Group 1 - The company has issued a statement addressing false information circulating online that links the normal condensation phenomenon in summer cabins to cabin sales [1] - The condensation is a common physical reaction caused by the interaction of humid air and dry cold air from the air conditioning, which disappears shortly after takeoff [1] - The company has been educating passengers about this phenomenon through various official channels and has confirmed that cabin temperatures are maintained within a comfortable range without intentionally lowering them to sell blankets [1] Group 2 - Recently, several passengers have complained about the cabin being too cold, likening it to a cold storage, and reported that blankets are not provided for free but must be purchased for 15 yuan each [3] - Passengers have raised concerns that the cabin temperature may be intentionally lowered to encourage the purchase of blankets [3]

Core Viewpoint - Spring Airlines has addressed and refuted false information circulating online that incorrectly associates the normal condensation phenomenon in summer cabins with cabin sales practices [3]. Summary by Sections Company Response - The company confirmed that the condensation seen in summer cabins is a common physical reaction caused by the interaction of humid air and cold air from the air conditioning, which dissipates quickly after takeoff [3]. - Spring Airlines has been proactive in educating passengers about this phenomenon through various official channels over the years [3]. Legal Actions - The company has collected evidence against the spread of false information and has urged media and users to delete such content [3]. - Spring Airlines plans to take legal action against any malicious acts that damage its reputation, holding responsible parties accountable [3].

Core Viewpoint - The company has issued a statement addressing false information circulating online that links the normal condensation phenomenon in summer cabins to the sale of blankets, asserting that there is no intention to lower cabin temperatures for blanket sales [1][3]. Group 1: Company Response - The company confirmed that the condensation observed in summer cabins is a common physical reaction caused by the interaction of humid air and dry air from the air conditioning, which dissipates quickly after takeoff [1][3]. - The company has actively responded to and debunked these rumors through various official channels over the years, ensuring that cabin temperatures are maintained within a comfortable range [1][3]. - The company has collected evidence against the false claims and urged media and users spreading misinformation to delete the content, stating that it will pursue legal action against those maliciously damaging its reputation [1][3]. Group 2: Public Appeal - The company calls on the public to refrain from creating, spreading, or believing in rumors, emphasizing the importance of maintaining a civilized, harmonious, and healthy online environment [3].

8月1日消息，格力电器发布严正声明，声明指出，近期网络上出现题为《格力空调爆出丑闻：高管内外 勾结骗取侨商钱财》的不实文章，对此，格力电器经内部核查确认，公司及其高管与该文章中提及的 "张某利" 不存在任何不正当往来。 声明强调，发帖人在未向格力电器进行任何核实的情况下，擅自散布 "高管内外勾结骗取侨商钱财" 等 言论，纯属造谣诽谤行为。 针对上述不实信息对公司及高管声誉造成的严重损害，格力电器在声明中明确表示，已完成相关证据取 证工作，并已向公安机关报案，将坚决采取法律措施追究相关主体的责任，以维护自身合法权益。 同时，格力电器提醒广大合作伙伴，若有业务合作需求，应直接与公司官方渠道联系，切勿轻信任何中 介或个人信息，以免上当受骗。如发现受骗情况，应及时向公安机关报案。 责任编辑：李思阳 ...

Core Viewpoint - The company has formally filed a lawsuit against Ms. Zhang for spreading false information about "fake health checkups" which has severely harmed the company's legal rights and reputation [1][2]. Group 1: Company Response - The company expresses deep sympathy for Ms. Zhang's illness but emphasizes that being ill should not justify defaming the company [1]. - The lawsuit is based on the premise that Ms. Zhang's actions have not only harmed the company but also undermined public trust in the entire health checkup industry [1]. - The company highlights its commitment to health management services over the past 20 years and the negative impact of Ms. Zhang's statements on its employees and clients [1]. Group 2: Industry Impact - The company asserts that both private health checkup centers and public hospitals share the responsibility of providing diverse health checkup services to the public [1]. - Ms. Zhang's allegations have the potential to create a trust crisis not only for private health checkup centers but also for the entire healthcare industry in China, including public hospitals [1].

Core Viewpoint - The article discusses the dispute between Gree Electric Appliances and the "Consumer Protection" complaint platform regarding the validity and credibility of complaint data published by the platform, highlighting issues of transparency and legal actions taken by Gree [1][3][4]. Group 1: Gree's Statement - Gree Electric Appliances issued a statement questioning the credibility of the "Consumer Protection" platform, claiming it lacks official qualifications and transparency in its data collection methods [1][4]. - The platform's operating entity was identified as "Shenzhen Consumer Protection Information Technology Co., Ltd.", which Gree claims has been listed as a seriously illegal and untrustworthy enterprise and had its business license revoked [1][4]. - Gree has taken legal measures to protect its rights and those of consumers against the claims made by the platform [1]. Group 2: Response from "Consumer Protection" - The "Consumer Protection" platform responded, asserting that it operates normally and refuting Gree's claims about its legal status, stating that the correct operating entity is "Shenzhen Consumer Bao Network Technology Co., Ltd." [3][4][6]. - The platform emphasized that the complaint data it publishes is based on real consumer complaints and is objective and truthful [5][6]. - It highlighted that consumer complaints are often a reflection of service or product issues, and that addressing these complaints is essential for competitive businesses [3][6]. Group 3: Data and Statistics - The article references a report from "Consumer Electronics Magazine" that cites complaint data from the "Consumer Protection" platform, indicating that Gree had the highest complaint volume at 1.383 million, with a resolution rate of 48.88% [7][9]. - Other brands mentioned include Midea with a complaint volume of 1.09 million and a resolution rate of 79.47%, and Xiaomi with 360 complaints and a resolution rate of 88.61% [9].

Core Viewpoint - The recent controversies surrounding Pang Donglai highlight the dual challenges faced by well-known companies in the era of social media, including malicious rumors and opportunistic infringement [3][4]. Group 1: Company Response - Pang Donglai faced accusations of "exorbitant pricing" on its jade products, leading to a viral topic on social media [1][3]. - The company responded effectively by releasing sales data and allowing third-party quality inspections, demonstrating a proactive approach to managing its reputation [3][4]. - Legal actions were initiated against the infringing brand "Pang Dou Lai," showcasing the company's commitment to protecting its intellectual property [4]. Group 2: Industry Challenges - The rise of "black mouth" rumors and opportunistic marketing tactics poses significant threats to businesses, necessitating the establishment of a "fact defense system" [4]. - The emergence of brands mimicking established names disrupts fair market competition and raises concerns about trademark infringement [4]. - The regulatory environment is evolving, with initiatives like the 2025 "Clear and Bright" action plan focusing on addressing online defamation against enterprises [4]. Group 3: Brand Management - In the information age, companies must adapt to heightened scrutiny and transform external pressures into opportunities for self-improvement [7]. - Continuous enhancement of product and service quality is essential for maintaining brand image amidst public scrutiny [7]. - Building robust quality control and honest operations serves as a foundation for resisting risks and overcoming malicious attacks [7].