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对话未来商业丨巨头混战送红利?UU跑腿创始人乔松涛:即时配送从垄断红利回归效率竞争
Mei Ri Jing Ji Xin Wen· 2025-06-11 08:35
Core Insights - The company "UU Run" has maintained a low-profile operation in the competitive instant delivery market, focusing on service quality and operational efficiency rather than aggressive marketing and subsidies [5][6][8] - The founder, Qiao Songtao, emphasizes the importance of hands-on experience in optimizing delivery systems, stating that all employees are required to take delivery orders [5][6][14] - The company has achieved profitability and has strategically chosen to operate in lower-tier markets while planning to expand into first-tier cities in the future [7][14][23] Industry Dynamics - The instant delivery industry is experiencing a new wave of competition, driven by major players like Meituan, JD, and Ele.me, which has resulted in increased order volumes for "UU Run" [14][15] - The competition is shifting from a focus on market share to efficiency and service quality, as companies seek to establish unique advantages in a crowded market [15][16] - The industry is expected to evolve towards greater intelligence, scenario segmentation, and platform neutrality, with "UU Run" positioning itself as a foundational infrastructure for physical world deliveries [26][27] Business Strategy - "UU Run" has adopted a strategy of precise resource allocation, offering targeted subsidies based on demand scenarios rather than blanket promotions [11][12] - The company has minimal participation in large-scale price subsidies, focusing instead on maintaining service quality and operational efficiency [12][19] - Future plans include expanding service offerings in various scenarios, such as home services, logistics, and corporate deliveries, while leveraging technology for improved delivery capabilities [23][28] Technological Innovation - The company has a strong emphasis on technology, with 18% of its workforce dedicated to tech development, including a self-developed dispatch system and applications of AI [26][27] - "UU Run" is exploring low-altitude logistics and has initiated partnerships for drone delivery, indicating a commitment to innovative delivery solutions [28][29] Market Position - "UU Run" is positioned as an independent third-party platform, not reliant on any single major player, which allows it to serve the entire market effectively [15][19] - The company aims to build a competitive edge through service reliability and operational excellence, rather than engaging in price wars [16][19]