旅游服务
Search documents
海南开展旅游服务质量提升年百日攻坚行动
Hai Nan Ri Bao· 2025-09-16 02:10
Core Points - Hainan is launching a "Tourism Service Quality Improvement Year" initiative from September 8 to December 18, focusing on 37 key tasks to enhance the tourism service quality and create a better market environment [1][2] - The initiative aims to address existing challenges in service quality and has already seen collaborative efforts from provincial departments, local governments, industry associations, and tourism enterprises [1][2] Group 1: Service Quality Standards - Hainan will develop and promote a set of tourism service standards, introduce 100 "Chief Quality Officers" and "Benchmark Service Staff" in tourism enterprises, and create a case library of exemplary service practices [1][2] - Measures will be taken against tourism enterprises that fail to comply with established standards, including downgrading and revocation of ratings [1] Group 2: Integrity and Consumer Protection - The province will enhance its integrity system by utilizing platforms like "Safe Consumption in Hainan" and "Hainan Safe Travel," aiming for over 260,000 businesses to join the "Hainan Safe Travel" platform [2] - A mechanism for accountability and evaluation of local government performance will be established, along with improvements to the comprehensive regulatory platform [2] Group 3: International Service Capability - Hainan plans to set up multilingual signage in key tourist areas and provide translation equipment to assist foreign visitors [2] - The province will implement a complaint resolution mechanism to protect tourists' rights effectively [2] Group 4: Workforce Training and Development - Training programs will be enhanced for various tourism-related personnel, and a "Most Beautiful Tourism Worker" initiative will be launched [3] - The establishment of a "Hainan Tourism Industry Self-Discipline Alliance" will support the quality improvement campaign [3] Group 5: Smart Tourism Services - Upgrades to the provincial tourism electronic itinerary monitoring service platform will be made, along with the introduction of third-party evaluation mechanisms for service quality [3] - Efforts will be made to modernize tourist facilities and promote the development of senior-friendly hotels and tourism products [3] Group 6: Regulatory Measures - Hainan will continue to combat illegal activities in the tourism sector, including price regulation during peak seasons and special operations against forced shopping [4] - Safety management measures will be implemented, including emergency stations and fire safety facilities in tourist areas [4]
我省多举措提升“路上”旅游服务质量
Hai Nan Ri Bao· 2025-09-16 01:56
Core Viewpoint - The Hainan Provincial Transportation Department is implementing multiple measures to enhance the quality of "on-road" tourism services, focusing on improving ferry services, upgrading the "Two Rings" highway facilities, and strengthening public transportation capacity during peak tourist seasons [2] Group 1: Enhancing Ferry Services - The department is addressing bottlenecks in the Qiongzhou Strait ferry services by implementing a reservation system, expanding hardware capacity, optimizing organization, and providing warm services [2] - Key improvements include the renovation of the 16th berth at Xiuying Port, with the 11th berth expected to be operational before the 2026 Spring Festival, and the addition of new passenger and cargo routes [5] Group 2: Upgrading "Two Rings" Highway Facilities - The Ring Island Tourism Highway has completed 50 viewing platforms, 45 parking areas, 15 charging stations, and 33 public toilets, with plans for further enhancements on the Ring Tropical Rainforest National Park Tourism Highway [3][6] - The ongoing upgrades aim to improve the visitor reception capacity along these tourist routes [3] Group 3: Strengthening Public Transportation Capacity - The department is increasing rental car availability in tourist hotspots like Sanya, Qionghai, and Wanning, and has introduced major rental platforms at airports and high-speed rail stations [4][8] - Customized bus routes are being launched to connect key attractions and hotels, with dynamic adjustments to service frequency based on tourist demand [4]
对俄免签政策生效 多个口岸迎来“入境游”客流
Sou Hu Cai Jing· 2025-09-16 01:51
2025年9月15日起至2026年9月14日,我国对俄罗斯持普通护照人员试行免签政策。15日7点多,在黑龙 江省绥芬河公路口岸,旅检大厅迎来了首批享受免签政策入境的俄罗斯旅客。 记者在绥芬河公路口岸看到首批抵达的俄罗斯游客仅出示了普通护照,边检工作人员通过生物信息核 验、护照阅读器等设备就快速完成了通关手续,全程平均耗时不足2分钟。 为应对免签政策实施后可能出现的客流增长,绥芬河联检部门提前做好准备,优化通关流程,加强服务 保障,保障旅客快速、便捷通关。 经绥芬河口岸入境的俄罗斯旅客,有不少人会选择前往哈尔滨、北京等传统热门城市,还有不少人选择 前往边境地区,体验特色文化游和购物游。 中国对俄罗斯试行免签政策生效:内蒙古满洲里口岸高效迎客 作为中俄边境重要陆路口岸的内蒙古满洲里口岸,15日也迎来了政策落地后的俄罗斯游客。 上午九点,来自俄罗斯的维克多莉娅成为满洲里口岸首位免签政策实施后的入境旅客,她计划和朋友们 去呼伦贝尔草原感受自然风光。 为确保免签政策顺利实施,满洲里边防检查站优化通关流程,科学制定通关方案,保障口岸通关顺畅。 绥芬河市某商场门店经理邰桂荣称:"俄罗斯人到店购物可实现离境退税11%,我们会 ...
