营商环境提升
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大力优化营商环境 加快高质量发展|12345,如何做好惠企利民“总客服”
Xin Lang Cai Jing· 2026-01-02 23:43
(来源:河北新闻网) 让王先生没想到的是,第二天一早,保定市文化广电和旅游局工作人员便来到大剧院进行实地调查,并 在5天内优化、增设了多种标识牌。该问题解决后,保定市12345热线再未接到类似诉求。 推动"热线+文旅"协同联动,保定市12345热线设置了文旅服务专线专席,建立快速响应机制,文旅工作 人员进驻热线值守,接到游客诉求后,快速对接并限时解决问题。 河北省坚持将12345热线作为倾听企业群众诉求、推动解决实际问题的重要渠道,不断规范服务流程、 提升服务水平,真正把12345热线打造成智慧高效、惠企利民的"总客服",切实做到"民有所呼、我有所 应"。2025年,全省12345热线受理诉求总量2109.8万件,同比增长12.5%,热线即办率76.1%,同比增长 3.6个百分点,热线接通率、话务员服务满意度稳定在99%以上。 曾经,热线号码多、记不住、打不通,是群众反映诉求的难点和痛点。2020年起,河北省以"一个号码 服务企业和群众"为目标,推进政务服务便民热线归并,持续深化"热线+"协同联动,全力推进企业和群 众诉求"一线应答",让群众诉求快反映、职能部门快解决。 "你好,关汉卿大剧院里能不能设置一些明 ...
“统战赋能”激活民营经济一池春水
Xin Hua Ri Bao· 2025-12-22 22:10
此外,"链式商会"模式培育多个服务品牌。"皂商益行"扎根乡村"爱心驿站",助力村集体经济突破百万 元;"桑梓晓情"汇聚企业爱心,打造"为老服务点",助力社区"一老一小"事业;"井商联心"打造"惠企同 心"平台,助力企业成功申报国家级高新技术企业。郁彬彬许乐 "链上之家"的高效运转,源于"'同心'提升营商环境'五力'护航'两个健康'"统战特色项目支撑。区领导开 展产业链调研8次,推动建立"一中心三基地"服务体系,实施"双清单"机制,落地惠企助企项目5个,搭 建产学研平台8个,协助企业招引高校毕业生39名。 12月16日—17日,宿迁市湖滨新区连续组织3场"评议活动",商会会员与职能部门面对面,围绕营商环 境评议问效、共商良策。今年,湖滨新区紧扣市委"营商环境提升年"部署,以项目驱动、品牌塑造为抓 手,助力民营经济焕发新活力。 在"链上之家"助企服务基地,一场燃气价格"谈判"让企业印象深刻。在"两聚两促"行动服务团的推动 下,区内5家链上企业与供气方达成降价协议。从"融资对接会"促成战略合作,到"助企服务团"开展 的"法治体检""职业病防治",精准服务的"暖流"持续注入产业链。 ...
将服务软实力打造成发展硬支撑 荣炳园区以“荣易办”服务创新激活产业生态
Zhen Jiang Ri Bao· 2025-12-14 18:58
审批的"流程时限"如何大幅"缩水瘦身"?要素的"获得成本"如何持续"减负降压"?政策的"白纸黑 字"如何精准"落地生金"?……近年来,丹徒区荣炳盐资源区(以下简称"荣炳园区")倾力打造"荣易 办"服务品牌,通过一系列主动、精准、集成的服务创新,实现营商环境全方位提升,将服务的"软实 力"转化为发展的"硬支撑"。 精准滴灌,赋能企业"茁壮成长" "贵公司在智能化改造方面具备申报智能工厂的潜力,为此我们特邀了专业辅导机构来帮你们做前 期诊断和指导。"近日,在"荣易办"企业服务专员的"主动谋划"下,荣炳园区某重点规上工业企业接受 了一场极具针对性的预评审和申报辅导。 以"精准滴灌"之道,为企业成长注入源源不断的活力与养分。这种变"被动响应"为"主动谋划"、助 企抢抓政策机遇的前置服务,已成为"荣易办"服务品牌赋能企业转型升级的常规服务场景。 "精准"始于知根知底。"荣易办"服务团队通过组建专业服务小组,主动深入车间一线,为每家企业 建立"一企一档",动态捕捉企业在融资、技术、人才等方面的个性化需求。正是基于这种"零距离"的互 动,服务专员才能在企业尚未系统谋划时,及时识别其升级潜能,主动链接专业资源,为企业提供从条 ...
