Core Viewpoint - The "2025 People's Finance Forum" highlighted the importance of digital finance innovation, with Zhaolian Consumer Finance Co., Ltd. recognized for its AI-driven initiatives in the financial sector [1][3]. Group 1: Digital Finance Innovation - The forum focused on five key areas: technology finance, green finance, inclusive finance, pension finance, and digital finance, collecting innovative case studies from across society [3]. - Zhaolian's project, "Constructing an AI Intelligent Ecosystem to Lead Industry Digital Transformation," was selected as a notable case, showcasing its commitment to digital finance and its impact on the real economy [3][4]. Group 2: AI Applications and Consumer Protection - Zhaolian launched the industry's first open-source large model, "Zhaolian Zhilu," which has undergone two iterations, enhancing its ability to handle complex business scenarios [4]. - The "Zhaolian Zhilu Consumer Protection Intelligent System" has been developed to proactively address consumer issues, achieving a 90% first-time resolution rate for over 60 scenarios [4][5]. Group 3: Self-Service Innovations - Zhaolian has created a digital self-service system characterized by "confidence" and "self-healing" services, allowing real-time interaction with customers and dynamic adjustments to products and services [5]. - The "confidence" service has enabled over 15 million customers to complete self-service authentication and approval, while the "self-healing" service has supported over 200,000 customers with personalized repayment solutions [5]. Group 4: Social Responsibility and Traditional Industry Empowerment - Zhaolian is extending its technological innovations into the traditional Chinese medicine sector, developing the "Zhongsi" model to enhance diagnostic efficiency and support healthcare in underserved areas [6]. - The initiative aims to alleviate healthcare resource shortages in third- and fourth-tier cities, demonstrating Zhaolian's commitment to social responsibility and innovation in traditional industries [6].

Core Viewpoint - The "14th Five-Year Plan" period marks a critical phase for the consumption finance industry in China, transitioning from "scale expansion" to "quality and quantity improvement," with 招联消费金融股份有限公司 (Zhaolian) emerging as a benchmark for high-quality development through digital innovation and social responsibility [1] Group 1: Digital Transformation and Innovation - Zhaolian has established itself as a pioneer in the digital transformation of the consumption finance sector, being the first to explore a fully online consumption finance model, significantly reducing operational costs and expanding access to credit services for underserved populations [2] - The company has developed a comprehensive consumption finance system based on cloud technology, achieving a "go IOE" status, which has set a standard for digital transformation in the industry [2] - In response to the AI revolution, Zhaolian launched the industry’s first open-source large model, "Zhaolian Zhilu," with 130 billion parameters, followed by iterations that enhanced its reliability in financial applications [3] Group 2: Consumer Protection and Satisfaction - Zhaolian has integrated its AI model with consumer rights protection, creating the first intelligent consumer protection system in the industry, which has led to a customer satisfaction rate of 98% and a complaint handling timely rate exceeding 99% [3] - The company’s innovative self-service system empowers consumers, allowing them to take the lead in financial services, enhancing user experience and engagement [5][6] Group 3: Social Responsibility and Community Engagement - Zhaolian actively participates in social responsibility initiatives, focusing on traditional industry empowerment, green development, and rural revitalization, thereby aligning its business growth with societal value creation [8] - The company has developed an intelligent traditional Chinese medicine diagnosis model to assist grassroots healthcare, addressing resource shortages and improving healthcare quality [8] - Zhaolian has launched the "Green Yuan" platform for smart waste management, promoting environmental sustainability and efficiency in waste collection [9] Group 4: Targeting New Citizen Demographics - Zhaolian has tailored its services to meet the financial needs of new citizens, providing targeted financial products and establishing a dedicated service area in its app to enhance accessibility and support for this demographic [6][7] - The company has implemented initiatives such as the "New Citizen Dream Action" to facilitate consumer convenience and security for new residents [6] Group 5: Future Outlook - As it moves into the "15th Five-Year Plan," Zhaolian aims to deepen digital innovation, expand inclusive services, and fulfill its social responsibilities, contributing to the construction of a financially strong nation and promoting common prosperity [10]

Core Viewpoint - The "Topological Award" in China's financial industry was awarded to Zhaolian Consumer Finance Co., Ltd. for the third consecutive year, highlighting its excellence in technology empowerment and inclusive finance practices [1][4]. Group 1: Event Overview - The "2025 Shanghai Global Finance and Asset Management Annual Conference" was held in Lujiazui, where the results of the third "Topological Award" were announced [1]. - The event aimed to discover the most representative outstanding companies, innovative achievements, and practical cases in the Chinese financial industry over the past year [3]. Group 2: Company Achievements - Zhaolian has been recognized for its professional operations, technological innovation, and contributions to public welfare, establishing itself as an industry benchmark [1]. - The company was founded in 2015 and is the first consumer finance company in the Guangdong-Hong Kong-Macao Greater Bay Area, focusing on providing inclusive, efficient, safe, and convenient financial services [4]. Group 3: Technological Innovations - Zhaolian has developed the "Zhaolian Zhilu" open-source large model, which has been recognized for its technical level and innovation in the general knowledge field [4]. - The company has launched two upgraded versions of the model, "Zhaolian Zhilu 2nd Generation," enhancing its application in the financial vertical sector [4]. Group 4: Consumer Protection Initiatives - Zhaolian has created a consumer protection intelligent system based on the "Zhaolian Zhilu" model, implementing a three-tiered preventive approach to address customer complaints [5]. - The company has successfully assisted over 420,000 individuals through its "self-service" system, which includes AI-driven services that help customers complete self-authentication and approval processes [6]. Group 5: Industry Impact - The "Topological Award" serves as a reflection of the Chinese financial system's active response to national strategies and its commitment to serving the real economy [6]. - Zhaolian aims to continue strengthening its technological innovations in artificial intelligence and big data, contributing to the financial empowerment of the economy [6].

今年是深圳经济特区建立45周年、综合改革试点实施5周年，也是进一步全面深化改革的重要一年。45 年来，从"先行先试"走向"先行示范"，深圳金融业承担着为国家金融改革探路的历史使命，始终以高质 量发展为引领，是这座城市不可或缺的战略支柱。 作为粤港澳大湾区首家消费金融公司，招联消费金融股份有限公司（简称"招联"）紧密依托深圳良好的 营商环境和创新氛围，于前海扎根探路，与深圳同频共振，在数字经济的浪潮中勇立潮头。秉持"以科 技践行普惠，让信用不负期待"发展理念，招联深度探索大数据、云计算、人工智能等创新技术，不仅 重塑行业服务范式、推动普惠金融提质扩面，更在国家战略实施与新质生产力培育的实践中彰显担当， 开辟了一条以自主创新为驱动、以数智应用为方向的高质量发展之路。 在科技创新成为国家战略核心的当下，新质生产力已成为推动产业升级和经济转型的关键力量。作为科 技领域的前沿探索者，招联在大模型技术层面不断突破创新，取得显著成果。 2023年11月，招联发布消费金融行业首个130亿参数开源大模型"招联智鹿"，与百度、阿里、清华大学 等机构自研的大模型同期入榜国内权威榜单C-Eval和CMMLU。后经两次迭代，招联陆续推 ...