司机权益保障
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货拉拉发布十项司机权益保障举措:解除行为分与提现关联,让算法和规则更透明
Zheng Quan Shi Bao Wang· 2025-12-30 03:42
深圳货车司机夏清平今年50岁,几年前他曾短暂加入过货运平台,但因为平台要求粘贴车贴影响了他在工厂的运输工作,后来退出了平台。几天前,他来到 货拉拉门店,在咨询过可以不贴车贴加入平台后,他很快办理了加入流程。 "对于我们有固定运输工作的司机而言,贴车贴还是不方便。"他说,自己每天要为工厂运输货物,工厂针对带车贴车辆有进出限制,现在加入平台可以选择 不贴车贴,也就可以利用空闲时间接平台订单提高收入了。 马择静加入货拉拉平台已有10年,是一名非减佣卡司机。近期,当他得知自己可以从每天接2单增加至3单,为此感到开心。他算了一笔账:利用空闲时间接 平台订单,每个起步价订单花费半个小时,每天接3个订单可以增收近100元,有时跑长途还能接一个平台订单回来,"赚够回来的油费"。 "调整非减佣卡司机接单限制"是货拉拉近期规则革新的一个措施。12月29日,货拉拉发布了第二期的平台规则和产品功能优化成果,推出了司机自主选择车 贴、解除司机行为分与提现关联、调整非减佣卡司机接单限制等放宽司机管控的举措。加上此前发布的第一期保障司机收入的规则,货拉拉共公布了十项提 升司机权益保障的举措。 今年7月,货拉拉、滴滴送货、快狗打车、满帮集团 ...
山东7个出租车网约车司机驿站入选全国可复制推广项目名单
Da Zhong Ri Bao· 2025-12-02 01:16
Core Viewpoint - The establishment of driver service stations in Shandong province aims to enhance the support for taxi and ride-hailing drivers, addressing their needs for food, rest, and vehicle maintenance, while also being recognized as a national model for replicable projects [2][3]. Group 1: Driver Service Stations - Seven driver service stations in Shandong have been selected for a national replicable promotion project, leading the country in the number of recognized stations [2]. - The service stations provide essential services such as affordable charging, meals, and legal assistance, transforming from basic rest areas to comprehensive support hubs for drivers [2][4]. Group 2: Driver Needs and Solutions - Drivers typically operate over 10 hours daily, facing challenges such as difficulty in dining, resting, and vehicle maintenance, which the service stations aim to address [3]. - A multi-channel communication platform has been established to ensure drivers' concerns are heard and addressed, including direct connections to associations and government departments [3]. Group 3: Legal and Psychological Support - Legal aid stations and psychological counseling services have been set up at the service stations to assist drivers with legal issues and disputes, enhancing their overall support [4]. - The integration of legal services has proven effective, as demonstrated by a case where a driver received compensation for damages through legal assistance [4]. Group 4: Economic Impact and Sustainability - The service stations not only support drivers but also promote local agricultural products, enhancing market reach and providing additional income for farmers [5]. - A diverse service model, including maintenance, charging, and retail, is essential for the sustainable operation of the service stations, allowing them to generate revenue while serving the community [4][5].
