LiveSpeechly：专注于商务会议与国际客服场景，提供实时多语言沟通支持，兼容所有主流会议平台。 具备即时翻译、自动会议纪要及AI生成摘要等功能，无需额外硬件或付费软件即可轻松使用。 中国领先的客户互动和营销科技服务商——极光（Aurora Mobile，纳斯达克代码：JG）近日宣布，其 全球化进程进入新阶段，正式开启在日本市场的运营，以领先的数字化解决方案深化亚太区域布局。 凭借在电子商务、金融、SaaS、制造、游戏等多个行业的深厚积累，极光致力于为企业客户提供强大、 可扩展且安全可靠的技术服务，精准应对复杂多变的业务场景。通过部署于东京的本地化基础设施，日 本客户将享受到高性能、高合规性及高稳定性的服务保障。 目前，极光已面向日本市场开放两大核心平台： EngageLab：覆盖客户全生命周期的全渠道营销自动化平台，支持AppPush、WebPush、电子邮件、短 信、WhatsApp、OTP验证码等多种触达方式，助力企业实现无缝用户沟通与深度互动。 GPTBots：企业级无代码AI智能体构建平台，不仅支持标准型与流程型智能体，更具备先进的多智能体 协作能力，可帮助企业快速搭建智能客服、工作流自动化、 ...

近日，第二届"金灵光杯"中国互联网创新大赛颁奖仪式在雄安新区盛大举行。 作为极光在AIGC时代的战略级产品，GPTBots自推出以来，便致力于解决企业"AI落地难"的核心痛点。它是一个强大的企业级AI智能体平台，通过连接 大型语言模型(LLM)与企业数据和服务，帮助企业无需复杂的代码开发，即可快速构建专属的AI专家团队(Multi-Agent)。 在本次「金灵光杯」的评选中，评委会对GPTBots的以下几点给予了高度评价： 前瞻的Multi-Agent架构：GPTBots允许企业根据业务需求，灵活构建由多个AI智能体组成的"虚拟团队"，协同完成如市场分析、销售线索挖掘、客户服务 等复杂任务，极大提升了业务自动化水平和决策效率。 "金灵光杯"大赛由中国互联网协会(Internet Society of China)主办。作为由国内从事互联网行业的网络运营商、服务提供商、设备制造商、系统集成商以 及科研、教育机构等700多家会员单位组成的全国性、行业性、非营利性社会组织，中国互联网协会旨在搭建行业交流平台、推动产业健康发展，其主办 的评选活动在业内享有极高的权威性和公信力。本届大赛旨在发掘和表彰年度最具技术突破、 ...

Core Insights - The article discusses the challenges faced by companies in implementing AI, particularly in achieving human-like conversation and high accuracy in AI systems. It highlights the need for effective engineering and project management in AI projects [1][15][18]. Group 1: AI Challenges - AI often struggles with human-like conversation, leading to stiff interactions even when using RAG or knowledge bases [1]. - The accuracy of AI systems is often insufficient, with a typical business requirement being 95% accuracy, while AI may only cover 80% of scenarios [1]. - The Context Paradox suggests that tasks perceived as easy for humans are often harder for AI, while complex tasks can be easier for AI to handle [3][12]. Group 2: Engineering and Project Management - Engineering capabilities are more critical than model complexity in AI projects, as many projects fail due to inadequate engineering and project management [15][18]. - A typical AI project may require extensive documentation, with one SOP potentially needing 5,000 to 10,000 words of prompts, leading to a total of 250,000 to 500,000 words for complex projects [17]. - The majority of challenges in AI projects stem from data engineering, which constitutes about 80% of the difficulty [19]. Group 3: Specialization and Data - Specialized AI solutions tailored to specific industries outperform general-purpose AI assistants, as they can better understand industry-specific language and needs [20][22]. - Data is becoming a crucial competitive advantage, as technical barriers diminish; companies must focus on leveraging unique data to create a moat [26][28]. - Companies should prioritize making AI capable of handling large volumes of noisy, real-world data rather than spending excessive time on data cleaning [26]. Group 4: Production Challenges - Transitioning from pilot projects to production environments is significantly more challenging, requiring careful design from the outset [29][31]. - Speed in deployment is more important than perfection; early user feedback is essential for iterative improvement [33][36]. - Companies must be cautious about the asymmetry in AI projects, where initial successes in demos may not translate to production success [30]. Group 5: Accuracy and Observability - Achieving 100% accuracy in AI is nearly impossible; companies should focus on managing inaccuracies and establishing robust monitoring systems [46][50]. - Observability and the ability to trace errors back to their sources are critical for continuous improvement in AI systems [47][50]. - Companies should develop a feedback loop to ensure that inaccuracies are addressed and corrected in future iterations [51][52].