三亚:用心服务 高效便企
Hai Nan Ri Bao· 2025-12-13 00:50
Core Viewpoint - Sanya is implementing the "2025 Sprint for a First-Class Business Environment Implementation Plan" to enhance its business environment through four major improvement projects and two special actions [2] Group 1: Business Environment Enhancements - The city has established a "Business Commissioner + Responsible Leader" mechanism to provide full-process services for 110 key projects [2] - Business processes such as company information changes and cancellations are streamlined to allow for "one matter, one time" handling [2] - The Central Business District has reduced the required application materials from 8 to 2 for the "Smart Fast Track" service [2] Group 2: Project Efficiency - Projects like Blue Ribbon Beer benefit from the "land acquisition immediately followed by construction" efficient service [2]
扩大外商投资市场准入需下“绣花功夫”
Zhong Guo Jing Ji Wang· 2025-12-03 01:33
Group 1 - The core viewpoint emphasizes the Chinese government's commitment to expanding foreign investment market access, particularly in the service sector, with a focus on telecommunications and healthcare as pilot areas [1] - The shift in foreign investment policy is moving from scale expansion to quality enhancement, indicating a deeper institutional opening beyond just factor openness [1] - The service sector, which constitutes a significant portion of the national economy, is seen as a critical area for economic transformation and upgrading [1] Group 2 - The Ministry of Commerce has highlighted the importance of transitioning from "market access" to "operational facilitation," indicating that optimizing services is crucial for foreign enterprises [2] - The focus is on deepening institutional reforms and improving supporting measures to enhance investment facilitation and the business environment [2] - Addressing specific challenges faced by foreign enterprises requires tailored policies and precise strategies, emphasizing the need for localized solutions [2] Group 3 - The "14th Five-Year Plan" suggests establishing a robust service guarantee system for foreign investment, ensuring national treatment and promoting efficient and secure cross-border data flow [3] - A high-quality market access framework is essential to attract global resources, supported by a favorable policy environment and a complete industrial system [3] - The combination of service sector openness, operational facilitation, and targeted problem-solving is expected to encourage foreign investment in the Chinese market [3]
2025宿迁绿色产业洽谈会开幕,现场签约九批合作项目
Jing Ji Guan Cha Bao· 2025-10-07 03:31
Core Viewpoint - The 2025 Suqian Green Industry Conference aims to enhance the business environment and promote green transformation, with significant participation from over 200 business representatives and the signing of nine cooperation projects [1] Group 1: Business Environment Enhancement - Suqian has designated 2025 as the "Year of Business Environment Improvement," focusing on creating a "six-full six-available" business environment to ensure orderly market competition and effective governance [1] - A total of 105 specific tasks have been initiated, with 72 tasks showing positive progress [1] - In the first half of the year, Suqian registered 46,000 new business entities, ranking third in the province for growth rate [1] Group 2: Green Transformation Initiatives - The conference included the unveiling of the Shuyang Economic and Technological Development Zone and Suqian Economic and Technological Development Zone, which are set to receive the 2024 Jiangsu Province Green Industrial Park title [1] - Various initiatives were launched to empower platforms, including the establishment of Changzhou University (Suqian) Talent Innovation Base and the Jiangsu Regional Innovation Engine Plan for the laser equipment industry [1] Group 3: Talent Development - The "Suqian Talent Development Index Report (2025)" was released, alongside the funding ceremony for the 2025 Suqian Talent Program [1] - Awards were presented to winning teams of the 2025 China Suqian High-level Talent Entrepreneurship Competition [1]
宿迁实现涉企检查“一网统管”
Xin Hua Ri Bao· 2025-07-27 23:48