第七届滴滴司机节分会场在北京举办 六大改善举措与司机保障计划2.0同步升级
Cai Jing Wang· 2025-11-20 12:13
Core Points - The seventh "Didi Driver Festival" was held in Beijing on November 18, celebrating the contributions of over 100 drivers and addressing their concerns regarding income rewards, cheating prevention, experience improvement, and welfare protection [1][2] - Didi has launched a "Ten-Year Driver Incentive Program" to honor 100 drivers who have been with the platform for over ten years, providing each with a cash reward of 18,888 yuan and a custom trophy [3] - Didi has implemented six major improvement measures for 2025, including "off-season no-order compensation" and "penalty compensation" to enhance driver experience and security [3][5] Event Highlights - The festival included practical gifts for drivers, interactive games, and awards for outstanding drivers, fostering a celebratory atmosphere [2] - Didi organized events in 16 cities, awarding honors to 116 drivers and illuminating landmark buildings in ten cities to celebrate the occasion [2] - The event featured a "Driver Festival Welfare Square" on the Didi driver app, offering various prizes and cash rewards to drivers [4] Social Responsibility - Didi's "Didi Care Public Welfare Assistance Program" has supported over 2,500 driver families facing major illnesses or accidents since its establishment in 2018 [4] - The company aims to be a more responsible and trustworthy platform, continuously enhancing its welfare programs for drivers [4] Driver Rights and Benefits - Didi is upgrading its "Didi Driver Protection Plan" 2.0 in 2025, focusing on income security, welfare protection, and a feedback mechanism for drivers [5][7] - The company is committed to improving drivers' income levels and welfare systems, ensuring a better driving experience [7]
滴滴举办第七届司机节 网约车CEO孙枢宣布加大司机公益投入
Xin Lang Ke Ji· 2025-11-19 11:08
Core Points - The seventh "Didi Driver Festival" was held in 17 cities across the country starting November 18, with Didi's founder and CEO Cheng Wei delivering a video address [1] - Didi established the Driver Festival to recognize and motivate drivers who work hard and provide quality service, while also reporting on the company's progress over the past year [1] - Didi launched the "Ten-Year Driver Incentive Program" to honor 100 driver representatives who have been with the platform for over ten years, aiming to inspire more outstanding drivers [1] Group 1 - CEO of Didi's ride-hailing platform, Sun Shu, emphasized that income is the primary concern for drivers, and that service, innovation, and quality are essential to increase passenger demand and expand the market [1] - Didi is implementing innovative services tailored to specific scenarios, such as Didi Light Enjoy, Selected Fast Car, Charter, and Pet Travel, to meet diverse consumer needs and boost travel consumption [1] - Didi plans to continue increasing its investment in driver welfare and has established the "Didi Care Public Welfare Assistance Program," which has supported over 2,500 driver families facing major illnesses or accidents since its inception in 2018 [1] Group 2 - In 2025, Didi will upgrade the "Didi Driver Protection Plan" 2.0, enhancing driver rights and protections in four areas: income security, care and welfare, rights protection, and feedback and supervision mechanisms [2]
滴滴送货发布运费垫付保障 100%覆盖平台司机
Xin Lang Ke Ji· 2025-10-30 06:53
Core Points - Didi Freight has launched a "freight advance guarantee" program to ensure that drivers receive full payment if they do not receive their freight within seven days after completing an order [1][3] - The program aims to address the complex issue of freight payment delays, which affects 75.77% of truck drivers according to a survey [3] - Didi Freight's initiative is seen as a significant step towards improving the industry ecosystem and protecting driver rights [3][4] Group 1: Company Initiatives - Didi Freight's "freight advance guarantee" covers all drivers on the platform and was officially launched during a communication meeting focused on driver rights [1] - The program has led to a 95% reduction in complaints regarding freight payment delays and a 63% decrease in disputes related to these delays since its trial run began in July [3] - Didi Freight has implemented a comprehensive driver rights protection plan that includes ten measures, such as compensation for empty runs and zero liability for cargo damage [4] Group 2: Industry Context - The issue of freight payment delays is attributed to various factors, including malicious withholding by shippers and disputes arising from cargo damage or delays [3] - A significant portion of drivers (48.99%) support extreme measures like withholding cargo to recover unpaid freight, highlighting the severity of the issue [3] - The industry is encouraged to adopt a collaborative governance model involving government regulation, industry cooperation, and platform self-governance to effectively address freight payment issues [3]
