Workflow
知识的诅咒
icon
Search documents
跳出带兵中的“专家盲区”
Ren Min Wang· 2025-10-25 01:21
心理故事 心理学家曾做过一项实验:他们请一组参与者担任"敲击者",从《生日快乐》等耳熟能详的歌曲中 挑选一首,在桌面上敲击它的节奏。另一组参与者担任"听猜者",根据这串敲击的节奏猜出歌名。 实验前,敲击者预测听猜者能猜中的概率应该在50%左右,因为歌曲大家都非常熟悉,节拍也很简 单。然而,实验结果却让人诧异,听猜者的正确率仅为2.5%,因为他们听到的只是一串难以辨识的嗒 嗒声。这就是心理学上著名的"知识的诅咒"效应。 基层案例 陆军某旅二级上士小李:作为一名新训骨干,我担负新兵训练工作。在我看来,像匍匐前进这样的 基础动作,只需要收腹、屈腿,依靠肘部和脚交替发力蹬爬即可,没有多大难度。教学过程中,我拆分 步骤、反复讲解、详细示范,手把手地去纠正新兵的姿势。可一些新同志就是掌握不了,有的同手同 脚、动作僵硬,有的蹬爬无力、原地不动,还有的越练越走样。看着他们吃力却不得要领的样子,我焦 虑又自责,那种"怎么说都不明白"的无力感不禁让我怀疑自己的教学能力。 为你支招 陆军某旅卫生连一级上士、心理骨干陈洪燕:工作生活中,我们时常会遇到这样的情况:机关干事 起草文电,自以为表述清晰,基层官兵却看不懂执行要点;干部骨干组 ...
看完西贝,重新思考消费者沟通
Xin Lang Cai Jing· 2025-10-13 08:13
Core Viewpoint - The main issue with Xibei lies in consumer communication, particularly regarding the perception of pre-prepared dishes and their pricing [3][5][6] Group 1: Consumer Perception - There is a disconnect between industry standards for pre-prepared dishes and consumer expectations, leading to misunderstandings [3][5] - Consumers often prioritize their own standards over industry norms, as illustrated by the example of Thunder Technology, which adapted to consumer feedback regarding product quality [4][5] - The failure to effectively communicate with consumers has resulted in a negative perception of Xibei's offerings [5][6] Group 2: Public Relations Strategy - Xibei's decision to open its kitchen to the public was criticized as a poor public relations move, as it did not align with consumer expectations [7][9] - The company’s approach to addressing the controversy has been seen as overly technical and lacking in emotional resonance, failing to engage consumers effectively [37][39] - The reliance on data and professional arguments in public discourse has not resonated with the general public, leading to a one-sided narrative against Xibei [34][36] Group 3: Brand Image and Communication - The brand's image has been negatively impacted by stories that portray its leadership as arrogant, which can deter consumer support [46][47] - Effective consumer communication requires brands to empathize with consumer perspectives and avoid challenging their basic understandings [60][62] - The concept of "knowledge curse" suggests that brands may struggle to communicate effectively if they assume consumers share their level of industry knowledge [59][62]
父母给孩子讲题,为什么容易急眼?
Jing Ji Guan Cha Bao· 2025-10-08 02:49
Core Points - Parents often experience frustration when helping their children with homework, leading to emotional outbursts and subsequent feelings of guilt and disappointment [1][2][3][4] - The cognitive gap between adults and children can lead to misunderstandings, as parents may forget the learning process from a child's perspective [5][6][7] - Parental anxiety about children's academic performance can exacerbate emotional reactions, creating a cycle of pressure and disappointment [7][8][9] - Strong emotional responses from parents can hinder children's ability to learn, as they may become overwhelmed and disengaged [8][9][10] - The role of parents should focus on emotional support rather than acting as teachers, as professional educators are better equipped to handle academic instruction [11][12][13][14]
400场企业AI落地交付后的心得:从凑热闹到有结果的三大误区与解法
Sou Hu Cai Jing· 2025-08-16 08:21
Core Insights - The article discusses the challenges faced by companies in implementing AI, highlighting that while many have adopted AI technologies, only a small percentage see significant economic value from them [1][3][14] - It identifies three major misconceptions that lead to failures in AI implementation: repeating past mistakes from the internet era, ignoring hidden costs of AI efficiency, and focusing too much on technology rather than human factors [5][14][25] Group 1: Misconceptions in AI Implementation - Misconception 1: Companies often treat AI as a quick-fix tool similar to past IT solutions, failing to integrate it deeply into their business processes [5][6][7] - Misconception 2: There is a tendency to overlook the hidden costs associated with AI, such as trial and error expenses and the need for effective workflows [14][15] - Misconception 3: Many organizations prioritize technology over the human element, neglecting the importance of employee engagement and understanding in successful AI deployment [25][26][27] Group 2: Strategies for Effective AI Integration - Companies should focus on understanding and validating existing workflows before deploying AI, ensuring that the technology complements and enhances these processes [11][12][19] - It is crucial to activate employees and encourage them to become co-creators with AI, rather than passive users, to maximize the technology's potential [27][30][32] - Organizations need to foster an environment that promotes learning and sharing of successful AI applications among employees to drive collective engagement and innovation [30][33]
骑着自行车看市场
虎嗅APP· 2025-05-09 10:47
Core Viewpoint - The article emphasizes the importance of understanding market dynamics from a grassroots perspective rather than a high-level, luxury viewpoint, suggesting that true insights come from observing everyday consumer behavior and environments [2][8][32]. Group 1: Market Understanding - The article discusses the concept of "灯下黑" (blind spots), indicating that professionals often overlook critical market insights while focusing on high-level analysis [3][5]. - It highlights the disconnect between luxury experiences and the realities of the broader market, suggesting that frequent travelers may lose touch with the average consumer's preferences and behaviors [8][10]. - The author argues that true market understanding requires immersion in everyday environments, such as local neighborhoods, rather than just high-end commercial areas [15][17]. Group 2: Consumer Behavior - The article illustrates how consumer preferences can be misjudged, using the example of airplane meals being sold to a demographic that may not have experienced flying [4][6]. - It points out that many consumers prioritize practicality and affordability over luxury, as evidenced by the popularity of budget travel options and local dining experiences [24][26]. - The discussion includes the observation that many consumers are willing to spend on experiences that are perceived as valuable, even if they seem mundane to industry insiders [28][31]. Group 3: Industry Insights - The article critiques the reliance on traditional market theories, suggesting that businesses often miss opportunities by not adapting to the realities of consumer behavior [21][22]. - It emphasizes the need for businesses to engage with the actual market conditions and consumer sentiments rather than relying solely on data from high-end environments [12][14]. - The author notes that understanding the local market dynamics is crucial for successful investment and business strategies, as many assumptions made by analysts can be misleading [18][30].