小米汽车深陷"霸王条款争议"。近日，多位网友在社交平台爆料，购买小米汽车时遭遇"车辆未交付却 被要求提前支付尾款"的情况，若拒绝支付，订单可能被取消且定金不退。 从网友反馈来看，目前涉及提前付尾款争议的车型主要集中在小米SU7 Ultra版和小米YU7。有网友 称，购买小米SU7 Ultra版时，销售顾问在车辆待生产、交付周期还有22-25周时，就要求消费者7天内 付款，否则取消订单，甚至还有车主被要求提前半年支付尾款。小米YU7也出现类似问题，有车主在车 辆处于"待生产"状态、交付还需半年以上时，就收到支付尾款通知，逾期订单取消且定金不退。 这不是小米汽车第一次因此类事件陷入争议了，早在2024年，就有用户吐槽了这一"霸王条款"，更有 用户因未及时支付尾款，订单被顺延需重新排队。 而《小米汽车购买协议》中的条款，也进一步加剧了消费者的担忧。协议规定，锁定订单后，小米汽车 有权根据车辆生产安排或销售等情况随时通知支付余款；未按期足额支付或拒绝支付余款构成根本性违 约，小米汽车有权取消订单、解除协议且定金不予退还。而且，条款还没有对"随时通知"给出具体限定 条件。但矛盾的是，在小米此前发布的《小米SU7答网友问 ...

Core Viewpoint - The article discusses the recent challenges faced by Xiaomi and its founder Lei Jun, particularly in light of a serious accident involving the Xiaomi SU7 vehicle, which has raised significant public scrutiny and impacted the company's reputation in the automotive sector [4][9][10]. Summary by Sections Industry Context - The automotive industry is experiencing rapid growth, with established supply chains and consumer habits becoming more mature, which Xiaomi aims to leverage as it enters the market [3][9]. - The recent accident involving the Xiaomi SU7 has drawn attention from regulatory bodies and has the potential to slow down the advancement of intelligent driving technologies in China [9][10]. Company Performance - Prior to the accident, Xiaomi's automotive sales were strong, with the company achieving a delivery volume of 200,000 vehicles within a year of entering the market [13]. - Despite the challenges, Xiaomi's core smartphone business remains robust, and the company is projected to achieve record performance in 2024 [9][10]. Lei Jun's Leadership Challenges - Lei Jun has faced numerous setbacks throughout his career, including failed ventures and significant challenges at Xiaomi, which have shaped his approach to leadership and business strategy [6][8][12]. - The recent accident has been described by Lei Jun as the most difficult period since founding Xiaomi, highlighting the emotional and reputational toll of the incident [9][10]. Response to Crisis - In response to the accident, Lei Jun has emphasized the need for higher standards and accountability, recognizing that Xiaomi must now operate with the responsibilities of a major industry player [10][18]. - The company is focusing on improving its governance and operational performance to address public concerns and restore its reputation [17][18]. Future Directions - Moving forward, Xiaomi is expected to enhance its research and development efforts, particularly in safety and manufacturing precision, to align with the automotive industry's stringent requirements [18][19]. - There is a need for Xiaomi to transition from a founder-centric model to a more decentralized organizational structure to mitigate systemic risks and foster sustainable growth in the automotive sector [19][20].

Core Points - Lei Jun, the founder of Xiaomi, is currently facing significant challenges following a serious traffic accident involving the Xiaomi SU7, which resulted in the deaths of three individuals [1][6] - The incident has led to heightened scrutiny of Xiaomi's automotive division and raised concerns about product safety and corporate responsibility [6][11] - Despite the challenges, Xiaomi's core smartphone business remains strong, and the company has achieved impressive sales figures in the automotive sector [6][10] Group 1: Recent Events - Lei Jun's recent comments indicate that the past month has been one of the most difficult periods since founding Xiaomi, highlighting the impact of the SU7 accident [2][5] - The accident has drawn significant media attention and has the potential to delay the advancement of intelligent driving technology in China [6][10] - Following the accident, Xiaomi's planned 15th-anniversary celebrations were canceled, and Lei Jun was absent from the Shanghai Auto Show [1][6] Group 2: Company Performance - Prior to the accident, Xiaomi's automotive sales were strong, with the company achieving a delivery volume of 200,000 vehicles within a year of launching its automotive division [8][10] - Xiaomi's stock performance had been positive, and Lei Jun was regarded as a leading figure in the industry, with a large following on social media [1][6] - The company is expected to achieve record performance in 2024, with projections indicating a return to the top position in the Chinese smartphone market by Q1 2025 [6][10] Group 3: Historical Context - Lei Jun's career has been marked by ups and downs, including early failures in entrepreneurship and challenges faced during his tenure at Kingsoft [3][4][8] - The establishment of Xiaomi in 2010 was a pivotal moment, as the company quickly gained market attention with its innovative smartphone offerings [3][8] - Lei Jun's philosophy of "going with the flow" has been a guiding principle in his business strategy, allowing Xiaomi to capitalize on market trends [8][10] Group 4: Future Considerations - The recent crisis has prompted Lei Jun to emphasize the need for Xiaomi to adopt higher standards and responsibilities as a leading company in the automotive industry [2][7] - There is a recognition that the automotive sector requires a different approach compared to consumer electronics, necessitating increased investment in research and development [11] - Moving forward, Xiaomi must balance the founder's influence with the need for organizational evolution to ensure the long-term success of its automotive division [11][12]