Core Insights - Aurora's EngageLab and GPTBots have officially received the SOC 2 Type II certification, highlighting the company's commitment to data security, privacy protection, and operational compliance on a global scale [1][3] - The SOC 2 Type II certification is a globally recognized standard for data security and privacy compliance, requiring rigorous evaluation of operational effectiveness over several months across five core dimensions: security, availability, processing integrity, confidentiality, and privacy [1] Value to Clients and Partners - The company provides industry-leading security controls and continuous monitoring for client data through EngageLab and GPTBots, ensuring enterprise-level data security [2] - The global recognition of SOC 2 Type II certification supports companies in meeting compliance and business expansion needs across various regions [3] - The certification validates the stability and reliability of Aurora's platforms in critical business scenarios, reinforcing the company's position as a trusted intelligent customer interaction and AI service platform for global enterprise clients [3]

Core Insights - Aurora, a leading customer interaction and marketing technology service provider, has achieved SOC 2 Type II certification for its core products EngageLab and GPTBots, highlighting its commitment to data security and compliance on a global scale [1][2]. Group 1: Certification and Compliance - The SOC 2 Type II certification is a globally recognized standard for data security and privacy compliance, focusing on the effectiveness of internal controls over several months across five key dimensions: security, availability, processing integrity, confidentiality, and privacy [1]. - This certification enhances Aurora's ability to meet compliance and business expansion needs across various regions, reinforcing its global compliance capabilities [2]. Group 2: Product Offerings - EngageLab is a leading omnichannel interaction solution provider that offers message notification solutions and marketing automation services, achieving high message delivery rates and user conversion rates while maintaining low sending costs [3]. - GPTBots.ai provides end-to-end AI solutions for customer service, enterprise search, and data insights, helping businesses excel in the AI era [4]. Group 3: Value Proposition - Aurora's platforms provide industry-leading security controls and continuous monitoring for customer data, ensuring high reliability in critical business scenarios [2]. - The certification underscores Aurora's position as a trusted intelligent customer interaction and AI service platform for global enterprise clients [2].

Core Insights - The integration of Alibaba's Qwen3 model family into GPTBots enhances its AI capabilities, positioning the company as a leader in enterprise AI solutions [1][12] Group 1: Advanced Capabilities - Qwen3 introduces hybrid reasoning, allowing GPTBots to efficiently handle both complex and routine tasks, optimizing speed and accuracy [2] - The platform now supports 119 languages and dialects, significantly improving its ability to serve global enterprises and facilitating effective communication [3] - The flagship models, Qwen-3-235B and Qwen-3-30B, provide industry-leading performance in code generation, mathematical reasoning, and instruction execution [4][5][6] Group 2: Integration and Efficiency - GPTBots leverages Qwen3 to integrate seamlessly with ERP, CRM, and other enterprise systems, breaking down data silos and streamlining workflows [7][11] - The platform automates standard operating procedures (SOPs) for tasks like customer support and data entry, achieving over 90% automation accuracy and reducing customer service costs by 70% [8] - Real-time insights from operational data analysis enhance decision-making efficiency by 50%, allowing businesses to identify trends and customer pain points [10][11] Group 3: Strategic Vision - The integration aims to deliver cost reduction and efficiency improvements, empowering clients to build sustainable competitive advantages during their digital transformation [12] - GPTBots is dedicated to providing end-to-end AI solutions that streamline operations and enhance customer experiences, driving growth in the AI era [13]