凯撒旅业:子公司拟投资建设和运营青岛小港湾休闲海钓基地项目
Ge Long Hui· 2025-09-15 13:18
Core Viewpoint - The company has approved the establishment of a leisure sea fishing base project in Qingdao, integrating marine and land development for tourism and commercial services [1] Group 1: Project Overview - The project will be developed by the company's wholly-owned subsidiary, Caesar Bay, focusing on a comprehensive dock that includes leisure sea fishing, coastal tourism, and commercial services [1] - The spatial layout will feature a leisure fishing harbor, a coastal sightseeing belt, and will encompass four functional areas: industry, cultural tourism, commerce, and leisure [1] - The project aims to create ecological connectivity between the urban area and the ocean through scenic corridors [1] Group 2: Lease and Financial Details - Caesar Bay plans to lease marine usage rights from a related party, Qingdao Huanhaiwan Cultural Tourism Development Group, covering a total area of approximately 5.85 hectares [1] - The lease includes 4.84 hectares in the northern sea area and 1.01 hectares in the southern sea area, with an initial annual rent of 1.23 million yuan, increasing by 3% every three years, over a 20-year lease term [1] - The total rental amount over the contract period is estimated at 26.80 million yuan, excluding related lease payments [1] Group 3: Investment and Funding - The total investment for the project is projected to be around 75.54 million yuan, not including the associated lease rent [1] - Funding for the project will be sourced through a combination of the company's own funds and bank loans [1]
海南旅游服务攻坚升级 让优质体验“看得见、摸得着”
Zhong Guo Xin Wen Wang· 2025-09-15 11:05
Core Viewpoint - Hainan is launching a 100-day action plan to enhance tourism service quality, focusing on ten actions and 37 key tasks to improve the overall tourist experience [1][2]. Group 1: Tourism Service Standardization - Hainan will develop and promote a set of tourism service standards and introduce 100 "Chief Quality Officers" and "Benchmark Service Staff" in tourism enterprises [2]. - Non-compliance with these standards will result in penalties such as downgrading or removal of ratings for involved tourism businesses [2]. Group 2: Integrity System Construction - The province will leverage platforms like "Safe Consumption in Hainan" and "Hainan Safe Travel" to ensure that tourism businesses meet the "Three Ones" standard (one code per household, one scale per staff, one standard per industry) along with cloud supervision and a credit regulation model [2]. - The goal is to have no less than 260,000 businesses registered on the "Hainan Safe Travel" platform [2]. Group 3: Public Service Assurance - Hainan aims to enhance the functionality of its comprehensive regulatory platform and the "Cool Travel Hainan" platform, integrating warm and friendly service throughout the travel experience [2]. - Improvements will include increasing ferry capacity to reduce wait times for tourists and optimizing internal transportation in scenic areas and resorts [2]. Group 4: International Service Capability - The province plans to set up multilingual signage in key tourist areas and provide translation devices to assist foreign visitors with language barriers [2]. Group 5: Tourism Service Brand Development - Hainan will promote the "age-friendly" transformation of hotels, establishing 8 to 10 senior care hotels and guesthouses [2]. - The development of tourism product manufacturing bases will be encouraged to enhance the supply chain of tourism goods [2]. Group 6: Tourism Business Order Regulation - Continuous efforts will be made to combat illegal activities in the tourism sector, including government price guidance for hotel room rates during peak seasons and major events [3]. - Special rectification campaigns will be conducted in cities like Haikou and Sanya to address issues such as illegal operations in taxi and ride-hailing services [3].