货拉拉更新招股书:2025年上半年履约订单同比增长34%,但变现率持续走低
Di Yi Cai Jing· 2025-10-27 16:16
Core Viewpoint - The announcement from the Hong Kong Stock Exchange reveals that Lalamove (operated by Huolala) has updated its prospectus, indicating strong revenue growth and market leadership in the logistics sector, particularly in the closed-loop freight transaction value [1][2][4]. Financial Performance - In the first half of 2025, Huolala achieved revenue of $935 million, representing a year-on-year increase of 31.8% [3][5]. - The total completed orders exceeded 455 million, marking a 34% increase year-on-year, with a global transaction value of $5.967 billion, up 17.7% [2][3]. - Adjusted profit (non-IFRS) for the same period was $272 million, with corporate income tax paid amounting to $37.72 million, significantly higher than the previous year [3][5]. Market Position - Huolala is recognized as the largest logistics transaction platform globally in terms of closed-loop freight transaction value for the first half of 2025 [1][2]. - The company operates in over 400 cities across 14 markets, maintaining a leading market position [4]. User Engagement - The average monthly active merchants reached 19.7 million, while the average monthly active drivers was approximately 2 million [4]. - Huolala has the highest number of average monthly active merchants among logistics platforms globally [4]. Revenue Composition - The revenue from diversified logistics services in mainland China increased significantly, rising from 30.5% in the first half of 2024 to 40.1% in the first half of 2025 [5][7]. - The freight platform service monetization rate in mainland China has been declining, recorded at 9.2% for the first half of 2025, down from 10.3% in 2023 [7][8]. Strategic Initiatives - The decline in monetization rate is attributed to the company's ongoing efforts to reduce fees and commissions for drivers, which began in 2024 [8][13]. - Huolala has committed to enhancing driver rights and reducing commission rates, with plans to invest at least $7.5 million in driver discounts and protections [13][8]. International Expansion - Huolala has been expanding its business into Southeast Asia and Latin America since 2014, with a focus on replicating its successful business model from mainland China [14][17]. - The overseas market accounted for 9.5% of total revenue in the first half of 2025, indicating significant growth potential [14][17]. Industry Outlook - The global road freight industry has a low penetration rate of digital platforms, currently at 2.4%, with expectations to rise to 3.4% by 2029, presenting substantial growth opportunities for Huolala [17].
汽车视点 | 网约车平台集体下调抽成比例 司机缘何体感不一
Xin Hua Cai Jing· 2025-08-24 03:16
Core Viewpoint - The competitive ride-hailing market is witnessing a shift as multiple platforms announce reductions in commission rates, with a focus on improving drivers' hourly income as a key to sustainable industry development [1][2][3] Group 1: Commission Rate Reductions - Didi Chuxing announced it will lower the maximum commission rate from 29% to 27% by the end of the year, with excess amounts returned to drivers [2] - T3 Mobility will also cap its commission at 27% and reduce the proportion of orders with a 26%-27% commission from 21% to 17%, while offering a 25% cap for drivers with over 50 monthly orders [2] - Cao Cao Mobility has decreased its commission from 22.7% to 22.5%, and Gaode Dache will support driver rights by ensuring that no more than 80 partner platforms exceed a 27% commission cap [2] Group 2: Driver Concerns and Market Dynamics - Drivers express that their primary concern is not the commission rate but their actual hourly income, which is crucial for the industry's sustainable development [1][3] - The industry faces a "supply exceeds demand" situation, with 389 ride-hailing platforms licensed as of June 2025, leading to declining driver incomes [4] - A Shanghai driver reported a drop in monthly income from around 12,000 yuan to over 8,000 yuan despite working longer hours [4] Group 3: Industry Challenges and Practices - Issues such as "layered reselling" of orders persist, where platforms sell orders to other platforms, leading to multiple commission deductions and significantly reducing drivers' earnings [5] - Some platforms have introduced "commission-free cards," but drivers report mixed results, with concerns that these cards may lead to fewer orders or less favorable assignments [6] Group 4: Recommendations for Improvement - The industry should focus on improving drivers' hourly income and working conditions, as this is more critical than just reducing commission rates [7] - There is a need for diversified business growth within the industry to enhance overall market size and create a better environment for driver income [8] - Establishing a comprehensive rights protection system for drivers, including income guarantees based on local minimum wage standards, is essential for safeguarding their interests [8]
