Financial Performance - The company achieved a cumulative net profit of 1.875 billion CNY from 2017 to 2019, exceeding the performance commitment rate by 104.17% [1] - In 2019, the company reported a revenue of 11.211 billion CNY, a year-on-year increase of 4.9%, and a net profit of 855 million CNY, up 22.9% from the previous year [8] - The commission contribution rate from the official website reached 19.2% by December 2019, surpassing external online channels [5] Digital Transformation - The company implemented a digital transformation strategy in 2018, focusing on a new generation of second-hand brokerage service systems [1] - The introduction of AI automatic property presentations and VR remote viewing features significantly enhanced customer experience and efficiency [5][3] - During the pandemic, the average daily customer visits to the official website increased by 50% [2] Operational Efficiency - The efficiency of the company's agents is over three times the industry average, contributing to its leading position in major cities [2] - The company has established a professional and efficient operational management system, enhancing service quality and transaction safety [2] - The company plans to launch an employee stock ownership plan to stabilize its grassroots teams [4] Market Strategy - The company aims to build a one-stop quality living service platform, integrating various services related to housing [3] - Future growth points include diversifying income sources, vertical integration to increase market share, and expanding into new cities [3] - The company is focusing on enhancing the quality of its new housing business while managing costs effectively [7] Challenges and Responses - The COVID-19 pandemic initially restricted brokerage operations, but the company adapted by accelerating online capabilities [3] - The company anticipates a delay in rental and purchasing demands due to the pandemic but remains confident in market recovery [6] - The company has adjusted its long-term rental strategy to focus on operational efficiency and profitability [6]

1 证券代码：000560 证券简称：我爱我家 我爱我家控股集团股份有限公司 投资者关系活动记录表 编号：2020-01 | --- | --- | --- | |------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | | | | | 投资者关系活 动类别 | √特定对象调研 □分析师 ...

1 证券代码：000560 证券简称：我爱我家 我爱我家控股集团股份有限公司 投资者关系活动记录表 编号：2019-06 | --- | --- | --- | |------------------------------|----------------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- ...

1 证券代码：000560 证券简称：我爱我家 我爱我家控股集团股份有限公司 投资者关系活动记录表 编号：2019-07 | --- | --- | --- | |-------------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|--------------------------------------- ...

证券代码：000560 证券简称：我爱我家 我爱我家控股集团股份有限公司 投资者关系活动记录表 编号：2019-08 | --- | --- | --- | |---------------------------|----------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | | | | | 投资者 ...

证券代码：000560 证券简称：我爱我家 我爱我家控股集团股份有限公司 投资者关系活动记录表 编号：2020-03 | --- | --- | --- | --- | --- | |-----------------------------|------------------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|-----------------------------------------------|-------| | | | | | | | ...

编号：2019-04 1 证券代码：000560 证券简称：我爱我家 我爱我家控股集团股份有限公司 投资者关系活动记录表 | --- | --- | --- | |------------------------------|----------------------------------------------------------|-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | 投资者关系活 动类别 | □现场参观 \n□其他 | √特定对象调研 □分 ...

Group 1: Company Overview - I Love My Home Holdings Group Co., Ltd. is a comprehensive urban home service provider listed on the A-share market, established in 1998 [1] - In 2018, the company achieved an asset transaction scale (GMV) of 100 billion CNY, with a net cash flow from operations exceeding 6.318 billion CNY [1] - The company offers a full lifecycle service for housing, including new and second-hand housing transactions, rental services, asset management, and overseas property services [1] Group 2: Market Outlook - The future real estate market is expected to stabilize in terms of transaction volume and prices, supported by rigid demand for first-time and improved housing [2] - The rental market is anticipated to continue developing under the dual rental and purchase policy [2] Group 3: Business Strategy - The company aims for quality growth through strategic expansion in key target areas, focusing on direct market quality and diversified strategies [2] - The company adheres to a cautious expansion strategy, gradually improving its industry chain layout and enhancing business synergy [2] Group 4: Operational Performance - As of June 30, 2019, the company managed 292,400 rental units with an average occupancy rate of 94.7% and an average vacancy period of 9.7 days [3] - The company has over 50,000 employees, with more than 80% being agents [4] Group 5: International Business - The overseas brand "I Love My Home Overseas" operates in various countries, providing one-stop services for global asset allocation, covering regions such as the USA, Canada, UAE, UK, Portugal, Spain, Greece, Malaysia, and Japan [3]

Company Overview - I Love My Home is the first real estate brokerage company listed on the A-share main board in mainland China, providing integrated online and offline services across various real estate sectors [2]. - As of the end of 2017, the company operates in 16 major cities in China, with 3,300 chain stores and nearly 60,000 employees [2]. Business Model and Services - The company offers a comprehensive range of services including data consulting, property agency, new home transactions, second-hand home brokerage, rental services, and residential asset management [2]. - The average annual website visits for 5i5j.com reach 30 million, with a total app download exceeding 10 million [2]. Market Position - The company ranks second in market share in Beijing and first in several cities in East China, such as Nanjing, Suzhou, and Hangzhou [3]. - The company emphasizes a balanced approach to scale and efficiency, planning to enter 1-2 new cities each year based on market conditions [3]. Rental Business Strategy - The company is focusing on increasing its asset management rental business while maintaining a stable development strategy [3]. - The rental business consists of brokerage and asset management, generating revenue primarily through service fees rather than rental price differences [4]. Employee Management - Employee turnover is categorized into voluntary resignations and eliminations, with a strong emphasis on corporate culture and training [3]. Future Plans - The company plans to utilize various financing tools to enhance its scale and efficiency without blind expansion [4].

编号：2018-01 证券代码：000560 证券简称：我爱我家 我爱我家控股集团股份有限公司 投资者关系活动记录表 | --- | --- | --- | |--------------|---------------------------|------------------------------------------------------------------| | | √ | 特定对象调研 □分析师会议 | | | □ | 媒体采访 □业绩说明会 | | 投资者关系活 | □新闻发布会 □路演活动 | | | 动类别 | □ 现场参观 | | | | □ | 其他 （请文字说明其他活动内容） | | | | 安信证券 计哲飞、北京辰阳资产 李响、北京海胜汇祥 高星、北京厚贤 | | | | 投资 江武、博时基金 金晟哲、东方基金 薛子徵、方正证券 夏小丰、国 | | | | 寿安保基金 余罡、国泰君安证券 谢皓宇、建信基金 杨荔媛、江苏瑞华 | | | | 支纪元、九泰基金 欧阳之光、久盈投资 翟浩、民生加银资产 翁由来、 | | | | 千合资本 陈静敏、盛盈资本 常晓明、太仓东源投资 卢 ...