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从“面对面”到“肩并肩”——天津宝坻“陪跑工作室”助力工程建设项目“加速跑”
Xin Hua Wang· 2025-05-11 23:48
Core Viewpoint - The establishment of the "Accompanying Running Studio" in Tianjin's Baodi District significantly enhances the efficiency of engineering project approvals by providing comprehensive support and streamlining processes for enterprises [1][2][3]. Group 1: Overview of the "Accompanying Running Studio" - The "Accompanying Running Studio" was established to transform the approval process from requiring multiple departments to run around to a more integrated approach where multiple departments collaborate in one location [1][2]. - The studio adopts a "full-cycle" service concept, creating dedicated files for enterprises and assigning a "chief agent" to accompany them throughout the approval process [2][3]. - Since its inception, the studio has provided services for 39 key projects, assisting in the completion of 385 approval items, leading to increased enterprise satisfaction [3]. Group 2: Efficiency Improvements - The average approval efficiency has improved by 40% due to the comprehensive review of the entire process from project initiation to completion [2]. - The new system allows for "multi-license one-stop service," reducing the time required for approvals from several hours to less than one hour [3]. - The studio's approach includes preemptive reminders about potential risks and tailored approval plans for each enterprise, ensuring that the approval process aligns with their specific needs [2][3].
长沙高标准打造政务服务“全市一个厅”
Chang Sha Wan Bao· 2025-05-08 02:42
Core Viewpoint - Changsha is enhancing its administrative service reform by focusing on "efficiently completing one task," aiming to create a national model for government services, allowing citizens and businesses to access services online, at one-stop locations, and nearby [1] Group 1: Policy and Goals - The plan aims for 60% of high-frequency administrative service items to be processed through comprehensive windows by the end of 2025, with all county-level service centers able to handle all application-based services by 2026 [2] Group 2: Implementation and Innovations - The reform allows citizens to complete tasks like second-hand vehicle business registration at local service halls instead of traveling to the city hall, reducing the hassle of cross-regional trips [3] - The administrative service bureau is collaborating with various departments to identify bottlenecks in service processes and has established five methods for service delivery, including direct processing and online services [3] - In April, the city focused on expanding the "one-window acceptance" model, optimizing service processes, and integrating various administrative services into comprehensive windows [3] Group 3: Digital Empowerment - Changsha's integrated administrative service capability has improved significantly, now ranking among the top tier nationally, supported by a digital platform that facilitates online processing of high-frequency service items [5] - The city is committed to enhancing the "one network for all" system, transitioning more high-frequency services from offline to online, allowing for complete online application, material submission, feedback, and evaluation [6] Group 4: Local Service Expansion - The city plans to extend administrative services to grassroots levels, empowering local governments to handle frequently requested services, and establishing service points in various community locations [7] - The initiative includes integrating services like utility account transfers and insurance inquiries into local businesses and postal services, enhancing convenience for citizens [7]
宁东基地“提效破堵” 优化营商环境
Zhong Guo Hua Gong Bao· 2025-05-06 14:08
三是推动企业问题"高效率"解决。上线运行了"易快办"小程序,开通水电气暖等12个公共服务功能,企 业一键直达提交诉求,服务单位第一时间高效响应,办理进度全程可见,实现问题收集、研判、交办、 督办、反馈、回访闭环管理,推动企业诉求"快叫快应快办",截至目前,"易快办"平台已办结企业各类 诉求37件。 下一步,宁东基地政务服务中心将持续优化行政审批流程,提升为企业办事效率和质量,为企业和群众 带来更加优质高效的办事体验。 中化新网讯 近日,宁东基地政务服务中心紧扣"高效办成一件事"服务主题,精简审批环节、压缩办事 时限、提高审批效率,实现服务速度再提升,同时以打通企业发展堵点、难点为核心,将服务企业发展 作为首要任务,主动下企业问需于企,为企业把脉问诊。 首先,推动涉企事项"精简化"改革。秉持"马上就办"的服务理念,梳理重点涉企事项清单,形成23 个"企业类一件事"和32个创新事项流程优化图册。比如在非药品类易制毒化学品备案、应急预案备案、 重大危险源备案方面,取消"分管领导审核"环节,由三级审核缩减为两级审核,推行"消防预审预验+施 工许可分段办理"机制,打造"开工一件事"集成套餐。通过并联审批、消防设计审查验 ...
