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镇原县 立体化政务服务让更多“一件事”高效办成
Xin Lang Cai Jing· 2025-12-22 09:04
Core Viewpoint - The article highlights the systematic construction of a comprehensive government service model in Zhenyuan County, transitioning from "single-point breakthroughs" to "overall upgrades" in government services, emphasizing the efficient handling of tasks as a driving force [1] Group 1: Full Process Sorting - Zhenyuan County has clarified the processing paths for "one thing" tasks by organizing 12 specialized meetings and training sessions, resulting in the standardization of service guidelines [1] - A total of 31 package items have been sorted, creating 110 themed service scenarios that cover the entire life cycle of enterprises and individuals [1] - The "one thing" service for newborns integrates six business processes, allowing for "one application, one set of materials, one-stop completion" [1] Group 2: All-Channel Coverage - The government has expanded the dimensions of "one thing" processing through the Gansu Government Service Network and the "Gankuaiban" app, enabling integrated processing of cross-departmental and cross-level related matters [2] - A total of 19 comprehensive windows have been established in the government service center, with a professional assistance team handling 59,251 related matters, achieving an average processing time of only 0.25 hours and a completion rate of 99.96% [2] Group 3: Full Chain Response - An all-chain mechanism has been established for handling "one thing" inquiries, utilizing the 12345 hotline and the Gansu Government Service Network, achieving a 100% response rate for 585 inquiries since 2025 [2] - The "Long Business Pass" platform has also achieved a 100% completion rate for 10 feedback messages, ensuring that all inquiries are answered and all requests are addressed [2] Group 4: Future Focus - Zhenyuan County aims to continue expanding the coverage of the "one thing" reform, enhancing service content towards personalization, refinement, and added value, while transitioning service methods to proactive, intelligent, and precise approaches [2] - The county is committed to creating a new high ground for the business environment through collaborative, diversified, and open service ecosystems [2]
一窗受理一站服务
Xin Lang Cai Jing· 2025-12-21 17:39
记者采访了解到,江东新区政务中心整合户政窗口和出入境服务窗口,合并业务系统,在全省重点园区 中率先实现人才引进落户、护照、港澳通行证等32项公安服务事项"一窗通办"。同时在24小时自助服务 区已引进"多警合一"自助照相机、"智能自助发证机""港澳智能签注机""自助填表机""海南政(警)务便 民服务站"5台公安高科技自助设备。自助机可办理港澳通行证签注、出入境证件领取等138项公安业 务,24小时自助服务不打烊,市民可随时前来办理。 海口江东新区管理局相关负责人介绍,未来,江东新区将继续聚焦企业群众关切,拓展更多"一件事"应 用场景,来政务中心就可以体验高效服务。记者 苏钟 本报讯 12月21日,记者从海口江东新区管理局了解到,江东新区政务服务中心将"高效办成一件事"落 在实处,通过持续精简办事环节、减少申报材料、压缩办理时限,精准对接企业群众的多样化办事需 求,让政务服务既有速度又有温度。 目前,江东新区政务中心已设置企业开办、工程项目审批、人才服务、水电气网视联合报装等高效办成 一件事服务窗口,可提供18个一件事的业务服务。同时,江东新区政务中心配备专业导办团队,全程提 供清晰指引,确保进门有人问、办事有人 ...
广西率先开通船舶开航“一件事”集成服务
Guang Xi Ri Bao· 2025-12-18 03:16
该项改革是目前全国船舶证书集成办理种类最全的,涵盖船舶登记、检验、营运全过程;证书集成 数量最多,14种证书纳入"一件事";惠及面最广,航运服务措施覆盖全区1.2万艘广西籍船舶。 目前,该项服务已覆盖全区14个设区市,设47个服务专窗/专区,可开展线上线下办理和导办服 务。改革后,申请人办证时间压缩70%以上,跑动次数从5次以上减至1次,最快3天办结,平均为每艘 船减少停工停产4个月以上,大幅提升船舶交易与投产效率。(黄远来 吴莎) 该服务覆盖船舶登记、检验、保险、营运等所有开航前的主要必备事项,线上依托广西数字政务一 体化平台等渠道,线下依托各联办部门服务窗口,通过跨部门联办、协同预审,对已在桂办理手续且不 变更船检分支机构的国内航行船舶,实现"一次申请、一套材料、办齐全证"。 广西海事局法规规范处处长吴炜蔚介绍,这是全国直属海事系统首个在省级数字政务一体化平台上 线的集成服务,也是央地协同推进"高效办成一件事"的广西实践。改革以区域试点为先导,整合14项跨 部门、跨区域事项,实现流程、数据、资源"三集成"。 "以前要跑4个部门、交好几份材料;现在只交一次材料就可全部办完,真是太省心了!"12月15 日,平 ...
