保障金融消费者知情权与选择权，深圳又有行动。9月16日，深圳首批8家银行业金融机构通过各自官方 信息发布平台，统一公布了信贷业务第三方合作机构名单。记者看到，8家机构包括工商银行深圳市分 行、农业银行深圳市分行、中国银行深圳市分行、建设银行深圳市分行、招商银行深圳分行、北京银行 深圳分行、微众银行、招联消金。记者注意到，本次8家金融机构集体"官宣"，恰逢"深圳2025金融教育 宣传周"期间。 9月15日，深圳金融监管局、深圳市地方金融管理局等启动深圳第三届金融教育宣传节暨2025年金融教 育宣传周，围绕"保障金融权益""防范非法金融""风险提示送上门"等主题，构建金融素养提升新矩阵。 记者注意到，本次公布的信贷业务第三方合作机构主要包括了营销获客、担保增信、催收服务这三类机 构名单。 深圳市银行业协会表示，此次面向社会公布第三方合作机构名单，是保障金融消费者知情权与选择权， 强化金融消费者权益保护的有益尝试；是规范银行业金融机构与第三方合作行为，协同打击不法贷款中 介乱象，反对无序竞争的积极举措。 实际上，不法贷款中介乱象层出不穷，规范与第三方合作行为也被提上议事日程。 今年7月中旬，中国银行、工商银行、农业 ...

Core Viewpoint - The release of the "Financial Consumer Protection Regulatory Evaluation Measures (2025 Version)" marks a new phase in the regulatory framework for consumer rights protection in the financial sector in China, laying the institutional foundation for a comprehensive consumer protection system [1][2]. Group 1: Regulatory Changes - The "Financial Consumer Protection Regulatory Evaluation Measures (2025 Version)" replaces the previous version from July 2021, indicating a significant update in the regulatory approach [1][3]. - The evaluation criteria have expanded from the original five basic elements plus one adjustment element to seven key elements, reflecting a broader scope of consumer protection [2]. Group 2: Focus on Dispute Resolution - The weight of the "dispute resolution" element has been adjusted to "not less than 25%", emphasizing its importance in the evaluation framework [2]. - Analysts highlight that the new regulations stress the importance of diversified dispute resolution methods, such as mediation and reconciliation, to address financial consumer disputes effectively [2]. Group 3: Market Impact - In 2024, the number of financial disputes reported doubled compared to 2023, rising from 362 cases to 731, indicating a growing concern in the financial sector regarding consumer complaints [1]. - The adjustment in evaluation criteria is expected to guide financial institutions in enhancing their focus on consumer protection in key areas [2].

Core Viewpoint - The release of the "Financial Consumer Protection Regulatory Evaluation Method (2025 Version)" marks a new phase in the regulatory framework for consumer rights protection in the financial sector in China, laying the institutional foundation for a comprehensive consumer protection system [2][3]. Group 1: Regulatory Changes - The "Financial Consumer Protection Regulatory Evaluation Method (2025 Version)" officially replaces the previous version established in July 2021 [1][7]. - The new evaluation method introduces a shift from five basic evaluation elements plus one adjustment element to seven evaluation elements, which include "system and mechanism," "suitability management," "marketing behavior management," "dispute resolution," "financial education," "consumer services," and "personal information protection" [4][5]. Group 2: Dispute Resolution Focus - The weight of the "dispute resolution" element has been adjusted to "not less than 25%," emphasizing its importance in the evaluation process [5]. - Financial disputes have seen a significant increase, with the number of financial-related arbitration cases doubling from 362 in 2023 to 731 in 2024, moving from fifth to third place in dispute types [3]. - Analysts highlight that the new regulations will guide financial institutions to enhance governance in key consumer protection areas, particularly in dispute resolution, which is now emphasized through various quantitative evaluation indicators [6].

