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莫让免密支付成为老年人的“甜蜜负担”
Bei Jing Shang Bao· 2025-10-22 15:38
Core Viewpoint - The article highlights the challenges faced by elderly users in the digital payment landscape, particularly regarding "no-password payment" and "buy now, pay later" features, which often lead to unintended financial burdens [1][2]. Group 1: Issues Faced by Elderly Users - Many elderly users inadvertently activate small-amount no-password payments, leading to repeated purchases and financial confusion [1][2]. - The design of payment platforms often complicates the process of disabling these features, requiring multiple steps that can be overwhelming for those unfamiliar with technology [2]. - Default settings that favor "no-password payment" exacerbate the problem, as elderly users may not notice these options and end up with unexpected charges [2]. Group 2: Recommendations for Improvement - There is a pressing need for payment platforms and institutions to adopt a more user-friendly approach, eliminating default selections for sensitive payment features and ensuring clear communication [2]. - Implementing an "elderly mode" in app interfaces that simplifies processes and highlights key information is essential for improving usability for older adults [2]. - Regular family interactions to educate elderly members about digital payments and potential scams can help build a protective barrier against financial mishaps [3]. Group 3: Regulatory and Social Responsibility - Strengthening consumer protection mechanisms for elderly digital users and increasing penalties for misleading activation of payment features is crucial [3]. - Establishing a streamlined complaint process for elderly users can enhance their ability to seek redress and protect their rights [3]. - Emphasizing safety and informed consent in payment processes will ensure that digital payment tools serve as genuine conveniences rather than burdens [4].
【西街观察】莫让免密支付成为老年人的“甜蜜负担”
Bei Jing Shang Bao· 2025-10-22 14:53
Core Viewpoint - The article highlights the challenges faced by elderly users in navigating digital payment systems, particularly with features like "no-password payment" and "buy now, pay later," which can lead to unintended charges and repeated purchases [1][2]. Group 1: Issues Faced by Elderly Users - Many elderly users inadvertently activate small-amount no-password payments or "buy now, pay later" options, leading to confusion and financial burdens [1]. - The design of digital payment systems often creates barriers for elderly users, with rapid pop-up prompts and hidden options that are difficult to understand [1][2]. - The process of disabling these payment features is complicated, requiring multiple steps that can be overwhelming for those unfamiliar with technology [2]. Group 2: Recommendations for Improvement - There is a pressing need for "age-friendly" modifications in payment systems to prevent these burdens from becoming overwhelming for elderly users [2]. - Payment platforms and institutions should eliminate default selections for sensitive payment features and implement clear prompts, possibly including mandatory knowledge checks or facial recognition for confirmation [2]. - A true "elderly mode" should be developed, simplifying processes and highlighting key information to enhance usability for older adults [2]. Group 3: Family and Regulatory Support - Families should engage in regular discussions about digital payment safety, helping elderly members understand the importance of cautious online behavior [3]. - Regulatory measures are essential to protect elderly consumers, including stricter penalties for misleading activation of payment features and simplified complaint processes [3][4]. Group 4: Overall Conclusion - Ensuring that payment systems prioritize "safety" and "informed consent" is crucial for making these tools genuinely beneficial for all users, particularly the elderly [4].
手机及微波炉等电器智能升级,老人为啥越用越心慌?
Qi Lu Wan Bao· 2025-10-20 09:28
Core Viewpoint - The article highlights the challenges faced by elderly individuals in navigating modern digital devices and services, emphasizing the need for better design and accessibility to bridge the digital divide for seniors [1][14]. Group 1: Digital Device Usability - Many elderly users struggle with complex interfaces of modern devices, such as smart TVs and microwaves, leading to frustration and reliance on others for assistance [2][3][4]. - Specific examples illustrate the difficulties, such as an elderly woman needing to memorize a complicated sequence of remote control buttons to watch TV, and another elderly man unable to use a multifunction microwave due to its complex controls [2][4]. - The existence of "senior modes" in devices is often not sufficient, as they still present challenges in usability and do not adequately simplify the experience for elderly users [3][6]. Group 2: Smartphone Challenges - Elderly individuals face significant hurdles when trying to use smartphones, often reverting to simpler devices due to the complexity of modern smartphones [7][8]. - Instances of confusion arise from basic smartphone functions, such as scanning QR codes, where elderly users may inadvertently delete apps or fail to access desired features due to unclear instructions [7][8]. - The overwhelming presence of advertisements and complex app functionalities can lead to frustration and a negative experience for elderly users, as seen in the case of a weather app that inundated a user with ads [9][14]. Group 3: Financial Concerns and Digital Literacy - Many elderly individuals express concerns about financial transactions on digital platforms, fearing potential scams and fraud, which leads to hesitance in using banking features on their devices [14][15]. - The article discusses how elderly users may fall victim to misleading promotional tactics from digital platforms, resulting in unexpected charges or confusion regarding payment methods [14][15][17]. - There is a call for digital platforms to reduce complexity and improve user-friendliness to encourage elderly users to engage with technology without fear or confusion [17].
税务局捅破窗户纸:不是老人变潮了,是你根本不懂银发江湖
Xin Lang Cai Jing· 2025-07-28 19:14
Core Insights - The article highlights the significant economic contributions of the elderly population in China, challenging stereotypes about their consumption habits and capabilities [1][7] - It emphasizes the shift from traditional views of elderly spending to a more dynamic engagement in various sectors, including technology and experiential consumption [3][5] Group 1: Economic Contributions - Elderly-related tax revenue increased by 28% year-on-year in the first half of the year, surpassing growth rates in other sectors like live-streaming e-commerce [1][6] - The number of elderly individuals engaging in education and new skills has surged, with a 120% increase in registrations for senior education programs [1][3] - Spending on smart devices by seniors rose by 47%, with significant interest in online stock trading and virtual tourism [3][4] Group 2: Changing Consumption Patterns - The elderly are moving towards experience-based consumption, with a 35% increase in the tourism market, while group tours have dropped to 20% of the market [3][4] - There is a notable rise in elderly participation in gaming, with older players showing higher engagement than younger demographics [3][4] - The demand for "age-friendly" products and services is growing, with a 210% increase in tax revenue from companies focused on adapting products for seniors [5][6] Group 3: Employment and Entrepreneurship - There has been a notable increase in tax filings from seniors, with 230,000 new taxpayers over 60, 30% of whom are re-entering the workforce [4][6] - Seniors are increasingly taking on entrepreneurial roles, with examples of successful businesses run by retirees outpacing younger counterparts [4][5] - The concept of "skills-based retirement" is gaining traction, with many seniors seeking meaningful work rather than traditional retirement roles [4][5] Group 4: Market Dynamics and Challenges - The article points out the rise of scams targeting the elderly, with a 180% increase in financial fraud cases related to retirement investments [6][7] - There is a significant digital divide, with only 12% of elderly individuals in rural areas engaging in online consumption compared to 68% in urban settings [6][7] - The need for businesses to adapt to the preferences and habits of older consumers is emphasized, moving beyond simplistic adaptations like larger text sizes [7][8]