Group 1 - The founder of Xibei, Jia Guolong, admitted to mistakes in his approach and expressed a desire to learn from the practices of another company, Pang Donglai, emphasizing transparency and customer service [2] - Jia Guolong stated that Xibei will adopt a transparent approach moving forward, indicating a shift in strategy to better meet customer expectations [2] - The recent controversy surrounding "Xibei pre-made dishes" appears to be nearing resolution, which may lead to increased standardization and transparency in the pre-made food industry [5] Group 2 - Luo Yonghao announced a "ceasefire" regarding the Xibei incident, expressing hope for the swift introduction of national regulations related to pre-made dishes [3] - A draft national standard for pre-made food, led by the National Health Commission, has passed expert review and will soon be open for public consultation, marking a significant step towards regulation in the pre-made food sector [4] - Luo Yonghao reiterated his support for the use of pre-made dishes under certain circumstances, while emphasizing the consumer's right to know whether restaurants use pre-made food [4]

Core Viewpoint - The founder of Xibei, Jia Guolong, admitted his mistakes in handling customer relations and expressed a desire to learn from Pang Donglai, emphasizing transparency and customer satisfaction [3]. Group 1: Company Response - Jia Guolong stated that Xibei will adopt a transparent approach moving forward, indicating a shift in strategy to better meet customer expectations [3]. - The phrase "Customers have mistreated me a thousand times, but I treat customers like my first love" reflects a commitment to improving customer service [3]. Group 2: Industry Context - Luo Yonghao announced a pause on the controversy surrounding Xibei, highlighting the anticipation for national regulations on pre-prepared food [4]. - The National Health Commission's draft standards for pre-prepared food have passed expert review and will soon be open for public consultation, marking a significant step towards regulation in the industry [4]. - The upcoming regulations are expected to bring transparency to the use of pre-prepared food in restaurants, allowing consumers to be informed about what they are eating [4].