Core Viewpoint - Shenzhen has taken action to enhance financial consumer rights by publicly disclosing the list of third-party cooperation institutions involved in credit business among eight major banks during the "Shenzhen 2025 Financial Education Promotion Week" [2][3]. Group 1: Third-Party Cooperation Institutions - Eight banks, including Industrial and Commercial Bank of China and Agricultural Bank of China, have announced their third-party cooperation institutions, focusing on marketing, guarantee enhancement, and collection services [2][3]. - For example, Shenzhen's Bank of China has nearly 80 third-party cooperation institutions, with over 70% involved in credit card auto installment and home decoration installment services [3]. - The list includes 49 auto installment companies, 9 home decoration installment companies, and 9 personal housing loan institutions, indicating a significant reliance on third-party services for credit management [3]. Group 2: Consumer Rights Protection - The Shenzhen Banking Association stated that the public disclosure of third-party cooperation institutions is a positive step towards protecting financial consumer rights and regulating banking practices [3]. - This initiative aims to combat illegal loan intermediaries and promote fair competition within the financial sector [3][4]. Group 3: Issues with Illegal Loan Intermediaries - Illegal loan intermediaries have been a persistent issue, prompting banks in Shenzhen to issue "anti-intermediary" statements against a specific consulting service named Xin Xin Hui Lin [4]. - These intermediaries often mislead consumers with false claims of partnerships with banks and charge excessive fees, leading to significant consumer rights violations [4][5]. - Regulatory authorities have highlighted various deceptive tactics used by these intermediaries, such as posing as bank employees and promoting unrealistic loan conditions [5].

Core Viewpoint - The event "Financial Knowledge into Community" aims to enhance financial literacy and fraud prevention awareness among community residents, aligning with national policies on consumer rights protection and financial education [1][3]. Group 1: Event Overview - The "Financial Knowledge into Community" competition is initiated by Taikang Fund, involving multiple financial institutions to promote financial knowledge and protect residents' financial interests [3]. - The event consists of preliminary and final rounds, with the first preliminary round held in the Jinbao Street North area, featuring 12 community teams competing for a place in the finals [3]. Group 2: Competition Structure - The competition includes three types of questions: mandatory, rapid response, and risk-related, covering topics such as financial knowledge, fraud prevention, retirement investment, and the "Five Major Financial Articles" [3]. - The atmosphere was lively and competitive, with participants learning professional financial knowledge and fraud prevention skills through interactive questioning [3]. Group 3: Future Initiatives - Taikang Fund plans to collaborate with industry partners to host more diverse and accessible investment support activities, aiming to enhance financial literacy among residents and safeguard family finances [4].

长沙晚报掌上长沙9月16日讯（通讯员 邓凯茜） 兴业银行长沙分行辖内各二级分行以"五进联动"创新模 式全面推进金融知识普及，通过警银协作、场景化宣教、精准化服务等多元举措，切实提升消费者风险 防范能力，筑牢金融消费者权益保护屏障。 警银联动筑防线 破诈防损显担当 在反诈攻坚行动中，株洲分行通过柜面业务监测成功拦截多起大额异常资金转移，联动公安机关阻止群 众损失超百万元。因在警银协作中的突出表现，该行获株洲市公安局与人民银行株洲市分行联合通报表 扬。湘潭分行则联合岳塘区公安分局举办"反诈护民"主题宣传活动，通过情景剧演绎、案例拆解、线上 直播互动等形式，形成"线上+线下"立体宣传矩阵。 普惠金融润乡土 情暖田间千万家 常德分行组建"金融轻骑兵"深入县域乡镇，以"流动课堂+擂台竞赛"形式开展金融知识下乡。通过方言 讲解非法集资，手把手教学移动支付，发放普惠知识手册，创新性开展的"金融知识大富翁"互动游戏让 防诈知识入脑入心，生动诠释金融机构助力乡村振兴的使命担当。 金融启蒙进校园 护航青春零风险 株洲分行、衡阳分行联合各类院校开展"金融安全第一课"系列活动，从小学生的金融安全启蒙到大学生 的防范金融风险，针对校园 ...

Group 1 - The core theme of the activities is "Protecting Financial Rights and Supporting a Better Life," focusing on identifying and preventing illegal financial activities [5][10] - The events were organized by HSBC Insurance Brokerage Co., Ltd. Beijing Branch in collaboration with various financial institutions to enhance public financial literacy and risk awareness [1][11] - The first event took place on September 11 in Chaoyang District, attracting over 300 residents and distributing more than 500 informational materials [7][11] Group 2 - The second event occurred on September 13, combining financial education with charity, and attracted approximately 300 participants while distributing over 600 materials [10][12] - Both events featured expert lectures on common financial scams, particularly targeting vulnerable groups such as the elderly, emphasizing the importance of safeguarding personal finances [5][10] - The overall impact of the activities was significant, with around 600 residents participating and over 1,100 materials distributed, effectively enhancing community financial literacy and self-protection awareness [11][12] Group 3 - The company plans to continue these financial education initiatives as a regular annual project, focusing on key demographics such as the elderly and youth [13] - Future efforts will include creating mobile education stations in collaboration with local communities, schools, and businesses to further disseminate financial knowledge [13]