从“跑断腿”到“指尖办”——河南省高质量推进“高效办成一件事”改革
He Nan Ri Bao· 2025-05-05 23:23
"原以为企业跨区迁移办理要折腾半个月,现在动动手指就搞定,这办事效率真是让人惊喜!"日前,河 南星原建筑工程有限公司负责人来到睢县政务服务大厅办理企业跨区迁移,在党员示范岗工作人员的指 导下,通过河南政务服务网的企业迁移登记"一件事"提交了申请,仅2小时便完成从商丘市至睢县的跨 区域迁移全流程登记,高效的办事速度让企业负责人连声称赞。 企业跨区域迁移曾被称为"老大难"——企业需要往返迁入、迁出两地,手续办理过程要历经市场监管、 税务、社保、公积金等多个环节,并且要提交十余份材料,耗时长达数周。河南政务服务网新上线的企 业迁移登记"一件事",将全省范围内的企业迁入申请(含企业迁出调档)、企业变更登记、企业税务迁 出申请、迁出地住房公积金个人账户封存等7个事项整合为"一件事",通过业务协同、流程再造,实现 全流程"一网通办"。这样一来,企业无需来回奔波,线上提交3份材料即可"一键迁移",实现"零跑腿、 零成本、最快当日结"。 "高效办成一件事",本质是让政务服务工作更加贴近民众实际感受,从企业和群众"一件事"视角,集成 跨部门事项、聚合表单材料,以系统联通、数据共享为支撑再造办事流程,探索打造一表单、一口收、 并 ...
呼和浩特“京津冀呼”跨域通办事项增至264项
Nei Meng Gu Ri Bao· 2025-05-05 00:12
Core Points - The number of cross-regional services in Hohhot under the "Beijing-Tianjin-Hebei Hohhot" initiative has increased to 264 items [1] - These services include high-frequency matters such as business license reissuance, medical expense reimbursement, pension benefit applications, and housing fund withdrawals [1] - Hohhot's cross-regional service window extends to the three regions of Beijing, Tianjin, and Hebei, providing full-process acceptance, approval, and agency services [1] Service Details - Individuals can apply remotely for high-frequency matters in 13 districts of Beijing, 6 districts of Tianjin, and 28 cities in Hebei, including Langfang, Xiong'an New Area, and Tangshan [1] - The services cover various hot areas such as business establishment, construction approval, marriage registration, employee social security, professional registration, and medical transportation [1] - Since joining the "regional service" initiative, Hohhot's service hall has utilized an integrated platform with Beijing's urban sub-center, primarily using "cloud window" remote video processing [1]
以改革破难题增活力 为全市高质量发展蓄势赋能
Xi An Ri Bao· 2025-04-29 06:27
Core Viewpoint - The Xi'an government has issued a work plan for 2025 aimed at enhancing administrative efficiency and government performance through targeted reforms and innovations, focusing on high-quality development and improved service delivery for enterprises and citizens [1][8]. Group 1: Reform Initiatives - The plan emphasizes the "efficient completion of a task" reform, introducing a management system for monitoring and evaluating the effectiveness of key initiatives, and aims to streamline administrative approval processes [2][8]. - A total of 10 thematic service scenarios will be launched to enhance government service capabilities, including the establishment of a dynamic adjustment mechanism for rights and responsibilities [2][3]. Group 2: Digital Transformation - The initiative includes the construction of a comprehensive digital governance framework, enabling data sharing between provincial and municipal levels, and enhancing the integration of various government services [7][8]. - The development of a city information model (CIM) platform is planned to support various urban management applications, including emergency management and environmental protection [7]. Group 3: Regulatory Improvements - The plan aims to establish a dynamic management mechanism for cross-departmental regulatory matters, introducing at least 10 comprehensive regulatory application scenarios to improve efficiency [4][8]. - New models for enterprise inspections will be implemented to reduce the frequency of special checks and enhance the standardization of administrative inspections [4]. Group 4: Economic and Innovation Focus - The government will promote reforms in key areas such as market access, labor protection, and financial services to improve the business environment and support innovation [5][6]. - The initiative includes measures to enhance intellectual property protection, with a target of exceeding 32 high-value invention patents per 10,000 people [5]. Group 5: Citizen Engagement and Feedback - The plan emphasizes the importance of addressing citizen concerns by implementing at least 50 targeted and practical "micro-reform" initiatives to improve service delivery [6][8]. - A standardized complaint handling system will be established to enhance the efficiency of addressing public grievances [6].
济南起步区计划年底前基本完成安置房建设,并累计新增近万个学位
Qi Lu Wan Bao Wang· 2025-04-28 12:44
Core Viewpoint - The Shandong provincial government is actively promoting the development of the Jinan Start-up Zone, focusing on improving people's livelihoods while constructing a new city, ensuring that more citizens can share in the development benefits [1]. Group 1: Development Strategy - The Jinan Start-up Zone emphasizes a people-centered development approach, integrating new city construction with livelihood guarantees to enhance residents' sense of gain, happiness, and security [3]. - A "two years, three nodes" action plan is being implemented to address challenges in relocation and resettlement, with a goal to complete the construction of resettlement housing by the end of this year [3]. Group 2: Social Welfare Initiatives - The Start-up Zone is advancing a three-tiered elderly care service system, with a district-level elderly care center operated by a Singaporean team set to open this year [4]. - Educational facilities are being rapidly developed, with 25 schools and kindergartens under construction, aiming to provide nearly 10,000 new school places to meet the needs of school-age children [4]. Group 3: Community Services and Engagement - In 2025, the Start-up Zone plans to focus on 12 annual livelihood projects based on community needs, including healthcare improvements and enhanced public service efficiency [5]. - The zone is also planning to develop high-quality public cultural and recreational facilities, such as a new museum and sports center, to enhance the quality of life for residents in Jinan and surrounding areas [5].