“免签朋友圈”扩大、跨境游客通关更便捷 边城迎来旅游新机遇
Yang Shi Wang· 2025-09-15 09:52
Core Viewpoint - The implementation of a visa-free policy for Russian tourists at the Suifenhe border crossing is expected to enhance travel convenience and increase tourist traffic to China, particularly in border regions and major cities [1][3]. Group 1: Visa-Free Policy Implementation - The first batch of Russian tourists arrived at the Suifenhe border crossing on September 15, benefiting from the newly implemented visa-free policy [1]. - Border inspection staff utilized biometric verification and passport reading devices, allowing for an average processing time of less than 2 minutes for each tourist [3]. Group 2: Tourist Experience and Economic Impact - Russian tourists are not only visiting traditional cities like Harbin and Beijing but are also exploring cultural tourism and shopping experiences in border areas [5]. - A tax refund of 11% is available for Russian shoppers, and measures are being taken to ensure product quality and availability for these tourists, including staff training in the Russian language [5].
对俄试行免签今起生效,俄罗斯赴华旅游人数激增
第一财经· 2025-09-15 09:09
Core Viewpoint - The implementation of a visa-free policy for Russian citizens traveling to China is expected to significantly enhance bilateral exchanges, tourism, and business interactions between the two countries, with projections of increased visitor numbers and economic benefits [3][4][9]. Group 1: Visa-Free Policy Impact - Starting from September 15, 2025, Russian citizens holding ordinary passports can enter China for business, tourism, family visits, and transit for up to 30 days without a visa [3][4]. - The Russian government has responded positively, with President Putin announcing a reciprocal visa-free policy for Chinese citizens [4][11]. - The Russian tourism industry anticipates a 30% to 40% increase in the number of Russian tourists visiting China due to the new policy [4][9]. Group 2: Growth in Tourism - In 2024, the number of Chinese tourists visiting Russia reached 1.0394 million, a year-on-year increase of 209.3%, while Russia received 1.5035 million visitors from China, up 115.1% [4][8]. - The number of Russian citizens flying to China in the first half of 2023 was 661,600, representing a growth of over 70% [8][9]. - The visa-free policy is expected to push the number of Russian visitors to China beyond 2 million by 2025 [9][12]. Group 3: Economic and Cultural Exchange - The visa-free policy is anticipated to lower travel costs and time for Russian citizens, encouraging more visits for both business and tourism [7][9]. - Increased interactions are expected in various sectors, including business, culture, and science, with Russian scientists showing interest in establishing partnerships in China [9][12]. - The bilateral trade volume between China and Russia reached a record high of $244.8 billion in 2024, indicating strong economic ties [9]. Group 4: Travel Infrastructure and Challenges - The rise in travel demand has led to increased flight prices, with round-trip tickets from China to Russia rising from approximately 4,000 RMB to 6,000 RMB [13]. - The number of flights between China and Russia has nearly returned to pre-pandemic levels, with 2,248 flights recorded in August 2023 [13]. - There are ongoing efforts to improve payment systems for Chinese tourists in Russia, as current options for using credit cards and mobile payments are limited [12].