Group 1 - HSBC Insurance Brokerage, in collaboration with HSBC Life Insurance and HSBC Bank (China), hosted a financial education event on September 15 in Shanghai, themed "Protecting Financial Rights, Supporting a Better Life" [4] - The event aimed to promote financial knowledge and safeguard consumer rights, responding to regulatory calls for financial education [4] Group 2 - The event featured notable guests, including representatives from the Shanghai Banking and Insurance Dispute Mediation Center and the Shanghai Public Security Bureau, as well as HSBC's leadership, marking the official launch of the "Financial Education Week" [9] - HSBC employees performed a self-created financial promotional theme song, "Guarding with Heart," integrating financial knowledge into music to enhance consumer understanding in an enjoyable atmosphere [12] Group 3 - Two interactive game zones were set up: "全民出击，击倒诈骗" (Everyone Strikes, Defeat Fraud) and "扭开盲蛋，维护权益" (Twist Open Blind Eggs, Protect Rights), allowing participants to learn fraud prevention techniques through simulated experiences [14] - An HSBC "AI Robot" made an appearance, engaging the public in interactive sessions to educate them about fraud prevention, attracting significant attention [16] Group 4 - The event successfully attracted participation from local white-collar workers, new residents, and the elderly, creating a lively atmosphere and enhancing financial risk awareness among attendees [18] - HSBC Insurance Brokerage plans to continue prioritizing consumer rights protection and financial knowledge dissemination, aiming to build a healthy and robust financial ecosystem [21]

活动期间，该行工作人员走进商圈、走进社区、走进田间地头，积极结合开展金融知识宣传活动，通过"金融知识赶大集"、"金融知识课堂"等形式，深入县 域基层开展宣教活动，结合金融消费者八项权利的教育、防范电信网络诈骗、保护个人金融信息、存款保险、反假知识宣传、非法"代理维权"风险、加强老 年客户关爱等多个主题，引导群众诚信消费，保持良好的信用记录，树立正确的消费观及价值观，同时重视提高老年客户防范意识和防骗技巧，得到了群众 的高度认可。 通过宣传活动，让广大群众对金融消费者权益保护内容有了更深入的认识和理解。下步，济宁农商银行将继续围绕"以客户为中心"的服务理念，推动金融知 识普及工作常态化，引导群众提高金融消费者维权意识，帮助更多消费者学金融、用金融、信金融。 为切实提升消费者金融素养和金融安全意识，增强社会公众依法维权意识和能力，济宁农商银行以"保障金融权益 助力美好生活"为宣传口号，由内至外开 展"金融教育宣传周"活动。 ...

Group 1 - The core theme of the financial education campaign is "Protecting Financial Rights, Supporting a Better Life" organized by Zhonghong Insurance Shandong Branch in response to the call from the National Financial Supervision Administration [1] - The campaign includes various activities aimed at enhancing financial consumer rights protection and education during the Financial Education Promotion Week [1] - The activities are designed to deliver practical financial services and risk alerts directly to community residents, making financial knowledge accessible [4] Group 2 - On September 9, the campaign reached out to the Qijia Kuan Road community, where residents expressed appreciation for the "knowledge delivered to their doorstep" format, highlighting the relevance of the discussed financial issues [4] - On September 10, the campaign took place in the Dazhonghua shopping area, focusing on educating consumers and merchants about the "Three Appropriateness Principles of Insurance" and warning against common traps related to "agent policy cancellations" [4] - On September 13, the campaign was held in Yuankekou Village, where it aimed to instill a scientific approach to insurance and caution villagers against misleading phrases like "full refund" [10] Group 3 - Zhonghong Insurance Shandong Branch plans to continue expanding the breadth and depth of financial knowledge dissemination, further promoting the "Five Entrances" of financial education [10] - The initiative aims to deliver financial rights protection knowledge to a broader audience, contributing to the establishment of a robust financial safety net for the community [10]