Core Insights - The romantic economy has been ignited by consumer trends such as timely flower delivery and surprise gifts, leading to a significant increase in demand for same-day delivery services on special occasions like May 20th [1][3] Group 1: Delivery Trends - On May 20th, flower delivery orders surged over 9 times compared to the previous day, with beverage orders increasing by 143% and fast food orders by 98% [1][4] - The "exclusive delivery" service saw a nationwide order increase of 369%, with Shenzhen experiencing over 8 times growth [1][3] Group 2: Consumer Behavior - Nearly 40% of consumers preferred to purchase gifts on the day itself through instant retail platforms, indicating a shift towards immediate gratification rather than pre-planning [3][4] - The trend of online ordering for food and gifts reflects a growing preference for convenience and personalization in consumer experiences [4][8] Group 3: Market Performance - The total delivery mileage for flower and cake orders exceeded 6 million kilometers on May 20th, showcasing the scale of demand [3] - The instant delivery service for platforms like Douyin and Alibaba has helped capture significant market opportunities, with Douyin's order volume increasing by 237% [3][4] Group 4: Operational Efficiency - The company utilized a flexible network and intelligent scheduling systems to enhance delivery efficiency, particularly for fragile items like flowers and cakes [8] - Specialized delivery methods, including careful handling and temperature control, were implemented to ensure service quality [8] Group 5: Regional Highlights - Shenzhen emerged as the top city for flower and cake deliveries, while Beijing achieved recognition for a long-distance delivery of 93 kilometers [6]

Financial Data and Key Metrics Changes - In Q4 2024, total revenue was RMB1 billion, with a gross margin increase to 10%, a 1.4 percentage point year-on-year rise [5][21] - For the full year 2024, total revenue remained steady at RMB4.5 billion, with a gross margin increase of 2.3 percentage points and a non-GAAP net profit surge of 82% compared to the previous year [6][21] - Average gross profit per order rose by 21% year-on-year, reflecting operational efficiency improvements [6] Business Line Data and Key Metrics Changes - The company achieved a gross profit of RMB102.9 million in Q4 2024, with a full-year gross profit of RMB499.6 million, representing a year-on-year increase of 24.3% [22] - Non-GAAP income from operations for the full year 2024 soared to RMB134.3 million from RMB10.6 million in 2023 [23] Market Data and Key Metrics Changes - By the end of 2024, FlashX's services spanned 295 cities in China, supported by a network of 2.8 million registered riders and 100 million users [9] - The total number of orders fulfilled in 2024 reached 277 million, marking an increase from 2023 [9] Company Strategy and Development Direction - FlashX remains committed to its on-demand dedicated courier model, focusing on operational efficiency and service quality to maintain its market leadership [10][25] - The company plans to enhance its business operations by optimizing processes, leveraging big data analytics, and implementing a category-driven strategy to address unique delivery challenges [30][31] Management's Comments on Operating Environment and Future Outlook - Management noted that recent government initiatives have strengthened consumer confidence, leading to increased demand for on-demand delivery services [29] - The outlook for 2025 is positive, with expectations of sustained growth driven by macroeconomic recovery and the rise of new e-commerce formats [35] Other Important Information - FlashX has established 11 riders' homes across 10 cities, providing services such as rest and vehicle maintenance to support rider welfare [42] - The company has partnered with merchants to create over 3,600 rider energy stations, enhancing support for riders during their busy hours [43] Q&A Session Summary Question: What is the outlook on industry demand for 2025? - Management expects demand growth to remain resilient, supported by macroeconomic recovery and the deepening of e-commerce penetration [35] Question: What is the assessment of the competitive landscape of the industry this year? - The competitive dynamic will persist, but leading companies focusing on quality and customer experience will maintain a distinct advantage [40] Question: What is the company's stance on assisting riders with their social insurance? - FlashX is committed to safeguarding riders' rights and welfare, actively fostering a strong sense of professional pride among its workforce [42]