政务服务如何做到“眼到、手到、心到”?
Hang Zhou Ri Bao· 2025-04-28 02:29
Core Viewpoint - The article highlights the innovative and efficient public service model in Hangzhou, particularly through the "one-touch" service system that enhances user experience and reduces waiting times for various administrative tasks [3][4][5]. Group 1: Service Innovations - Hangzhou has implemented a "one-touch" service area that allows citizens to complete 27 different services, including social security and public services, through a simple NFC touch on their mobile devices [4][5]. - The average time to complete business registration tasks has been reduced to 10 minutes, with some tasks being completed in as little as 25 minutes, showcasing the efficiency of the "one-stop" service model [6]. Group 2: User Experience - The article emphasizes the importance of understanding user needs, with staff trained to proactively assist individuals who appear uncertain about the process [5][7]. - The integration of foreign work permits with social security cards has simplified the process for expatriates, enhancing their experience in Hangzhou [7]. Group 3: Broader Implications - The focus of the public service model is not only on efficiency but also on creating a warm and understanding environment for users, reflecting a commitment to improving the overall quality of governance [6][7]. - The article suggests that the future of public services lies in leveraging limited resources to provide more comprehensive support to citizens and businesses, moving beyond mere problem-solving to a more inclusive service approach [7].
深化长三角要素市场协同联通改革
Jing Ji Ri Bao· 2025-04-28 00:21
Core Viewpoint - The Yangtze River Delta (YRD) region is positioned as a key area for exploring a new path for Chinese modernization, emphasizing high-quality integrated development and collaboration between cities like Shanghai and Taizhou [1] Group 1: Regional Integration and Development - The integration of the YRD is not merely a geographical amalgamation but involves a systematic breakthrough of institutional barriers and a reconfiguration of production factors, aiming to establish a new governance system characterized by unified rules, mutual recognition of standards, and regulatory collaboration [1] - Over 170 "One Network for All" services have been jointly launched by Shanghai, Jiangsu, Zhejiang, and Anhui, creating a digital bridge for cross-province government services [1] - The establishment of the "Taizhou-Putuo Innovation Market" integrates policies, funding, and technology, serving as a "super interface" for technology services and exemplifying high-standard connectivity in the YRD factor market [1] Group 2: Future Development Strategies - The next phase of YRD's high-quality integration should focus on promoting coordinated regional development, enhancing the development momentum of relatively underdeveloped areas, and improving regional balance and coordination [2] - There is a need to deepen the collaborative mechanism for scientific and technological innovation, creating a comprehensive innovation community and establishing a world-class innovation source [2] - The "G60 Science and Technology Corridor" model should be expanded to support more cross-administrative region innovation alliances, leveraging major national science centers in Shanghai and Hefei [2] Group 3: Institutional and Environmental Governance - An improved institutional open system is necessary to establish a modern collaborative governance model, upgrading government services from "One Network for All" to "One Network for Management" [3] - Strengthening ecological environment protection and collaboration on energy conservation, emission reduction, and carbon reduction policies is essential for building a regional green manufacturing system [3] - Future efforts should focus on creating a gradient innovation ecosystem that connects basic research, technology transfer, and industrial application, forming a market-oriented configuration system [3]
诉求秒应、难题速破 龙华率先推出企业诉求服务办理平台
Nan Fang Du Shi Bao· 2025-03-31 05:35
南都讯 记者张小玲 作为粤港澳大湾区投资热土的标杆区域,龙华区以数字化转型驱动营商环境迭代升 级。龙华区面向辖区"四上"企业革新推出的企业诉求服务办理平台,通过全链条跟踪、穿透式督办、闭 环式管理三大机制革新,确保企业诉求都得到及时有效解决,为区域经济高质量发展注入强劲动能。 2024年,龙华区新增商事主体超7.2万家,总部企业10家,上市公司累计达39家,企业"用脚投票"印证 了营商环境的持续提升。 "三位一体"重构服务模式 引领营商服务再升级 龙华区一企业反映企业园区内大王椰树落叶堆积近两年,希望能协调解决处理。此事反映到企业诉求服 务办理平台,平台受理问题后,将落叶处理问题分拨、转派给相关职能部门处理,并提出5日处理办结 时限要求。相关职能部门接到问题后立即开展现场核实,发现园区院内大王椰树落叶堆积面积达近百平 方米,并找出迟迟没有处理的原因。最后相关职能部门4天内将所有落叶清扫干净,并将办结结果反馈 到平台。困扰企业近两年的落叶问题终于得到解决,平台根据办理情况给出"红榜"评价,并在每月定期 通报中给予了满意评价。 为破解传统政务服务"多头受理、监管模糊、评价缺失"等痛点,龙华区工信局依托区政务办公平 ...