Core Viewpoint - The rapid development of internet finance has transformed traditional financial services, making them more accessible, but it has also increased the risk of financial fraud, necessitating heightened vigilance from users and proactive measures from financial platforms [1][2][5]. Group 1: Fraudulent Activities - Fraudsters are using "00" prefixed phone numbers to impersonate official customer service representatives, posing significant threats to user financial security [1][2]. - A typical case involved a user receiving a call from a fraudster claiming to be from "还呗," who used personal information to create a sense of urgency regarding account issues, demonstrating the tactics of precision disguise and panic creation [2][3]. - The ultimate goal of these scams is to induce users to transfer funds or provide sensitive information, often through deceptive links or requests for verification codes [3][4]. Group 2: User Awareness and Protection - Users are encouraged to verify any unsolicited calls or messages through official channels, such as the official app or website, to avoid falling victim to scams [3][4]. - Financial platforms like "还呗" are taking steps to enhance consumer protection by improving data security measures and actively monitoring for suspicious activities [4][5]. - Continuous education on fraud prevention is being promoted by financial service platforms through various channels, aiming to increase user awareness and encourage reporting of suspicious activities [4][5]. Group 3: Industry Responsibility - The fight against financial fraud is a collective responsibility within the financial industry, requiring collaboration among various institutions to develop a comprehensive defense system [5][6]. - The industry is investing in technology and knowledge dissemination to build a robust financial fraud prevention framework, emphasizing the importance of user vigilance alongside institutional efforts [5][6]. - Financial fraud prevention is recognized as an ongoing battle, necessitating constant adaptation and user education to effectively combat evolving fraudulent tactics [6].

近日，建行济南唐冶中路支行凭借大堂、柜台、负责人的无缝配合，成功堵截一起冒充领导诈骗案，及 时守护了某科技公司 20 万元资金安全，用专业协作彰显金融反诈担当。 此次成功堵截诈骗案，不仅是建行济南唐冶中路支行员工敏锐洞察力、高效协作力的体现，更印证了网 点在反诈工作中 "事前预警、事中拦截、事后跟进" 机制的有效性。后续，该行将持续强化员工反诈技 能培训，通过厅堂宣传、企业走访等形式，向更多客户普及冒充领导、虚假中奖等常见诈骗手段，不断 织密金融安全防护网，以实际行动履行"守护群众钱袋子" 的社会责任，让金融服务在安全保障下更有 温度。 （鲁启轩） 柜员接过转账单，发现收款方是陌生外地商贸公司，备注为 "项目定金"。核对过程中，周先生手机频 繁震动，还念叨着 "张总又催了，说这是机密合作，不让打电话问，只能微信联系"。柜员一边假意录 入信息推进流程，一边留意系统动态，很快，系统弹出红色预警："收款企业近三月无实际经营记录， 涉及多起冒充领导诈骗投诉，风险等级极高！" 柜员立即举手示意，网点负责人迅速赶到柜台。 "周会计，按规定大额转账需与企业负责人核实，您方便给张总打个电话确认吗？" 负责人语气沉稳。 周先生 ...

近日，建行济南唐冶中路支行大堂内人来人往，工作人员正有条不紊地引导客户取号办理业务。这时， 一名工作人员眼角余光瞥见一位抱着孩子的年轻女士，在自助机前神色焦虑地徘徊，便主动上前询 问："您好，需要帮忙吗？" 女士见状急忙说道："我刚接到'母婴店客服'的电话，说我买的奶粉有质量问题，要给我双倍退款，但 需要先往'安全验证账户'转 5000 元保证金，对方催得特别急！" 听到柜台的动静，网点负责人快步走了过来。她接过柜员递来的预警信息，温和地对女士说："您看， 系统提示这个账户有风险。我们刚联系了辖区派出所，民警王警官正好在附近巡逻，让他过来帮您辨辨 真假，耽误不了几分钟，您放心。" 3 分钟后，王警官赶到，当场用警务通查询该收款账户，发现其近一个月收到 20 多笔类似 "保证金" 的 转账，已被标记为诈骗账户。民警还现场拨通了女士购买奶粉的母婴店官方电话，客服明确表示从未开 展此类退款活动。 女士这才恍然大悟，抱着孩子连连道谢："多亏你们拦住我，这 5000 元是孩子下个月的奶粉钱，差点就 被骗走了！" 随后，工作人员帮客户注销了可疑账户绑定，柜员在系统内标注风险提醒，网点负责人则 安排她加入支行反诈宝妈群。从 ...