康姓股民向凯撒旅业发起索赔 厉健律师接受咨询
Xin Lang Zheng Quan· 2025-09-15 05:30
Core Points - A shareholder named Kang has submitted a claim against Caesar Travel Industry, which has been accepted by lawyer Li Jian. The Sina shareholder rights protection platform is monitoring the compensation process and is actively collecting related claims [1] - The platform currently has 11 professional lawyers available to represent claims against Caesar Travel Industry, with a total of 63 claims received so far [1] Claim Conditions - Shareholders who purchased stock between January 8, 2020, and September 4, 2023, and sold or still hold the stock as of September 5, 2023, are eligible for claims. Lawyers accepting these claims include Zhang Yun, Zhao Jingguo, Xu Jin, Li Jian, Li Hongjie, Liu Binghua, Song Yixin, Niu Bin, Liu Yanmei, and Chen Yuxia [2] - Additionally, shareholders who bought stock between August 28, 2020, and April 28, 2023, and sold or still hold the stock as of April 29, 2023, can also file claims, with lawyer Liu Peng accepting these cases [2] Claim Submission Process - The platform provides multiple entry points for filing claims, including following @Sina Securities on Weibo, WeChat, and visiting the Sina Finance app or homepage. Shareholders need to fill out personal information, select the company and reason for the claim, choose a lawyer, and upload a stock statement [2] - After submitting the claim, an operations staff member will review the stock statement. If approved, the claim will be accepted by a lawyer within seven days, leading to successful representation [2] Important Submission Guidelines - When filling out the claim form, it is crucial to provide detailed personal information and ensure that the uploaded stock statement is clear and identifiable. The statement must include stock information, transaction dates, and quantities [3] - The stock statement must be a legally valid document issued by a securities company in JPG format or as an electronic statement; handwritten documents are not accepted [3]
数智点亮服贸会 跨境旅游迎新机遇
Zhong Guo Xin Wen Wang· 2025-09-15 02:25
Core Insights - The 2025 China International Service Trade Fair (CIFTIS) held in Beijing from September 10 to 14 has become a focal point for global service trade, showcasing innovations in digital and smart services for foreign tourists [1][3]. Group 1: Smart Customs and Travel Solutions - The "Smart Customs" simulation area allows foreign tourists to complete entry verification in as little as one minute, significantly improving efficiency compared to traditional manual checks [1]. - The "Mifang Card," launched by China Unicom in collaboration with Bank of China and Beijing Yikatong, integrates multiple functions for foreign visitors, including access to 5G networks and digital RMB payments, enhancing convenience in daily activities [3]. Group 2: Dining and Accommodation Innovations - A 5G food recommendation system enables users to find nearby restaurants with real-time data on average spending and wait times, enhancing the dining experience [4]. - Smart accommodation features include AI-powered speakers that allow guests to control room settings and access entertainment through voice commands, providing a seamless experience [4]. Group 3: Cultural Exploration and Tax Refund Services - Digital services at cultural sites, such as the Forbidden City, offer immersive experiences, including 360-degree views of architectural details and AI-generated itineraries, enriching cultural exploration [6]. - The "2-minute tax refund" process showcased by Ant Technology simplifies the refund procedure for international visitors, allowing for quick submissions and immediate refunds, enhancing the overall travel experience [6].
9.15犀牛财经早报:科创主题基金成上涨“领头羊” “退市不免责”常态化执法格局成型
Xi Niu Cai Jing· 2025-09-15 01:37
Group 1 - The performance of science and technology innovation theme funds has significantly increased, with an average net value growth of nearly 100% over the past year, particularly in the chip sector [1] - Regulatory authorities are intensifying their crackdown on financial fraud, with multiple companies receiving heavy fines, including cases exceeding 100 million yuan, indicating a strong stance against market misconduct [2] - The China Automobile Industry Association has issued a payment standard initiative for automotive suppliers, stipulating a maximum payment period of 60 days post-delivery and acceptance [3] Group 2 - The tourism market is experiencing a surge in demand as the Mid-Autumn Festival and National Day approach, with significant increases in short-distance and charter travel bookings [3] - Solid-state battery technology is advancing, with semi-solid batteries already in use, but material cost control remains a key challenge for mass production [3] - A breakthrough in microchip manufacturing has been achieved by an international team, developing new materials and processes for producing smaller, faster, and lower-cost high-performance chips [3] Group 3 - The iPhone 17 series has seen significant price reductions on platforms like Pinduoduo, with discounts of nearly 1,000 yuan compared to Apple's official pricing [4] - Xi Bei has confirmed the payment of 60 million yuan in consulting fees to Hua Yu Hua for ten years of service, amidst ongoing discussions about the company's strategy [4] - Zhongyou Securities' Xinjiang branch has received a warning letter for failing to report internal disciplinary actions, reflecting compliance issues within the firm [5] Group 4 - CIFI Group has been served with a civil lawsuit for 812 million yuan related to its subsidiary's failure to complete land development as agreed [6] - Shanghai Botai Internet Technology has submitted post-hearing documents for its IPO application in Hong Kong, indicating approval from the exchange [6] - Qianjin Pharmaceutical has received regulatory approval for the acquisition of stakes in two subsidiaries, enhancing resource integration and control [7][8] Group 5 - Colin Electric plans to raise up to 1.5 billion yuan through a private placement to supplement its working capital [9] - U.S. stock indices showed mixed performance, with the S&P 500 down 0.05% and the Nasdaq up 0.44%, as investors remain cautious ahead of the Federal Reserve meeting [10] - Tesla shares surged approximately 7.4%, marking its largest daily gain in nearly three months, while other stocks in the vaccine sector experienced significant declines [10]