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关键词读懂“十五五” 丨优化营商环境“升级版”,激活高质量发展新动能
Sou Hu Cai Jing· 2025-11-25 05:30
(制图:齐佳萌) 央广网大连11月25日消息(记者刘培俊 见习记者丁一 易博闻)经营主体是市场的源头活水。"十四五"期间,我国营商环境持续优 化,各类创新改革举措和惠企政策落地,经营主体活力不断释放。国家市场监督管理总局数据显示,"十四五"以来,我国企业净增 1999.9万户,个体工商户净增3394.6万户,我国制造业质量竞争力指数、生活性服务质量满意度、公共服务质量满意度分别提高到 85.86、81.33、81.62。 近日发布的《中共中央关于制定国民经济和社会发展第十五个五年规划的建议》提出,坚持有效市场和有为政府相结合,充分发挥 市场在资源配置中的决定性作用,更好发挥政府作用,构建统一、开放、竞争、有序的市场体系,建设法治经济、信用经济,打造 市场化法治化国际化一流营商环境,形成既"放得活"又"管得好"的经济秩序。 协同推进"高效办成一件事",提高"一网通办"效能,方便企业群众"就近办"(央广网发 王华 摄) 大连市在智慧服务方面的实践具有示范意义。自2023年起,大连全面推行"办事不找关系"改革,编制《办事不找关系指南》明确政 务服务流程,搭建数智化政务服务平台,深度整合跨部门服务资源、打通数据共享壁 ...
899项政务服务事项实现“一次不用跑”
Liao Ning Ri Bao· 2025-11-21 00:45
Core Points - The Liaoning Government Service Network has launched a new section for "one-time no need to run, delivery of certificates to the door," with the first batch of 899 government service items published across multiple platforms [1] - Among the 899 service items, 477 can be processed entirely online without face-to-face approval, while 422 items allow for online application and material mailing, achieving "zero face-to-face" interaction and delivery of certificates [1] - This reform aims to enhance government service efficiency by leveraging digital technology, transforming the interaction model between the government and the public, and significantly reducing time and transportation costs for citizens [1] Summary by Sections Government Service Efficiency - The initiative represents a significant move towards improving government service efficiency by reducing the number of steps and optimizing processes [1] - The provincial data bureau emphasizes the importance of this reform in addressing deep-seated issues in government service delivery [1] Quality Assurance - To ensure service quality, the provincial data bureau will utilize various channels, including the government service "good and bad review" system and the 12345 hotline, to monitor the effectiveness of service delivery [1] - A feedback loop will be established to continuously improve service quality based on public input [1] Future Plans - The provincial data bureau plans to further optimize online processes, enhance system usability, and improve delivery mechanisms for electronic documents [2] - There will be a push for local governments to compile and publish their own lists of "one-time no need to run, delivery of certificates to the door" services [2]
昔日石油城 今日智慧城
Ren Min Ri Bao· 2025-11-20 22:21
克拉玛依云计算产业园区内,已建成碳和液冷数据中心等6个数据中心,拥有6.5万个标准机柜。依托雄 厚的算力基础,今年4月,在克拉玛依(上海)智能算力产业推介会上,克拉玛依与36家单位签署算力 战略合作协议,拿下143.73亿元订单。今年1至9月,克拉玛依云计算产业园数字经济核心产业实现产值 5.83亿元,同比增长54.1%。 发展新兴产业的同时,克拉玛依也在石油石化产业上进行"延链""补链""拓链""强链"。克拉玛依石化公 司建成高档白油生产基地和重要的航空煤油基地,独山子石化公司突破高端环保橡胶技术瓶颈…… 新生儿相关证件怎么办理?家长只需通过"新服办"小程序的新生儿"一件事"服务,上传本人身份证、户 口本、结婚证、出生医学证明等资料,在家就可以完成填报,实现"零跑动"办理。 目前,克拉玛依超过96%的政务服务事项可网上办理,60项高频服务事项实现"全市通办",78项服务事 项实现"兵地通办",企业开办环节由6个压缩至4个,开办时间全流程压缩至2个工作日内…… 克拉玛依这座石油城,不只有油。能源充足、气候寒冷、地质稳定等先天优势,为克拉玛依发展云计算 产业,向"云端"要生产力、谋竞争力,提供了丰厚土壤。 市民 ...
