Group 1 - The Beijing Municipal Planning and Natural Resources Commission emphasizes a people-centered development approach, focusing on enhancing public service and satisfaction through effective complaint handling [1][3] - The commission has achieved a consistent monthly evaluation score of 100 for its complaint handling work over 31 consecutive months from June 2022 to December 2024, with a new grading system set to be implemented in January 2025 [3] - The commission is actively working to extend its complaint handling from "reactive" to "proactive" measures, aiming to address issues before they are raised by citizens [4] Group 2 - The commission has implemented a targeted approach to address historical property certificate issues, adhering to principles of respecting history and prioritizing lawful practices, resulting in the resolution of pathways for 500,000 property certificates [8] - A new initiative called "One Enterprise, One Book" service has been introduced to provide tailored planning guidance for new industrial projects, significantly reducing the time required for planning approvals [10][11] - The commission's proactive service model has led to a 100% approval rate for enterprise applications, facilitating the successful commencement of projects for companies like Guanggang Gas and Kanglong Huacheng [11]

Group 1 - The core viewpoint of the news is the launch of mobile payment for medical insurance in Beijing Economic Development Zone, which enhances convenience and efficiency for residents [1][2] - The new service allows insured residents to complete the entire medical payment process via WeChat, reducing the time taken to just 2 minutes, and increasing payment efficiency by 80% compared to traditional methods [1][2] - The implementation of this service is based on continuous investment and innovation in medical information technology within the economic zone, including the upgrade of hospital information systems [2] Group 2 - The initiative ensures the security of personal data during the payment process through strict adherence to safety standards and thorough testing [2] - Future plans include expanding the application of mobile payment services and improving the overall satisfaction and experience of insured residents [2]

Group 1 - The Beijing Municipal Market Supervision Administration held a press conference on April 27, focusing on "Deepening the Digital Reform of Market Supervision" [1] - The proportion of non-on-site inspections in the city reached 40.9% as of March 2025, with 1,682 regulatory data shared across departments [1] - The "Comprehensive Supervision e-Code Check" mini-program has been launched, achieving an 88% success rate in blocking repeated and inefficient inspections [1] Group 2 - Since the launch of the "Comprehensive Supervision e-Code Check" mini-program on July 1, 2022, there have been 293,000 scans for inspections by March 2025 [2] - The "No Disturbance" enterprise list has been expanded to include key industries such as specialized and innovative enterprises, small giants, artificial intelligence, and large enterprise headquarters, totaling 231,000 "No Disturbance" enterprises, accounting for 10.25% of all enterprises in the city [2] - The inspection volume for the first batch of "No Disturbance" enterprises decreased by 79.1% month-on-month [2]