Core Viewpoint - The event aims to enhance the payment convenience for foreign visitors in China during the 12th China Jiaozuo International Tai Chi Competition and the 2025 Yuntai Mountain Tourism Festival, showcasing various payment tools and services [1] Group 1: Payment Services Promotion - The bank conducted promotional activities at foreign currency exchange points and competition venues, introducing payment tools such as QR code payments and mobile banking [1] - A consultation desk for foreign payment services was set up outside the opening ceremony venue, providing multilingual payment service guides to foreign athletes, tourists, and staff [1] - Staff demonstrated mobile payment processes on-site to help foreign visitors quickly learn how to use mobile payment methods [1] Group 2: Financial Services Strategy - Optimizing payment services and enhancing payment convenience have become significant initiatives in China's financial sector to meet diverse payment needs and stimulate consumption and economic growth [1] - The bank has a history of providing efficient overseas remittance and visa processing services for clients with study abroad and travel needs, indicating a commitment to comprehensive outbound financial services [1] - The bank plans to continue improving payment service levels to support high-quality regional economic development [1]

针对外籍来华人员，广发银行加快完善跨境支付服务。支持银联、美国运通、万事达、VISA等国际卡 组织持卡人在重点商户消费及ATM取现；手机银行与"发现精彩"信用卡App均推出英文版，覆盖账户管 理、跨境汇款、汇率查询等多种功能。此外，广发银行还合推进"跨境理财通"及本外币合一银行结算账 户体系落地，助力大湾区金融互联互通。 值得一提的是，广发银行在全国首发加载外国人工作许可证信息的社保卡，实现"一次申请、不见面审 批、全程网办"，并发行支持香港、澳门交通出行的"全国交通一卡通"社保卡，为澳门1.5万余辆个人及 公司车辆提供ETC通行服务，极大便利跨境工作与生活。 自国务院办公厅发布《关于进一步优化支付服务提升支付便利性的意见》以来，广发银行始终把优化支 付服务作为重点工作任务，聚焦老年人、外籍来华人员等群体支付便利性提升，常态化做好各项工作， 助力维护银行卡、现金、移动支付并行发展的支付服务环境。 在老年人服务方面，广发银行不仅保留纸质存折、存单、现金受理等传统服务方式，还设立"长者专 区""绿色通道"与"爱心窗口"，优化养老金发放高峰服务流程，切实改善线下业务办理体验。线上服务 同步升级，手机银行推出"长辈版 ...

Core Viewpoint - Agricultural Bank of China (ABC) Jinan Free Trade Zone Branch has received high recognition from a foreign client for its professional and attentive service, highlighting the bank's commitment to optimizing payment services [1] Group 1: Service Quality - A foreign client visited ABC Jinan Free Trade Zone Branch to open a first-class bank card for salary purposes, and the lobby manager provided a warm reception [1] - The staff efficiently guided the client through the account opening process, ensuring a smooth experience by patiently assisting with document verification and answering questions [1] - The client expressed satisfaction with the high-quality service, leaving the branch with a positive impression [1] Group 2: Strategic Focus - The service provided reflects ABC Jinan Free Trade Zone Branch's implementation of the "Optimize Payment Services" initiative, focusing on the financial needs of foreign personnel and elderly clients [1] - The branch has adopted measures such as multilingual services and green channels to enhance payment convenience and make financial services more accessible [1] - ABC Jinan Free Trade Zone Branch aims to continue its commitment to the "Finance for the People" philosophy, striving to improve customer satisfaction [1]

