage of customer personal information, with a five-day delay in notifying affected customers [1][4] - The leaked data includes names, gender, phone numbers, email addresses, mailing addresses, and purchase amounts/preferences, while financial information such as bank account and credit card details remained unaffected [3][4] - The incident has raised concerns among consumers about potential targeted scams, as the leaked data could allow fraudsters to identify high-net-worth individuals for more convincing scams [5] Company Response - Dior confirmed the authenticity of the incident and stated that it has engaged a top cybersecurity team to investigate and enhance its information security measures [4] - The company has not disclosed the number of affected customers or the specific cause of the breach, and it remains unclear whether regulatory authorities are involved in the investigation [5] Regulatory and Compliance Issues - The delay in notifying customers has led to questions regarding compliance with China's Personal Information Protection Law, which mandates immediate remedial actions and customer notifications following a data breach [5]
迪奥客服回应“中国客户信息遭泄露”
21世纪经济报道· 2025-05-13 04:34
Core Viewpoint - The luxury brand Dior, under LVMH, experienced a significant data breach affecting customer information in the Chinese market, raising concerns about data security and privacy [1][2]. Group 1: Data Breach Details - The data breach was detected on May 7, 2025, when unauthorized external parties accessed customer data, including names, gender, phone numbers, email addresses, mailing addresses, and sensitive consumption data [1][2]. - Dior confirmed that financial information such as bank account details and credit card information was not compromised, advising customers that there was no need to change passwords or lock credit cards [2]. - The company has initiated an internal investigation and engaged top cybersecurity experts to enhance its data protection measures [2]. Group 2: Customer Concerns and Reactions - Customers expressed concerns over the breach, with some fearing that the entire database may have been compromised, potentially leading to targeted scams based on leaked consumption data [3]. - Dior's privacy policy outlines the types of data collected and the measures taken to protect it, including encryption and regular audits, but the breach challenges these commitments [3]. Group 3: Company Response - Dior has advised affected customers to remain vigilant and cautious regarding suspicious communications, emphasizing the importance of not disclosing sensitive information [1]. - The company has not disclosed the specific number of affected customers or the detailed cause of the data breach [4].
奢侈品巨头,客户信息遭泄露!
新浪财经· 2025-05-13 01:00
Core Viewpoint - Dior has reported a data breach involving unauthorized access to customer data in China, prompting the company to take measures to mitigate the situation and investigate the incident with cybersecurity experts [1][3]. Group 1: Data Breach Details - The affected customer information may include names, gender, phone numbers, email addresses, mailing addresses, spending levels, preferences, and other information provided by customers [1][3]. - Financial information such as bank account details, International Bank Account Numbers (IBAN), or credit card information was not included in the accessed database [1][3]. - The initial investigation indicates that the incident was caused by unauthorized access to the database [1][3]. Group 2: Customer Advisory - Dior advises customers to remain vigilant against any suspicious communications (SMS, phone calls, emails) and not to open or click on links from unknown sources [1][3]. - Customers are urged not to disclose sensitive information such as verification codes or passwords and to consult Dior's official customer service for any suspicious messages [1][3]. Group 3: Company Background and Financial Performance - Dior is a French luxury brand under the global luxury goods group LVMH, specializing in high-end consumer products including handbags, clothing, shoes, jewelry, perfumes, cosmetics, and children's wear [5]. - LVMH reported a 3% year-over-year decline in total revenue for Q1 2025, with fashion and leather goods sales down 5%, significantly below market expectations [5]. - The Asia-Pacific market (excluding Japan) saw an 11% revenue decline, with its share of total revenue dropping from 33% in 2024 to 30% [5].
电信史上最重安全事故!运营商或损失363.3亿
Xin Lang Cai Jing· 2025-05-12 09:23
韩国第一大移动通信运营商SK电讯不久前发生被称为电信行业历史上最严重的网络安全事件,黑客通 过植入恶意软件入侵归属用户服务器系统,导致约2300万用户的USIM卡数据泄露。从韩媒报道看,感 染SK电讯内部系统"主用户数据库"并导致重大数据泄露的恶意软件已影响SK电讯所有移动通信用户 (共计约2500万用户,包括SK电讯自有的约2300万用户,以及SK电讯的虚拟移动通信运营商的约200 万用户)。 在首尔中区的SK电讯大楼,公司高层就用户USIM卡信息被泄事件鞠躬致歉 当SK电讯的"主用户数据库"被恶意软件攻破时,2500万用户的数据如同泄洪般流向暗网——这不仅是 韩国电信史上最惨烈的数据泄露事件,更是一记重锤,砸碎了全球通信行业对"数据安全"的傲慢与侥 幸。这场灾难暴露的不仅是技术漏洞,更是一整套企业治理体系的溃败。 更换USIM卡的用户排起长龙。图为代理店摆出USIM卡库存耗尽通知。 通信行业的核心竞争力是什么?不是基站密度,也不是套餐价格,而是用户对"数字保险箱"的绝对信 任。当SK电讯连最基本的USIM密钥都无力守护时,用户的逃离已不是选择题,而是生存本能。更致命 的是,韩国《电信事业法》规定运营商需为 ...
专访北京交通大学特聘教授张向宏:未来国家数据基础设施技术路线一定会收敛成一条,核心是将供数、用数和服务主体放进同一个空间
Mei Ri Jing Ji Xin Wen· 2025-05-12 06:37
Core Viewpoint - The core objective of China's data infrastructure is to address issues related to data supply, circulation, and utilization while ensuring data security, aiming for a system where data can be effectively supplied, circulated, utilized, and secured [3][6]. Group 1: Data Infrastructure Goals - The primary goal is to resolve the existing problems of data being "unable to circulate, slow to flow, and poorly utilized" [3]. - China's data infrastructure is defined as a new type of infrastructure that provides services for data collection, aggregation, transmission, processing, circulation, utilization, operation, and security [3]. Group 2: Effectiveness Indicators - The effectiveness of data infrastructure can be measured by the volume of data in circulation; significant platforms like Didi, Meituan, and Ctrip demonstrate effective data infrastructure with billions of users [4]. - The second indicator is the security of the data circulation process, which is crucial for ensuring efficient and trustworthy data flow [5]. Group 3: Key Technologies - Six key technology routes have been identified to ensure both data circulation and security: blockchain technology, privacy computing technology, data networking technology, data components, trusted data space technology, and data sandbox technology [5]. - Current technologies like blockchain and privacy computing are not yet mature enough for widespread application due to efficiency issues, particularly in sectors like finance where they are currently utilized [5]. Group 4: Future Directions - The future of national data infrastructure is expected to converge into a singular "space," "platform," or "network" where data can flow efficiently and securely [10]. - The construction of this space will involve various technologies, but the essential requirement is the presence of numerous data supply entities, application scenarios, and service providers [10]. Group 5: Addressing Data Inequality - The need to bridge the "data gap" across different industries is emphasized, with a focus on ensuring that all sectors, including manufacturing and agriculture, can leverage data for digital transformation [12]. - The national data infrastructure aims to solve the "data equality" issue, enabling artificial intelligence and other technologies to thrive by providing high-quality data [14].