队员们结合近期渔区及周边高发的"渔船补贴诈骗""渔获货款诈骗""冒充船老大借款"等极具渔区特色的 典型案例，用方言去提醒工友警惕陷阱，牢记"不听不信不转账"。考虑到码头交易现金使用频繁，队员 们现场演示新版人民币防伪特征，传授实用辨假技巧，守护工友"钱袋子"。 中证报中证网讯（王珞）近日，随着江苏启东吕四渔港开捕季的开启，启东农商银行针对渔港码头工人 们展开了一场"新法护航反洗钱，守护百姓钱袋子"为主题的金融反诈公益活动。 随着开捕季的启动，保障港口高效运转的码头工人们也迎来了一年中最繁忙、最辛苦的时节，为了保障 渔民辛苦劳作的货币资金不被不法分子利用金融漏洞窃取，启东农商银行吕四支行"小圆服务队"不畏烈 日高温，深入港区基层一线，给码头工人、货车司机等送上充足的瓶装饮用水。送上清凉关怀的同时， 还一起送上了新版人民币反假宣传折页，"小圆服务队"的队员们更是抓住工人们短暂的休整间隙，化 身"金融安全卫士"。 启东农商银行吕四支行行长表示："服务渔港经济、守护一线劳动者安康是农商行的责任。送清凉是致 敬坚守，金融反诈则是筑牢安全网，为港口高质量发展贡献金融力量。" ...

"以前总觉得诈骗离自己很远，听完银行同志讲的这些案例和识别方法，真是涨知识了，以后遇到陌生 电话和链接可得多个心眼！"一位参与活动的张大娘感慨道。 此次进社区活动，农行员工以专业的知识和热情的服务，将金融安全知识送到居民家门口，有效提升了 社区居民的风险防范意识和能力，赢得了广泛好评。堤口路支行将持续开展形式多样的金融知识普及活 动，用实际行动为社区金融安全筑起一道坚实的"防火墙"。 为切实守护好居民"钱袋子"，提升全民防诈"免疫力"，近日，农业银行堤口路支行积极履行社会责任， 组织员工走进周边社区，开展了一场生动实用的金融反诈知识宣传活动。 活动现场，工作人员化身"金融安全卫士"，通过发放宣传折页、播放警示短片等多种形式，聚焦当前高 发诈骗类型，如网络刷单、虚假投资、冒充公检法、保健品诈骗等，用通俗易懂的"家常话"向社区居 民，尤其是防范意识相对薄弱的老年群体，详细剖析诈骗分子的惯用伎俩和话术陷阱。 同时，结合真实案例， 深入浅出地讲解"不轻信、不透露、不转账"的防诈要诀，手把手指导居民下载 安装"国家反诈中心"APP并开启预警功能。为增强互动性，活动还设置了"火眼金睛识骗局"趣味问答环 节，居民们踊跃参与 ...

Core Viewpoint - The article highlights the efforts of China CITIC Bank's Jinan branch in promoting financial fraud awareness among various community segments, emphasizing the importance of safeguarding personal finances against scams [1][10]. Group 1: Community Engagement - The bank's outreach includes visits to communities, schools, enterprises, rural areas, and households to educate the public on fraud prevention [1][10]. - In the Youpeng Garden community, the bank's team used real-life examples to explain common scams, particularly those targeting the elderly, such as health product fraud and investment schemes [2][5]. Group 2: School Initiatives - At Aidi Kindergarten, a warning session titled "Don't Become a Tool for Telecom Fraud" was conducted, focusing on prevalent scams like fake job offers and impersonation of teachers [4][6]. - The interactive approach helped instill fraud awareness in students and parents, encouraging them to verify unfamiliar financial requests [4][6]. Group 3: Corporate Collaboration - The bank distributed fraud prevention materials to staff at Hope Art Education, highlighting specific scams targeting businesses, such as urgent transfer requests from impersonated partners [5][6]. - This initiative not only enhanced the staff's fraud detection skills but also empowered them to spread awareness among students and parents [6]. Group 4: Rural Outreach - In rural areas, the bank tailored its messaging using local dialects and examples, addressing scams like "network loans" and overpriced health products [7][8]. - The relatable communication style resonated with villagers, reinforcing their understanding of fraud risks [8]. Group 5: Family-Focused Education - The bank conducted one-on-one visits to families, discussing common scams related to children's education and high-return investment promises [9][10]. - This personalized approach helped families recognize and avoid potential fraud schemes, fostering a culture of caution regarding financial decisions [9][10].

近日，73 岁的李奶奶一天内两次独自来到建行烟台西南河支行，要求提前支取两张累计 9 万元的未到 期存单，均被工作人员委婉劝回。最终，该行成功拦截全额资金，第二天，李奶奶带着家属来到网点， 向工作人员表达了由衷的感谢。 事情的起因是李奶奶在手机上收到消息，称其在外地的儿子病重，急需救命钱动手术。救子心切的李奶 奶顾不上核实消息的真实性，便携带用来养老的存款来到网点要求提前支取。当李奶奶第一次来到银行 柜台时，经办员工得知取款原因后，敏锐地察觉到她可能陷入了骗局，立刻将情况告知营运主管，并联 动警银进行核查。随后，工作人员耐心引导李奶奶说出实际情况，基本判定与李奶奶交易的是诈骗分 子。该行主管及员工结合现实情况对李奶奶进行劝导，大约 1 小时后，李奶奶离开了网点。 次日一早八点半，该行的卷帘门刚拉开，晨迎队伍就看到李奶奶带着家属在门外等候，这次他们并非来 取钱，而是专程感谢工作人员帮她识破骗局，保住了多年的积蓄。 此次事件让大家深刻见识到诈骗分子的狡诈与险恶，也看到了老年群体在犯罪分子面前脆弱的心理防 线。身为金融工作者，常态化的反诈工作虽沉重且艰巨，但建行烟台西南河支行表示，必将与诈骗分子 斗争到底，全力守护 ...