清风劲吹万象新
Guang Xi Ri Bao· 2025-11-19 02:48
在梧州藤县岭景镇篁村,近2万公斤玉桂一度积压在仓库,销路不畅,当地党委、政府得知情况 后,线上积极联系买家,线下对接职能部门,最终让这批积压了很久的玉桂成功售出。 在桂林资源县,城关电站集资楼办证问题历经10年悬而未决,纪委部门将其纳入"我为群众办实 事"重点工作清单,严肃查处3名涉事公职人员,最终推动不动产权证办理完成。 在贵港桂平市大洋镇,便民服务中心干部与村干部深入村屯,为105名老人解决生存认证问题,保 障养老金顺利发放。 朱荣芬所在公司享受到的便利和高效服务,是南宁市实施"清廉政府打造行动"的生动实践。该市以 便民利企为出发点,扎实推动"线下一门办、线上一网办",推进政务服务向基层延伸试点工作,打 造"15分钟政务服务圈",营造廉洁高效的政务服务环境。 放眼全区,各地各部门围绕政治清明、政府清廉、干部清正、社会清朗"四清"目标,全面实施清明 政治铸造、清廉政府打造、清正干部锻造、清朗社会营造和新时代廉洁文化建设提升"五大行动",清廉 广西建设正在提质增效。 强化政治监督。贵港市深入开展违规插手工程项目建设专项整治,立案19人;紧扣重大项目建设、 生态环境保护等7个重点领域,深入查摆整治不担当、不作为 ...
赢在江苏—寻找优化营商环境新实践⑩|建设新亚欧陆海联运数据大通道 打造千亿级“中华药港”
Yang Zi Wan Bao Wang· 2025-11-18 07:14
Core Insights - Lianyungang is enhancing its business environment through innovative services and supportive government policies, aiming to create a more favorable atmosphere for enterprises [1][9] Group 1: Logistics and Trade - Lianyungang is actively innovating in logistics to reduce costs and improve efficiency, with 772 international freight trains operated from January to October this year [2] - The city has established six premium freight train routes covering Central Asia and Europe, significantly expanding its service reach [2] - A new data corridor between Lianyungang and Horgos is being developed to enhance connectivity and efficiency in the New Eurasian Land-Sea Corridor, reducing cargo handling time from 30 hours to under 5 hours, achieving an overall efficiency increase of 80% [3] Group 2: Regulatory Reforms - The city has implemented a "comprehensive inspection once" reform, reducing redundant inspections by 12,710 times this year, a decrease of 46.59%, thus alleviating the burden on enterprises [6] - Lianyungang has streamlined environmental approval processes, allowing a company to complete necessary permits in just 15 days, significantly faster than previous timelines [4] Group 3: Pharmaceutical Industry - The "Chinese Medicine Port" in Lianyungang is fostering a robust pharmaceutical ecosystem, attracting companies like Shenzhen Beimei Pharmaceutical, which established a children's medicine production base [7] - The economic development zone has developed a "4+N" industrial system, with the new pharmaceutical industry being a key pillar, housing major companies and becoming a significant base for innovative drugs and exports [7][8] Group 4: Government Initiatives - The local government is focused on continuous improvement of the business environment, with a dedicated leadership group and regular meetings to address optimization efforts [10] - Lianyungang is enhancing administrative efficiency through standardized processes and a unified service platform, aiming to improve the overall experience for businesses [11][12]
AI赋能公积金服务 跑出政务便民加速度
Xin Hua Ri Bao· 2025-11-17 23:20
Core Insights - The launch of the AI customer service "Yan Xiaojin" in Yancheng has significantly improved public service efficiency and user experience, operating smoothly for two months since its introduction [1] Group 1: Policy Consultation - "Yan Xiaojin" simplifies complex housing fund policies into easily understandable language, achieving a 95% first-time understanding rate for policy inquiries and reducing repeat consultation rates by 20% [2] - The system has a high completion rate of 99% for single-visit transactions, allowing citizens to efficiently gather necessary materials and understand processes in fragmented time [2] Group 2: Unit Business Assistance - The "E-Ban Assistant" enhances the AI customer service framework by providing precise responses and efficient support for unit business operations, streamlining the process from condition assessment to real-time tracking of application progress [3] - It effectively captures user inquiries through various input methods, ensuring quick and relevant responses [3] Group 3: Government Service Efficiency - "Yan Xiaojin" operates beyond traditional working hours, handling 46% of its service volume during non-working times, with an average response time of 3.5 seconds, significantly faster than the 3-5 minutes typical of human agents [4] - The AI system has offloaded 10% of the total inquiry volume from human staff, allowing them to focus on more complex issues, thus enhancing overall service efficiency [4] Group 4: Personalized Service - The AI service tailors its responses to meet the diverse needs of citizens at different life stages, providing relevant information and reminders based on individual circumstances [5] - The initiative aims to transform public service delivery from reactive to proactive, emphasizing a user-centered approach in the reform of public services [5]
【汉中】“一件事”高效办成背后的便民逻辑
Shan Xi Ri Bao· 2025-11-13 23:57
Core Points - The article discusses the ongoing administrative service reform in Hanzhong City, focusing on improving efficiency and convenience for citizens and businesses through various initiatives [1][2][3]. Approval Reform - Hanzhong City has implemented a "pre-approval" mechanism to streamline the approval process for construction projects, reducing the average approval time by 60% [2]. - The city has introduced 138 reform items aimed at enhancing government efficiency and stimulating market vitality, covering areas such as business establishment and public services [3]. Service Innovation - The city has shifted from a model where citizens seek services to one where services proactively reach citizens, enhancing accessibility and efficiency [5]. - A specialized team has been formed to provide comprehensive support for key projects, ensuring that businesses do not need to make unnecessary trips for documentation [5]. System Upgrade - Hanzhong City has transitioned from a multi-window service model to a unified online service platform, facilitating cross-province business operations [7][8]. - The city has launched 36 themed "one-stop" services, with a total of 79,805 completed transactions, indicating a steady increase in public satisfaction [8].