昌江3个政务服务分中心同步设立“高效办成一件事”综合窗口
Hai Nan Ri Bao· 2025-12-18 01:49
据介绍,为确保新窗口平稳运行、服务高效,昌江政务服务中心前期组织三大分中心业务工作人员 开展窗口迁移业务培训。培训以政策解读、跨部门协同为核心,通过 "理论授课 + 系统演练" 模式,重 点强化工作人员一件事联办事项的操作技能,破解业务衔接难点。 截至目前,3个政务服务分中心可办理的"高效办成一件事"事项共计19项。其中公安分中心可办理 新生儿出生一件事、结婚落户一件事、个人身后一件事等6项,社保分中心可办理外国人来华工作一件 事、个体工商户转型为企业一件事、员工录用一件事、退休一件事等12项,税务分中心可办理企业注销 登记一件事1项。 海南日报讯(海南日报全媒体记者 刘阳秀)近日,记者从昌江黎族自治县营商环境建设局获悉,昌 江政务服务中心在公安、社保、税务3个分中心同步设立"高效办成一件事"综合服务窗口,通过流程再 造、数据共享,将多个相关联的单项事整合为企业和群众视角的"一件事",实现"一窗受理、一网通 办",推动政务服务从能办向好办、易办、快办转变。 此次"高效办成一件事"综合窗口的设立,是昌江提升政务服务水平、建设人民满意服务型政府的重 要举措。下一步,各分中心将纳入更多"高效办成一件事"事项,不断扩 ...
菏泽:深化营商环境改革 聚焦“高效办成一件事”
Qi Lu Wan Bao· 2025-12-16 01:51
Core Viewpoint - The news highlights the efforts of Heze City in reforming its business environment, focusing on the initiative "Efficiently Complete One Thing" to enhance service efficiency and improve the overall experience for businesses and citizens [1][2][3]. Group 1: Reform Implementation - Heze City government emphasizes high-level deployment and systematic thinking in enhancing the business environment, with key leaders personally overseeing the initiative [2]. - The city has implemented 33 application scenarios under the "One Thing" initiative, processing a total of 937,000 business transactions [2]. - The "One Thing" reform has been recognized at the national level, with specific cases like the agricultural machinery purchase being promoted by the State Council [2]. Group 2: Focus on Efficiency - The core of the "Efficiently Complete One Thing" initiative is to shift from a departmental perspective to a citizen-centric approach, integrating related matters for streamlined processing [3]. - The city has established a collaborative mechanism involving one leading department, one pilot district, and multiple responsible departments, resulting in a significant reduction in processing times and requirements [3]. - The number of items in the "Efficiently Complete One Thing" list has reached 129, with processing times, approval steps, and application materials reduced by over 90%, 80%, and 70% respectively [3]. Group 3: Local Characteristics and Pilot Projects - Heze City integrates the "One Thing" reform with local特色产业, launching 15 unique scenarios related to agriculture, traditional clothing, and e-commerce [4]. - The city has been recognized for its innovative practices, with several pilot projects being implemented to enhance service quality and optimize the business environment [4]. - Heze has been assigned multiple provincial pilot projects, promoting a model where initial trials benefit the entire region [4]. Group 4: Service Optimization - To meet the needs of businesses and citizens, Heze has established 359 dedicated service windows and integrated online platforms for efficient processing [5]. - The city has developed an AI-assisted system to streamline application processes, significantly reducing the time required for document submission and increasing approval rates [5]. - The average time for material submission has been cut from 30 minutes to 9 minutes, with a 90% success rate for first-time submissions [5]. Group 5: Future Directions - Heze City plans to continue deepening the "Efficiently Complete One Thing" reform, focusing on addressing urgent issues faced by businesses and citizens [6]. - The city aims to further optimize processes, enhance service efficiency, and create a market-oriented, legal, and international business environment [6].