Core Insights - The integration of Alibaba's Qwen3 model family into GPTBots enhances its AI capabilities, positioning the company as a leader in enterprise AI solutions [1][12] Group 1: Advanced Capabilities - Qwen3 introduces hybrid reasoning, allowing GPTBots to efficiently handle both complex and routine tasks, optimizing speed and accuracy [2] - The platform now supports 119 languages and dialects, significantly improving its ability to serve global enterprises and facilitating effective communication [3] - The flagship models, Qwen-3-235B and Qwen-3-30B, provide industry-leading performance in code generation, mathematical reasoning, and instruction execution [4][5][6] Group 2: Integration and Automation - GPTBots leverages Qwen3 to integrate seamlessly with ERP, CRM, and other enterprise systems, breaking down data silos and streamlining workflows [7] - The platform automates standard operating procedures (SOPs) for tasks like customer support and data entry, achieving over 90% automation accuracy and reducing customer service costs by 70% [8] - Real-time integration with enterprise systems improves decision-making efficiency by 50% [11] Group 3: Customer Engagement and Insights - GPTBots provides "native-level" service experiences across 119 languages, enhancing customer satisfaction and repurchase rates [9] - The platform offers real-time, actionable insights by analyzing operational data, helping businesses identify best-sellers and customer pain points [10]

Core Insights - GPTBots.ai has completed a technical integration with Alibaba's Qwen3.0 model, enhancing its capabilities in enterprise AI solutions and solidifying its position in digital transformation [1][3] Group 1: Technical Advancements - The integration introduces a hybrid reasoning architecture that allows for dynamic processing of complex business scenarios and instant responses for standardized inquiries, improving efficiency and accuracy [1] - GPTBots now supports intelligent interactions in 119 languages and dialects, facilitating global market communication and eliminating regional barriers [2] - The platform utilizes the Qwen-3-235B flagship model for complex logic reasoning and the Qwen-3-30B lightweight version for private deployment, catering to industries with stringent data security requirements [3] Group 2: Operational Efficiency - GPTBots enables seamless integration with core enterprise systems like ERP, CRM, and OA, transforming scattered operational data into visual insights and automating process triggers based on predefined business rules [4] - The platform automates standard operating procedures (SOPs), significantly enhancing efficiency and reducing labor costs, with over 90% automation in repetitive tasks [5] - The AI capabilities allow for real-time data integration and reporting, minimizing human error and improving data accuracy, thus freeing employees for higher-value tasks [5] Group 3: Global Service and Decision-Making - The multi-language support allows businesses to provide localized service experiences, enhancing customer satisfaction and retention across diverse markets [6] - GPTBots leverages its analytical capabilities to provide real-time business insights, optimizing decision-making and driving business growth [7] - The integration with various systems ensures real-time data updates, improving decision-making efficiency by 50% [7]

极光市场总监全啸宇发表演讲 EngageLab：B2B跨境电商企业的理想伙伴 EngageLab 提供全域通道的消息通知解决方案，整合 AppPush、WebPush、WhatsApp Business API、 Email、SMS、OTP 等多种产品服务，帮助企业实现： 全渠道本地化精准触达：整合邮件、短信、AppPush、WebPush、WhatsApp、SMS 等多渠道资源，支持 多语言推送，覆盖用户全生命周期。 极光亮相2025全球跨境电商展，AI+全渠道解决方 案引爆全场！ 2025年3月20日至22日，第四届CHWE全球跨境电商展在深圳福田会展中心圆满落幕！作为中国领先的 客户互动和营销科技服务商，极光（Aurora Mobile，纳斯达克股票代码:JG）携旗下创新的AI+全渠道营 销互动解决方案闪耀亮相，与13万+行业观众共同探索出海新机遇。 本届全球跨境电商展盛大举行，吸引了3800+参展企业和13万+专业观众到场，涵盖跨境电商企业、传 统外贸从业者、品牌商及代理商等多元化群体。展会聚焦跨境电商产业升级与创新路径，携手行业领袖 共话2025品牌出海新布局。 在极光为期三天的展览中，市场总监全啸 ...