一天早上，一位老人手持证件来到农行济南凤凰支行，要求办理一类数字人民币钱包。看似常规的业务 申请，却在大堂经理的细致询问中露出破绽：老人不仅对数字人民币的基本概念、用途和操作一无所 知，被问及开通目的时更是言辞闪烁。 近日，农行济南凤凰支行工作人员凭借高度的警觉性和专业反诈素养，成功拦截一起针对老年人的数字 人民币诈骗案件，用实际行动筑牢金融安全"防火墙"。 "大爷，您先别急，咱们先聊聊这数字人民币到底是啥，可不能稀里糊涂办业务。"大堂经理一边耐心讲 解数字人民币知识，一边结合近期反诈案例，着重强调出租、出借账户的法律风险。在真诚引导下，老 人才吐露实情："老家说有笔大额补助，必须用数字人民币才能领，让我赶紧开通。" "政府补助直接打到银行卡就行，根本不用强制开数字人民币！这很可能是诈骗！"工作人员当即提醒 道，并用通俗的语言解析骗局套路。最终，老人恍然大悟，主动放弃了开户申请，连连感谢："多亏你 们提醒，不然我的养老钱可能就没了！" 此次成功劝阻，正是农行济南凤凰支行深耕反诈工作的缩影。一直以来，该行始终将客户资金安全放在 首位，通过常态化反诈宣传、全员专业培训，让"火眼金睛"成为每一位员工的标配。未来，该 ...

Core Viewpoint - The article highlights the effective measures taken by the People's Bank of China in Chifeng City to combat financial fraud, emphasizing the collaboration between banks and law enforcement to protect citizens' finances and enhance public awareness of fraud prevention. Group 1: Police-Bank Collaboration - The People's Bank of China in Chifeng has established a collaborative framework with law enforcement to combat fraud, focusing on data sharing and efficient coordination to disrupt fraudulent financial activities [2] - A memorandum of cooperation has been signed between the People's Bank and police departments, creating a dual-track system for regular communication and emergency response [2] - The collaboration includes a directory of contacts for specialized coordination between the central bank, police, and banks at both city and county levels [2] Group 2: Scenario-Based Governance - The bank has implemented scenario-based governance by creating the first "anti-fraud agricultural market" and "anti-fraud themed shopping mall" in the city, integrating fraud prevention education into everyday consumer experiences [3] - Interactive facilities such as AR experience zones and warning screens have been set up in these venues to maximize the impact of fraud awareness campaigns [3] - A "Fraud Cup" volleyball tournament was organized, attracting participation from 13 local enterprises and reaching over 20,000 people, effectively promoting fraud awareness through competitive events [3] Group 3: Streamlined Complaint Processes - The People's Bank of China in Chifeng has optimized financial service processes by establishing a rapid complaint channel, utilizing smart technology to ensure account security and enhance payment experiences for citizens [4] - A governance mechanism has been implemented that emphasizes departmental cooperation, special inspections, and regular reporting to strengthen the protection of citizens' assets [4] - Continuous training for bank staff on fraud prevention skills has been prioritized to improve their ability to manage fraud-related complaints and protect genuine financial needs [4]

近日，一位女士来到农行济南泺源华联支行办理数字人民币钱包业务。大堂经理依照规定流程，为女士 开立二类钱包。然而，女士却强烈要求开立一类钱包，这一反常举动立刻引起了大堂经理的警觉。为避 免客户陷入潜在风险，大堂经理果断停止操作，并开始详细询问钱包的用途。 面对询问，女士言辞闪烁，坚称是国家要返还一笔巨款给她，还要求大堂经理不要过多询问。但大堂经 理并未被女士的言辞所左右，凭借丰富的反诈经验，他判断女士极有可能遭遇了诈骗。 为了让女士认清真相，大堂经理迅速找出近期发生的类似诈骗案例，向女士详细宣读讲解。他耐心地分 析诈骗分子的常见手段和话术，让女士逐渐意识到自己可能正身处骗局之中。 此次成功拦截诈骗事件，是农行济南泺源华联支行积极履行社会责任、守护客户资金安全的生动体现。 该支行始终将反诈工作放在重要位置，通过加强员工培训、普及反诈知识等方式，为客户构筑起一道坚 实的金融安全防线。未来，农行济南泺源华联支行将继续保持高度警惕，守护好每一位客户的"钱袋 子"。 在大堂经理的耐心劝导下，女士逐渐冷静下来，最终放弃了开立钱包的想法。她紧紧握住大堂经理的 手，眼中满是感激："多亏了你，不然我真的可能被骗了。" ...