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济宁政务服务“揭榜挂帅”项目收官,攻坚破题跑出服务加速度
Qi Lu Wan Bao· 2025-12-26 02:09
验收现场,各揭榜单位通过改革介绍、实操演示等方式,全面展示项目实施成效。市政府办、行政审 批、人社、医保、住建、农业、大数据以及国网济宁供电公司、政务服务监督员组成的验收专家组,围 绕项目完成度、问题解决实效、推广应用价值等核心维度,从严从实开展评审,既看"纸面数据",更 查"落地实效",既核"完成情况",更评"创新亮点",确保验收结果客观公正。此次通过验收的12个项目 亮点纷呈、特色鲜明,任城区行政审批服务局攻坚的工业企业技术改造、教师资格认定"一件事",通过 多环节整合优化,实现办理时限压缩超50%,让企业群众办事更高效;邹城市人力资源和社会保障局搭 建的"零工即时达"新场景、邹城市医疗保障局推进的医保门诊慢特病基层服务提质增效项目、兖州区鼓 楼街道建设的"三医"联动服务站,精准对接民生需求,让基层服务更有温度;兖州区、曲阜市行政审批 服务局推行的农机登记"预查验"和"异地互检互认"工作模式,打破地域壁垒,解决了农机登记"进城 难、折返跑"问题;国网嘉祥县供电公司落地的用电信息变更与工商信息变更联办"一件事",实现跨部 门业务联办"零跑动",大幅降低企业办事成本;汶上县、鱼台县行政审批服务局构建的"大政务 ...
以人大“硬监督”助力优化营商“软环境”
Xin Lang Cai Jing· 2025-12-25 23:32
(来源:河北日报) 转自:河北日报 以人大"硬监督"助力优化营商"软环境" □霍相博 刘广进 今年以来,省人大常委会围绕国务院《优化营商环境条例》和《河北省优化营商环境条例》贯彻落实情 况开展专项监督,并于近日向省人大常委会会议提交相关工作情况的报告。 我省优化营商环境有哪些亮点成效?如何进一步打造市场化、法治化、国际化一流营商环境?监督调研 组到11个设区市和26个县(市、区)开展检查,召开20次座谈会,深入90多个企业和项目现场调研,聚 焦市场、政务、要素、法治、信用五大环境,总结典型经验、查找短板不足、提出中肯建议,以人 大"硬监督"助力优化营商"软环境"。 破除壁垒 让市场环境更公平 人工智能如何赋能招投标"双盲"评审改革?监督调研组在张家口市张北县公共资源交易中心了解到,当 地通过应用"大数据+AI"技术,已实现文件自动解析、数据提取与智能比对。 "这项改革将专家从大量基础性、重复性的查阅工作中解放出来,有效提升了评标效率和准确性。"交易 中心负责人张和平介绍,改革实施以来,该县已完成"远程异地"评标项目102个,平均评审时间缩短了 10%。 推动市场环境更加公平透明是此次专项监督的重要内容之一。报 ...
探秘首批全国医养结合示范县:如何让旅居老人舒心把异乡当家园
Xin Lang Cai Jing· 2025-12-25 15:18
(来源:千龙网) 新华社昆明12月25日电 云南是旅居大省。数据显示,今年前11个月,云南省旅居人数达498.33万人,同比增长54.9%。对越来越多选择"他乡安 家"的旅居者而言,最关心的并不只是风景和气候,而是能否在陌生的城市里安心落脚:医保能不能异地报销?居住证怎么办?水电燃气如何开 户?买菜、出行是否方便? 带着这些问题,记者来到被列为第一批全国医养结合示范县、云南省首批全域旅游示范区的楚雄彝族自治州元谋县的春天旅社区,循着老年旅 居人群的实际需求,探访基层政务服务如何在社区层面"落到脚下"。 "诉求能被及时听见,也能尽快解决,在这儿住得踏实、舒心。"徐俊鸿说,在春天旅社区,办好"一件事"就是春天的温度。 12月18日,春天旅社区,银发旅居人群乘坐买菜专车返回。新华社记者 王贤思 摄 这些过去要跑多个部门、找不同窗口才能办成的事,如今在元谋被"打包"成了"旅居服务一件事"。元谋县政务服务管理局局长武慧介绍,围绕 旅居人群的实际需求,当地将"跨省通办"事项拓展到157个,并与贵州普定、四川攀枝花仁和等地建立起"异地受理、属地审批、结果互认"的办 理机制。截至目前,元谋县跨省、省内通办办件量已超过6万件。 ...
