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景德镇“鸡排哥”抵制“黄牛”,限购2份,怕顾客排队排太久
据钱江视频,近日为抵制黄牛囤货加价行为,江西景德镇"鸡排哥"李俊永宣布每人限购2份鸡排。他对 此表示,黄牛高价转售严重侵犯了排队顾客的利益,浪费他人时间,且扰乱市场秩序。此前,其鸡排被 黄牛炒至50元一份,价格抬高近10倍。此举旨在让更多顾客公平购买,维护排队秩序与经营初心。 (原标题:景德镇"鸡排哥"抵制"黄牛",限购2份,怕顾客排队排太久) ...
21调查|二手车价坚挺:小米“催收尾款”的锅,“黄牛”们不背
Core Viewpoint - Xiaomi is facing backlash from car owners due to aggressive payment collection practices for vehicles that have not yet been delivered, leading to a decline in customer trust and potential reputational damage [1][3][12]. Group 1: Customer Experience and Complaints - Customers, such as Lucia, have reported being pressured to pay the remaining balance within seven days despite the vehicle not being delivered, causing frustration and confusion [1][2]. - A survey indicated that multiple owners of the YU7, SU7, and SU7 Ultra models are experiencing similar issues with payment demands before vehicle delivery [2][12]. - The SU7 Ultra owners are particularly affected, having invested significant amounts but facing delays and lack of communication regarding delivery timelines [15][16]. Group 2: Company Policies and Practices - Xiaomi has included clauses in its purchase agreements that allow for the cancellation of orders and forfeiture of deposits if payments are not made promptly [8][12]. - The company justifies its payment collection practices by citing the need to mitigate risks associated with potential order cancellations and to combat scalping [5][7]. - Legal experts suggest that Xiaomi's practices may not align with consumer protection laws, potentially rendering some of its payment terms invalid [6][16]. Group 3: Market Position and Competition - Despite the controversies, Xiaomi has achieved significant sales milestones, with over 311,700 vehicles delivered within 15 months, outperforming competitors like NIO [2][3]. - However, the aggressive payment tactics may lead to a loss of customer loyalty and market share as competitors like Xpeng and Li Auto are poised to attract dissatisfied customers [17][18]. - The company is under pressure to improve production capacity and delivery timelines to maintain its competitive edge in the rapidly evolving automotive market [17][18].
未验车先交几十万,小米被曝催收尾款:否则取消订单定金作废,车主炸锅:又不是买白菜
Core Viewpoint - Xiaomi is facing backlash from car owners due to aggressive demands for payment of remaining balances before vehicle delivery, leading to dissatisfaction and loss of trust among customers [3][19][27]. Payment Terms - Xiaomi's purchase agreement stipulates that customers must pay the remaining balance within seven days of receiving a payment notification, with failure to do so resulting in order cancellation and forfeiture of the deposit [2][6][9]. - The company has been reported to request early payment under certain conditions, such as when a vehicle is about to be produced or if there is a high likelihood that the customer will not take delivery [9][10][12]. Customer Reactions - Many customers, including those who have invested significant amounts (up to 500,000 yuan), express frustration over being pressured to pay for vehicles that have not yet been delivered, especially amid concerns about potential vehicle issues [3][6][22]. - Some customers have resorted to creative means to reclaim their deposits, indicating a high level of dissatisfaction with Xiaomi's practices [13][25]. Market Context - Xiaomi's rapid growth in vehicle deliveries, with over 311,700 units delivered in 15 months, has drawn scrutiny as the company navigates challenges such as production delays and customer trust issues [6][27]. - The automotive industry typically allows for payment upon delivery, contrasting with Xiaomi's approach, which has not been adopted by other manufacturers [7][8]. Legal Perspectives - Legal experts suggest that Xiaomi's payment demands may not be enforceable if they are deemed unreasonable or if the company fails to adequately inform customers of their obligations [11][26]. - The company has been accused of not fulfilling its duty to clarify significant terms in the purchase agreement, which could lead to legal challenges from dissatisfied customers [26]. Competitive Landscape - Xiaomi's aggressive payment collection strategy may be a response to competition from other automakers, as customers consider alternatives due to long wait times and delivery uncertainties [27][28]. - The company is under pressure to improve production capacity and delivery efficiency to retain customer loyalty and avoid losing market share to competitors [27][29].
黄牛贩卖会员免排队权益,巴奴回应
Nan Fang Du Shi Bao· 2025-07-17 13:55
Core Viewpoint - The incident involving a foreign individual being deceived by scalpers highlights the ongoing issue of ticket scalping in the restaurant industry, particularly concerning priority dining tickets at Ba Nu restaurant. Group 1: Incident Overview - A 26-year-old foreigner purchased a "priority dining ticket" for 30 yuan through a second-hand platform, only to find it invalid upon arrival at the restaurant [1] - The incident sparked discussions on social media, with users expressing concern over the prevalence of scalping and its impact on foreign visitors [1] Group 2: Company Response - Ba Nu acknowledged the issue, stating that the priority dining tickets are non-transferable and that scalpers exploit this to sell invalid tickets [2] - The company has been actively working to combat scalping, including posting notices at store entrances and announcing system upgrades to prevent unauthorized ticket sales [2] Group 3: Future Plans - To address long wait times, Ba Nu plans to increase the number of new store openings in the second half of the year, aiming to enhance operational efficiency and customer experience [3] - The company intends to open dozens of new locations based on customer feedback, with a current total of 145 directly operated stores projected by June 2025 [3]