多家网约车平台宣布调低抽成比例,订单抽成上限不超27%
Qi Lu Wan Bao· 2025-08-23 06:45
Core Viewpoint - The recent reduction in commission rates by multiple ride-hailing platforms aims to improve driver earnings and enhance their experience, responding to ongoing concerns about high commission rates impacting driver income [1][3][9]. Group 1: Commission Rate Changes - Didi Chuxing and T3 have lowered their maximum commission rates from 29% to 27%, while Cao Cao Chuxing has reduced its rate to 22.5% [1]. - Gaode Dache plans to push for a maximum commission rate of no more than 27% across at least 80 partner ride-hailing platforms [1]. Group 2: Impact on Drivers - Many ride-hailing drivers have experienced a decline in income due to various factors, including reduced ride volume and changes in pricing rules, making the reduction in commission rates a positive development for them [5]. - A driver reported that after working long hours, their net earnings were around 300 to 400 yuan, indicating that lower commission rates would lead to higher take-home pay [7]. Group 3: Expert Opinions - Experts believe that the adjustment in commission rates could alleviate the long-standing issue of high commission rates affecting drivers [9]. - A transportation research expert from Tsinghua University noted that while the direction of reducing commission rates is positive, there is still room for further reductions to better protect driver rights [11].
多家网约车平台集体官宣:降低!
Sou Hu Cai Jing· 2025-08-23 00:51
Core Viewpoint - The recent decision by multiple ride-hailing platforms to lower commission rates is aimed at improving driver earnings and addressing long-standing issues within the industry [1][3]. Group 1: Commission Rate Changes - Major ride-hailing platforms such as Didi Chuxing, Cao Cao Mobility, and T3 Mobility have announced reductions in their maximum commission rates, with Didi and T3 lowering it from 29% to 27%, and Cao Cao reducing it to 22.5% [1]. - Gaode Dache has committed to ensuring that at least 80 partner ride-hailing platforms will have a commission cap of no more than 27% [1]. Group 2: Impact on Drivers - The reduction in commission rates is seen as a positive development for drivers, who have been experiencing declining incomes due to various factors, including reduced ride volumes and changes in pricing rules [3][5]. - Experts believe that this adjustment could alleviate the long-standing issue of high commission rates that have troubled drivers [5]. Group 3: Industry Response - The move to lower commission rates is viewed as a proactive step by ride-hailing platforms to share development benefits with drivers and improve their overall experience [3]. - There is a call for further reductions in commission rates, as the current decreases are not substantial enough, indicating that more room for improvement exists [7].
滴滴、曹操出行等集体官宣:降低抽成
Sou Hu Cai Jing· 2025-08-22 11:16
Core Viewpoint - Multiple ride-hailing companies have announced reductions in commission rates, aiming to enhance driver benefits and stabilize their income [1][3][9]. Group 1: Didi Chuxing - Didi Chuxing will lower the maximum commission rate from 29% to 27% by the end of this year, with any amount exceeding 27% being refunded to drivers [2][3]. - Currently, orders with commissions above 27% are minimal, but the adjustment is intended to benefit all drivers on the platform [3]. - Didi aims for an average commission rate of 14% across all orders by 2024, providing transparency in earnings through the driver app [7]. Group 2: T3 Chuxing - T3 Chuxing has set a maximum commission rate of 27%, with the proportion of orders at 26%-27% expected to decrease from 21% to 17% by year-end [9]. - For drivers completing at least 50 orders per month, the commission cap will be 25%, with any excess refunded [9]. Group 3: Cao Cao Chuxing - Cao Cao Chuxing has reduced the commission cap for app and mini-program orders from 22.7% to 22.5%, reflecting a commitment to share development benefits with drivers [9][10]. Group 4: Gaode Dache - Gaode Dache is collaborating with over 80 ride-hailing platforms to ensure commission rates do not exceed 27%, ensuring drivers receive at least 73% of the passenger fare [10]. - The information service fee cap will be reduced to 9%, and initiatives will be implemented to lower overall costs for drivers by 2% [10].