9月12日下午3时许，西贝官方微博发布《致顾客的一封信》，对近日的预制菜争议用42页的篇幅作出详 细回应，并对罗永浩当日所食用的菜品制作过程进行公示。 西贝官方微博截图 不过，在该公告发布后半小时，西贝官方又将其删除。截至发稿时，西贝官方未对此事作出回应。 与此同时，罗永浩通过微博发文："今天晚上8:30，我会在三个平台上同时直播谈谈这件事。我的诉求 并不是打这个西贝，或是贾老板，我对他们没什么兴趣。但我很希望借着这次的事件，推动中国预制菜 行业透明化，保障消费者的知情权。所以今天晚上也会提到一些其他餐饮企业。" 此前，极目新闻记者联系西贝官方客服，工作人员回应称，门店所做菜品都是现场制作的，非预制菜， 比如牛大骨都是现煮的，牛羊肉也是现烤的，炒菜也是现炒的，具体可以参考2024年3月六部委联合签 发的预制菜定义。 来源：极目新闻 ...

Core Viewpoint - The company Xibei responded to accusations from Luo Yonghao regarding the use of pre-made dishes, claiming the allegations are unfounded and providing details about their food preparation process [1] Company Response - Xibei issued a letter to customers addressing the criticisms and defended its food preparation methods, which were previously questioned by Luo Yonghao [1] - The specific content of the letter is no longer visible, but it included images that some netizens interpreted as evidence of using pre-made dishes [1] Industry Context - Luo Yonghao announced plans to discuss the issue in a live stream, emphasizing his goal to promote transparency in the pre-made food industry and protect consumer rights [1] - He indicated that the discussion would also touch upon other restaurant companies, suggesting a broader industry critique [1]

今天晚上8:30，我会在三个平台(微博，抖音，B站，账号名都叫"罗永浩的十字路口")上同时直播谈谈这 件事。我的诉求并不是打这个西贝，或是贾老板，我对他们没什么兴趣。但我很希望借着这次的事件， 推动中国预制菜行业透明化，保障消费者的知情权。所以今天晚上也会提到一些其他餐饮企业。 （原标题：热搜第一！西贝承认部分菜品是隔夜菜，要求所有员工品尝罗永浩菜单，罗永浩最新发声： 今晚直播！会提到其他餐饮企业） 来源：大象新闻综合、中国蓝新闻、第一现场、@罗永浩的十字路口 近日，"罗永浩吐槽西贝预制菜"登上热搜，西贝和罗永浩相互公开叫板。 刚刚，罗永浩在微博上再次发声，表示将开直播谈谈这个事情。博文原文如下： 9月12日，"西贝""预制菜""罗永浩"等话题被热议，第一现场记者实地探访西贝深圳门店，西贝深圳区 城市合伙人杜经理表示：昨晚总部要求所有员工品尝罗永浩点的菜品，并进行复盘，如何进一步提升味 道。 中国蓝新闻记者实地探访杭州西贝餐厅，体验老罗套餐。西贝承认部分菜品存在隔夜情况，煮好的羊排 赏味期是三餐，今天上午一餐、下午一餐、明天上午还能卖，厨师长称隔夜使用不会影响出餐品质。 ...

来 源： 大象 新闻综合、中国蓝新闻、第一现场、@罗永浩的十字路口 近日，"罗永浩吐槽西贝预制菜"登上热搜，西贝和罗永浩相互公开叫板。 刚刚，罗永浩在微博上再次发声，表示将开直播谈谈这个事情。博文原文如下： 今天晚上8:30，我会在三个平台(微博，抖音，B站，账号名都叫"罗永浩的十字路口")上同时 直播谈谈这件事。 我的诉求并不是打这个西贝，或是贾老板，我对他们没什么兴趣。但我很 希望借着这次的事件，推动中国预制菜行业透明化，保障消费者的知情权。所以今天晚上也 会提到一些其他餐饮企业。 中国蓝新闻记者 实地探访杭州西贝餐厅，体验老罗套餐。西贝承认部分菜品存在隔夜情况， 煮好的羊排赏味期是三餐，今天上午一餐、下午一餐、明天上午还能卖，厨师长称隔夜使用 不会影响出餐品质。 9月12日，"西贝""预制菜""罗永浩"等话题被热议，第一现场记者实地探访西贝深圳门店， 西贝深圳区城市合伙人杜经理表示：昨晚总部要求所有员工品尝罗永浩点的菜品，并进行复 盘，如何进一步提升味道。 ...

