Core Viewpoint - The article highlights the challenges faced by consumers in the instant retail sector, particularly regarding customer service and communication issues when problems arise with orders [1][3]. Group 1: Consumer Experience - Consumers are often left without adequate support when issues occur, such as receiving incorrect orders or experiencing automatic refunds without prior notification [1][3]. - The lack of effective communication from platforms, particularly through automated customer service, leads to frustration and a poor consumer experience [3]. Group 2: Industry Practices - The article criticizes the practice of platforms using automated refunds without informing consumers, which undermines their rights to be informed and to choose alternatives like waiting, exchanging, or refunding [3]. - Some platforms, like Meituan and JD.com, have implemented better practices by offering consumers options when items are out of stock, demonstrating that service quality can be improved through better communication [3]. Group 3: Regulatory Environment - There is a call for regulatory bodies to establish standards for the use of intelligent customer service, including response times for transferring to human agents and ensuring consumer rights are protected [3]. - The current increase in complaints related to intelligent customer service indicates a need for improved industry standards and oversight [3]. Group 4: Market Dynamics - Despite ongoing losses, major delivery platforms continue to invest heavily in subsidies and market competition, raising questions about the sustainability of such practices [3]. - The article emphasizes that the ultimate success in the delivery market will depend on the quality of service provided to consumers, rather than just order volume or technological efficiency [3].

Core Viewpoint - Controlling oil intake is essential for maintaining health while still enjoying delicious food. The article provides practical tips for reducing oil consumption in daily cooking and eating habits [1]. Group 1: Controlling Cooking Oil Intake - Healthy adults should limit daily cooking oil intake to 25-30 grams, distributing it across three meals [2]. - Using a graduated oil dispenser can help manage the total amount of cooking oil used daily [2]. Group 2: Cooking Methods - Prefer cooking methods that require little or no oil, such as steaming, boiling, braising, and quick frying, while minimizing frying techniques [3]. - Utilizing non-stick pans, ovens, electric griddles, and air fryers can significantly reduce oil usage [3]. Group 3: Reducing Fried Foods - It is advisable to limit or avoid fried foods like fried chicken, French fries, and fried dough products. When dining out, request less oil in dishes and avoid fried options [4]. Group 4: Reducing Animal Fats - Decrease the frequency and quantity of animal fats used, opting for plant-based oils instead. It is recommended to alternate between different types of plant oils [5]. Group 5: Understanding Nutrition Labels - Learning to read nutrition labels is crucial for selecting foods with lower fat content and no trans fats. Trans fats are commonly found in processed foods like margarine, baked goods, and fried items [6]. Group 6: Cooking Tips to Reduce Oil - For oil-absorbing vegetables like eggplant, pre-steaming or dry frying before adding oil can minimize oil absorption. For fatty meats, pre-cooking to render fat before adding other ingredients can also help [7]. - Allowing cooked dishes to rest in a tilted pan can help drain excess oil before serving. Using oil-absorbing paper can further reduce oil content in dishes [7].