企业账户“高效办成一件事”持续拓面 金融服务便捷升级
Yang Zi Wan Bao Wang· 2025-12-10 14:58
Core Insights - The recent initiative in Jiangsu Province aims to streamline the process for individual businesses transitioning to corporate entities, enhancing efficiency in banking services [1][2][3] Group 1: Service Optimization - Jiangsu Province has expanded the "One Thing Done" service to facilitate the transformation of individual businesses into corporations, in line with directives from the State Council and the People's Bank of China [1] - The number of participating banks in the "One Thing Done" initiative has increased from 2 to 78, allowing businesses to choose from various types of banks, including state-owned, joint-stock, urban commercial, and rural commercial banks [2] - The process for changing business accounts has been optimized, allowing for online changes to non-critical elements like "business scope," thereby reducing the need for manual paperwork [2] Group 2: Efficiency and User Experience - The "One Key" appointment system allows businesses to handle account-related matters through the Jiangsu Provincial Comprehensive Service Platform, significantly reducing the need for in-person visits and paperwork [3] - Banks proactively contact clients to inform them of required materials and procedures after a successful appointment, enhancing the overall customer experience [3] - The initiative has led to a significant reduction in the average processing time for business account changes, with over 11,000 online changes completed this year [2]
服务提质,江北新区完成南京首例开工“一件事”建设项目审批
Xin Hua Ri Bao· 2025-12-08 21:26
Core Insights - The Nanjing Jiangbei New Area successfully completed the approval process for the G08 land project through the provincial construction project commencement "one thing" module, achieving a significant reduction in approval time from 15 days to 1 day [1] - This project serves as a benchmark case for the integration of the provincial "one thing" system with the municipal self-built business approval system, marking a first in both the city and the province [1][2] - The Jiangbei New Area's administrative approval bureau has demonstrated proactive service and innovative execution, significantly enhancing approval efficiency and transforming government service concepts and governance methods [1][4] Approval Process Innovations - The Jiangbei New Area actively coordinated with provincial and municipal authorities to address technical challenges in the integration of the "one thing" system and the municipal engineering construction project approval management system [2] - A real-time communication mechanism was established to tackle key issues such as data exchange standards and approval status feedback, ensuring seamless and efficient collaboration across different levels and systems [2] - The successful implementation of the G08 land project exemplifies the effective resolution of inter-departmental and inter-level collaboration challenges, translating policy requirements into tangible benefits for enterprises [2] Service Optimization - The Jiangbei New Area launched integrated services for construction project commencement as part of the "high-efficiency completion of one thing" initiative, utilizing both online and offline approaches to accelerate multi-item parallel approvals [3] - The area has achieved the first fixed asset investment project approval "one thing" service in the city, with all five completed cases being joint applications for project filing and energy-saving review, representing 100% of the city's total cases [3] - These innovative services have significantly expedited the approval process for fixed asset investment projects, reinforcing the foundation for optimizing the business environment in the region [3] Long-term Reform Outcomes - The success of the Jiangbei New Area in the "one thing" initiatives is a result of its long-term commitment to deepening "delegating power, streamlining administration, and improving services" reforms and enhancing the business environment [4] - The core concept of the "high-efficiency completion of one thing" reform is to innovate institutional mechanisms and empower digitalization, breaking down departmental barriers and reconstructing approval processes [4] - Looking ahead, the Jiangbei New Area is expected to introduce innovative measures in more fields and broader scopes, continuously enhancing its reputation for speed and service, thereby injecting stronger and more sustainable momentum into regional economic development [4]
合力找到服务群众的最大公约数(高效办成一件事)
Ren Min Ri Bao· 2025-12-03 22:29
Core Viewpoint - The article highlights the successful implementation of a cross-province service for newborn registration in the Yangtze River Delta region, showcasing improved efficiency and reduced bureaucratic hurdles for residents [1][2][3]. Group 1: Policy and Implementation - The Yangtze River Delta region, comprising Shanghai, Jiangsu, Zhejiang, and Anhui, has achieved data interconnectivity and mechanism integration to enhance cross-province administrative services [2]. - Jiangsu has been a pioneer in reforming administrative processes, including the newborn registration service, which has been streamlined to improve efficiency [2][3]. - The implementation of a unified standard and process for newborn registration across Jiangsu aims to eliminate discrepancies caused by local regulations [2][3]. Group 2: Technological Integration - The integration of technology in the newborn registration process has allowed for smoother communication between various departments across provinces, facilitating quicker service delivery [3][4]. - The establishment of a working group for cross-province coordination has led to the development of a more cohesive approach to administrative tasks, reducing barriers that previously existed [3][4]. Group 3: Service Efficiency - The newborn registration process has been significantly optimized, reducing the number of steps from 15 to 2 and the processing time from 18 days to 5 days [5]. - The introduction of online platforms for service applications has streamlined the process, allowing residents to submit necessary documents electronically [5][6]. - The Yangtze River Delta's "One Network for All" platform has launched over 300 cross-province services, enhancing the overall efficiency of administrative processes [6][7]. Group 4: Broader Implications - The success of the newborn registration service is part of a larger initiative to improve administrative efficiency across various sectors, including healthcare and public services, in the Yangtze River Delta [6][7]. - The collaboration between government departments and banks has facilitated the integration of over 643 administrative tasks into banking services, further simplifying the process for residents [7].