2025.09. 12 本文字数：1030，阅读时长大约2分钟 西贝与罗永浩的"预制菜"风波仍在持续发酵。 9月12日下午，西贝发布致顾客的一封信称，经确认，罗永浩在微博中对西贝的指责不实。其还公布了罗永浩此前购买的13道菜品具体制作过程。 同日上午，罗永浩在社交平台发文称，"关于西贝餐厅的菜品是不是预制菜"这一问题，早就有了答案。其微博截图显示，人民网研究院2023年7月发 布的 《 预制菜行业发展报告 》 显示， 真功夫、吉野家、西贝等连锁餐饮企业预制菜占比达80%以上。 来源：西贝官方发布公众号《西贝全体伙伴致顾客的一封信》截图 西贝称，将向全社会开放后厨参观，顾客可在门店就餐的同时向门店提出参观后厨的要求，在穿戴相关食安防护服装符合食品安全要求的前提下参观 后厨。 西贝表示，还将陆续开放原产地、央厨工厂、草原牧场、奶食工厂、莜面工厂等西贝产地源头参观。 9月12日中午，胖东来集团创始人于东来也就此次舆论风波发声称，"任何事没有完美，感谢西贝、海底捞等品牌企业可以让我找到相对放心可口吃饭 的地方。" 来源：于东来社交平台 西贝此前宣布将从9月12日起，在全国所有门店上线"罗永浩菜单"。西贝创始人和董事长 ...

Core Viewpoint - The ongoing controversy between Xibei and Luo Yonghao regarding the use of pre-prepared dishes continues to escalate, with Xibei defending its practices and offering transparency to customers [1][10]. Group 1: Company Response - On September 12, Xibei issued a letter to customers confirming that Luo Yonghao's accusations were unfounded and detailed the preparation process of 13 dishes he had ordered [2][6]. - Xibei announced it would allow customers to tour its kitchens, ensuring compliance with food safety standards, and would also open various production sites for public visits [3]. - Xibei introduced the "Luo Yonghao Menu" across all its locations, allowing customers to choose from dishes previously ordered by Luo, with a commitment that if the food is unsatisfactory, customers can return it [6][8]. Group 2: Industry Context - Luo Yonghao's initial criticism highlighted that over 80% of dishes at certain chain restaurants, including Xibei, are pre-prepared, according to a report by the People's Daily Research Institute [10]. - The same report indicated that the use of pre-prepared dishes can reduce overall costs for restaurants by 8% [8]. - Xibei has multiple patents related to pre-prepared food, indicating its investment in this segment of the food industry [8][9].

继西贝创始人贾国龙作出强硬表态之后，西贝今日再度发文回应"罗永浩吐槽西贝预制菜"。 9月12日下午，西贝官微发布《西贝全体伙伴致顾客的一封信》，对近日的预制菜争议作出详细回应， 并对罗永浩当日所食用的菜品制作过程进行公示。 此事引发争议。有网友表示，西贝很适合孩子吃，但听说很多是预制菜，"不知道是否真的"。9月11 日，"罗永浩吐槽西贝预制菜"相关话题登上热搜。 当晚，西贝餐饮在西贝中粮祥云小镇店现场召开媒体沟通会。证券时报记者获得的现场录音显示，西贝 创始人、董事长贾国龙在会上就"是否会起诉罗永浩作出明确且强硬的表态"。 "一定会起诉，我们只能用法律武器。该起诉他起诉他，该不理他不理他，做好我们自己就行了。"贾国 龙表示，按国家对预制菜的严格定义，西贝无一道菜属于预制菜。罗永浩"西贝全是预制菜并说恶心"的 表述，不仅让人感觉不适、造成情感伤害，更对西贝商誉产生重大影响，涉嫌损害品牌形象。 "西贝在北京平谷设有中央厨房，主要进行食材预加工(如毛菜变净菜)及生制食材的冷冻、冷藏处理， 再通过冷冻、冷藏或常温方式配送，这些均不属于预制菜。预制菜指预先制作成熟、经包装冷冻，加热 后即可食用的成品，西贝无此类菜品。" ...