四川关停、整合上万个政务移动互联网应用,清理“晒绩留痕”“点赞送花” 让基层干部卸下“指尖负担”
Si Chuan Ri Bao· 2025-12-25 00:23
分类出台"负面清单" 针对政务移动应用程序 明确取消留痕功能、限制填报功能、废除打卡排名,从根源上杜绝强制打卡、过分索要数据、滥用 排名考核等问题 针对政务公众账号 严禁摊派关注、点赞、转发任务,要求在显著位置"持证亮牌"运行,坚决清理"空壳""僵尸""挂 名"账号 针对网络工作群组 宜宾市"i宜宾"App集成61个应用,超650个服务事项实现"指尖办";成都市武侯区浆洗街街道整合 报表数据,精准对接残疾人就业需求,促成就业达成率提升至75%……这些变化,正是四川重拳整 治"指尖上的形式主义",为基层干部减负的缩影。 自2024年11月开展专项整治以来,全省累计关停、整合政务移动互联网应用上万个,各类政务移动 互联网应用总数较2024年集中整治前缩减14%,其中政务移动应用程序更大幅缩减23%。 减负瘦身:清理冗余破解"指尖之困" "以前光社会事务相关的工作群就有7个,经常要重复性打卡、填表……"泸州市江阳区蓝田街道战 斗村村务监督委员会主任邹建红道出了一些基层干部曾面临的困扰。 针对政务移动应用重复建设、低效运转、功能滥用等痛点,四川聚焦政务移动应用程序、政务公众 账号、网络工作群组"三类对象",加强全网巡 ...
“六个新”勾勒山东“十四五”数字强省建设新图景
Core Viewpoint - The construction of a digital strong province in Shandong during the 14th Five-Year Plan period has made significant progress, focusing on six key areas of development that enhance the digital economy and infrastructure, ultimately supporting high-quality economic and social development [1][7]. Group 1: Data Value Release - Shandong has achieved breakthroughs in data value release by promoting market-oriented data element allocation reforms and establishing a comprehensive data platform, providing over 54 billion data sharing services [1]. - The province has launched the first marine big data trading service platform in the country, with a total transaction volume exceeding 1.92 billion yuan since 2023 [1]. Group 2: Digital Economy Development - The digital economy is projected to account for over 49% of GDP by 2024, supported by over 600 major technology innovation projects and the establishment of 30 digital industry clusters [2]. - Shandong ranks third nationally in the number of core digital economy entities, with 416,400 legal entities in the sector [2]. Group 3: Digital Government Construction - The digital government initiative has seen significant advancements, with the "Love Shandong" service platform registering 120 million users and providing over 1.2 billion electronic certificates [3]. - The province has implemented a unified "Lu Tong Code" and a policy fulfillment platform that has disbursed over 10 billion yuan in funds [3]. Group 4: Digital Society Construction - Shandong has made progress in building smart cities, with all 16 cities achieving "city brain" status and ranking first in the number of cities in the national digital city top 100 [4]. - The province has developed a comprehensive digital public service system, enhancing services in education, employment, and healthcare [4]. Group 5: Digital Infrastructure - Shandong has established two national-level backbone internet connection points, becoming the first province with a "dual hub" status, and has opened 272,000 5G base stations [5]. - The total computing power in the province exceeds 23.18 exaflops, with intelligent computing power accounting for 51.04% [5]. Group 6: Digital Development Environment - The province has developed a robust regulatory framework, issuing 823 standards in the digital field and enhancing network and data security measures [6]. - Shandong is actively promoting digital literacy and has initiated various campaigns to foster a strong digital development atmosphere [6].
中国软件评测中心:2025年政府网站AI应用调查研究报告
Sou Hu Cai Jing· 2025-12-23 19:42
Core Insights - The report by the China Software Evaluation Center outlines the current state, effectiveness, issues, and development directions of AI applications on government websites, based on a survey of 831 government portals across the country [1][2]. Group 1: Survey Background - Government websites are crucial for digital government construction and public service transformation, serving as the primary interface for public interaction [8]. - The integration of AI into the "read, find, ask, and handle" scenarios is essential for enhancing service efficiency and user experience [8]. - National policies provide clear guidance for AI applications on government websites, emphasizing the need for intelligent service delivery [9]. Group 2: Survey Results - 96% of surveyed government websites have deployed at least one basic AI function, with 90% offering high-frequency services like cross-province handling and intelligent approval [1][2]. - AI applications have improved service experiences, such as policy assistance features that simplify understanding and intelligent search capabilities that enhance resource access [1]. Group 3: Key Issues - There are significant issues in AI application, including uneven application levels, insufficient technical adaptation, weak data support, and security compliance gaps [2]. - Advanced features for "read" and "ask" scenarios have a coverage rate of less than 15%, indicating a need for improvement in complex intent parsing and multi-modal output capabilities [2]. Group 4: Development Recommendations - The report suggests a multi-dimensional approach to address the identified issues, focusing on balanced development across all scenarios and enhancing technical collaboration [2]. - Recommendations include establishing a unified data system, improving security compliance, and optimizing user experience through better service design [2].