Core Insights - The People's Bank of China Jiangsu Branch held a press conference on July 30, 2025, to disclose the progress of optimizing payment services and enhancing payment convenience [1] Group 1: Payment Services Optimization - As of June 30, 2025, there are 39,000 key merchants in the province, with 5,652 foreign currency exchange institutions and facilities [1] - 18,000 merchants can accept various foreign currencies, and 13,000 bank outlets have opened "green channels" for elderly services [1] - In the first half of 2025, the total transaction amount for foreign card swiping, cash withdrawals, cross-border mobile payments, and foreign currency exchanges reached 2.08 billion [1] Group 2: Elderly Services and Accessibility - In the first half of 2025, 920,000 "change wallets" were exchanged in the province [1] - There are 22,000 ATMs supporting foreign card cash withdrawals, with cash withdrawal transactions totaling 450 million in the first half of the year [1] - A total of 38,000 ATMs and 25,000 smart service terminals have completed accessibility upgrades, with over 85% and 90% respectively [1] - Banks provided over 35,000 home service visits for elderly customers with mobility issues in the first half of 2025 [1]

Group 1 - The core initiative of Hengfeng Bank's Beijing branch is to optimize cash payment environments and meet the cash needs of specific groups, particularly taxi drivers and merchants in key business districts [1][4] - The bank organized a "零钱包" (small change bag) exchange service and anti-counterfeit currency knowledge promotion, focusing on the taxi industry in collaboration with local police [2][4] - The promotional activities included distributing over 100 informational brochures on counterfeit currency and cash acceptance regulations, enhancing awareness among taxi drivers and merchants [4][7] Group 2 - Hengfeng Bank's Beijing Olympic Village branch conducted a financial knowledge promotion event in the Olympic Forest Park area, addressing cash service needs for merchants and the public [5][7] - The bank emphasized the legal obligation for merchants to accept cash, ensuring consumer rights and facilitating smooth daily transactions [7] - The ongoing efforts aim to continuously improve the quality and effectiveness of services provided to society, focusing on creating a safe and convenient payment environment [7]

Core Insights - The article highlights the proactive customer service approach of Industrial Bank's Nanjing branch in assisting foreign clients, exemplified by the case of Mr. Roger from France who faced difficulties retrieving his swallowed ATM card [1][3][5] - The bank's response aligns with the Chinese government's initiative to enhance payment services for foreign visitors, showcasing a commitment to improving the overall payment experience [5] Group 1: Customer Service Enhancement - The Nanjing branch staff, particularly teller Tang Pu, demonstrated exceptional customer service by quickly addressing Mr. Roger's needs in English, which eased his anxiety [1][3] - The bank implemented a multi-faceted verification process to ensure the security and accuracy of the card retrieval, reflecting a balance between customer service and risk management [3][5] Group 2: Regulatory Compliance and Service Optimization - Following the State Council's directive in March 2024 to optimize payment services, the bank has actively upgraded its service system across various dimensions, including cash usage, mobile payments, and acceptance of foreign cards [5] - The bank's approach emphasizes the creation of warm and accessible payment service scenarios, enhancing the experience for international clients and fostering a positive perception of China's payment environment [5]

Core Viewpoint - The event organized by Ping An Bank Beijing Branch aims to enhance financial security awareness among the elderly, responding to national calls to combat telecom fraud and optimize payment services [1][3]. Group 1: Event Overview - The "Anti-Fraud and Financial Security Awareness" event was held on March 26, featuring interactive experiences to educate the elderly on fraud prevention and payment services [1]. - Three interactive installations were set up: "Anti-Fraud Platter," "Payment Optimization Wall," and "Smart Anti-Fraud Ring Toss," combining financial knowledge with fun activities [1]. Group 2: Educational Initiatives - A senior police officer from the Beijing Anti-Fraud Center provided a lecture on the "Three No's and One More" principle to strengthen the elderly's fraud prevention skills [2]. - Volunteers from the People's Bank of China and Ping An Bank distributed anti-fraud brochures and explained payment service measures, enhancing the elderly's understanding of currency security features [3]. Group 3: Future Commitments - Ping An Bank Beijing Branch plans to continue hosting financial education activities for the elderly, focusing on fraud prevention, payment service optimization, and cash knowledge promotion [3]. - The bank aims to contribute to a harmonious financial environment and support the construction of an elderly-friendly society through these initiatives [3].