增强供需适配促进形成3个万亿级消费领域|营商环境周报
Group 1 - The State Administration for Market Regulation has introduced a new credit repair management method to encourage individuals to correct violations and rebuild credit, effective from December 25 [1] - The new method categorizes violations into three levels: minor, general, and serious, each with different public disclosure periods and repair conditions [1] - Minor violations with only warnings will not be publicly disclosed, while general violations will have a minimum disclosure period of three months and a maximum of one year; serious violations will be disclosed for a minimum of one year and a maximum of three years [1] Group 2 - The Ministry of Industry and Information Technology and six other departments have issued a plan to enhance the supply of consumer goods, aiming to create three trillion-yuan consumption sectors and ten billion-yuan consumption hotspots by 2027 [2] - The plan includes 19 key tasks focusing on new technology applications, expanding the supply of unique products, and creating new consumption scenarios [2] - Key industries targeted include smart connected vehicles, smart home products, consumer electronics, and green building materials, with a goal to develop iconic products and innovative enterprises [2] Group 3 - The plan emphasizes the need to improve the supply of baby products, quality student supplies, trendy fashion items, and products for the elderly [3] Group 4 - The Ministry of Industry and Information Technology has initiated commercial trials for satellite IoT services, targeting industries such as transportation, energy, and agriculture [4] - The trials aim to enhance market supply, stimulate market activity, and establish a safety regulatory framework for emerging industries [4] - Companies that fail to provide services or violate regulations may have their trial qualifications revoked [4] Group 5 - Hunan Province has launched initiatives to create friendly environments for new employment groups, addressing issues faced by delivery workers and couriers [5] - Specific measures include optimizing delivery environments, improving access to buildings, and providing essential services like drinking water and charging stations [5] - The initiative aims to enhance the overall working conditions for new employment groups [5] Group 6 - Sichuan Province has released guidelines to improve government services and administrative efficiency through the "Efficient Completion of One Thing" initiative [6] - The guidelines propose the integration of artificial intelligence into government services to provide intelligent support for both citizens and officials [6] - The focus is on creating a list of key services and exploring streamlined processes for various stages of business development [6] Group 7 - Hangzhou has introduced a new land management reform to align land use with industrial needs, promoting a market-oriented approach [7] - The reform includes categorizing commercial land into industrial and real estate types, with incentives for industrial land use [7] - The city is piloting flexible land use policies to adapt to changing industrial trends, enhancing the responsiveness of land planning [7][8]
【咸阳】架起惠民利企“连心桥”
Shan Xi Ri Bao· 2025-11-25 22:58
Group 1 - The core viewpoint of the articles highlights the efforts of Xi'an in enhancing government services and transparency to better serve enterprises and the public [1][2][3] - Xi'an has established a comprehensive government service matrix that integrates online and offline services, facilitating easier access for citizens and businesses [2][3] - The city has implemented over 15 "efficient completion of a task" services, optimizing processes to reduce the burden on citizens and improve service efficiency [2][3] Group 2 - Xi'an has developed a standardized directory of over 30,000 public service items, with an annual increase of 8% in the proactive disclosure of government information [1] - The city has created 1,271 government service areas across various levels, serving over 2 million people annually [2] - Xi'an has signed cooperation agreements with 29 counties in neighboring cities to expand cross-regional service capabilities, enhancing convenience for citizens and businesses [3] Group 3 - The "Xianqi Tong" platform has published 8,983 supportive policies and registered 2,977 enterprises, showcasing the city's commitment to leveraging digital technology for better service delivery [3] - Future plans include institutionalizing proactive policy communication by government officials and maintaining a high-quality development checklist to further enhance service efficiency [3]