从“能办”到“智办”,深圳人社将282个业务数字标准化
Nan Fang Du Shi Bao· 2025-12-23 15:24
近日,深圳市人力资源和社会保障局创新运用"要素式"数字标准化方法,将全局282个业务事项拆解为 1971个审核要素和1259个材料标准,推动政务服务从"经验判断"走向"要素量化",实现群众办事从"能 办"到"好办""易办"的跨越式提升。 与此同时,该局同步开发标准化数字支撑平台,将各项审核要素、流程规范嵌入系统,实现业务规则、 数据参数、调用接口的统一管理。系统支持事项快速配置、动态维护与高效运行,标志着政务服务标准 化全面进入数字化新阶段。 在此基础上,深圳市人社局进一步提炼形成一套可复制、可推广的"数字标准化方法论",完成从实践探 索到理论创新的重要跨越。依托标准化构建的知识图谱,还成功赋能"智能客服""边问边办""智能审 核"等场景,推出"深圳人社AI管家"等智能服务应用,推动政务服务向智能化、精准化迈进。 深圳市人社局通过"要素式"数字标准化建设,将政策法规转化为可量化、可执行、可迭代的技术规范与 流程标准,不仅为群众提供更优质、更便捷、更统一的政务服务体验,也为提升政府治理效能、推动法 治化实施提供了扎实的"规则底座"。此项创新是政府部门以数字化驱动治理现代化的重要实践,为全国 人社系统乃至更广领域 ...
海南营商环境各项指标取得显著进步
Hai Nan Ri Bao· 2025-12-23 02:15
办事更高效。截至目前,海南推动国家部署的四批39个"一件事"上线应用,平均减时限75.13%、减 跑动95.63%、减环节74.71%、减材料70.54%,集成办理占比超过98%,累计办件超600万件;部署新能源 汽车个人充电补贴等33个海南特色"一件事",取得积极成效。 推动解决历史遗留问题。今年,海南开展营商环境涉企历史遗留问题攻坚行动,全面梳理涉企历史 遗留问题950件,通过"清单化管理、项目化推进、闭环式落实"工作机制,销号解决716件,完成率达 75.37%。 海南营商环境各项指标取得显著进步—— "海易办"平台实现4091项事项全省通办 海南日报海口12月22日讯(海南日报全媒体记者 李梦瑶)"海易办"平台实现4091项事项全省通办, 90%以上事项"零跑动"或"最多跑一次"。全国工商联2025年万家民营企业评营商环境结果显示,我省市 场环境、法治环境、创新环境、政务环境等各项指标均取得显著进步,近九成调查企业认为本地营商环 境得到进一步改善。这是海南日报全媒体记者12月22日从海南营商环境建设专场新闻发布会上获悉的。 "显著进步",体现在何处?数据见真章—— 省营商环境建设厅主要负责人表示,在海 ...
陕西规范和加强12345热线运行管理
Shan Xi Ri Bao· 2025-12-22 22:56
Core Viewpoint - The implementation of the "Shanxi Province 12345 Government Service Convenience Hotline Operation Management Measures" aims to standardize and enhance the operation of the 12345 hotline, improving the handling of public and enterprise requests and elevating the level of government services [1]. Group 1 - The 12345 hotline operates under a unified model that includes immediate response to requests, graded responsibility, and interconnectivity, forming an integrated system with the provincial hotline as the coordination hub and local hotlines as the main reception points [1]. - The hotline will accept various non-emergency requests within the province's administrative jurisdiction, covering areas such as economic regulation, market supervision, social management, public services, and ecological environment protection [2]. - A responsibility mechanism is established to ensure that the heads of city, county, and township levels are accountable for the implementation of the "immediate response to requests" reform, optimizing the handling process to efficiently address reasonable requests from the public and enterprises [3]. Group 2 - The hotline will categorize requests that fall outside its scope and handle them accordingly, ensuring that matters requiring departmental attention are not assigned to grassroots levels [2]. - A mechanism for handling repeated requests will be established to reduce redundancy in task assignments, with various methods such as direct answers, phone transfers, and task assignments employed based on the nature of the requests [2]. - The management of the hotline will involve joint oversight from relevant departments to address issues such as poor handling quality, evasion of responsibility, and false reporting, with accountability measures in place for non-compliance [3].
243个事项,南京企业群众可“在家办”
Xin Hua Ri Bao· 2025-12-22 22:03
本报讯(记者聂伟)"不出门、不跑腿",想办的"政"事连上网、手指一敲就办妥……南京政务服务"全程网 办"专区近日在江苏政务服务网南京旗舰店上线。243个事项,南京企业群众均可"在家办"。 南京"全程网办"专区,覆盖市房产局、市卫健委、市绿化园林局、市公积金中心等21家部门单位,业务 内容涵盖49大类、243个事项,其中很多是群众办事高频事项。从公积金提取、房屋买卖租赁到房屋安 全,让群众"住上好房子";从供水业务到饮用水卫生,让群众"喝上好水";从医疗广告、医疗机构、医 师资格到药品管理,让群众"放心看病就医"。还有用地规划、交通项目、危化运输、建设工程、企业投 资、环评审批业务事项等,关联着城市的高质量发展大局。 企业群众具体如何办?进入"全程网办"专区后,可通过"部门列表",选择对应部门,找到要办的事项, 按步骤完成办理。选择物流快递,即可在家坐等办理结果送达手上。 ...