编号：2018-03 1 证券代码：000560 证券简称：我爱我家 我爱我家控股集团股份有限公司 投资者关系活动记录表 | --- | --- | --- | |-------------------------|------------------------------------------------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | | | | | | √特定对象调研 □分析师会议 | | ...

Company Overview - I Love My Home is a leading comprehensive service provider in the real estate and home industry, established in 1998 and listed on the A-share main board in 2017 [2][3] - The company has expanded its operations to 17 cities, with over 3,300 offline stores and nearly 60,000 employees [3] Financial Performance - For the period from January to September 2018, the company achieved a revenue of 8.41 billion CNY and a net profit of 502 million CNY, indicating steady growth [3] - The company reported a cash flow of 1.165 billion CNY during the same period, ensuring sufficient liquidity for business development [3] Strategic Partnerships - In 2018, I Love My Home introduced 58 Group as a strategic shareholder, investing 1.068 billion CNY to become the second-largest shareholder [3][5] - The partnership aims to enhance online traffic and improve competitive advantages through joint brand promotions and technological investments [5] Business Model and Services - The company operates a unique business model that integrates online and offline services, leveraging partnerships with major internet companies like JD.com and 58.com to increase visibility [3] - I Love My Home's asset management brand, "Xiangyu," is one of the largest in China, managing 310,000 units with a rental rate of 95% across 15 cities [3] Market Position - I Love My Home ranks first in brand power within the real estate intermediary service industry according to the 2018 China Brand Power Index [3] - The company maintains a strong market share in both housing transactions and rentals, being among the top three in cities where it operates [3] Future Outlook - The real estate market in China is transitioning to a focus on existing properties, with transaction volumes of existing homes approaching those of new homes [3] - I Love My Home is confident in achieving its commitment targets and plans to enhance service quality by shifting its focus from transaction completion to customer service [6]

编号：2019-01 证券代码：000560 证券简称：我爱我家 我爱我家控股集团股份有限公司 投资者关系活动记录表 | --- | --- | --- | |------------------------------|------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| ...

Group 1: Company Overview - I Love My Home has a strong competitive advantage in the real estate brokerage industry, relying on brand, professional capabilities, and talent development [2] - The company has a balanced approach between leasing and sales, adapting to market changes with strategies like "rent-to-sale" [2] - The company's diverse business lines and robust portfolio contribute to steady growth and risk resilience [2] Group 2: Business Operations - The cost of opening a single store primarily includes rent, renovation, and labor costs, varying by city [3] - The company evaluates the balance between direct operation and franchise models based on city-specific conditions [3] - In 2019, the company anticipates exceeding expectations through increased investment and acquisitions, particularly with the acquisition of Zhonghuan Hulian [3] Group 3: Market Strategy - The company does not plan to engage in price wars as the market recovers, emphasizing control over housing resources [3] - Data-driven operations are a focus, leveraging over a decade of data accumulation to empower agents and clients [3] - The company’s rental business is supported by favorable policies, with a projected growth in the housing rental market, especially in major cities [3] Group 4: Performance Metrics - The company’s rental brand "Xiangyu" offers comprehensive services and has expanded to 15 cities, managing 310,000 units with an occupancy rate of approximately 95% [3]

证券代码：000560 证券简称：我爱我家 编号：2019-02 我爱我家控股集团股份有限公司 投资者关系活动记录表 | --- | --- | --- | |-------------------------|---------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------| | | | | | 投资者关系活 动类别 | √特定对象调研 □分析师会议 □媒体采访 □业绩说明会 □新闻发布会 □路演活动 □现场参观 □其他 | （请文字说明其他活动内容） | | 参与单位名称 及人员姓名 | 魏喆、张全国 | 中信证券股份有限公司张晓亮、李品科、于聪、唐萤、罗翔、房至德、 | | 时间 | 2019 年 2 月 22 日 | | | 地点 | 北京市 ...

1 证券代码：000560 证券简称：我爱我家 我爱我家控股集团股份有限公司 投资者关系活动记录表 编号：2020-04 | --- | --- | --- | --- | |-----------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------|----------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ ...

证券代码：000560 证券简称：我爱我家 我爱我家控股集团股份有限公司 投资者关系活动记录表（2020 年度业绩说明会） | --- | --- | --- | --- | --- | |-----------------------------|------------------------------------------------------------------------------------------------------------------------------------------------|------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ...

Group 1: Business Expansion and Market Strategy - The company has expanded its business to cities including Beijing, Shanghai, Shenzhen, Hangzhou, and Tianjin, focusing on first-tier and strong second-tier cities, with a leading market share in North China, East China, and parts of South China [1] - In 2021, the company aims to increase its franchise stores to over 2,000 by the end of the year, focusing on cities with sustained economic growth and population inflow in the Beijing-Tianjin-Hebei, Yangtze River Delta, and Guangdong-Hong Kong-Macao Greater Bay Area [2] - The company plans to enhance its online service capabilities and expand transaction scenarios to cultivate new performance growth points [3] Group 2: Digital Transformation and Technology Integration - The company is entering a platform development phase in 2021, focusing on enhancing website traffic and product conversion efficiency through big data and AI technology [2] - Future digital construction will prioritize APP promotion, expanding advertising channels, exploring low-cost innovative traffic, and optimizing smart marketing platforms to improve efficiency and control customer acquisition costs [3] - The company reported a 24.3% increase in active users, reaching 128 million in 2020, and a 74% increase in transaction volume, contributing to 24.6% of commission revenue [4] Group 3: Talent Development and Organizational Structure - The company has established a high-quality agent training model and developed over 2,000 courses through its self-developed training platform, aiming to create a high-performance team [2] - The second phase of the employee stock ownership plan includes up to 500 participants, focusing on directors, supervisors, senior management, and core technical personnel [2] - The IT team emphasizes a culture of responsibility, collaboration, and innovation, with a weekly "IT Talent Program" for knowledge sharing [3] Group 4: Industry Outlook and Competitive Landscape - The company views the increasing competition from internet giants and leading real estate firms as a positive market stimulus, indicating significant growth potential and transformation opportunities in the industry [2] - The company believes that the housing service sector will benefit from the changes in market demand driven by the "14th Five-Year Plan" promoting healthy housing consumption [3]

证券代码：000560 证券简称：我爱我家 我爱我家控股集团股份有限公司 投资者关系活动记录表 编号：2021-03 | --- | --- | --- | --- | --- | |-----------------------------|-----------------------------------------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-------|----------------| | | √特定对象调研 □分析师会议 | | | | | | □媒体采访 □业绩说明会 | | | | ...

证券代码：000560 证券简称：我爱我家 1 我爱我家控股集团股份有限公司 投资者关系活动记录表 编号：2021-05 | --- | --- | --- | |-----------------------------|------------------------------------------------------------------------------------------------------------------------------------------|--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ...