多维综合评分
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我国科学家攻克固态电池卡脖子难关|首席资讯日报
首席商业评论· 2025-10-17 04:31
Group 1 - Chinese scientists have successfully overcome the bottleneck of all-solid-state lithium batteries, potentially doubling the range from 500 kilometers to over 1000 kilometers [2] - The breakthrough in solid-state batteries is crucial for their market adoption, as lithium ions act as the "delivery personnel" transporting electrons between the battery's anode and cathode [2] Group 2 - Wang Jianlin and Wanda Group are involved in a contract dispute, with a court hearing scheduled for November 3 [3] - NIO Inc. faces a lawsuit from Singapore's GIC, alleging securities fraud, which has led to a significant drop in its stock price [4][5] Group 3 - Douyin e-commerce has launched its Double 11 sales event, reporting a 74% year-on-year increase in search sales, with over 1.6 million brands seeing sales double [6] - Meituan is adjusting its merchant rating system to include multiple metrics, aiming to reduce the impact of malicious reviews [10] Group 4 - JD.com is aggressively recruiting for its automotive division, offering salaries up to 1.23 million yuan for key positions [11] - Xiaomi's Redmi brand is open to competing directly with its parent company, indicating a strategic shift in its market approach [12] Group 5 - Omdia reports a 3% year-on-year decline in China's smartphone market in Q3 2025, with Vivo regaining the top position with an 18% market share [13][14] - JD.com has initiated a pilot program to eliminate penalties for delivery riders exceeding time limits, shifting to a service score management system [12]
美团外卖实施新评分规则:增加“复购率”等指标,10月20日开始实行
Xin Lang Cai Jing· 2025-10-16 13:46
Core Points - Meituan Takeaway is adjusting its merchant rating calculation rules to include metrics such as "repurchase rate," "food quality," and "food safety" [1] - The new rating system will be implemented starting October 20 and will gradually cover all merchants nationwide, shifting from a "single subjective score" to a "multi-dimensional comprehensive score" [1] - The aim of the new scoring system is to provide a more accurate and objective reflection of merchants' takeaway service levels, reducing malicious negative reviews and false positive ratings [1] Summary by Categories Rating System Changes - The new scoring system will incorporate additional indicators like "food safety" to better reflect service quality [1] - The transition from subjective scoring to a comprehensive rating system is expected to enhance the overall evaluation process for merchants [1] Merchant Guidance - The updated rating system encourages merchants to focus on "reputation and experience" rather than just "high scores and traffic" [1] - Meituan aims to shift the competitive landscape from "scoring high" to "competing on quality and service" [1] Future Developments - Meituan plans to invest further in AI features, including automatic summary evaluations and intelligent appeals, to support merchants in achieving stable and long-term operations [1]
让“刷高分”不再奏效!美团外卖商家评分增加“复购率”等客观指标
2 1 Shi Ji Jing Ji Bao Dao· 2025-10-16 06:34
Core Viewpoint - Meituan Takeaway is implementing a new multi-dimensional scoring system for merchants, effective from October 20, aimed at enhancing consumer trust and reducing malicious reviews [1][6]. Group 1: New Scoring System - The new scoring system will transition from a single subjective score to a multi-faceted evaluation that includes metrics such as "repurchase rate," "food quality," and "food safety" [1][4]. - The scoring will consist of both subjective ratings from customers and objective indicators, providing a more comprehensive assessment of merchant performance [3][6]. - The new system aims to create a fairer evaluation environment, reducing the effectiveness of artificially inflated scores and ensuring all merchants start on an equal footing [3][4]. Group 2: Implementation and Features - The new scoring system was piloted in cities like Tianjin and Foshan earlier this year, focusing on two main dimensions: "food quality score" and "service experience score" [4][5]. - The "food quality score" includes customer satisfaction ratings and repurchase rates, while the "service experience score" encompasses metrics like response rates and negative feedback rates [4][5]. - A "new merchant protection period" has been introduced, where new merchants' scores will only be displayed after accumulating a certain number of valid reviews [4]. Group 3: Focus on Food Safety - The new evaluation system has incorporated a "food safety negative feedback rate" to make food safety issues more transparent and publicly available [4][5]. - This addition is seen as a significant response to food safety concerns and a step towards higher industry standards [4][5]. Group 4: Review Management and Merchant Support - Meituan Takeaway has removed the limit on the number of appeals merchants can make against negative reviews, allowing for unlimited appeals [5]. - The platform has implemented automated features to identify and filter malicious reviews, significantly reducing the processing time for handling such cases [5][6]. - The changes in the scoring mechanism have alleviated merchants' anxiety regarding negative reviews, allowing them to focus more on improving customer satisfaction [5][6].
美团外卖10月20日实行新评分规则,增加复购率食品安全等指标
Xin Lang Ke Ji· 2025-10-16 03:13
Core Viewpoint - Meituan is adjusting its merchant rating calculation rules to reduce the impact of malicious reviews and enhance the overall service quality assessment of merchants [1] Group 1: New Rating System - The new rating system will be implemented starting October 20, gradually covering all merchants nationwide [1] - The scoring will shift from a "single subjective score" to a "multi-dimensional comprehensive score," incorporating indicators such as "repurchase rate," "food quality," and "food safety" [1] - The new scoring mechanism aims to provide a more comprehensive reflection of merchants' delivery service levels and mitigate issues related to malicious negative reviews and fake positive reviews [1] Group 2: Pilot Program and Features - A pilot program for the new scoring system was initiated in cities like Tianjin and Foshan earlier this year in April [1] - The new scoring includes two main dimensions: "food quality score" and "service experience score" [1] - The "food quality score" consists of subjective ratings from customers regarding food satisfaction and packaging satisfaction, as well as objective indicators like store repurchase rates [1] - The "service experience score" includes metrics such as merchant message response rate and service negative feedback rate [1] Group 3: New Merchant Protection - To address the challenges faced by new merchants with limited reviews and significant negative feedback impact, a "new merchant protection period" has been established [1] - During this protection period, the scores for new merchants will only be displayed after accumulating a certain number of valid reviews [1]
美团外卖商户遭遇不公可无限申诉,减少“恶意差评”影响
Xin Lang Ke Ji· 2025-10-16 02:44
Core Points - Meituan Takeaway is set to adjust its merchant rating calculation rules, introducing new metrics such as "repurchase rate," "food quality," and "food safety" to provide a more comprehensive assessment of merchant service levels [1][1][1] - The new rating system will be implemented nationwide starting October 20, transitioning from a "single subjective score" to a "multi-dimensional comprehensive score" to mitigate issues like malicious negative reviews and fake positive ratings [1][1][1] Summary by Categories Rating System Changes - The new scoring system will include "food safety" and other metrics to better reflect the quality of takeaway services [1] - The scoring will consist of two main dimensions: "food quality score" and "service experience score" [1] Metrics Included - The "food quality score" will incorporate customer satisfaction ratings on food and packaging, as well as objective indicators like merchant repurchase rates [1] - The "service experience score" will include metrics such as merchant response rates and rates of negative feedback [1] New Merchant Protection - A "new merchant protection period" will be established to address the challenges faced by newly launched merchants, where their ratings will only be displayed after accumulating a certain number of valid reviews [1]