Group 1 - The core message from Xibe's letter to customers is that the accusations made by Luo Yonghao regarding the use of pre-made dishes are unfounded, and the company is committed to transparency by releasing detailed cooking instructions for 13 dishes [1][12][13] - Xibe has decided to open its kitchens for public tours, allowing customers to observe food preparation processes while ensuring compliance with food safety standards [1][12] - The company plans to gradually open its production sites, including origin farms and central kitchens, to further enhance transparency and customer trust [1][12] Group 2 - Luo Yonghao announced a live stream to discuss the incident, emphasizing his intention to promote transparency in the pre-made food industry rather than targeting Xibe or its founder [4] - Support for Xibe was expressed by Yu Donglai, founder of Pang Donglai, who highlighted the importance of recognizing the efforts of businesses and their leaders in maintaining quality and integrity [6][8]

Core Viewpoint - The dispute between Luo Yonghao and Xibei revolves around the accusation of Xibei using pre-prepared dishes, with Xibei firmly denying these claims and asserting the quality of their food offerings [4][8][9]. Group 1: Company Response - Xibei issued a letter to customers addressing Luo Yonghao's comments, emphasizing their commitment to quality and thanking their 40 million annual customers for their support [5]. - Xibei's founder, Jia Guolong, responded to the accusations by stating that Xibei does not use pre-prepared dishes as defined by national standards, clarifying the difference between pre-prepared and pre-cooked dishes [8][9]. - Xibei has publicly shared the production processes of 13 dishes to demonstrate transparency and counter the claims made by Luo Yonghao [4][5]. Group 2: Luo Yonghao's Claims - Luo Yonghao criticized Xibei on social media, claiming that most of the dishes he encountered were pre-prepared and expressed a desire for legislation requiring restaurants to disclose the use of such dishes [6][8]. - Luo referenced a report indicating that major restaurant chains, including Xibei, have a high percentage of pre-prepared dishes, suggesting that the industry lacks transparency [11][12]. - Luo's comments sparked significant public debate, with various opinions emerging regarding the use of pre-prepared dishes and consumer rights to know about food preparation methods [15][16]. Group 3: Industry Context - The ongoing debate highlights a broader concern within the restaurant industry regarding the use of pre-prepared dishes and the need for transparency to maintain consumer trust [15][16]. - The discussion has prompted reactions from industry experts and influencers, indicating that the perception of food quality and pricing is crucial for consumer satisfaction [15][16].

9月12日下午消息，罗永浩发微博称，今天晚上8：30，会在三个平台（微博，抖音，B站，帐号名都 叫"罗永浩的十字路口"）上同时直播谈谈这件事。 罗永浩表示：我的诉求并不是打这个西贝，或是贾老板，我对他们没什么兴趣。但我很希望借着这次的 事件，推动中国预制菜行业透明化，保障消费者的知情权。所以今天晚上也会提到一些其他餐饮企业。 好，今天晚上8：30见。 近日，"西贝"陷入的预制菜舆论风波。 9月10日，罗永浩发博公开吐槽连锁餐饮品牌西贝："好久没吃西贝了，今天下飞机跟同事吃了一顿，发 现几乎全都是预制菜，还那么贵。希望国家尽早推动立法，强制饭馆注明是否用了预制菜。" 9月11日，西贝创始人贾国龙在罗永浩就餐的餐厅对外界多方面问题进行回应，并称"将要起诉罗永 浩。" 9月13日，罗永浩再发微博回应：我一直是一个有争议的人，但这一次我看到的网络舆情是90%多的人 都在骂西贝，骂我的连10%都不到。难道那些讨厌我的人突然喜欢了我不成？很多网友已经指出了真实 的原因：天下苦预制菜不透明久矣。希望这一次的事件，能够推动中国预制菜相关立法尽快实现，再强 调一遍，我不反对预制菜，我的终极诉求只是让消费者获得知情权。 来源：新 ...