跨部门业务“一机集成” 珠海社保费延缴可“一次办”
Core Viewpoint - Zhuhai has launched an efficient service for the deferral of medical insurance payments, becoming the first city in the province to integrate both pension and medical insurance deferral services into a single process [1] Group 1: Service Efficiency - The new service integrates cross-departmental processes, significantly improving efficiency. Previously, individuals had to navigate through multiple departments for pension and medical insurance deferral, requiring 8 forms and 4 visits, taking approximately 15 working days [1] - The restructured process consolidates five business operations into one, utilizing data sharing for smart form filling and automatic material retrieval, reducing the application time to 2 working days and the number of visits to just 1 [1] Group 2: Accessibility - The service is accessible through a comprehensive grassroots service network, allowing citizens to handle their applications at nearby service centers, including community service centers [1] - The introduction of "Yue Zhizhu" self-service machines enables residents to complete their deferral applications without the need for paper materials, enhancing convenience for users [1] Group 3: Future Implications - The deferral service is a key step in Zhuhai's initiative to create a "nearby service" self-service system, with plans to expand this model to more tax and fee service scenarios, further facilitating the integration of government services in the Guangdong-Hong Kong-Macau Greater Bay Area [1]
门头沟区“无事不扰”企业清单扩至20800余家
Xin Jing Bao· 2025-11-12 13:47
Core Insights - The Beijing Municipal Government is implementing a "2+10+N" business environment reform system in the Mentougou District, focusing on both public and vertical business environments to enhance the overall ecosystem for enterprises [1] Group 1: Business Environment Reforms - The reform system includes ten dimensions such as market, legal framework, government services, talent, living services, planning, scenarios, incubation, finance, and park support, along with various specialized policies and innovative measures [1] - A three-tiered government service system has been established, achieving a "double hundred" goal for service item entry and one-stop processing [2] - The establishment of a service station in the Zhongguancun Mentougou Park provides over 1,800 consulting and assistance services, allowing businesses to complete tasks without leaving the park [1][2] Group 2: Legal and Regulatory Support - The district has formed the first cross-regional and cross-sector "Jingxi Legal Intelligence Valley" think tank, offering comprehensive legal services to specialized and small enterprises [2] - The "no disturbance" list for enterprises has been expanded to over 20,800, implementing risk and credit regulation models to minimize interference in business operations [2] - A one-stop litigation service center has been established to significantly reduce case resolution times, along with the introduction of online and offline integrated response systems for enterprise demands [2]
广东企业服务平台汇总分析报告
Sou Hu Cai Jing· 2025-11-12 10:23
在当前产业政策密集出台的背景下,企业能否快速、精准获取适配政策直接影响发展决策效率。据不完全统计,仅广东省每年发布的各级各类惠企政策超2 万条,分散于数百个政务网站及行业平台,传统检索方式往往导致企业错失申报窗口期或资源错配。 选择专业的政策信息服务平台,已成为企业提升政策运用能力的关键环节。本文将对广东地区主流企业政策信息平台进行梳理分析,为企业用户提供参考。 1. 科策云 作为专注于政策数据服务的科技平台,科策云在2025年人民数据大会期间获邀参与生态路演,其数据服务能力得到行业认可。据平台官方数据显示,科策云 已整合全国500万+产业政策数据,覆盖470+城市、30+政策数据维度,实时对接3000+数据站点,形成了覆盖企业全生命周期的政策数据库。 平台核心优势体现在数据全面性与更新时效性两方面:在数据维度上,不仅包含政策原文,还延伸至招投标、知识产权、投融资等关联信息,支持企业按地 区、行业、扶持类型等多维度精准筛选;在更新效率上,保持T+0实时更新频率,重大政策可实现分钟级上线。此外,其最新上线的"智能问答"Tech大模 型,能通过自然语言交互为企业提供政策匹配、申报条件解读等个性化服务,将传统数小时 ...