Core Viewpoint - The article highlights the issue of high return rates in the clothing e-commerce sector, particularly due to students returning worn clothing after events, leading to financial losses for merchants [1][8]. Group 1: Merchant Experiences - A merchant in Heze reported a loss after students returned 40 performance costumes, which were worn and could not be resold [1]. - Another merchant from Shenyang experienced a loss of approximately 80,000 yuan due to over 60 students returning clothes after a sports event, claiming quality issues [8]. - Merchants are increasingly frustrated with the high return rates, which are often not due to product quality but rather misuse of the "no reason return" policy [8]. Group 2: School Involvement - The vice principal of the school involved stated that the returns were personal actions by students, and the school had not issued any return instructions [6]. - The school paid a deposit to the merchant and planned to handle refunds after students returned the items [6]. Group 3: E-commerce Platform Response - The e-commerce platform's customer service suggested that merchants file complaints regarding returns that exceed seven days and show signs of use, indicating a process for reviewing such cases [4]. - The platform aims to protect merchants' rights by potentially reversing incorrect refund decisions [4]. Group 4: Industry Trends - Some merchants are implementing measures to prevent misuse of return policies, such as attaching large tags or locks to clothing to deter customers from returning worn items [8][12]. - The trend of high return rates in the clothing sector is causing significant distress among merchants, prompting them to seek innovative solutions to mitigate losses [8].

Core Points - A clothing store owner in Heze reported economic losses due to students returning purchased performance costumes after use, which could not be resold [1][2] - The store owner expressed frustration over the condition of the returned items, which showed clear signs of use beyond the 7-day return policy [2] - The e-commerce platform's customer service suggested that the merchant file a complaint to protect their rights, indicating a review process for disputed refunds [4] Group 1 - A school official stated that the students acted individually without any instructions from teachers regarding returns, acknowledging the school's responsibility in the matter [6] - The school paid a deposit to the merchant and will adjust payments after the students return the items [6] - A similar incident occurred in Shenyang, where over 60 students returned clothing after an event, leading to significant losses for the store owner [7] Group 2 - High return rates in certain categories, particularly clothing, have caused distress among merchants, with many returns not related to product quality but rather exploiting the return policy [7] - Some merchants have implemented measures like oversized tags to deter misuse of the "no reason return" policy [7] - A Beijing clothing merchant resorted to using a visible lock on clothing zippers to prevent customers from returning items after wearing them, indicating a growing trend of protective measures among retailers [11]