Group 1 - The core viewpoint is that Suqian City has implemented a digital regulatory system called "Su Yi Cha" to enhance the business environment and streamline enterprise inspections [1][2] - The "Su Yi Cha" system integrates resources from 352 administrative agencies and includes 571 inspection items covering 54,604 enterprises, aiming to standardize administrative checks [2] - The system has led to a 42% year-on-year decrease in repeated inspections, with a total of 3,601 joint inspections conducted so far this year [1][2] Group 2 - Suqian City has designated this year as the "Year of Business Environment Improvement" and has introduced several measures to support this initiative [2] - The system promotes a "quiet period" for enterprises and employs a "credit + risk" regulatory model, ensuring minimal disruption for businesses with a high credit rating [2] - From January to May, the number of administrative penalty cases related to enterprises was 1,260, a decrease of 2.06%, while the total fines amounted to 4.056 million yuan, down 23.25% [2]
汕头推进“营商环境提升年”行动 提出三大维度11项重点任务
Nan Fang Ri Bao Wang Luo Ban· 2025-07-01 08:28
Core Viewpoint - Shantou has designated this year as the "Year of Business Environment Improvement" and introduced an action plan focusing on enhancing government services, reducing comprehensive costs, and improving the city's image to create a favorable environment for entrepreneurs and businesses [1][2]. Group 1: Action Plan Overview - The action plan includes 11 key tasks and 52 reform measures aimed at improving the business environment [1]. - The plan targets three main areas: government service efficiency, business environment optimization, and political ecology [2]. Group 2: Specific Measures - The plan addresses issues such as inadequate administrative approvals by promoting measures like cancellation, delegation, instant approvals, and online processing [2]. - It aims to reduce the processing time for inquiries, suggestions, and complaints to 1, 2, and 3 working days respectively by the end of September [2]. - A unified mechanism for policy release will be established to ensure timely dissemination of business-friendly policies, aiming for a "one-click" notification system to target enterprises [2]. - Measures will be taken to lower operational costs related to utilities and financing, ensuring 100% alignment with financing needs [2]. Group 3: Oversight and Accountability - Shantou has appointed 24 business environment special supervisors from various sectors to enhance oversight [3]. - An exposure platform will be created to regularly report typical cases, aiming to deter misconduct and improve the conduct of party members and officials [3]. - The plan includes strict regulations on administrative inspections related to businesses, with intelligent monitoring to prevent overlapping enforcement and repeated checks [3].
宿迁以项目之“进”促发展之“稳”
Xin Hua Ri Bao· 2025-05-12 22:09
Economic Performance - Suqian achieved a GDP of 1079.34 billion yuan in Q1, with a year-on-year growth of 6.6% [1] - The city focuses on project attraction, signing 135 industrial projects worth over 100 million yuan, showing an increase in both quantity and scale compared to the previous year [1] Project Development - In Q1, 108 new industrial projects worth over 100 million yuan commenced, reflecting a strong commitment to project development [2] - The construction of major projects, such as the Lian-Suqian Expressway, is progressing well, with 81.4% of the total pile foundation completed [2] Policy Support - Suqian distributed 3.07 billion yuan in industrial development subsidies, benefiting over 500 projects, with a focus on streamlined access to funds for eligible enterprises [3] - The city has implemented a "one enterprise, one policy" approach to enhance service efficiency for key industries [3] Trade and Investment - Suqian is enhancing its external trade and investment environment, establishing a provincial-level characteristic park focused on brewing and a bonded logistics center [4] - The city has facilitated 30.4 billion yuan in non-repayable loans to support small and micro enterprises, marking a 10.9% increase [5] Financial Environment - The total credit loan balance for enterprises in Suqian reached 362.73 billion yuan, with a year-on-year growth of 26.63% [6] - The city is committed to improving its business environment, aiming for a "2025 Business Environment Improvement Year" to enhance operational efficiency and reduce costs for businesses [6] Talent Attraction - In Q1, Suqian attracted 48 talent technology projects, expanding the benefits of housing vouchers to more skilled workers [7] - The city aims to support over 35,000 high-skilled talents through enhanced policies [7]